Textbook for universities. - 5th ed. - M.: Academic Project: Triksta, 2005. - 560 pp. The book examines the history of world management science from ancient times to the present day. The author highlights the problems of ancient management, managerial revolutions, Machiavelli’s concept of leadership, the classical school of management and, in connection with it, the views of Frederick Taylor, Max Weber, Henri Fayol, as well as the views of representatives of the school “ human relations", including theories of motivation and (or) leadership by Elton Mayo, Frederick Herzberg, Douglas McGregor and others. Problems of motivating the behavior of entrepreneurs, strategic management, quality management and other concepts of modern management. The book is addressed to students of economics and sociology, teachers and graduate students, as well as anyone interested in management problems. Until recently, the concepts of “management” and “manager” sounded unusual. Today, hundreds of courses, seminars, business and management schools have emerged in the country. Some rely on solid Foreign experience and attract foreign consultants. But there are many more people who want to join the basics of modern management - demand clearly exceeds supply. Content:
From the author
Historical meaning of the term "management"
Ancient demagogue
Despotism - unlimited power
Selfish popularity seeker
Teacher and mentor
Entrepreneur and manager
The Art of Dressage
Motivation for voluntary submission
Invisible Success Factors
Manager - employee
Errand boy? .
Questions for the chapter
Managerial revolutions
First management revolution
Business relationship and writing
Second management revolution
Third management revolution
The Fourth Management Revolution
Manager professionalization
Manager's specialization
Corporate management
Fifth management revolution
Displacement of the capitalist
The emergence of the theory of managerial revolution
Strengthening and dominance of the bureaucracy
Managers as a social class
Separation of ownership from control.
Management boom Is a new management revolution coming?
Managerial revolutions in Russia
Questions for the chapter
Specific example
Code of laws of Hammurabi.
Questions for example
Specific example
School of officials in ancient Egypt
Questions for example
Antiquity: the birth of civilized management
Cybernetics - the art of control
Oikonomia - economic management
Most profitable business
More beautiful and rational
Civilization of venture firms
Philosophers are entrepreneurs Civilization of the cultural market
Participative management of the ancient Greeks
Questions for the chapter
Machiavelli: technology of power and Diderstna
Herald of European management
Historical face of the era
Passion to gain and fear of losing
Winners are not judged
Will to power
Freedom is just the desire not to be oppressed
The crowd follows the appearance of success
Fear and Love
An honest person makes mistakes more often
A leader shouldn't be generous
It's better to keep it at bay
To be generous is to be dependent
Reward gradually, punish immediately
Qualities of a lion and properties of a fox
Envy creates enemies, assertiveness creates supporters
Personality and impersonality
The principle of relativity. Relativity and the principle of differentiation
Circulation of forms of control
Decision making principle
The meaning of Machiavelli's ideas
Questions for the chapter
The founders of “scientific management”
Development of theoretical views
Socio-economic prerequisites
Manchester - management center
A galaxy of great Englishmen
Boltin and Watt experiment
R. Owen - pragmatist and utopian
Experiment in New Lenark
The Collapse of Owen the Socialist Reasons for the Rise and Fall
The meaning of R. Owen's ideas
Preparatory stage
Followers of the "early managers"
Questions for the chapter
"Scientific Management" Management Center Moves to America
Old factory system
Philadelphia - the new center of management
Society of Mechanical Engineers Biography of F. Taylor
Leaders of the movement scientific management»
F. Gilbrett
Questions for the chapter
Specific example
Rules for economy of movements
Questions for example
Classical geometry of labor
Laws and principles of scientific organization of labor
Differential payment system
Enrichment or simplification of work?
Timing and distribution of work
Questions for the chapter
Personnel Management. Achieving Worker Program
Sample - school class
Create guarantees only for the best
Work should be challenging
Motivation, assessment and promotion.
Achieving Leader Program
Functional administration Social monitoring
Interpersonal communication process
Leadership style
Disciplinary system
Questions for the chapter
Specific example
Introduction of Taylorism in Hungary
Questions for example
Restrictionism and “working coolly”
"Working cool"
Who benefits from the “middle peasant”?
Restrictionism at Aivaz
Cultural characteristics
Research by A.F. Zhuravsky
"Work cool" today
Questions for the chapter
Management Philosophy Biography of G. Emerson
Taylor and Emerson systems
The World History from a management perspective
Lessons from military entrepreneurship
Lessons from Japanese business
Two types of organization
Pyramid of Confusion
Tonnage mania
The work is productive and stressful
View of the management pyramid from below
Management from what has been achieved
Discipline of responsibility
The meaning of G. Emerson's ideas
Questions for the chapter
Sociology of bureaucracy
The problem of national identity
Historical mission of rationalization
Alienation and participation in management
Legal type of domination
The essence of bureaucracy
Historical types of bureaucracy
Achieving objectivity through formalization
Employee status
Bureaucracy as an ideal type
Bureaucracy and socialism
Questions for the chapter
Specific example
Egyptian bureaucracy
Questions for example
Specific example
Instructions from Vizier Rekhmir
Questions for example
Administrative theory
Personality of A. Fayol
Management as administration
Taylor and Fayol
Control function
Management principles
Questions for the chapter
Classical school of management
Achievements and significance of the “classics”
Structure of the classic Skoda
Formal logic of Mooney and Reilly
Leadership and the Scalar Principle
The British take up the baton
"Synthetic Approach" by Urwick and Gulik
Classical school methodology
Basics of the classical organization paradigm
Questions for the chapter
The origin of management in Russia and its development in the USSR
Pre-revolutionary period
Post-revolutionary period
Tectology of A. Bogdanov
The language of science is the language of the era
“Industrial Utopia” by O. Yermansky
At the intersection of different methodologies
Concept of NOTES by A.F. Zhuravsky
Questions for the chapter
Work culture and management A. Gasteva
Life activity of A. Gastev
Concept of cultural attitudes
Labor training
Work culture
Questions for the chapter
Specific example. Memo rules
Questions for example
Developments of the Kharkov school of management and psychotechnics
"Order Theory"
Discipline issues
Specific example
Situational approach of F. Dunaevsky
Development of psychotechnics
Psychotechnics at the enterprise
Prerequisites for institutionalization
Questions for the chapter and example
Social engineering and the practice of nonscience
Practice of A. Gastev
Constructivism N. Vitke
Methodology of F. Dunaevsky
Implementation practice: comparison of systems
Questions for the chapter
Hawthorne experiments
Hawthorne Experiments: Stage One
Hawthorne Experiments: Second Stage
Hawthorne Experiments: Third Stage
"The Hawthorne Effect"
Revisiting Hawthorne's discovery
Questions for the chapter
Specific example
Experiment at Volvo
Questions for example
Hierarchy of needs
The emergence of new approaches
The structure of D. Maslow's theory of needs
Dynamics of needs
Workplace needs
Management theories of Herzberg M McGregor
Two-factor theory of F. Herzberg
Application of Herzberg's creation
The theory of leadership styles by D. McGregor
Diagnostics and implementation
Interrelation of theories
Specific example. McGregor D.
The human aspect of the enterprise
Questions for the chapter and example
Motivation of managers and entrepreneurs
W. James's instinctive theory of motivation
Expectations and Values ​​Theory
D. McClelland's achievement motivation
"Formula for Success" by J. Atkinson
Motivation and likelihood of success
Attributional theory of motivation
Scale of “internality - externality”
Power and leadership
Risk appetite
Cognitive theory and heuristics of thinking
Social context of entrepreneurship
Questions for the chapter
Organizational behavior
What's happened social organization
Organizational Behavior Variables
Types of power in an organization
Value barrier
Tannenbaum and Schmidt scale
J. Homans model
Theory of immaturity by K. Argyris
R. Likert's style theory
“Stimulating” and “preventive” styles
Blake and Mouton model
The concept of fear and love by A. Etzioni
Model successful leader B. Bassa
R. Likert's model of effective organization
Style selection
Strategy organizational change
Questions for the chapter
Modern management
Strategic planning
Marketing
Quality control
Logistics
Project management and cost management
New areas of management
Personnel management and requirements for a manager
Questions for the chapter
Tasks and exercises
Exercises
Tasks
Answers to exercises
Answers to problems
Literature
Content

History of management - Textbook for university students - Kravchenko A.I. - 2000

The book examines the history of world management science from ancient times to the present day. The author covers the problems of ancient management, managerial revolutions, Machiavelli's concept of leadership, the classical school of management and, in connection with it, the views of Frederick Taylor, Max Weber, Henri Fayol, as well as the views of representatives of the school of “human relations”, including the theory of motivation and (or )guidance by Elton Mayo, Frederick Herzberg, Douglas McGregor and others.
Problems of motivating the behavior of entrepreneurs, strategic management, quality management and other concepts of modern management.
The book is addressed to students of economics and sociology, teachers and graduate students, as well as anyone interested in management problems.

Kravchenko A. I.
History of management: Textbook for university students - M.: Academic Project, 2000. - 352 p. - (Gaudeamus)
ISBN 5-8291-0064-9
UDC334
BBK 65.29
K 78

Download the e-book for free in a convenient format, watch and read:
- fileskachat.com, fast and free download.

Chapter 1 HISTORICAL MEANING OF THE TERM “MANAGEMENT”
Ancient demagogue
Despotism - unlimited power
Selfish popularity seeker
Teacher and mentor
Entrepreneur and manager
The Art of Dressage
Motivation for voluntary submission
Invisible Success Factors
Manager - employee
Errand boy?
Questions for the chapter

Chapter 2 MANAGERIAL REVOLUTIONS
First management revolution
Business relations and writing
Second management revolution
Third management revolution
The Fourth Management Revolution
Manager professionalization
Manager's specialization
Corporate management
Fifth management revolution
Displacement of the capitalist
The emergence of the theory of managerial revolution
Strengthening and dominance of the bureaucracy
Managers as a social class
Separation of ownership from control
Management boom
Is a new management revolution coming?
Managerial revolutions in Russia
Questions for the chapter
Case Study 1: Code of Laws of Hammurabi
Questions for example
Case Study 2. School of Officials in Ancient Egypt
Questions for example

Chapter 3 ANTIQUE: THE ORIGIN OF CIVILIZED MANAGEMENT
Cybernetics - the art of control
Oikonomia - economic management
The most profitable business
More beautiful and rational
Civilization of venture firms
Philosophers - entrepreneurs
Civilization of the cultural market
Participative management of the ancient Greeks
Questions for the chapter

Chapter 4 MACHIAVELLI: TECHNOLOGY OF POWER AND LEADERSHIP
Herald of European management
Historical face of the era
Passion to gain and fear of losing
Winners are not judged
Will to power
Freedom is just the desire not to be oppressed
The crowd follows the appearance of success
Fear and Love
An honest person makes mistakes more often
A leader shouldn't be generous
It's better to keep it at bay
To be generous is to be dependent
Reward gradually, punish immediately
Qualities of a lion and properties of a fox
Envy creates enemies, assertiveness creates supporters
Personality and impersonality
The principle of relativity
Relativity and the principle of differentiation
Circulation of forms of control
Decision making principle
The meaning of Machiavelli's ideas
Questions for the chapter

Chapter 5 Founders of "SCIENTIFIC MANAGEMENT"
Development of theoretical views
Socio-economic prerequisites
Manchester - management center
A galaxy of great Englishmen
Boltin and Watt experiment
R. Owen - pragmatist and utopian
Experiment in New Lenark
The Fall of Owen the Socialist
Reasons for rise and fall
The meaning of R. Owen's ideas
Preparatory stage
Followers of the "early managers"
Questions for the chapter

Chapter 6 "SCIENTIFIC MANAGEMENT"
The center of management moves to America
Old factory system
Philadelphia - the new center of management
Society of Mechanical Engineers
Biography of F. Taylor
Leaders of the scientific management movement
F. Gilbrett
Questions for the chapter
Specific example. Rules for economy of movements
Questions for example

Chapter 7 Classical geometry of labor
Laws and principles of scientific organization of labor
Differential payment system
Enrichment or simplification of work?
Timing and distribution of work
Questions for the chapter

Chapter 8 PERSONNEL MANAGEMENT
Achieving Worker Program
Sample - school class
Create guarantees only for the best
Work should be challenging
Motivation, assessment and promotion
Achieving Leader Program
Functional Administration
Social monitoring
Interpersonal communication process
Leadership style
Disciplinary system
Questions for the chapter
Specific example. Introduction of Taylorism in Hungary
Questions for example

Chapter 9 RESTRICTIONISM AND “WORKING WITH COOLness”
"Working cool"
Who benefits from the “middle peasant”?
Restrictionism at Aivaz
Cultural characteristics
Research by A.F. Zhuravsky
"Work cool" today
Questions for the chapter

Chapter 10 MANAGEMENT PHILOSOPHY
Biography of G. Emerson
Taylor and Emerson systems
World history from a management perspective
Lessons from military entrepreneurship
Lessons from Japanese business
Two types of organization
Pyramid of Confusion
Tonnage mania
The work is productive and stressful
View of the management pyramid from below
Management from what has been achieved
Discipline of responsibility
The meaning of G. Emerson's ideas
Questions for the chapter

Chapter 11 SOCIOLOGY OF BUREAUCRACY
The problem of national identity
Historical mission of rationalization
Alienation and participation in management
Legal type of domination
The essence of bureaucracy
Historical types of bureaucracy
Achieving objectivity through formalization
Employee status
Bureaucracy as an ideal type
Bureaucracy and socialism
Questions for the chapter
Case Study 1: Egyptian Bureaucracy
Questions for example
Specific example 2. Instructions from Vizier Rekhmir
Questions for example

Chapter 12 ADMINISTRATIVE THEORY
Personality of A. Fayol
Management as administration
Taylor and Fayol
Control function
Management principles
Questions for the chapter

Chapter 13 CLASSICAL SCHOOL OF MANAGEMENT
Achievements and significance of the “classics”
Structure of the classic Skoda
Formal logic of Mooney and Reilly
Leadership and the Scalar Principle
The British take up the baton
"Synthetic Approach" by Urwick and Gulik
Classical school methodology
Basics of the classical organization paradigm
Questions for the chapter

Chapter 14 THE ORIGIN OF MANAGEMENT IN RUSSIA AND ITS DEVELOPMENT IN THE USSR
Pre-revolutionary period
Post-revolutionary period
Tectology by A. Bogdanov
The language of science is the language of the era
“Industrial Utopia” by O. Yermansky
At the intersection of different methodologies
Concept of NOTES by A.F. Zhuravsky
Questions for the chapter

Chapter 15 CULTURE OF LABOR AND MANAGEMENT A. GASTEV
Life activity of A. Gastev
Concept of cultural attitudes
Labor training
Work culture
Questions for the chapter
Specific example. Memo rules
Questions for example

Chapter 16 DEVELOPMENTS OF THE KHARKIV SCHOOL OF MANAGEMENT AND PSYCHOTECHNIQUES
"Order Theory"
Discipline issues
A concrete example. Situational approach of F. Dunaevsky
Development of psychotechnics
Psychotechnics at the enterprise
Prerequisites for institutionalization
Questions for the chapter and example

Chapter 17 SOCIAL ENGINEERING AND THE PRACTICE OF NONOVIEW
Practice of A. Gastev
Constructivism N. Vitke
Methodology of F. Dunaevsky
Implementation practice: comparison of systems
Questions for the chapter

Chapter 18 HAWTHORNE EXPERIMENTS
Hawthorne Experiments: Stage One
Hawthorne Experiments: Second Stage
Hawthorne Experiments: Third Stage
"The Hawthorne Effect"
Revisiting Hawthorne's discovery
Questions for the chapter
Specific example. Experiment at Volvo
Questions for example

Chapter 19 HIERARCHY OF NEEDS
The emergence of new approaches
The structure of D. Maslow's theory of needs
Dynamics of needs
Workplace needs

Chapter 20 CONTROL THEORIES OF HERZBERG AND MCGREGOR
Two-factor theory of F. Herzberg
Application of Herzberg's creation
The theory of leadership styles by D. McGregor
Diagnostics and implementation
Interrelation of theories
Specific example. McGregor D. The human aspect of an enterprise
Questions for the chapter and example

Chapter 21 MOTIVATION OF MANAGERS AND ENTREPRENEURS
William James's instinctive theory of motivation
Expectations and Values ​​Theory
D. McClelland's achievement motivation
"Formula for Success" by J. Atkinson
Motivation and likelihood of success
Attributional theory of motivation
Scale of “internality - externality”
Power and leadership
Risk appetite
Cognitive theory and heuristics of thinking
Social context of entrepreneurship
Questions for the chapter

Chapter 22 ORGANIZATIONAL BEHAVIOR
What is a social organization
Organizational Behavior Variables
Types of power in an organization
Value barrier
Tannenbaum and Schmidt scale
J. Homans model
K. Argyris' theory of immaturity
R. Likert's style theory
“Stimulating” and “preventive” styles
Blake and Mouton model
The concept of fear and love by A. Etzioni
Model of a successful leader by B. Bass
R. Likert's model of effective organization
Style selection
Organizational change strategy
Questions for the chapter

Chapter 23 Modern management
Strategic planning
Marketing
Quality control
Logistics
Project management and cost management
New areas of management
Personnel management and requirements for a manager
Questions for the chapter
TASKS AND EXERCISES
Exercises
Tasks
Answers to the exercises
Answers to problems

LITERATURE

Download the book History of Management - Textbook for University Students - Kravchenko A.I. - 2000

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Kravchenko A. I.

K 78 Management history: Textbook for university students. - M.: Academic Project, 2000. - 352 p. - (Gaudeamus)

ISBN 5-8291-0064-9

The book examines the history of world management science from ancient times to the present day. The author covers the problems of ancient management, managerial revolutions, Machiavelli's concept of leadership, the classical school of management and, in connection with it, the views of Frederick Taylor, Max Weber, Henri Fayol, as well as the views of representatives of the school of “human relations”, including the theory of motivation and (or ) guidance by Elton Mayo, Frederick Herzberg, Douglas McGregor and others.

Problems of motivating the behavior of entrepreneurs, strategic management, quality management and other concepts of modern management.

The book is addressed to students of economics and sociology, teachers and graduate students, as well as anyone interested in management problems.

ISBN 5-8291-0064-9

© Kravchenko A. I., 2000

© Academic Project, original layout, design, 2000

From the author

And then the only way remains is self-education. But it is also accessible to few people, especially on the periphery. There is not enough literature in the country. The proposed book is intended to some extent help students of the sociology of management. Of course, it does not cover all problems. The author came into the field of view, first of all, historical aspects, and from the present - those methods and concepts that are associated with personnel management. But this is the heart of management.

PersonnelManagementincludes sociological and socio-psychological concepts, principles and specific methods effective management staff. The presentation of the curriculum usually begins with brief history subject of research, classification of main schools and directions, and ends with the technology of “human relations”. In addition, the content of the training cycle includes such issues as the structure of the organization, the dynamics of relationships between the manager and subordinates, motivation and stimulation of work, models of organizational behavior of people, leadership and management style, interpersonal relationships in a small work group, conflict resolution, applied programs for improving productivity, management by objectives, job enrichment, participative management and some other topics. Literature on the sociology of management in the USA, Japan and Western Europe, taking into account scientific monographs, articles in dozens of magazines, newspapers and others periodicals, as well as textbooks, manuals, methods, there are hundreds thousand titles. In this area we are immeasurably behind civilized countries.

There are many reasons for this. In the 1920s we saw a flourishing of research in the field of labor organization and management. Today we remember with nostalgia the names of the largest representatives of domestic science - A. Gastev, P. Kerzhentsev, S. Strumilin, N. Kondratyev, F. Dunaevsky, N. Vitke, who achieved significant success. At that time, more than ten research institutes, headed by the famous CIT, operated in the field of information technology. At enterprises there were dozens, if not hundreds, of psychotechnical and social engineering laboratories - the predecessors of modern social development services.

In those years We did not hesitate to learn from the capitalists. In the magazine “Organization of Labor” published by the Central Institute of Labor, there was a special section “Abroad”. Here messages were posted about all somewhat noteworthy conferences on management, industrial hygiene, theory and practice of administration. Fresh news came from Brussels, Paris, New York, London, Berlin. The editors of the magazine, which included foreign scientists, not only kept readers up to date with international life, but also provided an analysis of advanced techniques and management programs created abroad. In addition to the Cytos magazine, foreign information also came through other channels. At that time, up to 70% of foreign monographs were translated in the country.

The word “management” was not used in relation to the domestic science of management. In the 1920s they preferred to talk about the “scientific organization of labor.” But many applied research, social engineering projects, vocational training methods, psychological tests, experiments in the field of labor psychology and interpersonal relationships, without a doubt, can be attributed to the sociology of management. They received recognition abroad. Individual Cyto programs were considered a priority, having no analogues in world practice. Even foreign specialists studied with A. Gastev and his colleagues.

Following a short-term surge, a deep period of stagnation began. From the late 20s to the end of the 50s, practically nothing significant was developed in the country that could enrich domestic or foreign management experience. It was during these three decades that a fundamental shift in the field of management science was noted abroad, primarily in the United States. The famous Hawthorne experiments (1927-1932), which laid the foundations of modern industrial sociology and psychology, occurred during a period when our country was gradually beginning to wind down scientific research. In the period from the 30s to the 60s, management theories were created in the USA, which are still considered classic today. On the contrary, in the USSR there was no accumulation of scientific facts, and what was created earlier was irretrievably lost. At that moment, management practically disappeared from the field of view of Soviet scientists and business leaders.

Since the 60s, there has been some revival in relation to foreign experience. The first books and translations appear. In 1970 an abbreviated version of the six-volume “Course for Senior Management Personnel,” published in the USA in 1964, was translated. Perhaps for the first time, management appeared in all its scope and complexity. We were able to learn not only about the training of management personnel abroad, the structure and methods of management, sales organization, legal issues of business and financial management, but also about what could be called the sociology of business. In a special chapter - “Advice to the Manager” - types of delegation of authority traditional for the sphere of “human relations” were given, methods Conversation and conflict resolution, rules of interpersonal relationships.

The “Era of Thaw” inspired hope and optimism. It was thought that now domestic sociological and economic thought would be able to conduct an open dialogue with foreign science, joining in with its best achievements. However, ideological restrictions have penetrated into this seemingly very distant sphere from politics. A prominent Soviet expert on organization and management, V. Afanasyev, recalled: “In 1967, he wrote the book “On the Intensification of the Development of Socialist Society.” They didn’t want to publish it because of the same Taylor the “bourgeois” idea of ​​“squeezing out sweat”... And the very concept of “management” caused a wave of protests. What kind of management is there! We have party politics, scientific political leadership, but management, managerialism is a Western, “bourgeois” invention” (Pravda. 1989. September 8).

In the third volume The Philosophical Encyclopedia, published in 1964, does not have an article on management, but there is one on managerialism. It explains that managerialism is an apology for the capitalist mode of production. Surprisingly, even after 25 years in “ Brief dictionary in Sociology”, published already in 1989, it is said about managerialism that this bourgeois management doctrine has a clearly expressed apologetic overtones, ignores antagonistic contradictions and does not adequately reflect reality.

It was in the 60s that a unique approach was formed, which until the mid-80s determined the official attitude towards foreign management science. Its essence is as follows: from the entire wealth of capitalist experience, only concrete practical methods of leadership can be taken for the practice of socialist construction, and the theoretical content, designated as the ideology of managerialism, must be discarded.

The compromise formula, which separated the two organic components of management - its theory and practice, was, of course, a tribute to the times. Given the dominance of ideological prohibitions, a different approach was apparently unthinkable. In principle, such a formula, adopted as a methodological guide, is unscientific. It turns into an abstract diagram what has been created for decades as a single creative process.

But she had positive sides. Thanks to her, it was possible, without fear of accusations of pushing through an ideology alien to us, to write about specific research in the field of labor organization and training of managerial personnel. Gradually, the term “managerialism” gave way to the concept of “management”. Today this is a reality that is spoken about loudly and seriously. Along with the words “market”, “conjuncture”, “advertising” come others - “business”, “entrepreneurship”. They are inextricably linked with the concept of “management,” which reflects a specific reality. We are gradually beginning to realize that Western management is, first of all, a special subculture with its own values, norms and laws, and not just a set of technical procedures and methods.

Using Western technology without analyzing management philosophy is a path leading to nowhere. Mastering methodological techniques should be accompanied by an analysis of the fundamental ways in which these techniques were created. Advanced technologies developed abroad will look very different in our environment. Mechanical borrowing only deepens the gulf separating us from the West. It is unlikely that we will ever unravel the phenomenon of management success if we approach it only as a management technique. Management is, first of all, the philosophy and culture of management. Japanese control steel is technically nothing new. Its mystery lies in the cultural code, a new type of behavior and relationships between people.

The social and economic reality that today's managers have to deal with every day has one unpleasant property. It changes faster than our ideas about it change. Before you know it, the life experience accumulated over the years long years, and established knowledge gleaned from books no longer helps, but hinders making the only right decision. Strikes and labor conflicts, which have become a mass phenomenon these days, have clearly highlighted the fact that many business executives do not know the mechanism of human relations and the motives of worker behavior.

The situation is even more complicated when our business executives enter the international arena and enter into business contacts with foreign partners. Ignorance of market laws and commercial advertising, of course, makes communication difficult. But the most important thing is that our managers and their foreign counterparts speak, so to speak, different conceptual languages. Behind the former are fragmentary information gleaned from a course in historical materialism, and the latter have fundamental knowledge of the foundations of the sociology of management, modern concepts of motivation and innovation, practical courses in the field of business games, social technology, and applied research.

The dialogue of cultures and the introduction to universal human values, which we talk a lot about today, should not be limited to the sphere of humanitarian events and philosophical symposiums. Needed concrete, tangible steps in the area business understanding, human contacts. Management is called upon to provide such knowledge and practical skills. By its nature it is international: F. Taylor, P. Drucker or A. Gastev are equally recognized as classics of the sociology of labor organization and management, creators of a new approach to understanding the human factor in all countries.

The book is designed in such a way as to gradually form in the reader a holistic knowledge of science and practice social management, i.e. about the sociology of management. After each chapter, questions are given to deepen the understanding of the material; some of them are accompanied by specific examples. At the end of the book there are problems and exercises for all the material covered. With their help, the teacher will be able to monitor the quality of students' knowledge. Exercises can be divided into groups, five in each series. In this way you will receive a microtest. Five exercises - five points. The student's grade depends on the number of exercises completed. Very simple and very effective. If you don't believe me, check it yourself. The answers are provided at the end of the book.

Textbook for universities. - 5th ed. - M.: Academic Project: Triksta, 2005. - 560 p.

The book examines the history of world management science from ancient times to the present day. The author covers the problems of ancient management, managerial revolutions, Machiavelli's concept of leadership, the classical school of management and, in connection with it, the views of Frederick Taylor, Max Weber, Henri Fayol, as well as the views of representatives of the school of “human relations”, including the theory of motivation and (or )guidance by Elton Mayo, Frederick Herzberg, Douglas McGregor and others.

Problems of motivating the behavior of entrepreneurs, strategic management, quality management and other concepts of modern management.

The book is addressed to students of economics and sociology, teachers and graduate students, as well as anyone interested in management problems.

Until recently, the concepts of “management” and “manager” sounded unusual. Today, hundreds of courses, seminars, business and management schools have emerged in the country. Some rely on solid foreign experience and attract foreign consultants. But there are many more people who want to join the basics of modern management - demand clearly exceeds supply.

Content:
From the author
Historical meaning of the term "management"
Ancient demagogue
Despotism - unlimited power
Selfish popularity seeker
Teacher and mentor
Entrepreneur and manager
The Art of Dressage
Motivation for voluntary submission
Invisible Success Factors
Manager - employee
Errand boy? .
Questions for the chapter
Managerial revolutions
First management revolution
Business relations and writing
Second management revolution
Third management revolution
The Fourth Management Revolution
Manager professionalization
Manager's specialization
Corporate management
Fifth management revolution
Displacement of the capitalist
The emergence of the theory of managerial revolution
Strengthening and dominance of the bureaucracy
Managers as a social class
Separation of ownership from control.
Management boom Is a new management revolution coming?
Managerial revolutions in Russia
Questions for the chapter
Specific example
Code of laws of Hammurabi.
Questions for example
Specific example
School of officials in ancient Egypt
Questions for example
Antiquity: the birth of civilized management
Cybernetics - the art of control
Oikonomia - economic management
The most profitable business
More beautiful and rational
Civilization of venture firms
Philosophers - Entrepreneurs Civilization of the Cultural Market
Participative management of the ancient Greeks
Questions for the chapter
Machiavelli: technology of power and Diderstna
Herald of European management
Historical face of the era
Passion to gain and fear of losing
Winners are not judged
Will to power
Freedom is just the desire not to be oppressed
The crowd follows the appearance of success
Fear and Love
An honest person makes mistakes more often
A leader shouldn't be generous
It's better to keep it at bay
To be generous is to be dependent
Reward gradually, punish immediately
Qualities of a lion and properties of a fox
Envy creates enemies, assertiveness creates supporters
Personality and impersonality
The principle of relativity. Relativity and the principle of differentiation
Circulation of forms of control
Decision making principle
The meaning of Machiavelli's ideas
Questions for the chapter
The founders of “scientific management”
Development of theoretical views
Socio-economic prerequisites
Manchester - management center
A galaxy of great Englishmen
Boltin and Watt experiment
R. Owen - pragmatist and utopian
Experiment in New Lenark
The Collapse of Owen the Socialist Reasons for the Rise and Fall
The meaning of R. Owen's ideas
Preparatory stage
Followers of the "early managers"
Questions for the chapter
"Scientific Management" Management Center Moves to America
Old factory system
Philadelphia - the new center of management
Society of Mechanical Engineers Biography of F. Taylor
Leaders of the scientific management movement
F. Gilbrett
Questions for the chapter
Specific example
Rules for economy of movements
Questions for example
Classical geometry of labor
Laws and principles of scientific organization of labor
Differential payment system
Enrichment or simplification of work?
Timing and distribution of work
Questions for the chapter
Personnel Management. Achieving Worker Program
Sample - school class
Create guarantees only for the best
Work should be challenging
Motivation, assessment and promotion.
Achieving Leader Program
Functional administration Social monitoring
Interpersonal communication process
Leadership style
Disciplinary system
Questions for the chapter
Specific example
Introduction of Taylorism in Hungary
Questions for example
Restrictionism and “working coolly”
"Working cool"
Who benefits from the “middle peasant”?
Restrictionism at Aivaz
Cultural characteristics
Research by A.F. Zhuravsky
"Work cool" today
Questions for the chapter
Management Philosophy Biography of G. Emerson
Taylor and Emerson systems
World history from a management perspective
Lessons from military entrepreneurship
Lessons from Japanese business
Two types of organization
Pyramid of Confusion
Tonnage mania
The work is productive and stressful
View of the management pyramid from below
Management from what has been achieved
Discipline of responsibility
The meaning of G. Emerson's ideas
Questions for the chapter
Sociology of bureaucracy
The problem of national identity
Historical mission of rationalization
Alienation and participation in management
Legal type of domination
The essence of bureaucracy
Historical types of bureaucracy
Achieving objectivity through formalization
Employee status
Bureaucracy as an ideal type
Bureaucracy and socialism
Questions for the chapter
Specific example
Egyptian bureaucracy
Questions for example
Specific example
Instructions from Vizier Rekhmir
Questions for example
Administrative theory
Personality of A. Fayol
Management as administration
Taylor and Fayol
Control function
Management principles
Questions for the chapter
Classical school of management
Achievements and significance of the “classics”
Structure of the classic Skoda
Formal logic of Mooney and Reilly
Leadership and the Scalar Principle
The British take up the baton
"Synthetic Approach" by Urwick and Gulik
Classical school methodology
Basics of the classical organization paradigm
Questions for the chapter
The origin of management in Russia and its development in the USSR
Pre-revolutionary period
Post-revolutionary period
Tectology of A. Bogdanov
The language of science is the language of the era
“Industrial Utopia” by O. Yermansky
At the intersection of different methodologies
Concept of NOTES by A.F. Zhuravsky
Questions for the chapter
Work culture and management A. Gasteva
Life activity of A. Gastev
Concept of cultural attitudes
Labor training
Work culture
Questions for the chapter
Specific example. Memo rules
Questions for example
Developments of the Kharkov school of management and psychotechnics
"Order Theory"
Discipline issues
Specific example
Situational approach of F. Dunaevsky
Development of psychotechnics
Psychotechnics at the enterprise
Prerequisites for institutionalization
Questions for the chapter and example
Social engineering and the practice of nonscience
Practice of A. Gastev
Constructivism N. Vitke
Methodology of F. Dunaevsky
Implementation practice: comparison of systems
Questions for the chapter
Hawthorne experiments
Hawthorne Experiments: Stage One
Hawthorne Experiments: Second Stage
Hawthorne Experiments: Third Stage
"The Hawthorne Effect"
Revisiting Hawthorne's discovery
Questions for the chapter
Specific example
Experiment at Volvo
Questions for example
Hierarchy of needs
The emergence of new approaches
The structure of D. Maslow's theory of needs
Dynamics of needs
Workplace needs
Management theories of Herzberg M McGregor
Two-factor theory of F. Herzberg
Application of Herzberg's creation
The theory of leadership styles by D. McGregor
Diagnostics and implementation
Interrelation of theories
Specific example. McGregor D.
The human aspect of the enterprise
Questions for the chapter and example
Motivation of managers and entrepreneurs
W. James's instinctive theory of motivation
Expectations and Values ​​Theory
D. McClelland's achievement motivation
"Formula for Success" by J. Atkinson
Motivation and likelihood of success
Attributional theory of motivation
Scale of “internality - externality”
Power and leadership
Risk appetite
Cognitive theory and heuristics of thinking
Social context of entrepreneurship
Questions for the chapter
Organizational behavior
What is a social organization
Organizational Behavior Variables
Types of power in an organization
Value barrier
Tannenbaum and Schmidt scale
J. Homans model
Theory of immaturity by K. Argyris
R. Likert's style theory
“Stimulating” and “preventive” styles
Blake and Mouton model
The concept of fear and love by A. Etzioni
Model of a successful leader by B. Bass
R. Likert's model of effective organization
Style selection
Organizational change strategy
Questions for the chapter
Modern management
Strategic planning
Marketing
Quality control
Logistics
Project management and cost management
New areas of management
Personnel management and requirements for a manager
Questions for the chapter
Tasks and exercises
Exercises
Tasks
Answers to exercises
Answers to problems
Literature
Content

5th ed. - M.: Academic. Project: Trixta, 2005. - 560 p.

The book examines the history of world management science from ancient times to the present day. The author covers the problems of ancient management, managerial revolutions, Machiavelli's concept of leadership, the classical school of management and, in connection with it, the views of Frederick Taylor, Max Weber, Henri Fayol, as well as the views of representatives of the school of “human relations”, including the theory of motivation and (or ) guidance by Elton Mayo, Frederick Herzberg, Douglas McGregor and others.

Problems of motivating the behavior of entrepreneurs, strategic management, quality management and other concepts of modern management.

The book is addressed to students of economics and sociology, teachers and graduate students, as well as anyone interested in management problems.

Format: pdf/zip(5th ed., 2005)

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Format: doc/zip(1st ed., 2000)

Size: 344 KB

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Content(according to the 2000 edition)
From the author 2
Chapter 1 HISTORICAL MEANING OF THE TERM “MANAGEMENT” 5
Ancient demagogue 5
Despotism - unlimited power 5
Selfish popularity seeker 5
Teacher and mentor 5
Entrepreneur and manager 6
The Art of Dressage 6
Motivation for voluntary submission 7
Invisible success factors 7
Manager - employee 7
Errand boy? 7
Questions for Chapter 8
Chapter 2 MANAGERIAL REVOLUTIONS 8
First management revolution 8
Business Relations and Writing 8
Second management revolution 9
The third management revolution 9
The Fourth Management Revolution 9
Manager professionalization 10
Manager Specialization 10
Corporate management 10
Fifth management revolution 11
Displacement of the capitalist 11
The emergence of the theory of managerial revolution 11
Strengthening and domination of bureaucracy 12
Managers as a social class 12
Separation of ownership from control 12
Management boom 13
Is a new management revolution coming? 13
Managerial revolutions in Russia 14
Questions for Chapter 15
Case Study 1: Code of Laws of Hammurabi 15
Questions for example 16
Case Study 2. School of Officials in Ancient Egypt 16
Questions for example 17
Chapter 3 ANTIQUE: THE ORIGIN OF CIVILIZED MANAGEMENT 17
Cybernetics - the art of management 17
Oikonomia - economic management 18
The most profitable business 18
More beautiful and rational 19
The Civilization of Venture Firms 19
Philosophers - entrepreneurs 20
Cultural Market Civilization 20
Participative management of the ancient Greeks 21
Questions for Chapter 21
Chapter 4 MACHIAVELLI: TECHNOLOGY OF POWER AND DIRECTORY 21
Herald of European Management 21
Historical figure of era 22
Passion for gain and fear of losing 22
Winners are not judged 22
Will to Power 23
Freedom is just the desire not to be oppressed 23
The crowd follows the appearance of success 24
Fear and Love 24
An honest person makes mistakes more often 24
A leader should not be generous 25
It is more useful to keep at bay 25
To be generous is to be dependent 25
Reward gradually, punish 25 at once
Qualities of a lion and properties of a fox 26
Envy creates enemies, assertiveness creates supporters 26
Personality and impersonality 26
Principle of relativity 27
Relativity and the principle of delimitation 27
Circulation of forms of management 27
Decision principle 28
The meaning of Machiavelli's ideas 28
Questions for Chapter 28
Chapter 5 Founders of “SCIENTIFIC MANAGEMENT” 28
Development of theoretical views 29
Socio-economic prerequisites 29
Manchester - management center 29
A galaxy of great Englishmen 30
Boltin and Watt Experiment 30
R. Owen - pragmatist and utopian 31
New Lenark Experiment 31
The Fall of Owen the Socialist 31
Reasons for rise and fall 31
The meaning of R. Owen's ideas 32
Preparatory stage 33
Followers of “early managers” 33
Questions for Chapter 33
Chapter 6 “SCIENTIFIC MANAGEMENT” 34
The center of management moves to America 34
Old factory system 34
Philadelphia - new management center 35
Society of Mechanical Engineers 36
Biography of F. Taylor 36
Leaders of the scientific management movement 36
F. Gilbrett 37
Questions for Chapter 38
Specific example. Rules for economy of movements 38
Questions for example 38
Chapter 7 Classical geometry of labor 38
Laws and principles of scientific organization of labor 39
Differential payment system 41
Enrichment or simplification of work? 42
Timing and distribution of work 43
Questions for Chapter 43
Chapter 8 PERSONNEL MANAGEMENT 44
Achieving Worker Program 44
Sample - school class 45
Create guarantees only for the top 45
Work should challenge 46
Motivation, assessment and promotion 46
Achieving Leader Program 47
Functional administration 47
Social monitoring 48
Interpersonal communication process 48
Leadership style 49
Disciplinary system 49
Questions for Chapter 49
Specific example. Introduction of Taylorism in Hungary 50
Questions for example 50
Chapter 9 RESTRICTIONISM AND “WORKING WITH COOLness” 51
“Working Cool” 51
Who benefits from the “middle peasant”? 52
Restrictionism at Aivaz 54
Cultural characteristics 56
Research by A.F. Zhuravsky 57
“Work cool” today 57
Questions for Chapter 58
Chapter 10 PHILOSOPHY OF MANAGEMENT 58
Biography of G. Emerson 59
Taylor and Emerson systems 59
World history from a management perspective 59
Military Entrepreneurship Lessons 60
Japanese Business Lessons 61
Two types of organization 61
Pyramid of Confusion 61
Tonnage Mania 62
The work is productive and intense 62
View of the management pyramid from below 63
Management from what has been achieved 63
Discipline of responsibility 64
The meaning of G. Emerson's ideas 64
Questions for Chapter 64
Chapter 11 SOCIOLOGY OF BUREAUCRACY 64
The problem of national identity 65
Historical rationalization mission 65
Alienation and participation in management 66
Legal type of domination 67
The essence of bureaucracy 67
Historical types of bureaucracy 67
Achieving objectivity through formalization 68
Employee status 69
Bureaucracy as an ideal type 69
Bureaucracy and socialism 69
Questions for Chapter 69
Case Study 1. Egyptian Bureaucracy 70
Questions for example 71
Specific example 2. Instructions of Vizier Rekhmir 71
Questions for example 71
Chapter 12 ADMINISTRATIVE THEORY 71
Personality of A. Fayol 72
Management as administration 72
Taylor and Fayol 72
Control function 73
Management principles 74
Questions for Chapter 75
Chapter 13 CLASSICAL SCHOOL OF MANAGEMENT 75
Achievements and significance of the “classics” 75
Structure of the classic Skoda 75
Formal Logic Mooney and Reilly 76
Leadership and the Scalar Principle 77
The British take up the baton 78
Urwick and Gulik's "Synthetic Approach" 78
Classical school methodology 80
Basics of the classical organization paradigm 80
Questions for Chapter 82
Chapter 14 THE ORIGIN OF MANAGEMENT IN RUSSIA AND ITS DEVELOPMENT IN THE USSR 82
Pre-revolutionary period 82
Post-revolutionary period 84
Tectology A. Bogdanov 86
The language of science is the language of the era of 87
“Industrial Utopia” by O. Yermansky 87
At the intersection of different methodologies 88
Concept of NOT by A.F. Zhuravsky 89
Questions for Chapter 89
Chapter 15 CULTURE OF LABOR AND MANAGEMENT A. GASTEV 89
Life activity of A. Gastev 90
Concept of cultural attitudes 90
Labor training 91
Work culture 91
Questions for Chapter 92
Specific example. Memo rules 92
Questions for example 93
Chapter 16 DEVELOPMENTS OF THE KHARKIV SCHOOL OF MANAGEMENT AND PSYCHOTECHNIQUES 93
"Order Theory" 94
Discipline issues 94
A concrete example. Situational approach of F. Dunaevsky 95
Development of psychotechnics 95
Psychotechnics at the enterprise 96
Prerequisites for institutionalization 97
Questions for chapter and example 97
Chapter 17 SOCIAL ENGINEERING AND THE PRACTICE OF NONOVIEW 97
Practice of A. Gastev 97
Constructivism N. Vitke 99
Methodology of F. Dunaevsky 101
Implementation practice: comparison of systems 103
Questions for Chapter 105
Chapter 18 THE HAWTHORNE EXPERIMENTS 105
Hawthorne Experiments: First Stage 106
Hawthorne Experiments: Second Stage 106
Hawthorne Experiments: Third Stage 107
"The Hawthorne Effect" 108
Revisiting Hawthorne's discovery 108
Questions for Chapter 110
Specific example. Experiment at Volvo 110
Questions for example 111
Chapter 19 HIERARCHY OF NEEDS 112
The emergence of new approaches 112
The structure of D. Maslow's theory of needs 112
Dynamics of needs 113
Workplace needs 114
Chapter 20 CONTROL THEORIES OF HERZBERG M MCGREGOR 115
Two-factor theory of F. Herzberg 115
Application of Herzberg's creation 117
The theory of leadership styles by D. McGregor 118
Diagnostics and implementation 119
Interrelation of theories 120
Specific example. McGregor D. Human aspect of the enterprise 120
Questions for chapter and example 122
Chapter 21 MOTIVATION OF MANAGERS AND ENTREPRENEURS 122
William James's instinctive theory of motivation 122
The theory of expectations and values ​​123
Achievement motivation by D. McClelland 123
“Formula for Success” by J. Atkinson 124
Motivation and likelihood of success 124
Attributional theory of motivation 125
Scale of “internality - externality” 125
Power and leadership 125
Risk appetite 126
Cognitive theory and heuristics of thinking 127
Social context of entrepreneurship 127
Questions for Chapter 128
Chapter 22 ORGANIZATIONAL BEHAVIOR 128
What is a social organization 129
Organizational Behavior Variables 129
Types of power in an organization 130
Value barrier 130
Tannenbaum and Schmidt scale 130
J. Homans model 131
K. Argyris' theory of immaturity 131
R. Likert's style theory 131
“Stimulating” and “precautionary” styles 132
Blake and Mouton Model 132
The concept of fear and love by A. Etzioni 133
Model of a successful leader by B. Bass 133
R. Likert's model of effective organization 134
Style selection 135
Organizational change strategy 136
Questions for Chapter 136
Chapter 23 Modern management 137
Strategic planning 137
Marketing 138
Quality management 138
Logistics 139
Project management and cost management 140
New areas of management 140
Personnel management and requirements for a manager 141
Questions for Chapter 141
PROBLEMS AND EXERCISES 141
Exercises 141
Problems 144
Answers to exercises 144
Answers to problems. 145
LITERATURE 145
Contents 148