The first expedition company is one of largest providers cargo delivery services, which operates on the territory of the member countries of the EAEU Customs Union: Russia, Belarus and Kazakhstan. The PEK company entered the logistics market in 2001 and has now built a strong reputation as a reliable provider of cargo transportation and delivery services.

PEC organizes the delivery and tracking of cargo over a variety of distances, taking into account the characteristics of the cargo composition and transportation requirements. The delivery route can be designed taking into account the use different types transport: road, air and rail. PEC branches are open in one hundred and eight localities.

Delivery is carried out from one branch to another. At the same time, the maximum distance for transporting cargo of the First Expedition Company from the department to the destination is 300 km. This is relevant for clients who live or work at a considerable distance from PEC offices.

PEK accepts both small and large loads for delivery.

No matter how complex and fragile your cargo is, PEC specialists guarantee careful delivery to any of one hundred and eight points on the map within the service area. The cost of delivering PEC cargo is competitive on the market, and the level of reliability is very high. Required condition To send cargo, your property is carefully packed by employees of PEC branches. For fragile cargo, PEK uses elements of high-strength packaging: palletizing, lathing, safe bags and boxes.

The PEK company offers its customers the ability to track the movement of cargo using the invoice number.

Tracking PEC cargo by waybill number

• enter the cargo invoice number in the search bar on the website or register in your personal account;
• get up-to-date information about the location of your cargo;
• Subscribe to automatic notifications when cargo status changes.

When your cargo passes the next control point, the status of this shipment will be updated and you will receive an e-mail or SMS notification. You can track cargo of any complexity, since the company offers transportation not only on simple, but also on composite routes. You will no longer have to remember the arrival time of your goods and parcels, since all information will be stored in your personal account.

Choose transport company It's not so simple in Russia. You must first study the tariffs, capabilities and advantages of the organization. Only after this will it be possible to entrust this or that cargo to the company. Today, clients will be presented, a description of the corporation, the pros and cons of the services offered - all this will help to understand how good the organization is. Is it worth contacting her at all? What are your customers satisfied/dissatisfied with?

Description

PEK is a transport company that has been operating in Russia for a long time. It allows you to send and receive parcels and cargo of various sizes. Collaborates with both individuals, and with legal ones.

Quite often, PEC delivers from online stores. Therefore, the population is interested in how good the company is. Especially if you need to send some valuable cargo. Is it worth using PEC services? What type of customer reviews do people leave most often?

National distribution

The company earns positive opinions due to its scale. PEC is transport organization, which is distributed throughout Russia. You can use delivery or dispatch services from almost any location in the country.

It is safe to say that PEC are not scammers. They are really engaged in the transportation and forwarding of goods of various sizes. Just by the size of an organization one cannot accurately say how conscientiously it operates. What are the pros and cons that clients should pay attention to? What do they say about PEC?

About prices

For example, many are pleased with the prices that the organization offers. PEC receives positive customer reviews precisely because of how much the company requires for its services.

It is noted that the price tags for shipping goods are budgetary. The exact cost depends on many factors. For example, on the dimensions of the parcel, as well as on the weight, city of departure and delivery. But in general, if you believe the reviews, you won’t have to spend much. PEC is used quite often precisely because of its low prices.

Cost calculation

Some are interested in the exact cost of services before starting cooperation. This is normal. Transport clients of a positive type also earn money for having an online calculator. It helps you easily find out how much it will cost to send a particular cargo.

You can also clarify the cost and calculate the cost of the service using email. It is enough to provide PEC with all the data: dimensions and weight of the cargo, city of dispatch, locality of delivery. After some time, employees will inform you of the exact cost of the service.

Nevertheless, many people try to use an online calculator. He makes many people happy. Especially if the client knows exactly the dimensions and weight of the parcel. If you use the calculator correctly on the official page of the organization, you can 100% accurately find out the amount payable for a particular operation.

Delivery speed

PEK is a transport company that pleases many with its speed of delivery. Most often, an organization receives positive feedback for how quickly it allows you to receive a particular cargo. Many note that PEC often delivers parcels even earlier than the pre-agreed time.

But there are also reviews indicating long work transport company. Some customers complain that packages take too long to arrive. No one is immune from such situations. Delivery speed depends on many factors. Therefore, it is worth paying attention to this.

Some say that PEC delivery works on the principle of “one time at a time.” The cargo can be delivered quickly, but it also happens that the parcel reaches the recipient after a huge period of time. Nevertheless, it is often positive reviews that take place. Therefore, there is every reason to believe that PEC carries out transportation quickly and without any problems.

Cargo tracking

The transport company under study has another rather interesting opportunity - cargo tracking. What can you say about this service?

Clients are happy to have this opportunity. At any time you can see where this or that package is located. Very comfortably. Only PEC does not always track cargo on time. That is, some clients emphasize that this service works with a slight delay. Not always, but failures do happen. This must be remembered.

There is no point in accusing PEC of dishonesty due to delays in displaying information about the position of the cargo. This is normal. The main thing is that most often the service works properly. It really allows you to track the package and make sure it has been delivered to its destination. Just what you need!

Attitude towards clients

TC PEC receives varied customer reviews. In particular, for the attitude towards clients. There is no single opinion in this area. All PEC departments employ different people. And each visitor evaluates the attitude towards customers in his own way.

Some point out that the transport company employees are attentive to everyone. They communicate culturally with their clients and are friendly. All questions are answered without problems. And service is fast.

At the same time, PEC does not receive the best customer reviews for communication between employees and visitors. Quite often, an unfriendly attitude and some kind of neglect on the part of the staff are emphasized. Some operators cannot provide proper assistance and are not professional.

Neither claims nor praise can be supported by anything. All you have to do is rely on your intuition. PEC is a popular organization in the country. There are some good workers and some not so good ones. You cannot insure yourself against the human factor. And everyone should take this nuance into account. Basically, the organization tries to ensure that visitors are satisfied with the service. But it also happens that not everyone can be satisfied.

Accuracy

PEC transportation also receives mixed opinions regarding the accuracy of delivery. Some customers say that all parcels arrive safe and sound. Even the boxes are not wrinkled, not to mention the actual item being delivered. This makes me happy. It is felt that PEC takes its work responsibly. After all, the safety of delivery for cargo is extremely important nuance, which all senders pay attention to.

Nevertheless, some, on the contrary, complain about PEC. It is said that the transport company delivers goods in damaged condition. Some say that the boxes arrive dented, this is the smallest damage that is caused to the packages. Some say that the cargo arrived in unusable condition. Moreover, workers and couriers have no idea why this happened. There are even statements like “I vowed never to contact PEC again.”

What to believe? In fact, transporting goods always means there is a possibility of damage to the package. PEC tries to deliver all its orders safe and sound. Sometimes this cannot be done for reasons beyond the organization's control. This phenomenon is frustrating for visitors and can happen even with an ideal transport company. It is recommended that items that may break are carefully packed before shipping. This will reduce the likelihood of negative experiences with PECs.

Without leaving home

PEC (Nizhny Novgorod, St. Petersburg or any other city - no matter where the organization is located) offers its clients another rather interesting service. It receives positive feedback from clients at an advantage. We are talking about preliminary registration for sending or receiving a parcel.

Clients emphasize that this opportunity allows you to quickly and without queues pick up/receive this or that cargo at the PEC office. It is enough to fill out a pre-established form on the official website. No need to stand in line at the office! Fast, simple, effortless.

True, such a system is not used very often. Clients, as practice shows, prefer to come to the organization’s offices on their own and arrange for the shipment/receipt of cargo according to the established rules. Without the help of new technologies.

Alerts

Among the advantages of an organization called PEC, the presence of an SMS alert system is often emphasized. When the package is delivered, the customer will receive a message. And it will be possible to receive the cargo without much difficulty.

The notification system works without delays or other negative aspects. All clients talk about this. A great opportunity that has no negative reviews.

Losses

The PEC company (Ekaterinburg or any other city - it doesn’t matter) very often earns negative reviews for complaints about lost cargo. Customers say that messages about the receipt of parcels are received, but the necessary items are simply not found in the warehouse. It is also emphasized that sometimes cargo may be lost completely on the road.

This phenomenon is emphasized, as already mentioned, not so rarely. No one can be insured against loss of cargo on the road. There is no evidence of such negativity. Therefore, it cannot be said with certainty that PEC often loses parcels. Rather, this is a standard claim that is made to each transport company or delivery service.

By the way, some clients emphasize that PEC is not responsible for the safety and integrity of parcels. Every sender should remember this feature. Exactly the same as the recipient.

Results

Transport clients' earnings are generally mixed. Some say that this is a conscientious organization that quickly and efficiently provides transportation and delivery services. At the same time, the prices for services are encouraging. At the same time, someone emphasizes far from the most better job transport service. They say that cargo gets lost, arrives damaged, and prices leave much to be desired.

PEC is not the worst transport service. It, like all other organizations, has its pros and cons. In general, delivery from PEC is fast. But at the same time, the goods may be lost and damaged. You cannot insure yourself against this. Nevertheless, many people use PEC. This is already an indicator that the population trusts this company.

I had to contact these SCAMMERS with capital letters engaged in dirty business in Russia!!! An order was placed through the website, application No. 5112579 under the cargo code PRKIPRCH-\1705, after placing the order, I knew the amount of the preliminary cost of my application - 13,785 rubles. They took my application and called me and warned me that it would take a long time to load the car and that we should pay for the waiting time for loading, to which we said okay, we’ll pay extra. At this point, our conversation with the girl operator ended. The next day I receive a email invoice for payment in the amount of RUB 43,314. for DELIVERY bitch for DELIVERY I thought it was some kind of mistake, I’m calling these scammers and what do you think the girl tells me that like I entered the parameters of my cargo incorrectly, I say ok we refuse YOUR GREAT SERVICES to which the girl operator says that this is not possible since the cargo has already been loaded onto the truck and it has been sent. I ask the question who is responsible, who made the decision to send the cargo without agreeing on the price with me and the CLIENT, what is this, I have 13,000 thousand, they have 43,000 thousand, I just can’t find the words to which the operator tells me that this is not included in their obligations after re-measuring the cargo to call clients and say that the price of a bitch has increased 3 times, but when it takes a long time to load, these FRAUDSTERS call and say that you should pay extra 500 rubles for a downtime, it’s just a mess for 500 rubles they call and warn but for 30,000 thousands of people don’t call and don’t warn you, you see, it’s not part of their responsibilities and they simply present you with the fact that you want to pick up the cargo, pay... I call the main Moscow office of the SCAM, I tell the girls what the name of your manager is and what you think, she tells me she can’t say that, I I almost fell out of my chair, I say where to complain, who will pay, write, she tells me by email, the management will consider this just pi.... in the end they told me the name of the director and that’s it, but the head of the department for objections with clients was never told, apparently so that they Clients are not cursed since such schemes are carried out in our country. I read on the Internet that they always cheat on delivery and in this way they deceive the honest taxpayers of their country, they make money out of thin air, well done, the people endure and remain silent and they enrich themselves in a FRAUDULENT way. I think that the authorities should pay attention to this organization. We are the people, we are the authorities, and we decide which carriers will be on the markets (CONSCIOUS) and which people are passing by, PEC, people don’t see them, they don’t care about you... and for your cargo, too, the main thing is to pay and go to the bathhouse, they have an excellent well-coordinated work FRAUDSTERS SCAMMERS beware of this organization as a carrier this company should not treat the conversation reminded me of some sect where a girl conducts a dialogue from a memorized text and talks like a robot but in the end what questions I asked her she told me it’s not allowed not allowed not allowed)) ))))

P.S. I don’t advise you to contact FRAUDSTERS, otherwise what happens they will speak according to the instructions is not allowed and goodbye))))) There are fewer such offices in our country

What is PEC? This is an abbreviation that is probably heard by every person. After all, this is the name of the “First Expedition Company”, which is one of the best in Russia. It organizes and carries out cargo transportation across the territory of the Russian Federation and Kazakhstan.

And in 2014, delivery from China also began. In total, PEC's service area includes 100,000 settlements! This scale inspires confidence. However, we can tell you more about the other features and advantages of the company.

A little history

The story about what PEC is should begin with a brief excursion into the recent past. This company was created 17 years ago, in 2001. Over this impressive period of time, PEK has gained popularity and the trust of clients in the field of freight forwarding services. And all thanks to carefully developed logistics schemes and highly qualified personnel.

The annual number of clients using the services provided by TC "PEK" is more than three million. This number includes private individuals, retail chains(both regional and federal format), the largest online stores, manufacturing and distribution companies.

Transportation is carried out both by land and by air. The main specialization of TC "PEK" is the delivery of groupage cargo of various sizes, which, as a rule, is carried out in the shortest possible time.

Trucking

When talking about what PEC is, it is worth paying special attention to their main service. Namely, road transport.

The company delivers cargo weighing up to 20,000 kilograms by ground transport. And not only from Russia, Kazakhstan and China. Transportation within a radius of up to 300 kilometers from the branch is also possible. These are “preferential” routes. They carry out cargo pick-up and subsequent delivery every week. People living in such localities have the opportunity to save 20-80% of the standard price of the service.

There is no need to worry about the safety of the cargo. After all, the company uses reliable large-tonnage Euro trucks.

How does the process work?

"First Expedition Company" works intensively. There are no extra steps, everything happens in the following order:

• A person goes to the branch warehouse, where his cargo is accepted and processed. A tracking number for the parcel is provided.
• Then it is prepared for road transportation and marked. A unique barcode is used for this.
• The next step is loading at the warehouse.
• After this, the parcel is on the way for some time.
• Satellite monitoring of vehicles carrying cargo is mandatory. Lasts 24 hours.
• The cargo arrives at the warehouse, of which the client is notified via SMS message or by sending an e-mail.
• A person comes to pick up a parcel at a branch warehouse.

Additional services

The transport company PEC also provides them. Additional services include:

• Pickup and delivery of the parcel to the address. If you don’t have the time or desire to go to the warehouse yourself, you can simply order this service. Representatives of the company will pick up the cargo from the sender, registering it at home. And the courier will deliver the parcel directly to the recipient.
• Package. It is impossible not to worry about the safety of valuable things. But not in the case of PEC. The company offers 10 different types add. packaging. It will ensure the integrity of even the most fragile things.
• Return of documents for the parcel. The company can provide it. The sender will be given documentary evidence that the recipient has picked up the parcel. Everything is as it should be - with a seal and signature.
• C.O.D. It can be ordered as an add-on.

In addition to the above, clients can be offered the production of accounting documents, delivery directly to retail chains, hypermarkets, etc.

Price

If you decide to contact the PEC transport company to send the cargo, then the amount you will have to pay for the service provided can be calculated without leaving your home. The official resource has such a convenient function.

As an example, we can take the two extreme points of our vast country - Sevastopol and Yuzhno-Sakhalinsk. The distance in a straight line is 7,708 km, but the trucks travel along the highway, so it increases to an impressive 10,300 km. The cargo parameters are as follows:

• Length - 1 m.
• Width and height - 0.5 m each.
• Volume in cubic meters - 0.25.
• Weight - 50 kg.

The parcel will be in transit for approximately 31-35 days. But in fact, the period may differ both less and more. And you will have to pay about 5,300 rubles for such transportation. Plus 300 rubles for rigid packaging (this is the standard rate).

The same cargo will be delivered from Moscow to St. Petersburg for 535 rubles and in 1-2 days.

Air transportation

They also need to be mentioned when talking about what PEC is and what services this company provides. Here are some features related to air transportation:

• Delivery without registration takes from one to three days.
• No hidden fees. Prices for services are optimal; in addition, there are special tariffs for the transportation of parcels weighing up to 32 kg.
• By air you can send cargo weighing up to 10 tons.

In the case of this type of transportation, it is also possible to deliver the cargo either yourself or call a company representative to your home. In any case, what happens next is as follows:

• The parcel is accepted from the sender.
• The company representative determines the airport and flight that allow the agreed delivery time to be met.
• The cargo is transported to the airport.
• An air waybill is issued on the spot and all fees are paid.
• Then the cargo is transported to the city of issue, where a courier picks it up from the airport and delivers it either to the warehouse or to the recipient at the address.

It is important to note that PEC is a company where you can order urgent air delivery. But only to certain destinations, because regular daily flights do not depart to all cities. In this case, these are Moscow, St. Petersburg, Artem, Kaliningrad, Novosibirsk, Khabarovsk and Vladivostok.

For business

It was said earlier that PEC provides services not only to private individuals. Special rates apply for business clients. They are profitable, so many entrepreneurs decide to cooperate with this company. Tariffs vary by region. But for all business clients, without exception, the road transportation service includes as a bonus:

• Loading and unloading operations.
• Interterminal transportation.
• Preparation of all necessary documentation.

Air transportation is naturally also offered to business clients. There are also additional services. These include:

• Insurance.
• Preparation of duplicate accounting documents.
• Package. Various options are provided. Rigid packaging, sealing, strapping tape, carton boxes. They even do palletizing.
• Forced storage.
• Transporting cargo from an additional compartment.
• Internal accounting.

And this, of course, is not the entire list of services provided. PEC is a serious organization that also cooperates with reliable suppliers and organizes a serious tender. It is no wonder that the number of clients resorting to the services it provides is growing every year. Just like the number of branches.

By the way, quite recently, at the beginning of December 2017, the company joined the International Air Transport Association. And this gave PEC clients access to the services of as many as 281 aviation companies around the world.

Directions

PEK carries out delivery on any routes. Branches are located in more than 120 cities of our country. And each of them, as mentioned above, is within a radius of 300 kilometers from another point. Thus, the geography of services provided by the company covers almost the entire territory of the country, including Crimea. PEC also serves such distant cities as Novy Urengoy, Komsomolsk-on-Amur, Nakhodka, etc.

In all localities where the company has a branch, there is both an office and a warehouse. There are several of them in big cities. It is important to note that each branch has a sales department, accounting department, address delivery service and, of course, a call center. So, if you have questions, you don’t need to call the PEC company in Moscow; you can contact the branch in your city directly.

But, since to a single information system Each branch is connected, customers can receive information about the location of their parcel at any time of the day. And it doesn’t matter where in the country.

Kazakhstan

As already mentioned, PEK also delivers cargo throughout the territory of this state. Two branches have been opened in Kazakhstan. They are located in Almaty and Astana. They opened in 2013 and 2016 respectively.

Cargo is transported between these two departments. But each of them offers targeted delivery to neighboring settlements. Taking this nuance into account, it turns out that the Kazakhstan PEC covers 32 cities. Delivery from Astana is carried out at 15, and from Almaty at 15. This list includes Petropavlovsk, Karaganda, Temirtau, Talgar, Kaskelen, Narynkol, Shymkent, etc.

China

If you need to send something to Russia from the Middle Kingdom, you can resort to the services provided by PEC. Delivery of cargo from China is one of the specializations of this company. Here's what they offer clients:

• Transportation of groupage cargo, volume from 1 m 3. Dispatch comes from warehouses in Shanghai and Suzhou. All questions regarding registration are taken care of by PEC. TORG-12 consignment note, invoice, accompanying documents, customs clearance - the client does not have to deal with these concerns. Delivery, by the way, is carried out by sea and land.
• Transportation by containers. Volumes from 20 to 40 feet. Delivery to any port in Russia. Dispatch comes from cities such as Dalian, Shanghai, Xingang, Ningbo, Qingdao, Yantian and Huangpu.
• Air transportation. Delivered to Moscow from Guangzhou, Shanghai and Beijing within 1 to 3 days.
• Trade agency. A convenient service that involves the purchase of goods from a supplier and subsequent delivery to the Russian Federation without the presence of the client. The person just makes a detailed request and pays for everything. This saves time, reduces costs (by 3-5%) and risks. After all, PEC has enormous capabilities in the field of logistics and extensive experience.

Additional services include collection of goods from anywhere in the Celestial Empire, certification directly in China, insurance of shipped cargo and targeted delivery.

Tracking

Nowadays, you don’t have to worry about where the package is. After all, there is such an option as cargo tracking. PEC, of ​​course, also provides it.

After receiving and processing the parcel, the sender is given a receipt containing the track code. It is also sent by SMS message to the recipient.

To track cargo, PEC has created a special window on its website. You can access it through the menu, through the item “Services: cargo/application status”. All that remains is to enter the code, which usually consists of several Russian capital letters, a hyphen and several numbers, after which the person will be given detailed information about the movements of his parcel. Moreover, an active map will also be attached, which will allow you to track in real time where exactly the cargo is located at the moment.

In any case, you can always call the PEC transport company directly and inquire about the status of the parcel. A free option to order a call back or SMS message is also available.

Operating mode

Each branch has its own. The operating mode of the PEC is determined directly by management. But one branch can be safely noted special attention. It is located in Moscow, at the following address: 1st Vyazovsky proezd, 4, building 19.

The PEC branch located there has a very active operating mode. The branch opens on Monday at 8:00 and closes only on Saturday at 16:00. That is, you can go there at almost any time of the day. It works even on Sunday, but only from 10:00 to 16:00.

And if you are interested in the operating hours of a particular branch, you can go to the company’s official website. It will automatically determine the user's geographic location and offer a list of branches located in his city, their contacts and schedule information.

The transport and logistics company PEK specializes in the delivery of groupage cargo by road and air, since the company works not only with individuals, but also with online stores, large manufacturing enterprises and distribution companies, and this allows you to set inexpensive tariffs for your services. Organization of transportation of small shipments and large cargo up to 20 tons is carried out throughout Russia and Kazakhstan, and since 2014 also from China.

Delivery PEC

On the “Application/Cargo Status” page, information about the approximate time of arrival of the parcel at the PEC TC office will be displayed. If desired, you can choose SMS notification about the receipt of cargo at the department or delivery to the door

EasyWay PEC shipment tracking

In 2016, the PEK company, based on its logistics platform, launched a separate project for the delivery of orders from online stores - PEK EasyWay. Currently, using the EasyWay service, online stores can deliver orders to their customers in more than 100,000 locations. Or offer customers pickup at more than 1,350 pickup locations.

If you are expecting several shipments, especially from different postal or courier services, it is more convenient to track them through adding them to your personal list.