Service companies can get another tool to improve their sales and customer service. If the buyer is already using a smartphone or tablet to search and order the services he needs, then why not give him the opportunity to do this using a mobile application?

Why is it effective?

Increase sales and audience growth.

Increasing customer loyalty.

Ease of study necessary information About company.

Informing customers about offers and promotions of the company.

Optimization of internal business processes.

To whom is it useful?

A mobile application for the service sector will help solve a number of business problems in the following areas:

Auto and housing repair;

Passenger and cargo transportation;

couriers;

Laundry and dry cleaning;

Sewing workshops;

Cleaning service;

Rentals;

Catering;

Hairdressers.

How do we do it?

Each service sector has many nuances. Therefore, the first thing we do is conduct business expertise: we study the market, competitors, applications available on the market, their work and reviews about them. We carefully study target audience identifying needs and expectations.

Only after all the information has been collected and analyzed, we proceed to the development of the application.

The main criterion is that the application should be convenient and understandable for the user and useful for the customer. That's why Special attention given to design and interface. No less carefully we are working on the functionality.

Devices:

Application cost

The cost of the application development service depends on the specifics of the project. Will it be an application for ordering a taxi, the application "Food Delivery" or any other application for ordering a service - their cost will be different.

The cost is influenced by factors such as design, the presence or absence of corporate style, application functionality.

Requirements of our clients at the project evaluation stage:

Successful experience in developing projects for medium and large businesses.

. Global automation and digitization of all currently existing services, perhaps, has reached its zenith. Today, no one is surprised by food and industrial online stores, various online ordering services and other cutting-edge gadgets designed to relieve life as much as possible from everyday problems.

Global modernization has not bypassed the sphere household services. Now you can find a repairman or organize a move using special mobile applications and online services in a matter of minutes. The editors of Global City decided to introduce you to some of them.

YouDo

One of the oldest and most popular mobile assistants is the YouDo service, which allows users to quickly find reliable contractors for solving any household issues: cleaning an apartment, buying and delivering goods, Courier services, assembling and repairing furniture, setting up and repairing computer equipment, and much more.

One of the advantages of this service is the availability of customer reviews and ratings of performers, which immediately allows you to determine the best of the best.

Yandex.Master

Most recently, the largest Russian search engine Yandex launched a similar web tool, which is an electronic catalog of companies that provide repair, construction, transportation, delivery and other tasks for the user.

The service interface is intuitive and convenient, which allows you to quickly understand the system and create an order in just a few minutes. Trying to minimize the risk of a customer meeting with an unscrupulous contractor, their cooperation with the service is fixed by a contract, and the project team regularly interviews the craftsmen and monitors user reviews.

Domestic services house

The Dom Online mobile application allows users to get instant access to ordering all types of household services. To do this, you just need to select the type of service you are interested in and click the order button. Next, you need to leave your contact details and indicate a time convenient for you to call the master.

Like other similar services, Dom Online has the form feedback. So, in case of poor-quality work, the customer has the opportunity to contact the administration and leave a complaint. It is also worth noting the constant monitoring of order fulfillment: if within 10 minutes after accepting the order, the contractor has not contacted the customer, then his application will be redirected to another company.

Guild Potap

The service is a kind of online platform for finding private performers. To date, more than four thousand masters are registered in the system, ready to provide their services at a convenient time for you. All masters are distributed by regions, which makes it possible to significantly increase the efficiency of order fulfillment.

The system for submitting an application for the performance of any work is similar to other services: just select the required type of work from the list, the category of the master, indicate a convenient time and contact information. Specialists will contact the customer to discuss the details.

In addition to the obvious risks of running into unscrupulous performers, it is worth noting another important nuance: the largest number masters registered in the system work in Moscow and St. Petersburg. In other cities, the service does not seem to be very popular. At the time of preparation of this material, only two masters were available in Yekaterinburg.

Household solutions

Unlike previous services, this application was developed for those who, faced with a problem, do not need the direct help of a wizard, but are able to get by with practical advice. The application contains a list of solutions to all sorts of problems that you have to face daily. Among them are stains from wine or ink, cleaning mirror surfaces, caring for carpets and much more.

To be honest with readers, we would like to point out one important nuance: the application developers with both hands are for users to take part in its content useful tips. Of course, no one thinks of doubting the purity of the intentions of the creators, but the “usefulness” of possible advice ... Therefore, if you, wanting to remove a stain from the accidentally spilled Dom Perignon 1966 harvest from a luxurious white mink coat, boiled it in milk with butter on the advice of good-natured and unenvious Runet users, remember that we have nothing to do with it, they warned.

The presented applications are compatible with all operating systems (iOS, Android, Windows) and are freely available on the Internet.

© Internet magazine «Global City» Sergey Demin

Services are a great business because Most often, investments are not required, only skills and knowledge are enough. But what if there are very few customers (for example, you have just started and word of mouth has not yet worked to its fullest)? Where to find them, where to advertise your services, where to advertise services? The fastest way to advertise your services is to place an ad on the Internet.

Below I will look at several places where you can successfully advertise your services, tell you how to look for such places and what is the best free way to attract customers.

1. Freelancing or Where to offer services last.

If you intend to build a business, and not do part-time work, then I would avoid any freelance sites to find clients. Now, for almost any field, there are such platforms where performers can receive an order for work or offer their services. The disadvantage of such services is that there will be a lot of people willing to do the work and, accordingly, the payment is very low (or you need to have a very good portfolio and rating).

Such sites are more suitable for honing skills, training and part-time work in your free time (or during work).

Examples of such services:

5. Still advertising

There are people who enjoy cleaning and putting things in order in the house. If you are not one of them and you do not have time or mental strength build a relationship with a regular house helper and fit into his schedule, you can order cleaners through the application at a convenient time for you.

"Domovenok"
Cleaning of apartments, cottages, office and industrial premises. It offers a wide range of services: general cleaning, maintenance, housekeeper services, master services, window and glazing cleaning, as well as facade washing.

Prices
Maintenance cleaning in an apartment of 40 sq. m - from 1990 rubles.
Services of a housekeeper assigned to the client - from 1990 rubles.
When cleaning once a week, the price is reduced to 1490 rubles.

Qlean
The service provides specialists who can not only clean the apartment, but also clean it of construction dust after repair and wash the windows. In the application, you need to select the number of rooms, bathrooms, indicate the address and a convenient time for the cleaner to leave. Qlean will calculate the cost, cleaning time and select a specialist. Payment is made before the services are rendered, but if the client is dissatisfied with the result, you can contact the support service within 24 hours, and the cleaning will be repeated.

Prices
One-room apartment - from 1590 rubles.
Two-room apartment - from 1990 rubles.
Three-room apartment - from 2490 rubles.
Additional services: window cleaning — 300 rubles, balcony cleaning — 600 rubles, chandelier cleaning — 600 rubles.

2. Dry cleaning

In order to clean clothes, you need to go to the reception point, stand in a long line, hand over things, and then do the same to pick up things. This is how the process of interacting with dry cleaning looked like before the appearance of the application in the phone. Today, dry cleaners work online: you must specify the address of collection and delivery of things, date and time. The courier picks up the items and returns them clean after a few days.

AIRO
They provide dry cleaning, laundry and ironing services and minor repairs. They clean and wash not only clothes, but also curtains, carpets, shoes, bags and even children's toys. Polite couriers will return clean items in two days. Outerwear, curtains, carpets and shoes are cleaned for several days longer. The price includes ironing and steaming. There is a discount of 500 rubles for the first order.
There is a possibility of express cleaning in 24 hours. Collection of things and delivery - within the Moscow Ring Road from 10:00 to 23:00.

Prices
Shirt - from 138 rubles.
Dress — 790 rubles.
Pay attention to promotions: for example, five shirts for 690 rubles, five kilograms of bed linen for 590 rubles.
When ordering from 2000 rubles. free delivery. Less than 2000 rub. — 290 rubles.

3. Food kits with recipes

Ideal for those who want to diversify their diet, but do not want to be puzzled by searching for recipes on the Internet and ingredients in stores. To do this, there are services that send a box of products for cooking specific dishes. Each box comes with a detailed recipe with pictures.

"Food Party"
A box weighing about seven kilograms with ingredients for five dinners designed for two adults. The service provides six menu categories for different occasions: "10 minutes" (this is the cooking time for each of the dishes), classic, family, lean, premium and fitness. The menu is updated every week. Any dish can be replaced until 21:00 Monday of the selected week. You can order a set of four bottles of wine. Delivery on Sundays and Mondays from 10:00 to 22:00.

Prices
Five dinners from the family menu - from 2516 rubles.
A set of wine - from 2095 rubles.

"Chefmarket"
They bring dinners designed for three, five or seven days for two or three people. Seven menu options are presented: basic, family, original, fitness, dietary, lean (vegan), smoothies. Behind additional fee for any set you can order soup, salad, grill or sweets. When placing an order before 11:00 delivery on the same day. If the order is placed later, delivery is carried out the next day. Delivery from 07:00 to 22:00.

Prices
Dinners for three days - from 1620 rubles.
Dinners for five days - from 2520 rubles.
Dinners for seven days - from 3420 rubles.
A set of smoothies for five and seven days - 1590 and 2090 rubles.
Delivery cost 400 rubles. when ordering up to 2799 rubles, then - free of charge.

4. Delivery prepared food

Restaurant food delivery services continue to expand and sometimes merge. Now you can order home your favorite food from almost any restaurant. There are many different aggregators, and if suddenly one of them does not cooperate with your favorite institution, then the other will definitely be.

Prices
The minimum order amount depends on the chosen restaurant: for example, in Tanuki, an order starts from 1000 rubles, in Chaihona - from 990 rubles, Correas - from 1200 rubles. Delivery is often free.

ZakaZaka
The choice of restaurants is just as great. There is also payment by points, which are accumulated in several ways: upon registration, upon ordering (10% of the amount), upon joining groups in in social networks and publications on personal pages. They can deliver products from stores, but the list of partners is small - so far there are only 12 of them.

Prices
They depend on the chosen restaurant: for example, in Starlite Diner, the minimum order amount is 700 rubles, and delivery is 300 rubles; in "Ossetian pies No. 1" - order from 1500, delivery is free; and in FoodBand, the order starts from 650 rubles, and it will be delivered free of charge.

Uber Eats
The main feature of the service is the ability to track the path of the courier on the map through an Uber account. As a rule, partner restaurants are those who do not have their own system of ordering food at home. Payment is made only with a card linked to a personal account. Uber Eats operates only in Moscow in the districts: CAO, SAO, SZAO, ZAO. Delivery from 11:00 to 23:00.

Prices
The delivery cost is fixed - 99 rubles. Minimum amount no order.

"Yandex Food"
The order is delivered only from establishments that are located near the addressee. The list of restaurants is small - here is about the same story as in Uber Eats. Delivery time is on average 45 minutes, coverage is inside the Moscow Ring Road and several areas outside it.

Prices
There is no minimum order amount.
Delivery cost: order from 500 rubles. - free, up to 500 rubles. — 99 rub.

5. Delivery of products from stores

Endless shopping trips, queues, heavy packages and searching for products in different departments is long and tiring. With apps, you can even forget about that. There are various services that are ready to bring any products home from a particular store or various retail chains.

"Alphabet of taste"
Delivers the entire range of products presented in Azbuka Vkusa stores. Can deliver a custom-made cake ready meals and semi-finished products. Wedding catering service available. The order can be repeated, and if the selected product is not available, you can pick up a replacement. The Vkusomania loyalty program applies to orders in the online store. Delivery is carried out within three hours. Opening hours: from 07:00 to 01:00.

Prices
Delivery within the Moscow Ring Road when ordering from 2000 to 3000 rubles. - 150 rubles; from 1000 to 2000 rubles. - 350 rubles; from 3000 rub. - for free. Payment by card and cash to the courier is possible.

"Platypus"
A huge selection of products from different partners: groceries and household products, products from pet stores, basic products from the pharmacy (bandages, bruise ointments, disinfectants). Delivery works around the clock, the order is brought within two hours. It is possible to pick up products at the grocery machine - the point of issue of the order. If the order is placed before 12:00, the products are delivered on the same day. Product vending machines are listed on the website.

Prices
From 7000 rub. - delivery is free, below - from 49 to 299 rubles. Payment is possible in cash or by card.

"OK"
They deliver everything that is available in O'Key stores. There are even books Appliances, goods for the car and garden. The order is delivered at a pre-selected interval within two hours. Delivery round the clock, in Moscow and the Moscow suburbs.

Prices
From 2700 rub. delivery is free, with a smaller amount - from 249 to 299 rubles. depending on the delivery time.

"Instamart"
They bring products from several chains: Metro, Lenta, Karusel and VkusVill. The range in the application is the same as in retail chains. Products are delivered within two hours, the interval is specified in advance when ordering. Delivery from 10:00 to 23:00.

Prices
The minimum order amount is 1000 rubles. Delivery cost from 90 rubles. up to 390 rub. Depends on the amount of the order.
The service does not set margins for products: the prices are the same as in stores.

"Fresh"
Deliver only natural products own production . The choice of goods is quite large: vegetables and fruits, groceries, cooking, dairy products and sweets. Delivery from 08:00 to 01:00. Products are delivered on the same day during the selected four-hour interval. You can order door-to-door delivery even if no one is at home: the order will be left at the guard, at the concierge or at the entrance to the apartment.

Prices
When ordering over 5000 rubles. products are delivered free of charge. When ordering for a smaller amount, the cost of delivery varies from 49 to 249 rubles.

6. Dog walking

Finding time for lunch or a cup of coffee in a busy work schedule is often already a great luxury. Not to mention the fact that in the middle of the day (especially important for dogs of small breeds) to get out for a walk with the dog. One long walk can be entrusted to a service offering animal care services.

PetBacker - pet sitter
Service offers various services: pet walking, transportation, haircut, full day care. In the application, you need to select the type of service, select a "nanny" by geolocation or a specific user by keywords. It is also possible to register and find a job taking care of pets.

Prices
Set by users who offer services: on average, an hour of walking with a pet will cost 600 rubles, a whole day of supervision - 1,500 rubles.

"Dog Reveler"
The service does not yet have an application, there is only a website. Specialization is narrower: they only look after dogs. The site must describe the features of the pet. Depending on the breed, a walker is selected. After an introductory walk, a schedule of walks is drawn up together with the owner. If you need long-term care for your dog, you can use the services of a dog sitter. The pet will be fed, walked, washed and played with. After each walk, the walker sends a detailed report.

Prices
Introductory walking for 45 minutes - 390 rubles. Each next walking - 590 rubles.
From 20 walks - 530 rubles.
From 40 walks - 490 rubles.
If there are several pets, you need to pay an additional 200 rubles for each.
The cost of a full day of pet care is 1190 rubles. per day for one dog, surcharge for several pets - 400 rubles. per day for each.

7. Husband for an hour

There are many services where you can find specialists of any profile at an affordable price, from haircuts to repairs in the apartment.

YouDo
Here you can find the most different questions: from repair and construction to website development and hairdressing services. Applicants post a questionnaire, pass online testing, and only after that they become YouDo performers.
To call a specialist, you need to place a task with a cost. Performers will see the request, those interested will begin to respond. The service monitors security, but it is better to focus on user ratings and reviews.

Help.me
Service for finding handymen. Helps to find nurses, loaders, specialists in repair, construction, cleaning, garden maintenance. It is necessary to choose the type of work, indicate the location and find a suitable contractor among those offered. Further communication with the performer and sending the task. You can also register as a performer: for this you need to fill out a questionnaire, and customers will apply themselves.

Prices
The application is free. The cost is negotiable with the contractor.