Business English, ó÷åáíèê F.W. King, Units 3-6, äëÿ ñïåöèàëüíîñòè Ìèðîâàÿ ýêîíîìèêà
 An enquiry from an import/export agent on behalf of a Client
A. B. White & CO. Ltd. 567 Queen Street
Import and Export London, EC4 8YH
Directors: A.B. White, 7.0. Pearson Telephone: 4946130
JR/ph 31 January 197S
The Exaelso Company Ltd. High Uyoombe, Bucks. B34 1WE
We have just received an enquiry from a multi-national organisation owning
several luxury hotels in East Africa. They care opening à ïåû hotel next
springs and have asked us to submit quotations for furniture and fittings
in aooopdanoe with the attached list.
The articles in question must be hard-nearing'and up-to-date in design, and
delivery by February of next year is essential. Vill you please let us
lovm, therefore, whether you will be able to complete, an order for the.
quantities required-within the time at your disposal.
He will also be glad to have an estimate for the number of containers
required and the approximate cost of packing.
Please let us have your quotation as soon as possible.
A.B. WHITE ASD CO. LTD.
 Enquiry from an export merchant who has not been able to obtain
satisfactory deliveries from his regular suppliers
A.ZIMMERLIA.G. Import-Export Mschants ZURICH
Messrs. W.H. Strong ana Co.
73 Crimea Road
London SE25 3NF
Zhgland 23 april
We have been given your nane by our aRanclntgis' J.J. Hieller of Basle, «ho
iJifoan us that they have been doing business with you for sane fifteen
years. Me asked than if they knew of a manufacturer «ho might be able to
supply at very short notice the articles specified on the enclosed list,
and they advised us to contact you.
He can explain 1ë confidence that our nonnal supplier has rather let us
down1 on delivery dates this year, and we are in clanger of getting Into
arrean^with seine of our overseas contracts.
If. you can supply the goods we require, please accept: this as our older.
Payment will be made in accordance with your usual tezms of business.
We hope you will be able to help us In this instance, and can add that if
your products and tanoe are as oompetiti've ae we have been led to believe,
we will be interested in a long-term contract with you.
We would appreciate a reply by telex.
 Enquiry from an import agent in India to a British export manufacturer
DYMONT & CO
General Import Merchants
Weatherproof Ltd. Newtown Liverpool L30 7KE
We have now been importing your "Litewate" raincoats for a number of years,
and our trade connections throughout India have bean more than satisfied
with the garments.
However, two îò three Indian manufacturers have recently launched ultra-
lightweight models, and these are catching en' very fast. In view of the
increased competition this involves, we wander whether you have considered
marketing a coat of rather lighter material than the "Literate", but
equally waterproof. A garment of this type would have a large sale in
this country if you could offer it at a competitive price, that. is to say
not more than £3.50 for a man's model, and slightly less for a woman's. You
will be interested to learn that raincoats being produced here suffer from
one major drawback, namely excessive condensation on the inside surface.
We would be grateful for your preliminary comnents as soon as possible.
 Letter to an agent
Photographic Dealer DURBAN
J. White « Co. Ltd.
254 Smuts Avenue
Cape Town 5 May
I see fxcm the Camera Review that you are the South African agents for
Messrs. Derby and Sens of London.
Would you please send me price lists and catalogues for all DERVIEW
products you stock, as well as details of discounts and terms of payment.
Are you prepared to grant special terms for annual orders totalling Â
35,000 in value?
I would appreciate a visit from your representative when he is next in the
Durban area: perhaps he could bring sane samples of DERVIEW colour
transparencies, which are attracting a good deal of Interest here.
I look forward to your reply. Yours faithfully
 From an Australian engineering concern to a British supplier
THE JAMESON CONSTRUCTION
Harbour Road MElBOURNe, AUSTRALIA
HS/ja 25 Jun» 1978
The Aluminium Alloy Co. Ltd. 79 Prince Albert St. Birmingham B21 8DJ Great
We have seen your advertisement in The Metal Worker, and would be grateful
if you would kindly send. us details of your aluminium fittings.
Please quote us for the supply of the items listed on the enclosed enquiry
fon», giving your prices, c.i.f. Melbourne. Will you please also indicate
delivery tines, your terms of payment, and details of discounts for regular
purchases and large orders.
Our annual requirements for metal fittings are considerable, and we may be
able to place substantial orders with you if your prices are competitive
and your deliveries prompt.
We look forward to receiving your quotation.
THE JAMESO» CONSTRUCTION CO. PT».
 From a French importer of fashion goods to a British exporter
FOURNIER ET CIE
Imfwrlfrs of Fasliimi Goods Avenue Ravigny 14
PARfS Paris XV
JdP/AG 12 October 1978
The Western Shoe Co. Ltd. Yeovil. Somerset S19 3AF
Dear Sirs We have heard from the British Embassy in Paris that you are
producing for export hand-made shoes and gloves in natural materials.
There is a steady demand in France for high-quality goods of this type.
Sales are not high, but a good price can be obtained for fashionable,
Will you please send us your catalogue and full details of your export
prices and terms of payment, together with samples of leathers used in your
articles and» if possible, specimens of some of the articles themselves.
We are looking forward to hearing from you.Yours faithfully FOURNIER ET CIE
 Reply to letter no. 2, page 23 Aluminium Alloy Co. Ltd. Birmingham
79 Prince Albert St. Birmingham B21 8DJ Great Britain
The Jameson Construction Co. Pty.
2 July 1978 Harbour, Road
Melbourne â Australia We thank you for
your letter of 25 June, and are glad to inform you that all the items
listed in your enquiry are in stock» We are enclosing a pro— forma invoice
for the aluminium fittings you are interested in: if you wish to place a
firm order, will you please arrange for settlement of the invoice by draft
through your bank, and advise us at the same time. We can
guarantee delivery in Melbourne within 3 weeks of receiving your
instructions. If you require the items urgently, we will arrange for them
to be sent by air, but this will, of course, entail higher freight charges.
We are enclosing details of our terms of payment, and would be
happy to discuss discounts with you if you would kindly let us know how
large yow orders are likely to be. We are also
enclosing a copy of the report, which appeared in the Haroh issue of The
Metal Worker, on our ALUUOZ fittings. We are looking forward
to hearing from you, and assure you that your orders will receive our
 Reply to letter no. 3, page 24
J. WHITE & CO. LTD.
Photographic Supplies CAPE TOWN
7 May 1978
Dear mr Scott
Many thanks far your letter of 5 May. We are interested to hear that you
saw our advertisement tn the Camera Review, and appreciate your interest In
the DEEWIEK products we stock.
Wfe are enclosing our Terms of Business, where you will find details of our
quarterly discounts, and our price list for the complete range of EERVtEW
products. éå you will see, we can grant special leans for orders of the
value you mention.
I will be in Durban lyself on 17 May, and will be happy to call on you at
any time in the afternoon. Perhaps you would like to let he kno» whether
this is convenient. I will, of course, bring the complete range of LtWIEW
colour transparencies, which are described 1ë the catalogue we have sent
I am locking forward to meeting you. Yours faithfully
 Suggested reply to letter no. 6, page 27 which was an enquiry made
through a buying agent
The Excelso Company Ltd.
Specialists in Modern Design Directors: J. Corner, B. Edge
High Wycombe, Bucks.
Our RefiH/flSO Your Ref-.JR/ph 3 February 1978
Attention Miss Jennifer Ring, Overseas Dept.
A.B. White & Co. Ltd.
567 Queen Street
London EC4 8YH
We thank you for your enquiry of 31 January, and can confirm our telephone
conversation of yesterday, in which we informed you that we can deliver
part of the goods required from Stock, in accordance with the enclosed
detailed offer. Por the balance we would require approximately three
weeks from the date of receiving your confirmation that this arrangement is
Prices as quoted are f.o.b. London.
Packing in wooden cases.
Delivery as specified above.
Payment against documents, by banker's draft.
We hope your client will find our terms and delivery dates satisfactory,
and we can assure you that yon may count on our full co-operation and
attention in this matter.
 Dear Sirs
We are very glad to have your letter of 1 December and to hear that you
have been receiving enquiries about our Weatherproof coats. The Utewate
range you mention has been a great success wherever it has been introduced,
and we are already exporting it to several tropical countries, in both Asia
and Africa. Unlike many waterproof coats, the Utewate does not cause
excessive condensation on the inside surface, and so would be suitable for
your climate. We can quote you the following prices: f p
250 Litewate coats, women's, medium
375 00 250 „ „ „ small
375 00 250 „ „ men's, medium
493 75 250 „ „ „ small
F.O.B. Liverpool 1,675 00 Freight
50 20 Insurance
We will be able to ship the raincoats within 2-3 weeks of receiving your
We are grateful to you for your suggestion concerning an ultra-lightweight
coat for the Indian market, and are pleased to inform you that we have been
looking into the question of a suitable material for some time now. Our
Research Department assure us that they will have a model ready in the very
near future, and we will come back to the matter as soon as we have some
definite news for you.
We are enclosing full details of our terms of business, and have sent you
by separate post a set of descriptive brochures of our products, and a
supply of sales literature.
We look forward to hearing from you again.
 From a manufacturer to a large retailer
MODERN PLASTICS LTD.
Manufacturers of Plasticware Melox House
RBG/hk 12 January 1978
Messrs. L. Thoms & Son
150 Beachview Avenue
Bournemouth H77 60P
We are very pleased to have your enquiry, and are enclosing the price-list
you requested, together with our terms of sale.
As you have evidently realized, plastic kitchenware Is here to stay -it has
already ousted heavy and expendable metal, glass and china from the modern
kitchen. Dealere who have displayed our brightly coloured range have
reported good sales even in the present season, when hardware sales are
usually at their lowest.
After studying our prices and our liberal teme to the trade, you will
understand why we are working to capacity to meet the demand. We would
advise you, therefore, to let us have your order by the end of the month,
as this will enable you to have stocks of our attractive lines by Easter.
We look forward to the opportunity of being of service to you.
P.P. MODERN PLASTICS LTD.
 Dear Sirs
In your letter of 1 May you ask us to send you samples ot ow rubberised
floor coverings tor use on rough surfaces. We appreciate your interest, and
have today despatched a range of qualities which we have selected specially
to meet your needs.
All of these materials are robust and hard-wearing, and we particularly
recommend no. 7—COMPO—which is a synthetic substance developed by our
research department to withstand the wear and tear of rough and uneven
Please give the samples any test you wish: we are confident that they will
stand up to the roughest handling.
Our price-list is enclosed with this letter, together with our trade terms,
as we think you will need these when you have completed your tests. It will
be a pleasure to quote you terms lor contact supplies, and our technical
representatives are at your service at all times.
A request for a special discount may call for some thought, and a counter-
proposal may be made in reply, as in letter no. 7.
 Dear Sirs.
Many thanks for your letter of 15 July, in which you ask us for an extra
discount of 24% over and above the usual trade discounts in connection with
your order for 30,000 envelopes no. 2M.
While we appreciate your order, we feel we must point out that our prices
have already been cut to.the minimum possible, and that envelopes are
unobtainable elsewhere at these rates.
However, we woutel be willing to allow you a special 2-4% discount if you
could see your way to increasing your order to 50,000.
We await your reply. Yours faithfully
 Offer of Brazilian coffee Dear Sirs
You will be interested to hear that we have been able to obtain a further
supply of Brazilian coffee of the same quality as that we supplied you with
last year. The total consignment is only 10,000 kg., and we are pleased to
offer it to you at 60p per kg. With the increases in freight charges which
become effective next month, the next consignment will be rather dearer, so
we recommend you to take advantage of this offer, which is firm for five
days only, and to telex your order without delay.
 French wine exporter's offer to British importer Dear Sirs
Messrs. Hankinson and Co. of Towgate St., with whom we have been doing
business for a number of years, have informed us that you will probably be
replenishing your stocks of French white wines in the near future.
You will already know that we had an exceptionally good season in 1973, and
that the fine quality of our white vintages of that year is renowned both
in your country and in ours.
We are now shipping these wines, and would be very glad to welcome you as
customers. Our full export price-list is enclosed, but we would like to
draw your attention particularly to our
White Bordeaux @ £60.00 per gross bottles, and
Sauteme @ £70.00 „ ,, ,,
These wines have always sold very wett in Britain, and the prices quoted
above for bulk purchase will enable you to sell at highly competitive
prices, while obtaining a good margin of profit.
We will be pleased to supply you with a first order against settlement
within 30 days of date of invoice, and with 21% discount. Immediate
shipment from Bordeaux Is guaranteed.
We advise you to place your order promptly, since we expect considerable
response from other foreign customers to this special offer.
 Fruit broker's offer to wholesaler Dear Sirs
Confirming our telephone conversation of this morning, we are pleased to be
able to offer you the following South African fruit, which arrived
yesterday with the S.S. Durham Castle:
300 boxes 'Early Rivers' plums £0.55 per box
100 boxes 'Golden Glory' peaches £1.10 per box
200 boxes 'Prime Yellow' apricots £0.50 per box.
These brands are well known to you, and the consignment in question is well
up to the high quality of previous years. The fruit is excellently packed
and would reach you in perfect condition.
We would be glad to send the goods by rail on receipt of your order, which
should be sent by telephone or telex. The price includes carriage, and is
firm for 24 hours only. Yours faithfully
 Battery manufacturer’s offer to overseas dealer
146 O'Leary St.
Ireland 27 December
Improved methods of production enable us to offer you our range of Drilite
batteries at a reduced price for large quantities.
Details of the new prices for your market are enclosed, and you will see
that the average price reduction is 5%. As our prices are quoted c.i.f.
Dublin, you will agree that they are considerably lower than those of
manufacturers of similar batteries, both here in Japan and elsewhere.
The quality of our products remains the same - only the finest chemicals
are used. The new prices are for minimum orders of £1,000 and are
effective as from 1 January. Immediate despatch is guaranteed, and we
hold ample s tocks.
We appreciate your past custom, and look forward to supplying you in the
new year at the new prices.
 Circular from a large store informing customers of sale of stocks
at reduced prices Dear Sir or Madam
On 1 June this year we are moving to larger and more modem premises at nos.
50-55 Oxford Street. Our business has grown so considerably in recent years
that we can no longer provide our customers with the service we are used to
giving them in our present building.
In view of this move we are selling off our entire stock at greatly reduced
prices to save us the trouble and expense of packing and removal.
Come and visit us any day next week. The sale will last for 7 days
only—less it stocks are cleared sooner. This is an exceptional opportunity
for you to obtain real bargains: reductions range from 15% to 30%, while
certain surplus lines will be going at up to 50% off list prices.
Don't miss this chance! Our doors open at 9 a.m. on Monday 20 May.
 Offer of special trade discount Dear Sirs
In last summer's exceptionally fine weather we were so overloaded with late
orders from most of our regular customers that we were unable to keep pace
with the demand.
While we understand our customers' tear of overstocking, we are sure they
will appreciate our position when we are suddenly flooded with urgent last-
To encourage all customers to lay in a good opening stock this year, we are
prepared to offer a special trade discount of 4% on all orders over £500
net value received before the end of the month.
Help us by helping yourselves!
 Wholesaler's special offer of woollen blankets Dear Sirs
A few weeks ago we were fortunate enough to have the offer of the entire
stock of the Hartley Blanket Company, which has now ceased to manufacture
woollen products. We took advantage of this exceptional opportunity, and
are now in a position to offer these famous all-wool blankets well below
the market price.
This is a 'once-in-a-lifetime' opportunity, and we expect to dear our stock
in a few days.
We must ask you, therefore, to give the enclosed special price list your
immediate attention and to let us have your order at once.
Orders will be executed in strict rotation and can only be accepted as long
as stocks last. Yours faithfully
 Specimen of a follow-up letter to a distributor to whom a catalogue
was sent in response to his enquiry.
Dear Mr Morton
You wish to modernise your store-rooms with the most up-to-date shelving
system yet devised: that is clear because you asked for our catalogue,
which was sent to you earlier this month.
The next step lies, of course, with you. You could have a demonstration of
the fitting of the lockshelf system in your own store-room, or see the
combined units here in our showrooms.
You could test for yourself the wonderful adaptability of our system to all
storage problems, by sending us a trial order for one 5 metre section,
which comprises three units. Or if you have any special problems, you are
welcome to our advice without any obligation.
You may be sure that whichever of our services you decide to use, you will
receive our immediate attention. Yours sincerely