1c for medical organizations. BIT.Management of a medical center. Subsystems and functionality

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1C Polyclinic is used to manage the flow of patients, carry out mutual settlements with contractors, and provide personalized records of medical care provided. The solution is intended primarily to automate the basic processes of various medical organizations.

The program itself records the work activities of medical workers. The presented software is adapted for use with a general selection of medical services. It is quite easy to adapt the price lists of basic medical services from third-party centers. When creating the main base of services provided in individual medical organizations, the services and procedures performed by the organization are automatically converted into the actions of specialized contractors.

The 1C Polyclinic software product is ideal for calculating medical services and for planning the appointment schedule of main offices and doctors as objectively as possible. The program provides the possibility of prematurely registering a person and distributing his queue.

A preliminary registration of a patient can be made either at the reception window or directly with the doctor in the treatment room when visiting again and ordering additional tests.

The program provides for the installation of the following characteristics for medical offices: appointment schedule, average office load, list of services provided. Medical services with a preliminary registration option have the ability to install a technological map, which specifies the parameters for the provision of the service itself.

In the additional “Execution Control” system, the registration of medical prescriptions made by the registry is carried out. Such data is recorded by the attending physician or standard medical personnel. You can also schedule repeat tests in the system or reserve a visit to the doctor.

Solution Possibilities

The processes of medical organizations cover various structural divisions, so it is very important that, thanks to an automated system, a unified and holistic information space of the company is created.

The 1C Polyclinic application solution allows you to organize an information space in which access rights to information will be divided according to a role principle. By assigning roles to each user, it is possible to create various automated locations for employees. The program allows you to organize automated places for the following employees of the institution:

  • medical registrar;
  • receptionist at a medical center;
  • call center employee;
  • cashier;
  • head of the registry;
  • medical worker (doctor, nurse, etc.);
  • contract department employee;
  • marketer;
  • head of a medical company.

Thanks to 1C Polyclinic, you can automate most of the registry processes, which include: registering patients, planning the load of each office, generating orders, creating invoices for payment, issuing certificates of incapacity for work.

The program keeps records of the activities of medical workers in the medical services provided. The organization will have the opportunity to work with a single, convenient list of medical services. services (simple and complex medical services).

The price list of services provided by other organizations will be linked to the company’s medical services through 1C Polyclinic according to various criteria (personal information of patients, codes of medical services, results of services provided, and other conditions). When creating registers of services provided for other organizations, the company's services will be automatically converted into services of counterparties.

Advantages of the program

The program can easily be used to record medical services, as well as to quickly plan the work of medical company offices and maintain medical records in electronic form.

Quick planning is carried out thanks to the 1C Polyclinic program, which allows you to pre-register patients for medical services in any medical office.

A patient's preliminary appointment can be made either at the reception desk (in the dispatch department) or with a doctor when making a follow-up appointment, consultation, manipulation, or examination.

To carry out operational planning, the staff of the medical medical center is determined by a work schedule, workload, and a list of services provided. And for those services that require prior registration, technological maps (specifications) are created in the 1C Polyclinic program, which define the parameters for their implementation.

In addition, the program allows you to use various information technologies to notify patients about making an appointment with one of the medical center’s specialists.

Distinctive features

A unique feature of the 1C Polyclinic program is the implementation of the option of printing and processing documents on disability in accordance with the current order of the Ministry of Health and Social Development. According to the published order, any entries on the certificate of incapacity for work must be placed in the appropriate fields and not go beyond the boundaries.

The disability form has certain requirements regarding its completion, which can only be implemented in the 1C: Medicine. Polyclinic program and using a number of recommended printing devices:

  • The two-dimensional code is applied to the document and represents a large amount of important information. Therefore, the printing device must have a resolution of 600dpi.
  • The margins are very small - the left and right margins are only 4 mm.

We are confident in our prices: If you find it cheaper, we'll refund the difference.

If you decide to buy 1C Polyclinic 8 from us today, you for free get:

  • first 3 months of support, consultations and updates
  • delivery in Moscow and regions
  • installation

Unlike “1C: Medicine. Hospital” and “1C: Outpatient Clinic”, the “1C: Medicine. Clinic” program implements the ability to simultaneously maintain several patient records.

In the database, you can open many health care institution cards issued in the name of one person: dental, outpatient, medical, etc. There are no restrictions regarding the type and number of medical records in the system. Access is organized only based on the access rights specified in the system. This means that each individual healthcare provider has written permission to access certain medical records of their patient.

After purchasing the 1C Polyclinic program, its further maintenance can be taken over by the company that sold the product. You also have the right to contact other organizations that provide similar services.

If you decide to buy 1C Medicine - Polyclinic from us, you will receive 3 months of program maintenance for free!

Is it possible to print sick leave certificates from the program on a form according to the state standard?

Yes, the program has such functionality.

We already have the 1C Enterprise program, which is located in the Accounting Department. Are there any discounts for purchasing the program in this case?

Yes, in this case you most likely will not need to purchase additional licenses for workstations. We can calculate licenses for you in more detail for free.

Is it possible to configure the uploading of sales data to the 1C Accounting database?

Yes, the program can download patient data.

The 1C Medicine Polyclinic package includes:

  • Installation files on the 1C branded disk
  • User manual 1C Polyclinic
  • Product registration card and mailing envelope
  • Envelope with PIN code or hardware security key
  • PIN code for registration on the 1C website

Video presentation of the program:

"1C: Medicine. Polyclinic" is designed to automate various structural units of medical institutions providing medical care in outpatient settings. The software product allows you to create a unified information space for maintaining records of the main processes and operations throughout the entire institution, regardless of its organizational and legal form.

The solution is based on the 1C:Enterprise 8 platform, has a software protection key and supports work on a local network or via the Internet, including through web browsers.

What results does the implementation of 1C:Medicine give? Clinic?

Eliminate paperwork! - the solution makes it possible to register the fact of provision of medical services with reference to a specific doctor and office, record a diagnosis according to ICD-10, register referrals for treatment, outpatient vouchers, prescriptions, certificates of incapacity for work. The program allows you to maintain several electronic patient records (outpatient, dental), which store all the information and treatment history. Directly from the program it is possible to issue invoices for payment and draw up contracts.

Improving the quality and speed of patient care! - the solution allows you to avoid possible problems with registering patient requests, taking into account outpatient cards and services provided in the context of funding sources. The process of providing medical services becomes simple and transparent, saving time for both patients and clinic staff.

All management accounting in a single database! - versatility and variety of standard roles in the configuration allows you to organize comfortable and efficient interaction of all participants in the process without additional unloading and taking into account the specifics of medical activities.

"1C: Medicine. Polyclinic" allows you to automate the main processes of the registry: registering patients, creating orders, planning the load of rooms, generating invoices for payment, issuing certificates of incapacity for work.

The program keeps records of the activities of medical personnel in providing medical services. A medical organization can work with a single list of medical services (simple and complex medical services). Price lists for services of third-party organizations (including compulsory medical insurance systems) are linked to the organization’s medical services according to various criteria (codes of medical services, personal data of patients, results of services and other conditions). When creating registers of services provided for third-party organizations, the transformation of the organization's services into the services of counterparties is carried out automatically.

"1C: Medicine. Polyclinic" can be used to record medical services and for operational planning of the activities of the offices of a medical organization, maintaining electronic medical records. Operational planning is carried out by pre-registration of patients for medical services in medical offices. Pre-registration of patients can be carried out both by the receptionist (registration and dispatch department) and by doctors when making appointments for repeat appointments, consultations, studies, and manipulations. To carry out operational planning, medical staff and offices are given work schedules, workload standards, and a list of services performed. For services that require prior registration, specifications (routines) are created that set the parameters for their implementation.

The solution allows you to use modern information technologies to notify patients about appointments with specialists, which allows you to confirm your appointment with a doctor, as well as notify patients about the need to make an appointment through convenient information channels: sms, email, telephone. To make it more convenient for patients to receive alerts, sending can be configured at certain times of the week/day.

Registration of the fact of performance of medical services that were prescribed by the registry (registration and dispatch department) is carried out in the “Execution Control” subsystem by medical or paramedical personnel. When registering the fact of performing a service, the doctor can prescribe repeat appointments, consultations, studies, manipulations, and also register the data necessary for collecting medical statistics.

The program allows you to maintain several medical records for one patient - an outpatient record, a dental record, a medical record of a patient with sexually transmitted diseases, etc. The number of medical records, as well as their types, is not limited. Access to medical records is carried out in accordance with access rights. This means that each healthcare worker is specified which type of cards they have access to.

The program has flexible quota mechanisms that allow you to set restrictions on the volume of medical care provided based on external regulatory documents and the medical organization’s own rules.

The program "1C: Medicine. Polyclinic" allows you to keep records of several medical organizations in one information base.

The program supports multi-user work on a local network or via the Internet, including through a web client. The configuration is completely open, does not contain protected code sections and does not use hardware protection.

The program includes the following subsystems:

  • Registry
  • Cash desk for settlements with individuals
  • Certificates of incapacity for work (sick leave)
  • Organization of a Call center with the ability to integrate with various telephone systems, including modern IP PBXs
  • Personal notifications for patients and doctors through modern means of communication: SMS, email
  • Marketing
  • Contract department
  • Monitoring the performance of medical services by staff
  • Head and analytical (statistical) service
  • Electronic medical records
  • Radiological information system
  • Interoperability with PACS and medical equipment using the DICOM 3 standard
  • Online appointment booking and data exchange with sites
  • Sharing with other software products
  • Support for international organization HL7 exchange formats
  • Additional functionality

Data protection

In accordance with the requirements of the legislation of the Russian Federation, 1C has certified the secure software package (hereinafter referred to as ZPK) 1C:Enterprise, version 8.2z. Certificate No. 2137 issued by FSTEC of Russia confirms that the protected software package (ZPK) 1C:Enterprise, version 8.2z is a general-purpose software with built-in means of protecting information from unauthorized access to information that does not contain information constituting a state secret, and complies requirements of governing documents:

  • Computer facilities. Protection against unauthorized access to information. Indicators of security against unauthorized access to information" (State Technical Commission of Russia, 1992) - according to security class 5;
  • Protection against unauthorized access to information. Part 1. Information security software. Classification according to the level of control of the absence of undeclared capabilities” (State Technical Commission of Russia, 1999) - according to the 4th level of control.

Clause 12 of Order No. 21 of the FSTEC of Russia provides for the use in information systems of personal data (ISPDn), certified according to security requirements, of information security means of at least 5 security class (to ensure 1-3 levels of security) and not lower than 6 security class (to ensure 4 security level). Thus, the certificate confirms that ZPK 1C:Enterprise, version 8.2z can be used to create ISPD of any security level, for example, those created based on the configurations "1C: Medicine. Polyclinic", "1C: Medicine. Hospital".

Application solution "1C:Medicine. Polyclinic" is intended to automate the main processes of medical organizations of various organizational and legal forms that provide medical care in outpatient settings.

Based on the results of the annual competition "Best Medical Information System 2011" software product "1C:Medicine. Polyclinic" awarded a diploma as the best medical information system in the section “Automation systems for mutual settlements for medical care.”

The processes of a medical organization cover many structural units, so it is important that the automated system creates a unified information space for the medical organization. Application solution "1C:Medicine. Polyclinic" allows you to create such an information space with division of access to data based on a role principle. Assigning roles to users allows you to create various automated employee positions. As an example, the following automated places can be cited:

  • Administrator at the reception of a medical center
  • Medical receptionist
  • Call center employee
  • Cashier
  • Medical worker (doctor, nurse, etc.)
  • Marketer
  • Contracts department employee
  • Head of call center and registration
  • Head of a medical organization.

"1C:Medicine. Polyclinic" allows you to automate the main processes of the registry: registering patients, creating orders, planning the loading of rooms, generating invoices for payment, issuing certificates of incapacity for work.

The program keeps records of the activities of medical personnel in providing medical services. A medical organization can work with a single list of medical services (simple and complex medical services). Price lists for services of third-party organizations (including compulsory medical insurance systems) are linked to the organization’s medical services according to various criteria (codes of medical services, personal data of patients, results of services and other conditions). When creating registers of services provided for third-party organizations, the transformation of the organization's services into the services of counterparties is carried out automatically.

"1C:Medicine. Polyclinic" can be used to record medical services and for operational planning of the activities of medical organization offices, maintaining electronic medical records. Operational planning is carried out by pre-registration of patients for medical services in medical offices. Pre-registration of patients can be carried out both by the receptionist (registration and dispatch department) and by doctors when making appointments for repeat appointments, consultations, studies, and manipulations. To carry out operational planning, medical staff and offices are given work schedules, workload standards, and a list of services performed. For services that require prior registration, specifications (routines) are created that set the parameters for their implementation.

The solution allows you to use modern information technologies to notify patients about appointments with specialists, which allows you to confirm your appointment with a doctor, as well as notify patients about the need to make an appointment through convenient information channels: sms, email, telephone. To make it more convenient for patients to receive alerts, sending can be configured at certain times of the week/day.

Registration of the fact of performance of medical services that were prescribed by the registry (registration and dispatch department) is carried out in the “Execution Control” subsystem by medical or paramedical personnel. When registering the fact of performing a service, the doctor can prescribe repeat appointments, consultations, studies, manipulations, and also register the data necessary for collecting medical statistics.

The program allows you to maintain several medical records for one patient - an outpatient record, a dental record, a medical record of a patient with sexually transmitted diseases, etc. The number of medical records, as well as their types, is not limited. Access to medical records is carried out in accordance with access rights. This means that each healthcare worker is specified which type of cards they have access to.

The program has flexible quota mechanisms that allow you to set restrictions on the volume of medical care provided based on external regulatory documents and the medical organization’s own rules.

In a programme "1C:Medicine. Polyclinic" It is possible to keep records of several medical organizations in one information database.

The program supports multi-user work on a local network or via the Internet, including through a web client. The configuration is completely open, does not contain protected code sections and does not use hardware protection.

Subsystems and functionality

  • Registry
  • Cash desk for settlements with individuals
  • Certificates of incapacity for work (sick leave)
  • Organization of a Call center with the ability to integrate with various telephone systems, including modern IP PBXs
  • Personal notifications for patients and doctors through modern means of communication: SMS, email
  • Marketing
  • Contract department
  • Monitoring the performance of medical services by staff
  • Head and analytical (statistical) service
  • Electronic medical records
  • Radiological information system
  • Interoperability with PACS and medical equipment using the DICOM 3 standard
  • Online appointment booking and data exchange with sites
  • Sharing with other software products
  • Support for international organization HL7 exchange formats
  • Additional functionality

Terms used

  • Order- a list of services that the patient wishes to receive. An order is created at a specific point in time and reflects the patient's needs for medical services at that moment. The order can be placed at the reception desk or at the call center. If the caller is not identified and the order is not linked to a medical record, then the order is anonymous. In all other cases, it is associated with one card.
  • Individual agreement- an agreement with an individual or legal entity on the basis of which services can be provided. It is created only on the basis of a standard agreement. As a rule, to create an individual agreement from a standard one, it is enough to fill in the fields “Name”, “Date”, “Counterparty”. The remaining parameters are filled in from the standard agreement, but changes are allowed.
  • Map- patient’s medical record (outpatient, inpatient). The card has a type, number and is always personal, that is, it contains personal data.
  • Patient- an individual who is the subject of personal data in a certain card.
  • Client- an individual who is the subject of personal data in the system. The client may not be a patient, that is, not have medical records.
  • Medicinal purpose- a list of medications prescribed by the doctor to patients during the appointment/consultation/round.
  • Purpose- a list of medical services prescribed by a doctor to a patient for medical reasons during an appointment/consultation/round.
  • Subject of the call- an infobase object that was generated during the call, either changed or referenced. For example, in cases where the purpose of the call is to make an appointment, re-record or cancel an appointment, the subject of the call is a previously generated order, which is changed or canceled when processing the current call. If the purpose of the call is “Call an employee,” then the subject of the call will be the employee who was called.
  • Types of cards is a classification that helps limit system users’ access to medical data. Examples of card types are an outpatient card, a dental card, a medical card for a patient with sexually transmitted diseases.
  • Model agreement- an agreement that is not used for direct sales (with the exception of the standard “Public Offer” agreement - sale of one-time services). Based on the standard agreement, individual agreements are created.
  • Purpose of the call- the reason for which the interaction occurs (registration of a telephone call). The reason is filled in from the “Types of Interactions” directory. There are several preset values: “Make an appointment”, “Cancel an appointment”, etc. The directory can be supplemented with other meanings, for example: “Clarification of driving directions”, “Clarification of the time of making an appointment”, etc.

Data protection

In accordance with the requirements of the legislation of the Russian Federation, 1C has certified the secure software package (hereinafter referred to as ZPK) "1C:Enterprise, version 8.2z". Certificate No. 2137 issued by the FSTEC of Russia confirms that the protected software package (ZPK) "1C:Enterprise, version 8.2z" is a general-purpose software with built-in means of protecting information from unauthorized access to information that does not contain information constituting a state secret, and meets the requirements of the governing documents:

  • Computer facilities. Protection against unauthorized access to information. Indicators of security against unauthorized access to information" (State Technical Commission of Russia, 1992) - according to security class 5;
  • Protection against unauthorized access to information. Part 1. Information security software. Classification according to the level of control of the absence of undeclared capabilities" (State Technical Commission of Russia, 1999) - according to the 4th level of control.

Clause 12 of Order No. 21 of the FSTEC of Russia provides for the use in information systems of personal data (ISPDn), certified according to security requirements, of information security means of at least 5 security class (to ensure 1-3 levels of security) and not lower than 6 security class (to ensure 4 security level). Thus, the certificate confirms that the ZPK "1C:Enterprise, version 8.2z" can be used when creating ISPD of any security level, for example, those created based on the configurations "1C: Medicine. Polyclinic", "1C: Medicine. Hospital".

Modern operating conditions of medical institutions and maintaining a high level of service require full knowledge of information about the patient, administrative and financial resources of the clinic and the ability to quickly operate with this data. This becomes possible thanks to the automation of the medical center. Many healthcare institutions have already switched to electronic document management, having appreciated its advantages.


The BIT.Medical Center Management program offers the ability to automate the work of a commercial clinic, medical institution, medical center, or clinic. Multidisciplinary centers with a developed network of branches, as well as highly specialized clinics: ophthalmology, dentistry, narcology, etc. can work with it.

Why is medical center automation needed:

  • a large amount of information about clients, medical histories;
  • promptly make an appointment with a specialist according to the work schedule, without any hassles;
  • reducing the time of patient appointments while increasing the efficiency of the appointment;
  • reliable storage of information about services provided, procedures and examination results;
  • calculations and document flow with patients;
  • customer loyalty;
  • common database for all branches;
  • warehouse condition monitoring;
  • accounting for the work of employees and equipment;
  • monitoring and analysis of financial indicators and cash flow;
  • payroll for employees;
  • reporting and statistics on the work of the clinic as a whole.

Automation of a clinic in Moscow and the region. is possible thanks to the implementation of a medical information system from “First BIT”, which is a huge electronic archive of institutional data that is easy and quick to navigate.

What distinguishes our software for automation of medical institutions from its analogues?

coverage of all business processes Coverage of all business processes of a medical institution thanks to the wide functionality of the system.

ease of settings Any employee can handle the program: it is clear, well-visualized, and has simple settings.

own protocols For the convenience of doctors, we have included the ability to create their own protocols and make necessary changes to the template.

data exchange system Using the program, you can set up a system for data exchange, including receiving information from medical equipment, from a laboratory, from a company website (for example, making an appointment, feedback).

distribution metering systems For multidisciplinary clinics, it is possible to create distribution accounting systems (storing information across branches with consolidation in a central hub and full data exchange).

various modules Possibility of connecting various program modules on favorable terms.