Modern technologies are rapidly advancing and telecommunications companies (including Beeline) are one of the first to use all technical innovations in their work. Of course, in such a situation, it is not easy for an ordinary user to understand the abundance of technical information on setting up and new company services. It’s good when there is someone to turn to, but if there is no one nearby who could help, then sometimes the only thing you can do is write or call the Beeline technical support service.

Beeline technical support phone numbers

The fastest and easiest way to get answers to all your questions is to call Beeline technical support from your mobile. Competent specialists will quickly help you connect / disconnect services, change the tariff and set up equipment. But Beeline is a big company and offers various kinds of services, so there are different phone numbers for the support service to communicate with different specialists.

We have already told, and in most cases this will help you, however, you can use other phone numbers. It is worth noting right away that calls to all the numbers listed below in Russia are free, but you can only call 0611 from a Beeline phone and being in the coverage area of ​​its network.

• Customer Support Phone mobile communications: 0611 , 8-800-700-0611 and +7-495-797-27-27
• Beeline support center for USB modem users: 8-800-700-0080
• Technical support for Wi-Fi subscribers Beeline: 8-800-700-2111
• For questions related to home Internet, home telephone and Beeline home television, call: 8-800-700-8000

How else can I contact Beeline support?

If you do not have the time and desire to wait for the operator's response and wander through the voice menu, you can use one of alternative ways support service.

1) Leave a request for a callback from a consultant of the technical support center, an answer to a question on e-mail, or chat with a specialist through the Beeline website. On any page of the site at the very top, on the right, there is a link "Ask a question" - click on it and select the desired item.

• In chapter " Feedback"You can write your question outlining all the nuances in detail, and choose how it would be more convenient for you to receive an answer - you can enter your phone number and choose the time for a Beeline support specialist to call you when it would be convenient for you. Or, you can enter your email address and a reply will be sent to you.
• In the "chat with a specialist" section, you can write to the support service in real time, where the specialist will immediately answer, you can ask all your questions, and he will respond promptly. After the conversation, you can evaluate his work and save the correspondence to your computer.

2) Write your question by e-mail to the Beeline technical support address [email protected]. There are also separate addresses of support services for various services:

• For mobile inquiries, mobile internet or USB modem: [email protected].
• For questions about Wi-Fi Internet from Beeline: [email protected].
• For questions about home phone, internet or digital TV: [email protected].

3) Write your question to the SMS support center. To do this, write and send your question via SMS to 0611 - you will be answered within a few minutes.

In addition, you can always contact one of the numerous offices of the company - customer service and support consultants regularly undergo training and advanced training, and they will be happy to help you set up your phone, change the tariff plan, connect and disconnect services, in general, they will do everything to make you stay Satisfied with Beeline.

The mobile operator Beeline has several lines of tariff plans that are designed for different devices. Separate tariffs for phone, tablet, modem and all in one. If you have purchased a router and do not know which tariff plan to choose, then this article will help you decide. Next, you will find out the price of tariffs for unlimited Internet 4g for wifi router and Beeline and their characteristics. Also read on our portal step by step instructions About, .

Are the plans different?

If we consider tariff plans for phones, tablets and modems, then they all have nothing in common. However, this operator does not have a separate category of services specifically for Wi-Fi devices, so all tariffs for a 4G Wi-Fi router Beeline are similar to those created for a modem.

Variety of tariffs

You can not only activate one of the presented services when purchasing a device, but also switch to it from the old tariff plan. Below is a list of available options, in addition to "Simple Internet", which you can connect:

• Internet Forever + Highway 8Gb - you get an additional 200Mb of traffic every month. The cost of the package is 600 rubles per month. There are no speed limits;
• Highway 12GB for 700 rubles per month on the same terms;
• Highway 20GB for 1200 rubles.

All services work on a prepaid basis (you must pay the full amount subscription fee one month before network access is activated). Also, as part of each service package, you have the opportunity to use mail.ru mail, Yandex mail and Gmail outside the traffic limit. It is worth noting that the additional 200MB are valid only when using the Internet from the tablet. In the next section you will find detailed information about

Many people still associate wired Internet with more high quality and speed. However, modern technologies allow you to use traffic without significant loss of its quality, using wireless transmission. Of course, much depends on the provider that provides access, and the quality of the service provided. Major players in the market not only offer quality services, but often this promises significant savings for the user's budget.

Today we will talk about wireless Internet Beeline: how to choose a tariff and connect, set up and use home services from an operator, and is it possible to distribute Wi-Fi Internet from your mobile.

Cellular traffic without wires

The operator offers its users some of the most attractive conditions for using cellular Internet. So, in new package offers, you can use twice the volume of the data package included in the price. For one user, such an offer allows you to save on services (there is no need to buy additional volume), and for some, the question arises where to use such volumes, because it would be a pity if they burn out.

In this situation, you can use the distribution of the Internet via WiFi from the Beeline phone, connecting other devices that are at home to it for free. You can do this in the menu of your smartphone by activating the mobile hotspot. additional fee for connecting via WiFi to the phone of other devices is available only on Beeline tariffs, in which unlimited Internet is available.

In other cases, you can connect a computer, another smartphone, or tablet via WiFi to your Beeline phone for free. Thus, you can use a paid traffic package and not worry that it will burn out at the end of the month.

Another advantage of this method of using cellular traffic is the ability to use access anywhere on several devices - in the country, or while relaxing in nature.

Home internet without wires

Beeline was one of the first to offer its subscribers the opportunity to use home services on favorable terms. The operator does not just give a discount to its subscribers, but offers to use the Internet and television at home for free, simply by paying for your cell phone.

The ability to connect to home services of WiFi Internet and Beeline television is not yet available in all regions of the operator's presence, but is constantly expanding. The cost of services depends on the region, but for those who use Beeline, you should not worry about the cost.

Users home internet Beeline provides a router for rent, to which you can connect all devices at home via Wi-Fi, because the entire apartment becomes the coverage area for high-speed access. The cost of renting a Wi-Fi router Beeline depends on the selected tariff for home Internet, and if you connect to both services (Internet and TV), then the Wi-Fi router can be used for free.

To connect devices via Wi-Fi, there will be access to two Beeline home Internet networks “WiFi 2G” and “WiFi 5G”, the settings of which can be configured through Personal Area. The difference between networks lies in the frequency at which they operate - 2 and 5 GHz. Not all devices support connections to the second one, but it provides faster access to data transfer.

Checking device support is easy - when searching for networks, a gadget that supports a frequency of five gigahertz will see it in the list of available ones. For more stable access, it is recommended to connect the device to both networks.

To connect, the passwords indicated on the back of the router are used, and they can be changed at any time. To do this, you need to enter the personal account of the Wi-Fi router Beeline using any Internet browser by typing “192.168.1.1” in the address bar.

Let's do the setup WiFi router to work in the provider's network on an example Netgear WNR-612v2. The settings are identical for most router models, so you can set up your device based on this article. Below you will find a video on setting up this router model. And in the second part of the article, a quick guide to setting up D-Link DIR300.

First you need to connect the Beeline Internet cable to the WAN (INTERNET) port, and the patch cord connecting netgear router with a computer network card in any of the LAN ports. Power supply to the outlet :) Next, launch the browser (Internet explorer, google chrome, opera, mozilla) and enter the address of our Netgear Wi-Fi router in the address bar. Next, you will need to enter a username and password to enter its settings.

See the router address on the back of the device: routerlogin.net

• Username: admin
• Password: password

Beeline basic settings for any router models:

• Connection type: PPTP, better L2TP if available.
• VPN address (access point, server address):
• tp.internet.beeline.ru— to connect via L2TP protocol.
• vpn.internet.beeline.ru— to connect via PPTP protocol.

09/19/12 - I decided to edit the article in order to write what will be in this video, for which it is worth watching it:

1. Basic settings for connecting the Wi-Fi router to the Internet: - choosing an access point for Beeline connection, - filling in the basic parameters for connecting, 2. Setting up a home Wi-Fi network in the Netgear WNR612 router: - coming up with a name and key for the wireless network, - Wi-Fi connection mode selection 3. Protecting Netgear router from hacking, changing the login password. 4. Setting up IP-TV in Neatgear Wi-Fi router without using a router

Part two. Setting up a D-Link DIR 300 router for Beeline.

The router is connected in exactly the same way as when setting up Netgear, the switching process is described in the first part of this article.

Now you need to go into the firmware of the router. To do this, you need to enter the following data:

• router address - 192.168.1.1
• login to access the interface - admin
• password - admin

If you got to the Beeline quick setup page, then you need to perform just a few sequential steps to configure the router.

1. "Home Internet"- in this section, you need to configure the connection to the network, all the data necessary for the connection is already in the firmware of the router, it remains only to enter the username and password for accessing the Internet in the appropriate columns.
2. Wifi- here you need to configure the wireless network of the router. In the Network name line, enter a name, for example wifi_free, and in the Password field you need to enter a password (think up a password of 8 characters, for example, a phone number without an eight).

3. "A television"- if you are a subscriber of the service " Digital television”, you need to select the port of the router to which you connected the set-top box. If you watch TV channels on a computer, select "Yes" in the "TV on PC" menu.
4. "Access to the router"- here you need to change the password to access the router.
Next, click the "Save" button to apply the router settings.

After clicking the Save button, the router reboots, the process takes 1-2 minutes.

It's time to accept the fact that modern man can no longer do without access to the World Wide Web. The striped operator "Beeline", walking wide, goes to meet people, free of charge providing high-speed Internet connection through the created Wi-Fi networks in public points of the cities of our state.

The procedure for connecting to them is obscenely simple, but sometimes difficulties arise. The following is a step-by-step algorithm for connecting and solving frequently occurring difficulties.

Connection procedure

The process includes obtaining authorization parameters through a special number. The user gets the opportunity to access the global network via public Wi-Fi by entering accepted from the Beeline operator (name and access code).

The convenience of such a connection is obvious and it has long been appreciated by many owners of mobile gadgets that are equipped with a built-in Wi-Fi module.

A stable signal ensures the stability of receiving data transmission at high speeds.

Such a connection to global network free of charge, so it is not surprising that many citizens are happy to use the opportunity.

The main condition is that the user is in the coverage area created by the striped wireless network operator. Fortunately, the company has installed and continues to install its routers in many cities of the Russian Federation.

Such zones are available not only in public stationary areas, as in cafes and shopping malls, but also even in the ring transport of the municipality.

Required steps to ensure access

To set up a connection, you first need to make sure that you are in a Wi-Fi coverage area.

For this purpose, you need to activate the wi-fi adapter in the device and find the Beeline wireless network. Then it remains only to connect access to the global through it.

The entire setup procedure boils down to the following few steps:

After activating the Wi-Fi module and detecting a network from a striped operator, you need to send an SMS to a short number:

Number: 8402;

Short message text: beeline

1. Wait for a response with authorization parameters;
2. Enter the received name and access code;
3. Ready.

After completing the above steps, you will be connected to the Internet. At the same time, the tariff used, for example, in a smartphone, does not matter at all. Access to the network will be completely free.

Solving connection difficulties

Trite, but most often the user enters authorization parameters with incorrect character case. Care must be taken in this simple procedure, as even one discrepancy will result in a denial of access.

Symbols and numbers must be entered as they are written in the received SMS.

It happens that people confuse letters with numbers, and this is unacceptable. For example, instead of the value "zero", you cannot indicate the letter "O", etc.

Rarely, but there are situations when a person fails to make a connection over the provided network himself. Beeline provides several of the following options for solving problems:

1. Most of these difficulties can be solved with a simple call to "8-800-700-2-111". Beeline employees quickly eliminate the difficulties that have arisen;
2. If it is not possible to call the above number, then you will need to visit the official resource of the operator on the World Wide Web and fill out a special form indicating the problem that has arisen;
3. Come to the operator's office in person. They are distributed throughout the country, and the closest one can be found at the points indicated on the company's Internet resource, for example, "moskva.beeline.ru/customers/beeline-on-map/".

Note: When a person chooses the third option, you should have a passport with you. This required condition for customers in Beeline offices.

The issued authorization parameters are only valid for 90 days, no more. When the period ends, you will need to repeat the steps described in the paragraph above this instruction: Necessary steps to provide access." After resending the SMS, the name and access code will be received again.

What to do if the settings are lost?

The human factor cannot be canceled, people tend to forget passwords and logins. Beeline took this circumstance into account and provided a simple way to restore authorization parameters.

If three months have not passed yet, and the issued code and login have already been forgotten, then send an SMS with the word “pass” to “8402”. After that, within a short period of time, an SMS with parameters will be received.