APPROVED or APPROVED
by order from the Head (deputy
N ________________ of the manager, chief
__________________ engineer) of the enterprise
___________ _____________________
(signature) (surname, initials)
_____________________
(date of)

OCCUPATIONAL SAFETY INSTRUCTIONS FOR SELLERS OF NON-FOOD PRODUCTS

Developed and approved with the participation of the trade union(s)
(minutes of the trade union committee meeting dated _____________, N __________)

From _____________, N __________)

1. General safety requirements

1.1. Persons who have undergone training in the profession, a knowledge test in the scope of Group I on electrical safety (when using cash registers, test benches, demonstrations of goods powered by an electrical network), instructions on labor protection and have mastered safe methods and techniques for performing work. Training, instruction and knowledge testing are carried out in accordance with the Regulations on training, instruction and knowledge testing of employees of trade and public catering organizations on labor protection issues.
1.2. Sellers who have undergone special training and have a certificate are allowed to sell technically complex goods. Persons under 18 years of age are not allowed to transport and move liquefied gases in cylinders under pressure, explosive, flammable and other dangerous and harmful substances.
An employee who sells (exchanges) small-capacity gas cylinders must undergo special training in safety rules when handling gas cylinders.
1.3. An employee may be exposed to hazardous and harmful production factors:
- transported goods, containers;
- increased noise level in the workplace;
- increased voltage in the electrical circuit;
- increased level of electromagnetic radiation;
- insufficient illumination of the working area;
- reduced contrast;
- sharp edges, burrs and roughness on the surfaces of tools, equipment, inventory, goods and containers;
- harmful substances in the air of the working area;
- physical, emotional overload.
1.4. The employee must be provided with personal protective equipment in accordance with established standards.
1.5. The employee is prohibited from:
1.5.1. trade in household chemicals, varnishes, paints and other flammable and combustible liquids packaged in glass containers with a capacity of more than 1 liter each;
1.5.2. store packaging materials in kerosene trading premises;
1.5.3. smoke and use open fire (matches, torches) when refueling motor vehicles with gasoline;
1.5.4. store gas cylinders together with flammable liquids.
1.6. Comply with internal labor regulations and perform only assigned work. It is prohibited to be and perform work on the territory of the organization and workplace in a state of alcoholic, toxic or drug intoxication (poisoning). Smoking is allowed only in specially designated areas.
1.7. Use working tools, devices, equipment and only for their intended purpose.
1.8. The employee must be provided with special clothing, shoes and other personal protective equipment in accordance with established standards.
1.9. Observe the rules of personal hygiene: before eating, during breaks, after finishing work, wash your hands with soap and water, eat food in rooms equipped for these purposes, store uniforms, special and personal clothing in designated places.
1.10. In case of illness or even minor injury, stop working, inform your supervisor and go to a medical facility.
1.11. For failure to comply with the requirements of this instruction, the employee is liable in accordance with current legislation.

2. Safety requirements before starting work

2.1. Wear uniform and special clothing necessary to perform the work.
2.2. Inspect the workplace, remove unnecessary and disturbing objects, clear aisles of goods and empty containers.
2.3. Check by external inspection:
2.3.1. equipping the workplace with working electrical measuring instruments, test panels or remote controls (when selling radio and electrical household goods);
2.3.2. equipped with banquettes, benches, stands, mirrors (for selling clothes, shoes, hats), poles for hanging and removing lighting fixtures and lampshades, wire cutters, reels for storing supplies of electrical cords, etc.;
2.3.3. For sliding stairs, check the strength of the fastening of the hooks, which do not allow their arbitrary sliding during operation.
2.4. During pre-sale preparation of sewing and knitted products that require ironing, check:
2.4.1. the presence of a stand on insulators or a dielectric rubber mat (path) in rooms with electrically conductive floors;
2.4.2. strength of fastening of the ironing board to the frame and the frame to the floor, stability of the table;
2.4.3. the presence of a metal stand on an asbestos gasket;
2.4.4. integrity of the electric iron power cord mounted on the ironing table brackets;
2.4.5. the length of the wire, which should be such that it does not lie on the ironing table during operation;
2.4.6. grounding of metal parts of the ironing table.
2.5. Before cutting glass:
2.5.1. remove all unnecessary things from the cutting table;
2.5.2. Stably place the glass prepared for cutting and waste boxes;
2.5.3. bring the glass that has been standing in the cold into a warm room to warm it up.
2.6. Before selling (exchanging) small-capacity gas cylinders, ventilate all rooms.
2.7. Make sure that electrical equipment (cash register, banknote counter, stands, consoles for demonstrating and checking electrical goods, etc.), including technically complex products, have no visible damage and are installed on a flat, stable base so that It was impossible to step on or get caught in electrical connection cables (cords).
2.8 Before turning on electrical equipment, check the serviceability of sockets, plugs, insulation of connecting cables (cords), as well as the presence and reliability of protective covers, covers, etc.
2.9. Check the serviceability of the manual cargo trolley, container and make sure that the wheels of the trolley or container rotate easily, without jamming; handrails and fences provided by the design are in good working order and securely fastened.
2.10. Report all malfunctions discovered during inspection of equipment, inventory, tools and devices to your immediate supervisor and do not begin work until they are eliminated.

3. Safety requirements during operation

3.1. When performing work on unpacking, placing and displaying goods:
3.1.1. Place goods on cabinet shelves and racks so that the possibility of them falling is excluded. Place lighter items on the top, and heavier items on the bottom shelves or shelves;
3.1.2. When placing goods on the upper shelves of cabinets and racks, use only serviceable, stable ladders. Do not use boxes or other random objects instead of ladders;
3.1.3. when unpacking goods in rigid containers, selling sharp, piercing, or lubricated goods, wear gloves and use special devices;
3.1.4. Before selling, check a small-capacity cylinder filled with gas using a soap emulsion for tightness in the seams and threaded connections.
3.2. When cutting fabrics, use scissors the size of which corresponds to the size of your hands.
3.3. Tailor's scissors for cutting cloth fabrics should be light, well sharpened and have a length of up to 180 mm.
3.4. When ironing fabrics, stands under the irons should be at the same level as the tables and have edges on three sides. When not in use, irons must be kept on a stand. Do not cool overheated irons by immersing them in water.
3.5. When selling radio and electrical goods, check their operation by connecting them to the electrical network using test panels or remote controls. Do not allow the electrical wire to be under your feet or touch metal, hot, or wet objects (heating radiators, water and gas pipes, etc.).
3.6. Disconnect the equipment in use, radio and electrical products being demonstrated from the electrical network during a power outage, after the end of the product demonstration, during a break in work, or if at least one of the following malfunctions occurs:
3.6 1. plug connections or cable (hose) insulation are damaged;
3.6.2. unclear operation of the switch;
3.6.3. the occurrence of increased or extraneous noise;
3.6.4. appearance of smoke or odor characteristic of burning insulation;
3.6.5. breakage or cracks in the housing.
3.7. Be careful when distributing goods in glass containers, fragile goods, immediately remove fragments of accidentally broken objects from the floor, using a dustpan or broom (brush); Do not pick up the fragments with your hands.
3.8. Operations with window glass (installation in a box, rearrangement, collection of scrap and waste, etc.) should be carried out using gloves.
3.9. Moving and laying window glass without packaging must comply with the following requirements:
3.9.1. a sheet of glass without packaging should be taken with one hand from below and with the other from above;
3.9.2. When carrying, sheet glass should be held to the side and in a vertical position;
3.9.3. To reduce the likelihood of cutting your hands, special pads made of soft material can be applied to the sharp edges of the glass.
3.10. Cutting glass is allowed only on special tables, observing the following rules:
3.10 1. use leather or rubber finger guards and use safety glasses;
3.10.2. use a diamond or glass cutter depending on the thickness of the glass;
3.10.3 keep the diamond vertical. Pay attention to the position of the cutting edge of the diamond: its acute angle should be facing forward in the direction of cutting the glass;
3.10.4. cut glass using sliding templates and a safe moving ruler. It is not allowed to cut glass while hanging or on your knees;
3.10.5. If the cut made by the diamond is not deep enough, you need to make a full cut next to the first one. Do not break glass without cutting with a glass cutter or diamond;
3.10.6. The glass should be broken on the edge of the workbench, and the narrow edges of the glass should be broken off with a glass cutter, grasping it with the slots of the frame or with a special tool. With a good cut, the glass is broken by grabbing the edges with your hands;
3.10.7. when the diamond is slightly dulled or cut with a steel glass cutter, the glass should be tapped at the bottom exactly along the cut line with a glass cutter frame or other tool until the initial crack appears, then break the glass;
3.10.8. remove glass from the cut table one sheet at a time;
3.10.9. Do not wipe glass and hands with the same cloth or rags.
3.11. The seller must keep his workplace clean, not clutter it with containers, goods and equipment, empty containers must be immediately removed from the workplace. Do not leave broken glass or trash in empty containers.
3.12. Do not lift or carry heavy objects manually in excess of the established limits: 10 kg for women and 50 kg for men.
3.13. Be careful when working with tools, goods that have sharp parts or cutting edges, do not check the sharpness of the cutting edges with your fingers, do not carry or pass them point first.
3.14. When working with household chemicals that contain toxic, caustic substances, be careful not to let them come into contact with eyes or exposed areas of the body.
3.15. Cut the packaging twine with scissors; do not use knives, razor blades or other random objects for this purpose; when selling electrical wires, use wire cutters.
3 16. When performing work from a portable ladder, it is prohibited:
3.16.1. work from an extension ladder, standing on a step located at a distance of less than
3.16.2 arrange additional support structures from boxes, etc. in case of insufficient length of the stairs;
3.16.3. install the ladder at an angle of more than 75° (optimal installation angle 68-75°) to the horizontal without additional fastening of its upper part;
3 16.4. work from the top two steps of a stepladder that does not have railings or stops;
3.16.5. more than one person being on the steps of a stepladder or ladder;
3.16.6 use a folded stepladder as an extension ladder.
3.17. When transporting goods on a hand truck or in a container:
3.17.1. do not exceed the specified load capacity of the cart or container;
3.17.2. the speed of movement of the trolley or container should not exceed 5 km/h;
3.17.3 when moving a load down an inclined floor, be behind the trolley or container;
3.17.4. the movement of cargo stacked in a stack must be carried out by two people, with the support of the stack;
3.17.5 warn people not to be in the path of cargo movement or in the area of ​​effect of the trolley frame.
3.18. To avoid electric shock or failure of electrical equipment, follow these safety requirements:
3.18.1. do not touch damaged or faulty switches, sockets, plugs, or wires with damaged insulation;
3.18.2. do not touch switched on electrical equipment with wet hands, do not work with it without shoes;
3.18.3. Avoid sharp bends and pinching of electrical connecting cables (cords);
3.18.4. do not remove the protective casings and covers provided by the equipment design and do not work without them;
3 18.5. do not allow water or metal objects (needles, paper clips, etc.) to get inside electrical appliances and devices, do not cover the ventilation holes on their cases with anything;
3.18.6 do not leave switched on electrical appliances and devices unattended, disconnect them from the network during breaks, at the end of work, during cleaning, repair or maintenance;
3.18.7. if malfunctions occur in the cash register, other electrical appliances and devices, stop working, disconnect them from the electrical network and report this to your immediate supervisor;
3.18.8. When disconnecting electrical equipment from the network, grasp the body of the plug, and not the connecting electrical cable (cord).
3.19. When selling electrical goods and technically complex goods, check their functionality by connecting to the electrical network using special demonstration and testing stands and remote controls.

4. Safety requirements in emergency situations

4.1. Stop work immediately if situations arise that could lead to an accident or accident:
4.1.1. turn off the equipment you are using;
4.1.2. In the event of a fire or fire, the employee must immediately notify the manager about this in order to organize a call to the fire service (tel. 01) and extinguish the fire using primary fire extinguishing equipment.
4.2. Provide the necessary first aid to the injured person at work, freeing him from the action of the traumatic factor (electric current, machinery, etc.).
4.3. If you are injured at work, immediately contact a medical facility and report the incident to your immediate supervisor.

5. Safety requirements after completion of work

5.1. Turn off used equipment and electrical appliances, remove tools, accessories, and inventory to designated storage areas.
5.2. Demonstration and testing stands and remote control panels should be disconnected from the electrical network only after turning off the electrical appliances and devices connected to them.
5 3. After cutting glass:
5.3.1. clean the cutting table using a sweeping brush and dustpan;
5.3.2. Collect waste and broken glass in a special box and take it to the designated place;
5.3.3. Wipe the glass cutter roller and diamond with a dry rag or suede and place in a special case;
5 3.4. clean overalls;
5.3.5. Wash your hands and face with warm water and soap or take a shower.

_______________ _______________ ______________________
Manager (signature) (last name, initials)
divisions-
developer

Agreed

Department head _______________ ______________________
labor protection (signature) (surname, initials)

_________________ _______________ ______________________

1. General safety requirements

1.1. Based on this standard instruction on labor protection (hereinafter referred to as the standard instruction), instructions on labor protection are being developed for the seller and the cashier-controller, taking into account the conditions of their work in a particular organization.

1.2. The seller and cashier may be affected by hazardous and harmful production factors (increased air mobility; increased voltage in the electrical circuit; insufficient illumination of the work area; reduced contrast; direct and reflected brightness; neuropsychic overload). When preparing goods for sale and when transferring purchases into inventory baskets, the cashier controller may be affected by additional factors: sharp edges, burrs and uneven surfaces of equipment, tools, inventory, containers, goods; physical overload.

1.3. The seller and cashier-controller notify their immediate supervisor about any situation that threatens the life and health of people, about every accident that occurs at work, about a deterioration in their health, including the manifestation of signs of an acute disease.

1.4. The seller and cashier should:

· leave outerwear, shoes, hats, personal items in the dressing room;

· Before starting work, put on clean uniforms and change them when dirty;

· after visiting the toilet, wash your hands with soap;

· do not eat food at work.

2. Safety requirements before starting work

2.1. Fasten the uniform with all the buttons (tie the strings), avoiding hanging ends of the clothing, and tuck your hair under your headdress.

Do not pin uniforms with pins or needles, do not keep sharp or breakable objects in your pockets.

2.2. Before operating the cash register, check by external inspection:

· stability of the machine on the table, absence of external damage and foreign objects near the cash register;

· serviceability of the power cable (cord), plug, socket;

· presence and reliability of grounding connections (no breaks, strength of contact between the machine body and the grounding wire). Do not start work if there is no or unreliable grounding;

· absence of contamination outside and inside the machine;

· serviceability and stability of the lift-and-swivel chair;

· sufficient lighting of the working surface;

· no glare from light.

2.3. Before connecting the cash register to the electrical network, check the serviceability of the blocking devices.

2.4. Connect the cash register to the electrical network and check its operation by receiving a zero receipt.

2.5. Make sure that the security (administration) call device, banknote detector, and emergency lighting are working properly.

2.6. Conveniently and sustainably place stocks of related products and packaging materials in accordance with the frequency of use and consumption.

2.7. Report all detected malfunctions of the cash register, electrical wiring and other problems to your immediate supervisor and begin work only after they have been eliminated.

3. Safety requirements during operation

3.1. Perform only the work for which you have been trained, instructed on labor protection and for which you have been authorized by the person responsible for the safe performance of work.

3.2. Do not entrust your work to untrained or unauthorized persons.

3.3. Use proper equipment and tools necessary for safe work; use them only for the work for which they are intended.

3.4. Follow the rules of movement in the room, use only designated passages.

3.6. While operating the cash register:

· comply with the safety requirements set out in the manufacturer’s operational documentation;

· connect the machine to the electrical network through a special outlet, which must be grounded;

· refill (replace) receipt and control tapes, add paint to the painting mechanism only after disconnecting the machine from the electrical network;

· remember that in machines with automatic opening of the cash drawer, during the issuance of the first check, the cash drawer is pushed out by at least one third of its length under the action of a spring;

· when the machine stops for an unknown reason, the receipt tape gets stuck, as well as in case of a sudden stop (the machine stops during an unfinished work cycle), disconnect it from the power supply;

· remove stuck pieces of receipt tape with tweezers.

3.7. Disconnect the cash register from the electrical network in the event of a breakdown of electric current on the machine body.

3.8. When operating a cash register, the following is not allowed:

· start work in the absence or faulty grounding;

· use fuses that are not designed for the current provided for by the technical characteristics of this machine, connect the machine to the electrical network without a fuse (replace the fuse with a “bug”);

· come into contact with current-carrying devices, grounding bars, heating radiators, water pipes, etc.;

· interrupt the operation of the machine after turning it on until the end of the working cycle;

· work on the machine with the cover removed or the door of the receipt printing mechanism open.

4. Safety requirements in emergency situations

4.1. In an emergency, notify people around you of the danger, report to your immediate supervisor about the incident and act in accordance with the emergency response plan.

4.2. If during work the conveyor or basket shelf of the calculation unit becomes contaminated with paints, varnishes, fats or spilled powdery substances (washing powder, flour, starch, etc.), stop work and request removal of contaminants.

4.3. In case of injury, poisoning or sudden illness, the victim must be provided with first (pre-medical) aid and, if necessary, his delivery to a healthcare facility must be organized.

5. Safety requirements after completion of work

5.1. Perform between-repair maintenance of the cash register and prepare it for the next working day in accordance with the requirements of the operating manual for this type of cash register. Disconnect the cash register from the electrical network.

5.2. Do not clean up debris in the workplace directly with your hands; use brushes, dustpans and other devices for these purposes.

08/12/2014 – We present to your attention the instructions on labor protection for the seller. The instructions include five chapters: 1) general labor protection requirements; 2) labor protection requirements before starting work; 3) labor protection requirements when performing work; 4) labor protection requirements upon completion of work; 5) requirements for labor protection in emergency situations.

Chapter 1. General requirements for labor protection

1. Persons whose age corresponds to that established by current legislation are allowed to perform work by the seller. When concluding an employment contract, the employer is presented with a medical report on the state of health, who have undergone training in safe methods and techniques of work in the prescribed manner and have electrical safety group 1.

2. The seller must undergo labor safety training:

when hiring - introductory and initial at the workplace;

during work at least once every 6 months - repeated;

upon the introduction of new or revised regulations (documents) on labor protection or amendments to them; replacement or modernization of equipment, instruments and other factors affecting labor protection; violation by the cashier controller of regulatory and legal acts (documents) on labor protection, which could lead or led to injury, accident or poisoning; responsible persons of organizations; during breaks in work for more than 6 months; receipt of information materials about accidents and incidents that occurred in similar industries - unscheduled.

Books on labor protection in publishing houses, Alpina Publisher, 1C Interest, Bamboo (Ukraine), Yakaboo (Ukraine), Buklya (Ukraine)

Books on certification of workplaces for working conditions in, "Bamboo" (Ukraine)

3. The seller must have a clear understanding of the dangerous and harmful production factors associated with the performance of work, and know the main methods of protection against their effects, the main harmful and dangerous factors: moving machines and mechanisms, moving parts of trade and technological equipment, moving goods, raw materials , container; increased voltage in an electrical circuit, the closure of which can occur through the human body; sharp edges, burrs and roughness on the surface of tools, equipment, inventory, goods and containers; increased or decreased temperature of the surfaces of equipment, goods, raw materials and products; insufficient illumination of the work area; lack or lack of natural light; neuropsychological overload (monotony of work, emotional overload).

4. The seller must:

fire safety requirements when storing materials and be able to use fire extinguishing equipment;

When performing work, use personal protective equipment issued in accordance with the “Industry standard standards for issuing personal protective equipment to workers and employees of organizations”:

Seller of non-food products(17351 profession code)

When selling petroleum products and chemicals:

Cotton robe ZMI - 12 months.

Combined mittens (knitted gloves) Mi - until worn out;

When selling household goods:

Combined mittens (knitted gloves) Mi - until worn out;

When selling building materials, coal at trading bases and warehouses:

Cotton suit 3Mi – 12 months.

Mi leather boots – 12 months.

Combined mittens Mi - until worn out;

Cotton jacket with insulating lining Tn - 36 months.

Cotton trousers with insulating lining Tn - 36 months.

Felted shoes Tn20 - 36 months.

Food seller (occupation code 17353)

When selling meat and fish products:

Rubberized apron with bib Vn – 12 months.

Rubberized sleeves Vn – 12 months.

When selling fish products additionally:

Litex gloves with a rough surface MpMiVn – to wear.

When chopping meat:

Rubberized apron with bib Vn – 12 months.

Safety glasses ZP - until worn out;

During the cold period of the year, during outdoor work (sales exhibitions, markets, fairs, etc.) and when working in unheated premises (trade kiosks, trays, pavilions, tents, etc.):

Cotton jacket with insulating lining Tn – 36 months.

Cotton trousers with insulating lining Tn – 36 months.

Women's wool blend leggings Tn – 24 months.

Felted shoes Tn20 - 36 months.

Galoshes for felted shoes - 24 months.

comply with internal labor regulations;

know sanitary and hygienic working conditions and comply with industrial sanitation requirements.

5. The seller must not expose himself to danger and be in places of work that are not related to the work directly performed by him.

6. The seller must inform the immediate supervisor of the work about all noticed malfunctions of equipment, devices and tools and not begin work until they are eliminated.

7. The seller is responsible for:

compliance with the requirements of fire and electrical safety rules, knowledge of fire warning signals, procedures for action in case of fire, location of fire extinguishing equipment and ability to use them;

know first aid techniques in case of accidents at work;

compliance with internal labor regulations;

safety of material assets, devices and tools assigned to it;

perform only the work that is assigned to them, the safe methods of which are known. If necessary, you should contact your immediate supervisor for clarification;

know and observe the rules of personal hygiene;

provide assistance and cooperate with the employer in ensuring healthy and safe working conditions, immediately notify your immediate supervisor or other official of the employer about the malfunction of equipment, tools, devices, vehicles, protective equipment, or about the deterioration of your health;

accidents and other violations caused by the actions of the seller violating the requirements of the labor protection instructions.

8. When operating commercial and technological equipment, etc., comply with the safety requirements set out in these instructions and operational documentation for the equipment.

9. Depending on the nature of the work, it should be possible to perform work operations in a sitting position or alternating sitting and standing positions, if the operations do not require constant movement.

10. Trade and auxiliary premises of a trade organization must be equipped ventilation, air conditioning and heating systems.

11. For violation of labor discipline, failure to comply with the requirements of regulatory documents on labor protection and these instructions, the seller is held accountable in accordance with the law.

12. A salesperson who appears at work drunk, under the influence of drugs or toxic substances is not allowed to work that day.

Chapter 2. Labor protection requirements before starting work

13. Before starting work, the seller must:

put in order and put on uniform and safety shoes;

place the working stock of goods, stock of packaging materials, devices and tools used during work on the counter and within maximum reach:

inspect the workplace, remove unnecessary and disturbing objects;

check by external inspection the serviceability of trade equipment, tools and devices;

check that the workplace is equipped with working electrical measuring instruments, test panels and consoles;

Check the serviceability of the devices on ladders and stepladders that prevent them from moving or tipping over during operation.

make sure that fire extinguishing equipment is available and in working order. Firefighting equipment must be placed in specially designated areas. Free access to fire extinguishing equipment must be provided.

14. Make sure that electrical equipment (cash register, banknote counter, stands, consoles for demonstrating and checking electrical goods, etc.), including technically complex products, have no visible damage and are installed on a flat, stable base so so that it is impossible to step on or get caught in electrical connecting cables (cords).

15. Before turning on the electrical equipment, check the serviceability of the socket, plug, insulation of the electrical connecting cable (cord), as well as the presence and reliability of protective covers, covers, etc.

16. Check the serviceability of the cargo trolley, container and make sure that the wheels of the trolley or container rotate easily, without jamming; handrails and fences provided by the design are in good working order and securely fastened.

17. Report all shortcomings and malfunctions discovered during inspection of equipment and inventory, tools and devices to your immediate supervisor and do not begin work until they are eliminated.

Chapter 3. Labor protection requirements when performing work

18. When preparing goods for sale: checking the name, quantity, grade, price, condition of packaging and correct labeling of goods; unpacking, visual inspection, cleaning, assembly, kitting, checking performance properties, etc. necessary:

Place goods on cabinet shelves or on racks so that the possibility of them falling is excluded. Place lighter items on the top, heavier items on the bottom shelves or shelves;

When placing goods on the top shelves of cabinets and racks, use only serviceable, stable stepladders. Do not use boxes or other random objects instead of ladders;

When unpacking goods in rigid containers, selling sharp, piercing, or lubricated goods, wear gloves and use special devices.

19. When selling radio and electrical goods Their operation is checked by connecting them to the electrical network using test panels, test stands or remote control panels. Do not allow the electrical wire to be under your feet or touch metal, hot, or wet objects (heating radiators, water and gas pipes, etc.).

20. Disconnect the equipment in use, radio and electrical goods on display from the electrical network during a power outage, after the end of the product demonstration, during a break in work, or if at least one of the following malfunctions occurs:

plug connections or cable insulation are damaged;

unclear operation of the switch;

the occurrence of increased or extraneous noise;

appearance of smoke or odor characteristic of burning insulation;

breakage or cracks in the housing.

21. Be careful when distributing goods in glass containers, fragile goods, immediately remove fragments of accidentally broken objects from the floor, using a dustpan, broom, brush); Do not pick up the fragments with your hands.

23. Do not lift or carry manually heavy objects weighing more than the established norms.

Maximum permissible load weight when lifting and moving heavy objects manually for women:

when alternating with other work (up to 2 times per hour) – 10 kg;

constantly during the work shift – 7 kg.

The total mass of cargo moved by a woman during each hour of a shift from the working surface is up to 350 kg; from the floor - up to 175 kg. The mass of the lifted and moved cargo includes the mass of containers and packaging. When moving cargo on trolleys or in containers, the applied force should not exceed 10 kg. The distance over which the load is moved manually should not exceed 5 m, the height of lifting the load from the floor is limited to 1 m, and from the working surface (table and other) - 0.5 m.

24. Be careful when working with tools, goods that have sharp parts or cutting edges, do not check the sharpness of the cutting edges with your fingers, do not carry or pass them with the tip forward.

25. When working with household chemicals, which contain toxic, caustic substances, be careful not to allow them to come into contact with the eyes or open areas of the body.

26. Cut the packaging twine with scissors; do not use knives, razor blades or other random objects for this purpose; when selling electrical wires, use wire cutters.

27. When performing work from a portable ladder or step ladder, it is not allowed:

work from an extension ladder, standing on a step located at a distance of less than 1 m from its upper end;

arrange additional support structures from boxes, etc. in case of insufficient length of the stairs;

install the ladder at an angle of more than 75 degrees (the optimal installation angle is 68-75 degrees) to the horizontal without additional fastening of its upper part;

work from the top two steps of a stepladder that does not have railings or stops;

more than one person being on the steps of a stepladder or ladder;

use a folded stepladder as an extension ladder.

28. To avoid electric shock or failure of electrical equipment, comply with the following safety requirements:

do not touch damaged or faulty switches, sockets, plugs, or wires with damaged insulation;

do not touch switched on electrical equipment with wet hands;

do not remove the protective covers and casings provided by the design and do not work without them;

do not allow water or any small objects (paper clips, needles, etc.) to get inside the equipment, etc.;

do not cover the ventilation holes on the case with foreign objects;

do not allow sharp bends or pinching of the electrical connecting cable (cord);

do not leave switched on electrical appliances and devices unattended, disconnect them from the network during breaks, at the end of work, during cleaning, repair or maintenance;

if malfunctions of electrical appliances and devices occur, stop working by disconnecting them from the electrical network and report this to your immediate supervisor;

When disconnecting electrical equipment from the electrical network, you must grasp the plug body and not the cable (cord).

29. When preparing goods for sale: unpacking, visual inspection, wiping, picking, laying out, etc., you must make sure that the retail equipment (wall and island cabinets, counters, stands, containers, packaging equipment, shelving) and more) are stable, meet the requirements of ergonomics, technical aesthetics, and ensure convenience and safety of work.

30. Shelving in premises must be strong, stable and attached to each other and to building structures. Shelving elements should not have sharp edges, corners, or uneven surfaces. The aisles between the racks must be at least 1 m wide.

31. Racks, shelves for stacking and storing goods must be durable, designed for maximum load, stable. Signs should be posted on them indicating the standard load and the deadline for the next test.

Chapter 4. Labor protection requirements upon completion of work

32. Upon completion of the work, the seller must:

disconnect the electrical equipment used from the power supply;

remove unsold goods and containers, wipe or wash equipment and fixtures, clean inventory and put it in the designated storage area;

tidy up the workplace;

remove, clean and place protective clothing in the designated place;

hand over the workplace and equipment to the immediate supervisor or shift worker, informing him of all existing problems and comments during the work process;

wash your hands and face with warm water and soap;

When leaving the workplace, turn off all electric lighting fixtures and ventilation used during work.

33. Do not remove garbage and waste directly with your hands; use brushes, dustpans and other devices for this purpose.

Chapter 5. Labor protection requirements in emergency situations

34. If an emergency occurs, it is necessary to eliminate the impact of a dangerous source as quickly as possible - stop work, report the incident to the work manager or another official of the employer, and ensure the safety of the situation before the investigation begins, if this does not pose a danger to the life and health of people.

35. If a fire occurs, stop work, call the emergency department, inform everyone working in the room about the fire and begin to extinguish the fire using the available primary fire extinguishing equipment.

36. In the event of an accident, it is necessary to free the victim from the effects of the traumatic factor and provide him with first aid in accordance with the developed instructions on first aid measures, call medical workers to the scene of the incident or deliver the victim to a healthcare organization.

Please note that you can download other materials on labor protection and certification of workplaces for working conditions in organizations in the section “ Occupational Safety and Health».

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"__"___________ 2011

INSTRUCTIONS

on labor protection for senior salesperson

1. GENERAL SAFETY REQUIREMENTS
1.1. The senior seller may be exposed to dangerous and harmful production factors (moving goods, containers; low temperature of the surfaces of refrigeration equipment, goods, etc.; low air temperature of the working area; insufficient illumination of the working area; reduced contrast; sharp edges, burrs and uneven surfaces of equipment, tools, equipment, goods and containers; harmful substances in the air of the work area; physical overload; neuropsychic overload).

1.2. The senior salesperson notifies his immediate supervisor about any situation that threatens the life and health of people, about every accident that occurs at work, about a deterioration in his health, including the manifestation of signs of an acute illness.

1.3. The Senior Salesperson must:

Leave outerwear, shoes, hats, and personal belongings in a closet or a specially designated place;

Before starting work, put on clean uniform (change it when dirty);

Wash your hands with soap before starting work, as well as after each contact with contaminated objects;

Do not eat in the workplace.
2. SAFETY REQUIREMENTS BEFORE STARTING WORK
2.1. Fasten the uniform with all buttons (tie ties). Do not pin your clothes with pins or needles, do not keep sharp, breakable objects in your pockets.

2.2. Check that the workplace is equipped with the necessary equipment, tools, fixtures and tools for work.

2.3. Prepare the workplace for safe work:

Check the stability of the counter, rack, the strength of fastening the equipment to the stands;

Securely install (secure) mobile (portable) equipment and inventory on a counter or stand;

Conveniently and sustainably place inventories of goods, equipment, devices, packaging materials in accordance with the frequency of use and consumption;

Check by external inspection: sufficiency of illumination of the working surface (area), absence of glare of light, absence of dangling and bare ends of electrical wiring, serviceability of the socket, power cable (cord), plug of the cash register and electronic scales, presence and reliability of grounding connections (no breaks , the strength of contact between the body of the cash register, electronic scales and the ground wire). Do not start work if there is no or unreliable grounding (grounding) of the refrigeration equipment, the absence of foreign objects around the equipment used, the condition of the floors (no potholes, unevenness, slipperiness), the absence of potholes, cracks and other irregularities on the working surfaces of the counters, the serviceability of the equipment used and tool.

2.4. During the cold season, the temperature in the workplace should not be lower than 18 degrees. C.

2.5. Report all detected malfunctions of electrical equipment, equipment, wiring and other problems to your immediate supervisor and begin work only after they have been eliminated.

2.6. When operating a cash register, weighing and refrigeration equipment, comply with the safety requirements set out in these standard labor protection instructions.

3.2. Do not entrust your work to untrained or unauthorized persons.

3.3. Use serviceable equipment, tools, devices necessary for safe work, use them only for the work for which they are intended.

3.4. Follow the rules of movement within the shopping area and use only designated passages.

Do not clutter the workplace or passages to it with empty containers, equipment, excess supplies of goods, packaging and strapping materials.

3.6. When displaying food products, do not use glass or enamel containers with damaged enamel.

3.7. Move carts, mobile racks, containers away from you.

3.8. Transport goods only in serviceable containers. Do not load containers with more than the nominal gross weight.

3.9. Do not use random objects (boxes, barrels, etc.) or equipment for sitting.

3.10. Not allowed:

Transfer (move) cash registers, household electrical appliances and other non-stationary equipment connected to the electrical network;

Place tools, goods, containers on equipment;

Touch open and unprotected live parts of equipment, exposed wires and wires with damaged insulation.

4.1. In an emergency situation, you should notify surrounding people of the danger, report to your immediate supervisor about the incident and act in accordance with the emergency response plan.

4.2. If during work the workplace becomes contaminated with spilled varnishes, paints, oils or spilled powdery substances, stop work until the contaminants are removed.

4.3. In case of injury, poisoning or sudden illness, the victim must be provided with first (pre-medical) aid and, if necessary, his delivery to a healthcare facility must be organized.

5.2. Return used transport and portable equipment and returnable packaging to the parent organization.

5.3. Take empty containers and packaging to storage areas. Do not leave broken glass or garbage in empty containers.

5.4. Do not clean up garbage and waste directly with your hands; use brushes, dustpans and other devices for these purposes.

5.5. Dispose of garbage, waste and used cleaning materials to specially designated areas.

“__”___________ 2011 I have read the instructions _________/_________

These labor safety instructions have been developed specifically for cashiers.

1. GENERAL OCCUPATIONAL SAFETY REQUIREMENTS

1.1. Persons at least 18 years of age who have undergone a preliminary medical examination, introductory briefing on labor protection, initial briefing in the workplace with a mark on completion of briefings in the relevant logbooks for registering briefings, having Group I in electrical safety, as well as having completed an internship in workplace and testing knowledge of labor protection requirements.
1.2. The cashier-seller must:
— undergo repeated instruction on labor protection in the workplace at least once every 6 months;
— undergo unscheduled instruction when changing the technological process or labor protection rules; when upgrading or replacing equipment and devices; when conditions and work organization change; in case of violation of labor protection requirements; during breaks in work for more than 60 calendar days;
— undergo periodic medical examinations in accordance with the requirements of regulatory legal acts;
— undergo regular testing of knowledge of labor protection requirements at least once a year;
— comply with the internal labor regulations;
— comply with the requirements of the job description;
— comply with the requirements for operating the equipment;
— comply with the requirements of this instruction, instructions on fire safety measures, instructions on electrical safety.
1.3. During the work process, the salesperson-cashier may be exposed to the following harmful and dangerous factors:
— increased air mobility;
— increased voltage in the electrical circuit;
— insufficient illumination of the working area;
- reduced contrast;
- direct and reflected gloss;
- neuropsychic overload);
— sharp edges, burrs and uneven surfaces of equipment, tools, inventory, containers, goods;
- physical overload.
1.4. The cashier should:
- leave clothes and personal items in the dressing room;
— before starting work, wash your hands with soap and put on clean sanitary clothing;
- wash your hands with soap after visiting the toilet, as well as after each break from work and contact with contaminated objects;
- do not eat in the workplace;
- do not store personal toiletries, cigarettes and other foreign objects in the pockets of dressing gowns, sanitary clothing;
- do not allow unauthorized persons into the workplace;
— do not leave the door to the cash register area open;
- in case of ventilation of the room in the summer, it is necessary to securely fix the door;
— do not overload the shelves of display cases when arranging goods;
— be careful when arranging goods in glass containers.
1.5. The cashier must be careful when servicing refrigerators, computers, and cash registers connected to the electrical network:
— check the cord and plug of electrical equipment for insulation damage;
— check that power cords do not come into contact with sharp protrusions or cutting edges of devices and equipment;
— do not touch the equipment with wet hands;
— wash and clean equipment only after disconnecting the equipment from the network.
1.6. If signs of a short circuit in the electrical wiring to the housing are detected (pinching when touching metal parts), the equipment should be immediately disconnected from the network and a qualified worker should be called to troubleshoot the problem.
1.7. The cashier-seller must notify his immediate supervisor about any situation that threatens the life and health of people, about every accident that occurs at work, about a deterioration in his health, including the manifestation of signs of an acute illness.
1.8. Not allowed:
- drink alcohol, use psychotropic, toxic or narcotic substances at the workplace or during working hours, as well as appear and remain in the workplace and on the territory of the organization in a state of intoxication caused by the use of narcotic drugs, psychotropic or toxic substances, with residual effects intoxication;
- perform work in a painful state, when overworked, under alcohol, drug or toxic intoxication, with residual effects of intoxication.
1.9. The workplace must be provided with sufficient area for the rational placement of auxiliary equipment, inventory, containers, and be convenient for the employee.
1.10. Workplaces for salespersons and cashiers should be equipped with folding seats or chairs for short-term rest when there are no customers. It is not permitted to use boxes or other random objects for these purposes.
1.11. To protect cashiers from criminal attacks, emergency lighting is provided at their workplaces and an alarm button is installed, designed to transmit alarm signals.

2. OCCUPATIONAL SAFETY REQUIREMENTS BEFORE STARTING WORK

2.1. Before starting work, the cashier must:
- wear uniform;
— check by external inspection the serviceability of the equipment, the integrity of electrical wires, plugs, sockets, sufficiency of lighting;
— check the serviceability of the equipment start buttons;
— check the sufficiency of lighting in the workplace;
— check for cracks, potholes and other irregularities on the working surfaces of counters and display cases;
— check the stability of the cash register and the absence of dirt on it.
2.2. To connect the cash register, the cashier should use permanently installed sockets. It is not allowed to use homemade extension cords or turn on the device if the power cord is faulty.
2.3. When turning on the computer, you must follow the following sequence of turning on the equipment:
— turn on the power supply;
— turn on peripheral devices (printer, monitor, scanner, etc.);
— turn on the system unit (processor).
2.4. All detected malfunctions of equipment, inventory, electrical wiring and other problems must be reported to the manager.
2.5. It is not allowed to start work until the faults are eliminated.

3. OCCUPATIONAL SAFETY REQUIREMENTS DURING WORK

3.1. While working, the salesperson-cashier must:
- keep the workplace tidy and clean throughout the working day;
- perform only the work for which you have been trained, instructed on labor protection and for which you are authorized by the employee responsible for the safe performance of work;
- do not entrust your work to strangers;
- use proper equipment for work;
- do not block the passages between equipment, counters, racks,
stacks of goods, to control panels, switches, escape routes and other passages of empty containers, equipment, excess stocks of goods;
— be careful when transporting goods in glass containers, transport goods only in serviceable containers;
- do not use random objects for sitting;
- Be polite when communicating with clients.
3.2. When operating refrigeration equipment:
— loading of refrigerated goods should be carried out after the refrigeration machine has been started and the temperature required for storing products has been reached;
— the quantity of loaded products should not exceed the standard for which the refrigerator compartment is designed;
- open the doors of refrigeration equipment for a short time and as rarely as possible;
— if frost (snow coat) thicker than 5 mm forms on the refrigerated devices (evaporators), stop the compressor, empty the chamber of products and defrost the frost (snow coat);
— if a refrigerant leak is detected, immediately turn off the refrigeration equipment and ventilate the room.
3.3. When operating refrigeration equipment it is not allowed:
— turn on the unit in the absence of protective grounding of the equipment;
- clutter the space near refrigeration equipment, store goods, containers and other foreign objects;
— touch the moving parts of equipment connected to the network, regardless of whether it is in operation or in automatic stop mode;
— store products on evaporators, remove frost from evaporators mechanically using scrapers and knives;
— place foreign objects on equipment fences;
— load the refrigerating chamber with the air cooler guard removed, without an evaporator pan, and also without a condensate drain pan;
— move refrigeration equipment without permission;
— use the equipment if temperature violations or sparking contacts are detected.
3.4. When operating personal electronic computers (PCs), the following is not allowed:
— touch the back panel of the system unit (processor) when the power is on;
— switch connectors of interface cables of peripheral devices when the power is on;
— clutter the top panels of devices with papers and foreign objects;
— turn off the power while performing an active task;
— allow moisture to get on the surface of the system unit (processor), monitor, working surface of the keyboard, disk drives, printers and other devices;
- turn on equipment brought from outside in winter;
- independently open and repair equipment.
3.5. When operating a cash register you must:
— comply with the safety requirements set out in the manufacturer’s operational documentation;
- connect the machine to the electrical network through a special socket, which must be grounded;
— refill (replace) receipt and control tapes, add paint to the painting mechanism only after disconnecting the machine from the electrical network;
- remember that for machines with automatic opening of the cash drawer, during the issuance of the first check, the cash drawer is pushed out by at least one third of its length under the action of a spring;
— when the machine stops for an unknown reason, the receipt tape gets stuck, as well as when the machine suddenly stops during an unfinished work cycle, disconnect it from the power supply;
— remove stuck pieces of receipt tape with tweezers;
— disconnect the cash register from the electrical network in the event of a breakdown of electric current on the machine body.
3.6. When operating a cash register, the following is not allowed:
— start work if there is no or faulty grounding;
- use fuses that are not designed for the current provided by the technical characteristics of this machine, connect the machine to the electrical network without a fuse (replace the fuse with a “bug”);
— come into contact with current-carrying devices, grounding bars, heating radiators, water pipes, etc.;
— interrupt the operation of the machine after it is turned on until the end of the working cycle;
- work on the machine with the cover removed or the door of the receipt printing mechanism open.
3.7. If liquids are spilled on the floor or product(s) fall, you must remove everything and wipe the floor with a dry cloth.

4. OCCUPATIONAL SAFETY REQUIREMENTS IN EMERGENCIES

4.1. The cashier seller is obliged to:
— in all cases of detection of broken power wires, faulty grounding and other damage to electrical equipment, or the appearance of a burning smell, immediately turn off the power and report the emergency to the manager and the electrician on duty;
- if you find a person under voltage, immediately release him from the action of the current by turning off the power supply, and until the doctor arrives, provide first aid to the victim;
— in any case of malfunction of technical equipment or software, immediately call a representative of the engineering and technical service for the operation of the PC;
- in the event of pain in the eyes, a sharp deterioration in visibility, the inability to focus or bring it into focus, pain in the fingers and hands, increased heart rate or deterioration in health, immediately leave the workplace, report the incident to the work manager and consult a doctor or call an ambulance by calling 103;
- if the equipment catches fire, turn off the power and take measures to extinguish the fire using a carbon dioxide or powder fire extinguisher, report the incident to the work manager.
4.2. In the event of a fire or smoke:
- immediately call 101 to the fire department, notify workers, notify the head of the unit, report the fire to the security post;
- open emergency exits from the building, turn off the power supply, close the windows and close the doors;
- begin to extinguish the fire using primary fire extinguishing means, if this does not involve a risk to life;
— organize a meeting of the fire brigade;
- leave the building and stay in the evacuation zone.
4.3. In case of an accident:
- immediately organize first aid for the victim and, if necessary, transport him to a medical organization;
— take urgent measures to prevent the development of an emergency or other emergency situation and the impact of traumatic factors on other persons;
- before the investigation of the accident begins, preserve the situation as it was at the time of the incident, if this does not threaten the life and health of other persons and does not lead to a catastrophe, accident or other emergency circumstances, and if it is impossible to preserve it, record the current situation (compile diagrams, take photographs).
4.4. In the event of an attack on a cashier-seller in order to take possession of material assets, it is necessary to act, guided by the situation and based on the principle that life and health are disproportionately more expensive than material assets.
4.5. In this case it is necessary:
- do not panic;
- fulfill all the demands of the attackers;
— if possible, press the alarm button;
- try to remember the signs of the attackers;
- When the threat has passed, contact law enforcement agencies.

5. OCCUPATIONAL SAFETY REQUIREMENTS AFTER WORK COMPLETION

5.1. Disconnect the equipment from the electrical network.
5.2. Tidy up your workspace.
5.3. Report any detected malfunctions to management.
5.4. Before leaving, set the store alarm.

We thank Valentina for the material provided! =)