1. Moscomarchitecture:

Preparation, approval and modification of urban plans land plot(Decree of the Moscow Government dated May 25, 2011 No. 229-PP);

Preparation and issuance of a certificate of approval of the architectural and urban planning solution for a capital construction project (Decree of the Moscow Government of April 30, 2013 No. 284-PP);

Registration of a passport for color solutions for the facades of buildings, structures, structures in the city of Moscow (Moscow Government Decree 03/28/2012 No. 114-PP);

Coordination of the design project for placing a sign (Resolution of the Moscow Government dated March 28, 2012 No. 114-PP);

Providing information contained in the integrated automated information system ensuring urban planning activities of the city of Moscow (Resolution of the Moscow Government dated January 17, 2013 No. 2-PP).

2. Mosgosstroynadzor:

Issuance of a construction permit (Resolution of the Moscow Government dated April 17, 2012 No. 145-PP);

Providing an opinion on the compliance of the constructed or reconstructed capital construction facility with the requirements technical regulations and design documentation (Decree of the Moscow Government dated April 3, 2007 No. 211-PP);

Issuance of permission to put objects into operation (Decree of the Moscow Government dated April 17, 2012 No. 145-PP).

3. Moscow State Expertise:

Conducting state examination of design documentation and engineering survey results (Moscow Government Decree No. 153-PP dated March 21, 2013).

Reducing the time costs associated with obtaining government services;

Elimination of the need to provide documents available at your disposal government agencies;

Ensuring one-time submission of project documentation to executive authorities;

Receiving government services from anywhere via the Internet at a convenient time;

Obtaining information on the progress of the provision of public services through the Government and Government Portal municipal services(functions) of the city of Moscow;

Interacting with executive authorities or organizations through a “personal account” on the Portal of state and municipal services (functions) of the city of Moscow without a personal visit;

Reducing corruption risks that arise during personal communication with officials.

To receive government services in in electronic format you need to go through 5 steps:

Step 1: Registration (creation of a “personal account”) on the Portal of state and municipal services (functions) of the city of Moscow.

Step 4: Working with the request. The request is sent directly to the executive authority or organization providing the service, is registered and sent for execution.

5. Step: Display details in " personal account» about the progress of providing a public service or obtaining the result of providing a public service.

• (edited on August 19, 2013)

The transfer of public services into electronic form will significantly simplify life for applicants (developers), save time on receiving public services and reduce corruption risks.

Currently, the Complex of Urban Development Policy and Construction of the City of Moscow provides the possibility of providing electronically through the Portal of state and municipal services (functions) of the city of Moscow (http://pgu.site/) 7 public services:

Step 2: Filling out the interactive application form for the provision of public services, uploading files with the required documentation.

Step 3: Submitting the application for consideration, displaying information about the submitted application in the “personal account”.

Step 4: Working with the request. The request is sent directly to the executive authority or organization providing the service, is registered and sent for execution**.

(** - if necessary, an agreement, an invoice for the provision of services, comments on the project documentation are prepared).

Step 5: Displaying information in the “personal account” about the progress of the provision of a public service or obtaining the result of the provision of a public service***.

(*** - construction permit (issued by Mosgosstroynadzor), conclusion of the state examination of design documentation and engineering survey results (issued by Mosgosexpertiza) or a reasoned refusal to provide a public service).

Advantages of receiving government services electronically:

Anastasia Osipova

Public service- activities to implement the functions of the executive authority, which is carried out at the request of applicants within the limits established by regulatory legal acts. (). Government services in the Moscow region are provided by federal and regional departments.

The lists of public services provided by authorities in the Moscow region are constantly updated. Current information can be obtained from the Ministry government controlled, information technologies and connections of the Moscow region in the section.

An application for public services provided by authorities in the Moscow region can be submitted electronically to. Also on the portal you can make an appointment at the MFC or department to submit an application for the service directly to the government authority.

The procedure for providing public services is indicated on the website of public services of the Moscow region in the description of each service.

Typical legal errors in the provision of public services

The applicant may file a complaint against the authority providing the public service in the following cases (in accordance with Article 11.1.):

1) violation of the deadline for registering the applicant’s request for the provision of a public service;

2) violation of the deadline for the provision of public services;

3) demand from the applicant documents not provided for by regulatory legal acts Russian Federation, regulatory legal acts of the constituent entities of the Russian Federation for the provision of public services;

4) refusal to accept documents, the provision of which is provided for by regulatory legal acts of the Russian Federation, regulatory legal acts of constituent entities of the Russian Federation for the provision of public services, from the applicant;

5) refusal to provide a public service, if the grounds for refusal are not provided federal laws and other regulatory legal acts adopted in accordance with them;

6) requesting from the applicant, when providing a public service, a fee not provided for by regulatory legal acts;

7) refusal of the body providing the public service, official body providing public services, in correcting typos and errors in documents issued as a result of providing public services, or violation deadline such corrections.

Appealing decisions and actions (inaction) of bodies providing public services

State (municipal) service (work) - service (work) provided (performed) by government bodies (local government bodies), state (municipal) institutions and in cases established by law Russian Federation, other legal entities. In connection with the use of similar terms and concepts in the legislation of the Russian Federation, it is necessary to distinguish between the concepts of services provided in accordance with the Federal Law of July 27, 2010 No. 210-FZ “On the organization of the provision of state and municipal services” (hereinafter referred to as the Federal Law of July 27, 2010). July 2010 No. 210-FZ), and services provided in the context of Federal Law dated 05/08/2010 No. 83-FZ.
Federal Law No. 210-FZ of July 27, 2010 regulates the provision of state (municipal) services by authorities in the course of the exercise of their functions in the exercise of powers assigned to them or transferred from another level (for example, issuing a construction permit, providing an extract from the register real estate).

Consumers of these services are only individuals or legal entities (with the exception of government bodies and their territorial bodies, bodies of state extra-budgetary funds and their territorial bodies, local governments).
These services are provided at the request of specified persons (applicants) in accordance with administrative regulations.
In addition, Federal Law No. 210-FZ of July 27, 2010 regulates legal relations in the provision of services that are necessary and mandatory for the provision of state (municipal) services in the context of this law (for example, the issuance of a health certificate, which is necessary to obtain public service “issuance of a driver’s license”). Such services may be provided to the applicant, including on a paid basis, in accordance with the requirements of Article 9 of Federal Law No. 210-FZ of July 27, 2010.
The provisions of Federal Law No. 83-FZ dated 05/08/2010, to which this section of the official website of the Ministry of Finance of Russia is devoted, applies to services that are provided not by government authorities, but by institutions subordinate to them within the framework of tasks defined for these institutions (for example, the implementation of educational programs, the provision of primary medical care, storage of archival documents). Consumers of such services are individuals or legal entities, as well as authorities.

The following conditional division of public services and public works has been adopted:
A service is the result of an institution’s activities in the interests of a specific individual (legal) person - the recipient of the service (for example, the implementation of secondary education programs vocational education, primary health care, library services for library users).
Work is the result of an institution’s activities in the interests of an indefinite number of individuals or society as a whole (for example, creating a theatrical production, organizing exhibitions and competitions, landscaping the territory).
A “service” is characterized by a certain number of consumers and the homogeneity of the service provided to them; as a result, the volume of service provision can be measured, and the cost standard can be calculated per unit of service provision. For “work” it is difficult to estimate the exact number of consumers, and the work itself differs significantly in nature, as a result, standardization of costs per unit of work is, as a rule, not possible.

Departmental lists of services (work) provided (performed) by state institutions subordinate to the federal executive authorities in their main field of activity.

The state assignment to a federal government agency is formed on the basis of a departmental list of services (work) provided (performed) by those subordinate to the federal executive body government agencies(hereinafter referred to as the departmental list).
That is, the state task (and as a consequence, a subsidy for financial support its implementation) applies only to those services (works) that are included in the departmental list.
Clause 4 of the Decree of the Government of the Russian Federation dated September 2, 2010 No. 671 stipulates that federal executive authorities performing the functions of generating public policy and legal regulation in the established field of activity, has the right to approve basic (sectoral) lists of government services (works) provided (performed) federal institutions in the established field of activity (hereinafter referred to as the basic lists). At the same time, it was determined that the indicators of departmental lists can be supplemented and detailed, but should not contradict the indicators of the basic lists.

Consequently, the functions of the basic and departmental lists are different:
Basic lists should ensure uniform representation of similar services in all departmental lists.
Departmental lists are formed by the federal executive body performing the functions and powers of the founder on the basis of the basic ones (if any are approved in the relevant field of activity) and determine the services (work) performed by government agencies subordinate to them.

In accordance with paragraph 3 of Decree of the Government of the Russian Federation dated September 2, 2010 No. 671, federal executive authorities formed and approved Departmental Lists and posted them on the Internet.
You can familiarize yourself with and posted on the Internet on the official websites of federal executive authorities exercising the functions and powers of the founders of federal government agencies.
Decision on the formation of lists of state (municipal) services (work) provided (performed) by state (municipal) institutions of a constituent entity of the Russian Federation ( municipality) are accepted by the constituent entity of the Russian Federation (municipal entity) itself.
In order to implement the provisions of Federal Law No. 83-FZ dated 05/08/2010, the Ministry of Finance of Russia recommends that the highest executive authorities of a constituent entity of the Russian Federation choose one of the two recommended approaches below:
1) formation of a two-level structure of the list of services, consisting of a sectoral list of services and a departmental list of services. This approach can be applied if a constituent entity of the Russian Federation has developed regional program socio-economic development is a certain position of sectoral executive authorities on the implementation of regional policy in areas of activity;
2) formation of a unified list of services, in this case the list of services is formed by the founder for the purpose of subsequent formation of tasks for subordinate institutions. The list of services is approved legal act founder.

Possibility of providing paid state (municipal) services.

In accordance with the provisions of the Budget Code of the Russian Federation, the institution has the right to provide services on a paid basis only in excess of the assignment. The institution does not have the right to refuse to fulfill this state (municipal) task in favor of providing services on a paid basis (Article 69.2 of the Budget Code of the Russian Federation as amended by the Federal Law). In excess of the established task, the institution has the right to provide services related to its main activities for a fee to individuals and legal entities on the same conditions for the provision of the same services. Moreover, for budgetary institutions the founder establishes the procedure for determining the specified fee, unless otherwise provided by federal law, and for autonomous institutions Federal laws do not provide for the establishment of a procedure for the provision of such services.