Transport companies organize the delivery of various goods from the sender to the recipient. But not everyone knows that they can be used to send even small-sized parcels.

Large transport companies have their terminals in many Russian cities. Therefore, before sending the goods, you must first find out whether there is a branch of the company at the point of departure and in the place where the parcel is sent. Many companies offer delivery not to the terminal, but to the recipient's address, but this costs more.

Sending parcels by Business Lines

One of the most famous companies in the cargo transportation market is Business Lines LLC. It has existed since 2001, has an extensive vehicle fleet and more than a hundred branches in Russia, Kazakhstan, Belarus, and Kyrgyzstan. In addition to large shipments, the company also delivers small-sized cargo and documents with the following parameters:

• weight – up to 5 kg;
• size in one of three dimensions – up to 0.4 m;
• the sum of three dimensions is not more than 1.1 m.

Transportation is possible between all cities in which the company has branches. The cost of sending a parcel by a transport company includes delivery from the sender's address to the recipient's address (this is only possible within the city). A person can deliver the parcel to the terminal independently, but the price of the service will not change.

To send cargo, you need to fill out an order form on the website or at a company branch. Then a receiving invoice is issued, which is the main forwarding document. If the sender or addressee is individual, then not only the first name, last name and patronymic, but also passport data are indicated. The invoice number must be provided to the recipient, and you can also use it to track the parcel on the Business Lines website.

When the value of the cargo is declared, it will be necessarily insured, but you can refuse cargo insurance at your own risk.

The cost of transportation is calculated after determining the parameters of the parcel at the terminal. Payment can be made in cash or by non-cash payment.

Business lines provide the possibility of air transportation of goods, as well as delivery by several modes of transport. For transportation on non-standard routes, individual logistics schemes are developed.

Please note that sending a parcel by the transport company Business Lines is possible if its contents are accepted for transportation. Some goods are prohibited for transportation, for example: perishable foods, live plants, animals, cash, alcohol, dangerous chemicals, weapons and so on. For air travel there is an additional list of restrictions.

Thus, using the example of Delovye Linii LLC, the basic principles of delivery of small-sized cargo by transport companies are shown.

The Business Lines company provides cargo transportation services in the Russian Federation and CIS countries. An important aspect in work transport company, is the availability of correctly completed documentation. The cargo carrier cares about its reputation and tries to create comfortable conditions for its customers. In this regard, on the company’s official website there is a section “Documents for downloading”, which includes the entire set of documentation that may be needed when sending cargo. Let's look at some options in more detail.

Types of powers of attorney for sending and receiving

A power of attorney is a document through which a person has the right to carry out certain transactions on behalf of a third party.

The Business Lines company offers several types of powers of attorney, which in turn are divided into two large groups:

General power of attorney, which includes:

• general power of attorney to receive cargo;
• general power of attorney for sending cargo;
• general power of attorney for receiving and sending cargo;

One-time power of attorney, consisting of:

• one-time power of attorney to receive cargo;
• one-time power of attorney for sending cargo;
• one-time power of attorney for receiving and sending cargo;

The difference between the two groups is that the first type of documentation gives more powers and rights to interact with the cargo than the second.

Types of forms and documents in Business Lines

On the official website dellin.ru, in the corresponding section, it is presented a large number of forms and documentation related to the transportation of goods. To make it easier to navigate the presented diversity, all documents are divided into sections by topic:

• forms of transport expedition agreements;
• transportation agreement forms;
• forms of cargo storage agreements;
• price lists for services;
• information on air transportation and express transportation;
• legislation;
• application forms;
• forms for changing order data;
• sample documents;
• document forms; Company details;
• lists of goods; representatives of the press;
• users of the website and mobile application.

Each section includes a package of documents relating to a specific topic. For example, the last section contains rules and guidelines for use mobile application. Also, under all sections there is a link, clicking on which will open documents that do not support the pdf format. These can be photographs, drawings, documents in Word and Excel format. In order to use any of the forms presented, there is no need to register in the LC. All you have to do is go to the website, go to the desired section and find the appropriate document. After clicking on the link, the download will occur automatically.

How to request accounting documents?

There are several types of such documentation:

• documents (invoice and certificate of completion of work, delivery note, invoice, PKO, forwarding receipt);
• Act of reconciliation;
• check;

In order to make a request to receive accounting documents, you must fill out an application on the official website of the cargo carrier. It must indicate the type of document, for what period of time the documents are needed, indicate the applicant’s data (TIN, legal form, checkpoint, name. legal address, contact person responsible for reception, and his telephone number). Next, determine the delivery method and clarify whether copies of documents need to be sent; if yes, indicate the sending method (fax or e-mail). After clicking the “Place an order” button, the application will be sent automatically.

In order to save time and have 100% confidence in the safety of the cargo, individuals and legal entities transport goods with the help of transport companies. One of the large transport companies is Delovye Linii LLC. However, even such an experienced company may have difficulties transporting goods. In our article, let's look at how to write a complaint about poor quality services provided by this company.

How to react

First of all, it should be noted that you should be persistent and patient. The fact is that this company is characterized by any obstruction in the preparation of documents confirming the poor quality of cargo transportation services. In most cases, you will have to go to court to recover damages.. Therefore, it is initially recommended to assess the cost of the losses incurred and decide whether it is worth going to court if they are minimal. Let's look at cases of how the sender and recipient should behave in the event of conflict situation with Business Lines.

To the sender

If the recipient refuses to receive the cargo, the sender receives a notification about this fact. After receiving a message, it is recommended to contact the recipient and find out the reasons for his refusal. If the recipient took photos and videos, ask them to send them to you to assess the damage caused. It is your right to request return delivery from Business Lines. However, you should not pick up the cargo right away. Draw up a report together with the company, where you describe in detail all the damage caused to the cargo. If the transport company refuses to draw it up, you can contact the Chamber of Commerce and Industry for expert help. He has the authority to draft it. This service is paid. Contacting other organizations for help in drawing up an act may lead to its being challenged in judicial procedure.

After compiling required document, you should write a claim indicating the amount of damage caused.

Recipient

If upon receipt of the cargo you see damage, do not pick it up immediately. Try to document the damage in a photo or video. Call the sender immediately and agree with him on the procedure for your actions.

If Business Lines were to deliver a purchase to you, you have the right to refuse to receive it at all. In this case, the cargo will be accepted for safekeeping by the transport company. The stay will be paid. But these expenses can easily be reimbursed in court. Do not pay shipping costs as you will not be able to recover them in court..

The sender can figure out this situation himself. If a refusal is received, it is necessary to require the drawing up of a report in which all damage to the cargo will be described in detail. If you refuse to draw up such an act, as well as after it has been drawn up, you should write a claim to the transport company.

It should be noted, What arbitrage practice with Business Lines is huge. Transport organization tries in every possible way to delay the process, the testimony of employees may differ. But the court is almost always on the side of the injured person.

How to compose

The claim must be made in writing. There is no special form for it. But there are the following rules for its compilation:

• In a hat the name of LLC “Business Lines” and the legal address are indicated, which can be found out from the concluded agreement. Here you should write your data - last name, first name, patronymic, registration address and telephone number.
• In the main part describes what happened, indicates facts, circumstances, provides references to regulations and the concluded agreement, the requirements in the Business Lines are described, and the deadline for fulfilling such requirements is indicated.
• At the end The claim is signed and dated.

The document is drawn up in two copies. If you take it yourself to the company’s office, ask the specialist to sign the second copy confirming its acceptance. When sending by email, use the form registered letter with notice. The notice will be returned to you and will serve as proof of receipt of the claim.

The period for consideration of the application is 30 calendar days from the date of its receipt.

Sample

LLC "Business Lines"

Ivanov Ivan Petrovich

242600, Bryansk, st. Lenina, 547

Claim

Between me and Delovye Linii LLC, a cargo transportation agreement No. 37233 dated September 23, 2017 was concluded. In accordance with it, a cargo of a sewing machine weighing 50 kg was sent using consignment note No. 65 dated September 23, 2017. worth 20,000 rubles.

According to clause 2.7 of the contract, the cargo was to be delivered to Moscow before September 27, 2017. The recipient received the cargo partially damaged, which is confirmed by act No. 987 dated September 27, 2017.

According to paragraph 1 of Article 796 Civil Code Russian Federation The carrier is responsible for failure to preserve the cargo or luggage that occurs after accepting it for transportation and before handing it over to the consignee, the person authorized by him or the person authorized to receive the luggage, unless he proves that the loss, shortage or damage (spoilage) of the cargo or luggage occurred due to circumstances which the carrier could not prevent and the elimination of which did not depend on him.

According to paragraph 2 of paragraph 2 of Article 796 of the Civil Code of the Russian Federation, damage caused during the transportation of cargo or luggage is compensated by the carrier in the event of loss or shortage of cargo or luggage in the amount of the cost of the lost or missing cargo or luggage.

According to paragraph 3 of Article 796 of the Civil Code of the Russian Federation, the carrier, along with compensation for established damage caused by loss, shortage or damage (spoilage) of cargo or luggage, returns to the sender (recipient) the carriage charge collected for the transportation of lost, missing, spoiled or damaged cargo or luggage , if this fee is not included in the cost of the goods.

Based on the above, I request, within 10 calendar days from receipt of the claim:

1. Refund to me the money paid as freight in the amount of 3,000 rubles.
2. Reimburse the cost of partially damaged cargo in the amount of 5,000 rubles.

Complaint on the company website

In addition to the above methods of filing a claim, you can use it through the transport company’s website. To do this you need to log in Personal Area, register and in the claim section click the “Create claim” button. After opening the form, fill in all the required fields, including the invoice number. Scan and attach any documents related to the case.

Right here, in your personal account you can find out the status of consideration of your claim.

The article talks about the power of attorney for “Business Lines” to receive cargo. Below you can download sample forms and completed copies.

This network company is engaged in cargo transportation between its terminals. Its points and offices are located throughout Russia. To receive delivered cargo from this company, a power of attorney is required. It can be drawn up at any notary organization or office.

The paper form must take into account all the standard items, columns and lines that are prescribed for such documentation. The document is signed by the principal and the attorney, certified by a notary.

What is the company

GC (Group of Companies) “Business Lines” is a specialized operator in the transport and transportation sector engaged in loading, unloading and delivery of goods transported from one of its terminals to another.

General information about the logistics institution:

1. Creation time: 2001.
2. The city of origin of the organization and location of the main office is St. Petersburg.
3. Number of terminals in Leningrad region and the northernmost capital of Russia - 20 objects.
4. Activities covered throughout the country.
5. International transportation – yes.
6. The working schedule for receiving and issuing (“SPb-Parnas”, “SPb-Vostok”) is all days of the week.
7. Cargo storage in terminals – “SPb-Shushary”, “SPb-Parnas”.
8. Types of goods transported – specialized, same type, prefabricated, live, etc.
9. Transport used - couriers, cars, air (mainly for international transport), multimodal (using several types of vehicles on one route).
10. In addition to logistics, a network of warehouses and the provision of warehouse services are used.
11. There is a call center, online chat, and a portal for consultations and applications available 24 hours a day.
12. To fully use the site, preliminary registration and authorization (login with login, password) is required.
13. The last date for obtaining the quality of service certificate “ICO 9001:2015” is 2017.

All design documentation when collaborating with this company must be observed taking into account all the rules and regulations under the laws of the Russian Federation. The documents must contain the original signature of the sender.

The company accepts only standard forms of invoices, invoices, applications, payment orders, powers of attorney.

The operator is considered in Russia one of the main leaders in its field. You can place cargo for shipment at the Business Lines company by using its official website.

When placing an order, the personal data of the recipient and, accordingly, the number of the power of attorney by which he is given such rights are indicated.

Types of power of attorney for “Business Lines” to receive cargo

More than one option is used to receive cargo. Such documentation usually has two main directions:

1. With one-time use of rights – regular.
2. With repeated use of the rights of an attorney – general.

In addition, paper can have different functionality for certain manipulations with the load:

• receiving;
• sending;
• receiving and sending.

Typically, such a document is issued exclusively to an individual. It happens that it is necessary and individual entrepreneur.

In any case, the transfer of rights is carried out to an individual who could not only be present during the inspection of the cargo, but also affix the necessary signatures, show, and accept various papers related to the receipt of the cargo.

One-time

A document for one-time use is required in non-systematic cases of receiving cargo from the Business Lines company.

This is usually required when the parcel needs to be received once or twice a year. This practice applies to both individuals, individual entrepreneurs, and medium-sized and large enterprises.

Therefore, if the cargo must be received by an authorized person from an organization, or production, company, then you can make a paper from a notary that will give such rights.

A one-time power of attorney can be issued by:

• a citizen in the name of another civilian;
• a legal entity for its employee, who is entrusted with receiving the cargo;
• an individual entrepreneur is someone he can trust.

Responsibilities that must be performed by an employee of the enterprise or another attorney, according to a one-time power of attorney:

1. Bring and show documents related to cargo transportation.
2. Receive cargo documentation.
3. Sign on behalf of the principal.
4. Check the integrity and safety of the goods brought.
5. Pay for services (if required).
6. Pick up and remove cargo from the operating company’s warehouse.

General

General paper for a person who is entrusted with receiving cargo at the Business Lines terminal is necessary when the delivery of the goods brought and received is carried out regularly for the trustee. In this case, a separate delivery schedule may be drawn up for the recipient enterprise.

The director of any enterprise can trust one responsible person - a full-time employee - to track all this, as well as receive cargo every time.

In practice, it turns out that often the regularity of service in the Business Lines company falls precisely on representatives of small, medium and big business. Civilians rarely issue this type of document.

What are the responsibilities of an attorney under a general power of attorney:

1. Work with documents.
2. Signatures.
3. Storing and using seals.
4. Bear full responsibility for goods and materials (inventory).
5. Takes care of the integrity of the cargo during further delivery to the address.
6. Personally deliver to the addressee.
7. Fill out refusals, send complaints when damage to delivered property is detected, etc.

Document form

After downloading to your computer, the forms are filled out manually, and then the completed forms are printed on paper.

They can be checked by forwarders, an official representative of the operator, or an intermediary, warehouse workers, and other employees. Based on the power of attorney, a payment order is activated when it is necessary to pay the Business Lines company.

These procedures are performed without prior registration and authorization on the site. To apply for in electronic format document, you will first need to log in (log in as a user of the service).

Then go to your personal account and through it, again enter the general forms. Select the required power of attorney and fill out all its fields and items on the page that opens.

Electronic filling of such documents makes it possible not to print them out on paper, but to immediately send them via e-mail service to the company’s address. All this is done through your personal account.

However, the paper must be certified by a notary. For this purpose, communication with a specialist is used, as well as his electronic signature.

Sample filling

The following information must be filled out in a one-time power of attorney:

1. Place and date of the transaction.
2. Full name of the principal company.
3. Number from the taxpayer certificate of the trustor company.
4. Register the position of who acts as a principal on behalf of the enterprise.
5. Indicate on what basis such a person acts - Charter, for example.
6. Personal information of the authorized person.
7. Functions of a trusted person.
8. Validity periods.
9. Signatures of the parties with transcripts of their names.

A general power of attorney must be filled out on the same principle as a one-time power of attorney, but with the only difference that the functions will be expanded. This must be stated on the form.

A distinctive characteristic of such a paper will also be its validity period. Most often it is made with a validity period of a whole year. Such a power of attorney can be issued for a maximum period of 3 years.

The recipient is required to present all necessary documents at the collection point. A power of attorney can be made through a notary for one-time receipt of cargo.

But with regular cooperation with a cargo transportation company-operator, a general power of attorney is needed with expanded functions for the trustee’s representative.

• the original or a copy certified by a notary or individual sole executive officer of the document on appointment to the position of the sole executive body of a legal entity. Such documents are: protocol general meeting participants - shareholders, board of directors - or the decision of the sole participant/founder;

Identity document.

• Notarized power of attorney;
• power of attorney with the seal of the organization, drawn up according to the sample;
• organization seal (only when delivering cargo to the recipient’s address);
• stamp of the organization indicating the organizational and legal form, company name and location (only when delivering cargo to the recipient’s address).

An identification document, the details of which were specified by the shipper upon shipment.

It is allowed to release cargo by power of attorney, executed in simple written form, provided that it was executed by the consignee indicated in the consignment note in person at the terminal in the presence of a Business Lines employee involved in the delivery of the cargo.

• If a specific identification document is specified on the delivery slip, only that document will be required.

If the TIN is indicated on the receipt invoice, you will need an identification document, and optionally:

• certificate / notification of registration with the tax authority

(original or notarized copy);

The identification document specified in the power of attorney.

• notarised power of attorney;
• power of attorney in simple written form, certified by the seal of the individual entrepreneur;
• IP stamp (only when delivering cargo to the recipient’s address).

Please note: the power of attorney must contain the details of the identity document of the recipient's representative, which is presented upon receipt of the cargo. The power of attorney is transferred to the Business Lines employee and cannot be returned to the recipient. Read the instructions for issuing powers of attorney.

Free legal advice:

Power of attorney for receiving cargo and sending it to a transport company (sample)

If you need your employee, driver or any other individual to receive your cargo from a transport company (TC), then you will need a power of attorney to receive the cargo from the TC. Regarding the power of attorney for sending, read below.

The power of attorney for the transport company is filled out in free form on your organization’s letterhead. The main thing is that it contains the following points:

1. Name of the organization and its details;
2. The start date of the power of attorney and its duration;
3. Full name and passport details of the person you trust to receive or send goods on behalf of your organization;
4. Name of the transport company for which the power of attorney was drawn up.
5. Signature of the general director, individual entrepreneur or other responsible person who has the right to entrust such powers;
6. Date of drawing up the power of attorney.

If you need a power of attorney not to receive, but to send

Previously, it was possible to send goods without a power of attorney. But since 2016, all transport companies began to require a power of attorney for shipment. Moreover, if, for example, your manager not only receives, but also sends cargo to the transport company, then he needs two separate powers of attorney: one for receiving, the other for sending. But this is not a problem, since these two documents will differ only in one word - “receive/send”.

Do the power of attorney requirements differ for different transport companies?

No. Everything is about the same. Therefore, it is better to make one sample power of attorney for receiving cargo and one for sending it, and then simply change in them the names of transport companies and passport details of the persons to whom you will trust the authority.

Free legal advice:

Below I provide a sample power of attorney that I used for all federal transport companies for several years: PEC, Business Lines and RATEK. As far as I remember, the power of attorney form for receiving PEC was taken as a basis. However, no problems arose in the remaining TCs. So, I think this sample will be suitable for other transport (KIT, Energy).

The organizational and legal form of your organization is also not important. This template is suitable for both LLC and individual entrepreneurs. Verified.

Sample power of attorney to receive cargo

INN/KPP3/, OGRN5639, Address: Petrozavodsk, st. Kalinina, 15-23,

R/sv JSC "Tinkoff Bank", C/s, BIC,

Phone: 8 (, email:

Free legal advice:

City of Petrozavodsk, Republic of Karelia, Russian Federation

Limited Liability Company "AKTIV" (LLC "AKTIV"), represented by General Director Ivanov Yuri Aleksandrovich, acting on the basis of the Charter, authorizes Nikonenko Dmitry Andreevich (date of birth: 01/10/1983), passport: series No., issued 05/10/2004 Department of Internal Affairs of the city Petrozavodsk, registered at the address: Petrozavodsk, st. Repnikova, 3, building 1, apt. 38, receive cargo from PEK LLC.

At the same time, Dmitry Andreevich Nikonenko is vested with all the rights necessary to fulfill the above powers, including the right to sign.

Sample signature _____________________ I certify.

This power of attorney is valid for one year.

Free legal advice:

This power of attorney has been issued without the right to be delegated to other persons.

General Director ______________________ / Ivanov Yu.A./

You can download this form in MS Word format from the link:

I repeat once again: if you need a power of attorney to send, then change the phrase “receive goods” to “send goods.” Otherwise, everything remains unchanged. If you need a power of attorney to receive for Business Lines, then change the name of the company: instead of “PEC” we write “Business Lines”. The same goes for other vehicles.

Free legal advice:

If you need help completing other documents

You can contact us. The first consultation is free. Details here.

Power of attorney to receive cargo. Sample design

This document is required in cases where the principal, for some reason, cannot personally receive the delivered cargo from a transport company or other organization engaged in the delivery of goods and parcels.

For whom to issue a power of attorney?

Both a legal entity and an individual can act as a trustee. Large enterprises issue such documents, as a rule, to their employees - freight forwarders, logisticians, drivers, etc.

Free legal advice:

This power of attorney, like any other, can be executed with the right of substitution. However, in this case it must be certified by a notary. It is worth noting that enterprises rarely give their representatives this kind opportunity, preferring instead to issue several powers of attorney for different people with different levels of authority.

Basic rules for drawing up a power of attorney

There is no standard unified template for filling out a power of attorney to receive cargo - enterprises have the right to independently develop its template or write a document in free form.

Filling out a power of attorney should not cause any particular difficulties; the main thing is to adhere to the standards established for writing such papers by the rules of office work, otherwise the document may raise doubts among specialists of the organization for which it is intended. The power of attorney can be issued either on the organization’s letterhead or on a regular A4 sheet. You can also fill it out either handwritten or in printed version. The main thing is the presence of a “live” signature of the principal on the document.

The power of attorney may be

Free legal advice:

• general (i.e. practically unlimited),
• special (for a certain time period)
• one-time (for one task).

The document must indicate its validity period. If such information is missing, the power of attorney will be considered valid for a year from the date of signing.

The writing of a power of attorney is most often done by the organization’s secretary or lawyer, who then submits it to the manager for signature. In conclusion, it is advisable to certify the document with a seal (since 2016, legal entities are not required to use seals and stamps in their work, but many state and non-state institutions most often still require a stamp on documents).

Instructions for filling out a power of attorney to receive cargo

• At the beginning of the document the word “Power of Attorney” and its number according to internal document flow are written. The next line indicates the locality in which the document is drawn up, as well as the date it was completed (day, month (in words), year).
• Next, the details of the principal - a legal entity - are entered into the power of attorney: the full name of the enterprise (indicating its organizational and legal form).
• Then you should write the position of the employee on whose behalf this document is being drawn up (usually the director, CEO organization or other person authorized to sign), his last name, first name, patronymic (first name and patronymic can be indicated as initials), as well as the document on the basis of which the principal acts (“Based on the Charter”, “Regulations”, etc. ).
• After this, personal information regarding the representative is entered: his last name, first name, patronymic, passport data (series, number, when and by whom it was issued).
• The next part of the power of attorney relates directly to those instructions that the representative is authorized to perform. If there are a lot of instructions, then it is advisable to indicate them in separate paragraphs with clear wording.
• In the penultimate line you should enter the validity period of the power of attorney or the date until which the power of attorney is valid.

After entering the above information, the authorized person puts his signature on the document, which must be certified by the head of the principal company. He also signs the power of attorney and, if necessary, puts the seal of the organization. Some powers of attorney are required to be certified by notaries, but this species this does not apply - a simple signature and seal of the principal is sufficient here, however, the absence of which is allowed if the organization operates without it.

After writing the power of attorney

If for any reason the principal wishes to revoke a previously issued power of attorney, he must notify the organizations to which the power of attorney was issued for submission. It is also advisable to get the power of attorney back.

Free legal advice:

Business lines power of attorney form

For example:

• if the consignor indicates the data of the consignee's passport, the cargo will be released only upon presentation by the consignee of the specified passport;
• if the shipper indicates the details of the consignee's driver's license, the cargo will be released only upon presentation by the recipient of the specified driver's license;

• original power of attorney to receive the cargo;
• a passport of a Russian citizen or a foreign passport - depending on which of these documents is specified in the power of attorney.

Sample documents

Rules for receiving cargo

We remind you that the cargo is a material value, therefore, to receive it you must:

• if the cargo is addressed to you personally, present the original document proving your identity;
• if you receive cargo under a Power of Attorney from the consignee, present the original duly executed Power of Attorney* and the original document proving your identity**;
• if the consignee is a legal entity, and you have the right to represent the interests of the specified entity without a power of attorney (you are its director), - present the original document proving your identity and a duly certified copy*** of a document confirming that you are the director of this legal entity* ***. IN in this case you also need to have the seal of the legal entity with you.

* If you wish, you can use a sample power of attorney posted on our website in the Forms section.

** Details of the identity document must match the details of the document specified in the power of attorney for receiving the cargo. The power of attorney must be signed in person by an authorized person (without using facsimiles or other technical means of execution).

Free legal advice:

*** A duly certified copy of a document is:

• a copy certified by the signature of the manager and the seal of the legal entity;
• a copy certified by the signature of an authorized employee (with the attachment of a document confirming authority) and the seal of a legal entity;
• notarized copy.

****The powers of the manager are confirmed:

• an extract from the Unified State Register of Legal Entities (made no more than 1 month);
• an order on the appointment of a manager (if the order raises reasonable doubts among an employee of the PEC Company, he has the right to request copies of the decision on the appointment of a manager, the Charter and/or an extract from the Unified State Register of Legal Entities).

Power of attorney to receive cargo

A power of attorney to receive cargo is a document that is issued by an individual or organization and contains the grant of the right to receive cargo from freight forwarding companies on behalf of the author of the document. In addition to the right to receive cargo and accompanying documents from the sender, it also gives the right to issue invoices for cargo, deliver cargo and accompanying documents to the recipient, and receive money for transportation services.

The power of attorney form for receiving cargo contains the following information:

Free legal advice:

• Title of the document;
• place and date of compilation;
• data of the principal (who provides rights and obligations);
• full details of the authorized person;
• the order itself;
• signature of the principal / seal of the organization.

A power of attorney to receive cargo does not require certification.

Download the power of attorney to receive the cargo

Power of attorney for sending cargo for legal entities

Download a sample power of attorney for sending cargo for legal entities to conclude a contract for cargo transportation by the transport company Logistics-Zapad

File name: doverennost_na_otpravku_gruza_dlya_yuridicheskogo_lica.xls

Free legal advice:

File size: 33 Kb

If the file download does not start after 10 seconds, click on this link

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A power of attorney to receive cargo is required by the transport company - the forwarder in order to receive the cargo at the point of departure. The power of attorney confirms the right of the forwarder to receive the cargo. In addition to receiving a power of attorney, it can also describe other powers of the attorney.

Free legal advice:

In the standard version, a power of attorney allows the attorney to perform all necessary actions related to freight forwarding services, including: receiving cargo intended for transportation from the sender, delivering the cargo addressed to the recipient, receiving the goods from the sender and handing over the accompanying documents to the recipient. cargo, issue a consignment note, receive from the sender necessary information about the cargo, receive funds in payment for the services provided.

In some cases, it is necessary to distribute powers to different persons, then it is necessary to separately issue a power of attorney for transportation, making payments, etc.

Business Line

Transportation of cargo by road from 1 kg to 10 tons between our terminals. Currently, cargo transportation is carried out between all divisions of Business Lines LLC, the network of which is constantly expanding due to the opening of new ones.

Express delivery

Express delivery can be provided between Moscow and St. Petersburg, as well as Podolsk and St. Petersburg. When ordering this service, the cargo will be available for pickup starting tomorrow morning in the recipient city.

Free legal advice:

The time for acceptance of cargo for express delivery and release of cargo received by express delivery at warehouses may vary.

Express delivery can deliver cargo whose parameters do not exceed the following:

Delivery to Kaliningrad

Please note that inter-terminal shipments by road are only possible to Kaliningrad. Sending goods from Kaliningrad is carried out only by air.

Shipments to Kaliningrad are subject to special document requirements and special restrictions on the nature of the cargo.

Documents when sending cargo

When handing over the cargo, you must attach a waybill, invoice, certificates (if the cargo is subject to certification), and a power of attorney. The specified documents are necessary for transporting cargo across the territory of Russia and are not transferred to the recipient. If documents need to be transferred to the recipient, the originals must be included in the cargo, and copies of the documents must be provided for transportation. You can also use additional paid service upon sending original CDs.

The receiving invoice (invoice of LLC “Business Lines”, confirming the fact of acceptance of cargo for shipment) is a one-time agreement for the provision of forwarding services.

Free legal advice:

When issuing a receipt invoice, it is necessary to indicate the full details of the sender, recipient and payer, and if the sender or recipient is a private person, indicate the passport details of individuals, full last name, first name, patronymic.

The fact of transfer/receipt of cargo is confirmed by the entry (signature) of the sender and the forwarder in the forwarding document - the receipt note of Business Lines LLC. The consignment note (BW) and the consignment note (BW) of the sender, containing the internal nomenclature (name, quantity, assortment, etc.) of each piece of cargo, are issued by Business Lines LLC without prior approval on the sender’s side and only subject to the mandatory compliance of the following requirements for the sender’s documents:

• The documents must indicate the name of the sender and recipient of the cargo.

These document requirements are also relevant when ordering cargo insurance services, and copies of documents are transferred to the employee of Business Lines LLC responsible for receiving the cargo. The main document when processing a shipment is the receipt note with original stamps and signatures!

Shipments from/to Kaliningrad are subject to special requirements for accompanying documents.

Documents required to receive the cargo

The recipient, a legal entity, must present:

Free legal advice:

• original power of attorney and identification document specified in the power of attorney, or
• seal and identity document. If the seal does not contain the company's TIN, the recipient's representative will need to provide the organization's TIN.

To the recipient – ​​an individual:

• identification document specified by the sender when sending the goods, or
• if the cargo is received by a third party, a notarized power of attorney and an identification document.

The recipient, an individual entrepreneur, must present:

• the same documents as for a legal entity, if the sender designated the recipient as a legal entity (indicating the TIN);
• the same documents as for an individual, if the sender designated the recipient as an individual (indicating an identification document).

If the sender has completed the shipment, indicating both the Taxpayer Identification Number (TIN) and an identification document, then the recipient individual entrepreneur can present documents using any of the above options.

You can clarify the documents required for the issuance of a specific shipment using the “Cargo Delivery Status” tool.

Additional services

Cargo packaging

When handing over the cargo for shipment, you may be offered a cargo packaging service if this is necessary to ensure the safety of the cargo. Please note that when ordering rigid packaging or pallet board packaging, the cost of freight transportation increases by 25% due to changes in dimensions.

Insurance

You can insure the cargo. Our insurance company is Renaissance Insurance Group LLC. If you declare the value of the cargo, insurance is required.

Free legal advice:

You can transfer the cargo for inter-terminal transportation by handing it over to the warehouse yourself or by ordering the collection of the cargo from the address to the dispatch terminal. Please note that there is a fee to enter the territory of some warehouses.

Delivery of documents and small-sized cargo

You can order at special rates the delivery of small-sized cargo and correspondence, the sending and return of accompanying documents, as well as the delivery of original Business Line documents (invoices and acts).

Delivery of small-sized cargo and correspondence

The Business Lines company is pleased to offer you a service for the delivery of small-sized cargo from the sender's address to the recipient's address.

By using this service, you receive a full range of cargo delivery services at a more affordable cost. By ordering the service for the delivery of small-sized cargo, you will not have to worry about delivering the cargo to our warehouse, however, just as your recipient will not have to pick it up yourself, we will pick up the cargo from your office/warehouse and hand it personally to the recipient you specified. Delivery of small-sized cargo cargo is carried out only within the city limits of the Division. Because The service for collection and delivery of cargo is carried out automatically, this allows us to carry out transportation in a shorter time.

Delivery by this service accepts cargo weighing no more than 3 kg. And maximum size 0.36 m in one of three dimensions, the sum of the three dimensions should not exceed 0.65 m.

Free legal advice:

Letter - maximum dimensions 0.3 x 0.21 m. weight up to 0.5 kg. inclusive (this item must be placed in a branded envelope).

Small-sized cargo - maximum size 0.36 m in one of three dimensions, the sum of three dimensions should not exceed 0.65 m.

In case of refusal to deliver cargo from/to the client, the cost of the service does not change.

Delivery of original Business Line documents

The invoice and document can be delivered to you by courier, as well as by post or received by you yourself at the terminal.

Free legal advice:

The service is provided within the cities of Business Lines terminals. Delivery of documents is carried out within 1-2 business days after receipt of the application.

Request accounting documents.

Delivery of accompanying documents

Delivery of accompanying documents is a service for sending documentation either as a separate piece of cargo, or together with the cargo and transfer to the recipient when the cargo is released at our terminal. If delivery services are provided from/to the client, the documentation is packaged with the client. The client, in turn, is obliged to mark the envelope, making marks in the columns: sender, recipient and put a signature/seal under the line “Documentation sealed with the client.”

Return of accompanying documents is a service for the return of documents certified by him from the recipient. Returns are made to the sending terminal; delivery of documents certified by the recipient to the client's address is paid separately.

It is possible to order the sending and return of documents without sending cargo.

The company is not responsible for the correct execution of sent accompanying documents by the sender or recipient, as well as for the timely signature and return of documents by the recipient.

Air transportation

Air cargo transportation is the optimal way to transport goods over long distances. short term. Air delivery is a high-quality service, efficiency and reliability of delivery of your goods.

• Delivery of goods by regular flights;
• Possibility to order a charter for unique cargo;
• Reliable air carrier partners.

For any questions, please contact the customer service department of any Business Lines division.

Conditions for sending cargo (parcels) by air

Cargo transportation by air is carried out from Vladivostok, Yekaterinburg, Moscow, Irkutsk, Kaliningrad, Krasnodar, Krasnoyarsk, Novosibirsk, Perm, Samara, St. Petersburg, Tyumen, Khabarovsk and Ulan-Ude, as well as in transit through these cities from any division of Business Lines.

For air shipments, cargo insurance may be provided.

Please note that if one of the dimensions of the package (length, width, height) reaches 0.8 m or the weight of the package is equal to or more than 80 kg, the possibility of shipment must be agreed upon.

Federal Aviation Regulations

Receiving cargo

Receipt of cargo delivered by air in the destination city is possible in the following ways.

• self-collection from the Business Lines terminal;
• independent pickup of cargo from the airport in the recipient city;
• delivery of cargo to the address with the possibility of additionally ordering loading and unloading operations.

Please check with our online consultants and Contact Center specialists for the possibility of urgent receipt at our terminal of cargo arriving on holidays and weekends.

During transportation, it is necessary to have accompanying documents with a list of enclosed cargo (waybills, invoices, inventories, certificates, passports, etc.) At the request of airport employees, additional documents for the cargo may be requested. If there are no documents, the possibility of sending must be agreed upon.

Air shipments to and from Kaliningrad

Shipments from Kaliningrad are possible only from legal entities, including individual entrepreneurs.

When delivering cargo at the Business Lines terminal in Kaliningrad or transferring the cargo to the driver when picking up cargo from an address in the Kaliningrad region, it is absolutely necessary to have the sender’s stamp for affixing it in the Business Lines forwarding documentation.

When sending cargo to Kaliningrad through the airports of St. Petersburg and Ulan-Ude, as well as when sending from Kaliningrad airport, special requirements for accompanying documents apply.

Delivery terms

Delivery time is from 2 days from the moment of acceptance of the cargo, depending on the direction and parameters of the cargo.

When planning to send cargo, we ask you to take into account possible adverse weather conditions, as well as a reduction in the number of flights during winter navigation.

Cargo handling

When picking up cargo from the sender's address or delivering it to the recipient's address, loading and unloading operations may be ordered.

Requirements for cargo packaging

The cargo must be packed in materials that provide:

• protection of cargo from damage, spoilage and loss,
• safety of cargo during transportation, transshipment, reloading, transportation and storage,
• lack of access to content.

Cost of packing cargo in our warehouse:

• additional cargo processing (stretch, cardboard) – 250 rub./m3, minimum 80 rub.
• packing cargo in a bag – 70 rubles. for a unit,
• rigid packaging of cargo - 700 rubles per 1 m 3, minimum 300 rubles.

The cost of cargo transportation is calculated together with packaging (gross).

Cargoes not accepted for transportation

You can familiarize yourself with the main list of goods not accepted for transportation by air.

If you provide false information about the cargo and an incomplete package of documents, responsibility for settlement problem situations and any additional costs incurred will be borne entirely by the sender/customer.

Cost and payment

The cost of transportation is calculated based on the actual and estimated (volumetric) weight based on 200 kg per 1 m 3, then a higher cost is selected.

When sending cargo to cities where there is no Business Lines terminal, payment by the recipient is possible only by bank transfer and only after 100% payment.

If the shipment has taken place, changes in the forwarding documentation (change of recipient, delivery warehouse, etc.) are paid:

Free warehousing (for air delivery to the DL terminal) within two or three days(depending on the standards established for the arrival department). Further storage in our warehouses is paid, at a cost of 200 rubles. for 1 m 3 per day; minimum cost 200 rub. for the entire storage period.

Cargo storage at the airport of arrival is free for 1 day from the moment the cargo arrives. Payment for storage and airport taxes upon receipt of cargo from the airport are paid by the recipient independently according to the tariffs of the airport cargo terminal.

Please note that there is a fee to enter some Business Lines warehouses.

Special offer for air transportation of small-sized cargo from Moscow

Delivery from address to address

We deliver cargo within the city to the recipient's address or pick up cargo from the sender in the cities of our terminals for further intercity or international shipment, as well as delivery to remote cities and pick up of cargo from them.

Delivery of goods within the city is carried out only to the place where the vehicle is unloaded. Order loading and unloading operations when picking up or dropping off cargo, so that our movers will take care of loading or unloading the cargo and delivering it to the floor. To do this, it is enough to note the need for loading and unloading operations in the transportation application.

In order to order a service, fill out an application form on our website for cargo collection from the sender's address or an application for cargo transportation from our terminal to the recipient's address.

Applications are processed on the day preceding the day of submission vehicle, according to the work schedule of the application department in your region

Additional service based on car delivery time

General condition for the provision of evening and night delivery services; “fixed delivery time”, “day-to-day”:

• The address for sending/receiving the cargo is located within the city limits of the Business Lines division.

Evening and overnight delivery

A number of departments have established surcharges for evening, night and morning pick-up or delivery times. Markup periods vary for different departments. These extra charges are taken into account in the payment order form.

Terms of delivery services from or to an address in the evening, night and morning:

• the application must be submitted 12 hours before the vehicle is delivered;
• when submitting an application on the day of execution after 15:00 (local time of the execution department), coordination of the possibility of fulfilling the application with the logistician is required;
• Inter-terminal shipment of cargo on the day of collection from the client is possible if pickup is before 17:00 and if there is an appropriate inter-terminal shipment on schedule;
• the possibility of providing this service together with additional services (transport requirements) “side loading”, “top loading”, “open car” and “tail lift” must be previously agreed with our specialists.

Fixed delivery time

Conditions for the provision of the additional service “fixed delivery time”.

Car delivery when ordering this additional service is organized between half an hour before and half an hour after the ordered delivery time. You can clarify the cost and possibility of providing this service in a specific department using the order calculation.

• the service is not provided together with an additional “day-to-day” service;
• Category 1 or 2 cargo (see restrictions below) must be loaded/unloaded no later than 30 minutes after the vehicle arrives at the address, after 30 minutes of waiting Business Lines reserve the opportunity to remove the vehicle from the loading/unloading location. In this case, the car leaves with an idle run.

Same-day pickup of cargo

Conditions for providing additional services “day-to-day”.

When ordering this additional service, the cargo is picked up on the day the application is submitted. Currently the service is provided free of charge.

For all departments:

• This service is not provided in conjunction with additional services (transport requirements) “side loading”, “top loading”, “open car” and “tail lift”.

For Moscow and St. Petersburg divisions:

• an application for cargo collection must be submitted before 16:00 on the day of cargo collection;
• cargo parameters must not exceed the maximum dimensions of category 3 cargo (cargo weight up to 4999 kg, volume up to 21.99 m³, length 6 meters, width 2 meters, height 2.2 meters);
• time frame for delivery of the vehicle (working hours of the sender’s warehouse at the cargo pickup address) – 3 hours from the moment the application is received by the logistics manager in the region picking up the cargo.

For divisions other than Moscow and St. Petersburg:

• an application for cargo collection must be submitted before 14:00 on the day of cargo collection;
• cargo parameters must not exceed the maximum dimensions of category 1 cargo (cargo weight up to 1499 kg, volume up to 8.32 m³, length 4.01 meters, width 1.7 meters, height 1.7 meters);
• time frame for delivery of the vehicle (working hours of the sender's warehouse at the cargo pickup address) - at least 3 hours from the moment the application is received by the logistics manager in the region picking up the cargo.

Cargo handling

With auto delivery around the city from/to the client, you can order loading and unloading work directly from/to the office, with the cargo being lifted to the floor.

The cost of loading and unloading is not included in delivery rates.

In the following cases, the cost of loading and unloading work is negotiable, and the possibility of providing the service should be agreed upon with the delivery department of your region:

• the weight of one piece exceeds 30 kg,
• the volume of one place exceeds 0.25 m³,
• the total weight of the cargo exceeds 500 kg;
• the total volume of cargo exceeds 5 m³,
• requires moving the load more than 30 meters from/to the machine.

Please familiarize yourself with the tariffs for loading and unloading operations.

Simply car

Downtime is considered to be the presence of a DL vehicle at the client’s address in excess of the established standards. If the car is at the address for more than an hour from the moment of arrival, DL reserves the opportunity to remove the vehicle from the loading/unloading location. In this case, the sender/recipient/customer is given a simple and idle run of the machine.

Please familiarize yourself with the tariffs for idle cars.

Idling the car

If you refuse an application for the collection of large cargo within the city, the cost of driving the car according to the price list, otherwise you can find out the cost of this service from an employee of the delivery department of your region. Upon delivery, the cost of the run is equal to the cost of shipping the cargo.

Cancellation of instructions to the forwarder (applications)

Conditions for free cancellation of an order to a forwarder:

• refusal is accepted until 17:30 on the day preceding the execution of the order to the forwarder.
• refusal is accepted until 11:00 on the day of execution of the order to the forwarder, if:
  • Cargo is collected from the client’s address;
  • the loading address is located within the city;
  • cargo parameters strictly up to 500 kg., 5 cubic meters. (if the client cancels several applications for collection on one day - the sum of the parameters for the canceled applications);
  • cargo dimensions strictly up to 3.0 m length, up to 1.8 m width, up to 1.5 m height;
  • the car has not yet been delivered to the client’s address;
  • no special requirements for transport are requested (side or top loading, hydraulic manipulator, etc.);
  • non-standard loading and unloading operations have not been ordered (when at least one piece exceeds 30 kg in weight or 0.25 m³ in volume).

In all other cases, the car is driven in accordance with the tariffs.

note

When ordering pickup of cargo from the sender's address, packaging will be done only after delivery of the cargo to the Business Lines terminal. The cargo is transported to the terminal in the sender's packaging. At the stage of cargo collection, proper primary packaging is of great importance.

When ordering a cargo pickup service at the sender's address, the cost of the service for cargo with parameters of Category 2 and higher (from 1500 kg from 8.33 m3, Length x Width x Height up to 4.02 m x 1.71 m x 1.71 m) is calculated based on the parameters of the cargo in the application, if the actual parameters of the cargo being picked up are less. Please take this condition into account when applying for a fence.

When ordering the service (special transport requirement) “tail lift” and the maximum weight of the cargo space is more than 350 kg, cargo pickup may not be possible in some departments. In such cases, we ask you to check the possibility of providing the service with our consultants.

Entry into the part of the city closed to trucks, entry to 2 or more addresses is carried out at a negotiated price, the cost must be clarified in advance with the office staff of the relevant department.

Rigid packaging is a non-returnable container, and when ordering this service, the cargo is given to the client along with the packaging.

The consignee or another person authorized to receive the cargo, when accepting the cargo at the address of the Recipient according to the number of pieces without signs of packaging damage or with packaging violations present and recorded when accepting the cargo from the Shipper, has the right to demand its inspection and verification of its internal condition. The resulting expenses of the Forwarder are paid by the person on whose initiative the cargo inspection was carried out and amount to: 800 (eight hundred) rubles, including VAT, for each (full or partial) hour of cargo inspection plus the cost of downtime according to the price list.

Responsibilities of the customer of services: to pay for additional services (downtime, run, PRR) ordered by the recipient/sender upon delivery/pickup of cargo to/from the address of the recipient/sender.

Documentation

The fact of transfer/receipt of cargo is confirmed by the entry (signature) of the sender and the forwarder in the forwarding document - the receipt note of Business Lines LLC. The consignment note and consignment note of the sender, containing the internal nomenclature (name, quantity, assortment, etc.) of each piece of cargo, are issued by Business Lines LLC without prior approval on the sender’s side and only subject to the mandatory compliance of the following requirements to the sender's documents:

• The sender and recipient of the document must match the data on the receipt invoice.
• The invoice must contain the following information: name of commodity items, quantity, cost, total cost including VAT (except for the TORG-13 form).
• There must be signatures of authorized persons, in the lines the leave was authorized/produced and Chief Accountant(one signature is possible for individual entrepreneurs) and the seal of the organization.

Also, these document requirements are relevant when ordering cargo insurance services, and copies of documents are transferred to the employee of Business Lines LLC responsible for receiving the cargo.

The main document when processing a shipment is the receipt note with original stamps and signatures!

Division into city and suburb

Since different tariffs are applied to delivery from/to an address depending on whether the client’s address is located within the city, it is necessary to note that in some cases the administrative division of the city and suburbs does not correspond to such a division of Business Lines LLC. The following streets, avenues, boulevards, driveways, highways, and alleys are considered to be located within the city:

• St. Petersburg: located before traffic police posts when leaving the city or before the Ring Road, at a shorter distance from the city center;
• Ulyanovsk: in Zheleznodorozhny, Leninsky, Zasviyazhsky districts;

Delivery to hypermarkets

You can find out information about the cost and conditions of delivery of goods to hypermarkets and chain stores by calling your OSP, multi-channel phone and IСQ.

When delivering cargo to a hypermarket (chain store) at DL terminals, the client-sender must:

• sends a set of documents, issuing a separate invoice for accompanying documents (a complete set of documents required by the hypermarket is required);
• orders delivery and loading/unloading services when sending cargo;
• checks the correct delivery address, contact phone number and face of the recipient;
• transfers to the DL employee upon delivery of the cargo the order number, date and time of delivery of the cargo to the recipient client (except for exceptions under the contract);
• delivers the cargo in proper packaging without any damage, traces of opening, access to the cargo, on a Euro pallet.

International cargo transportation

Your cargo can be delivered by road to the Republic of Belarus or the Republic of Kazakhstan, and also sent from an address from these countries to the Russian Federation.

We also carry out international shipments to Belarus and Kazakhstan by air. The conditions of this service completely coincide with the conditions of air shipments within Russia.

Conditions for sending cargo

Used cargo is accepted for transportation if all documents are present.

Due to the fact that Business Line terminals are located only on the territory of the Russian Federation, on the side of Belarus and Kazakhstan, transportation is carried out with the provision of a delivery service from the address to the address. Please read the terms and conditions of this service.

In case of transportation of cargo to a terminal providing international shipment, please also familiarize yourself with the conditions of inter-terminal transportation.

Accompanying documents

If a complete set of documents is not available, the possibility of sending must be agreed upon.

At the request of employees customs control Additional documents for the cargo may be requested.

Accompanying documents are intended for cargo transportation and are not transferred to the recipient.

When sending from a legal entity

If the goods were produced outside of Russia, Kazakhstan and Belarus, then columns 10 and 11 must be filled in in the invoice.

All documents must be certified with the blue seal of the sender.

An original veterinary certificate is required for livestock products.

When sent from an individual

Payment

Payment is possible only in Russian rubles.

Payment by the sender in cash is possible only after measuring the cargo at the Business Lines terminal.

Delivery of cargo in Belarus and Kazakhstan upon payment by the recipient is carried out only upon payment.

Cargo insurance

The cargo transported by our company is insured regardless of the type of transport. Insurance provides an additional guarantee of the safety of your cargo. All insurance cases are considered by the insurance company with which we work - Renaissance Insurance Group LLC.

Insured risks: “against all risks”, i.e. Losses resulting from damage, shortage, or loss of cargo are subject to compensation, with the exception of insurance of used cargo.

Used cargo is insured against the “risk of private accident” and the risk of illegal actions of third parties. “Private accident risks” are the risks of damage, shortage and loss of cargo that occurred as a result of events that can be confirmed by documents from the competent authorities. These risks include the following events: damage due to fire or explosion, vehicle crash, missing vehicle, natural disasters, falling cargo during loading and unloading.

Cargoes without a declared value are insured for free in the amount of rubles.

Cargo can also be insured at the declared value, confirmed by accompanying documents (waybills or other legally required documents) at a rate of 0.17%, but not less than 50 rubles.

Insurance services are not subject to VAT (Article 149 of the Tax Code of the Russian Federation).

Limitations on the value of cargo accepted for insurance:

• The maximum declared value for goods transported through the territory of “dangerous” regions (the territory of the Republic of Dagestan, the Ingush Republic, the North Ossetian Republic, the Kabardino-Balkarian Republic, the Chechen Republic) is 00 rubles. For cargo over RUB. the cost is not announced and the insurance service is not provided.

If the value of only part of the cargo is declared, then the shipment is issued in two separate invoices: for part of the cargo with the declared value and for part of the cargo without the declared value.

Restrictions on the nature of the cargo

The following categories of cargo are not accepted for insurance:

• banknotes, coins, traveler's checks, securities, credit cards;
• precious metals and precious stones, as well as products made from them;
• weapons (firearms, gas, pneumatic and cold steel) and ammunition;
• items that may pose a danger to the safety of other cargo (their packaging), transport and equipment, or to the life and health of others;
• personal belongings of citizens, the value of which cannot be documented;
• correspondence;
• fur and jewelry;
• items (things, substances, goods, materials, etc.) classified as dangerous goods in accordance with the “Rules for the transportation of dangerous goods by road” dated 08.08.1995;
• potent psychotropic and narcotic substances requiring special conditions transportation established by the Ministry of Health and social development and other government bodies;
• works of art, various collections;
• items (things, substances, goods, materials, etc.), the transportation of which by road is prohibited by current legislation.

Documentation

For cargo more than 0 rub. It is mandatory to check documents confirming the value of the cargo upon shipment.

For cargo less than 0 rub. the client can declare the value of the cargo and insure the cargo even in the absence of documents, but in the event of a claim or insured event, the client must provide documents confirming the declared value of the cargo:

• The documents must indicate the name of the sender and recipient of the cargo.
• The sender and recipient of the document must match the data on the receipt invoice.
• The invoice must contain the following information: name of commodity items, quantity, unit cost, total cost.
• There must be signatures of authorized persons, in the lines the leave was authorized/performed by the chief accountant (one signature is possible for individual entrepreneurs) and the seal of the organization.

More detailed information You can obtain information about this service and documents confirming the cost of the cargo from the customer service department of your region, as well as by contacting the single Contact Center

Responsible storage

Currently, the service of nomenclature responsible storage of cargo is provided in the following cities: Yekaterinburg, Novosibirsk, Samara, St. Petersburg. To provide the service, you will need to enter into a storage agreement.

In other cities, a safekeeping service is provided without nomenclature operations. To familiarize yourself with the list of warehouse services provided at the terminal, please refer to the page of addresses of Business Lines in the desired city.

Nomenclature responsible cargo storage service

The Business Lines company provides a comprehensive safekeeping service. Our company’s specialists will provide the entire supply chain of inventory items from address to address. The basis of the service is loading and unloading operations, accounting and assembling of items, address storage and other warehouse operations.

• Comprehensive warehouse services
• Warehouse cargo handling service
• Distribution of cargo flows
• Individual approach to each client

Where will your cargo be stored?

• Spacious warehouse area and surrounding area;
• convenient access roads;
• possibility of storing cargo of different types;
• advantageous location from the point of view of distribution of cargo traffic;
• modern warehouse equipment.

The service includes

• Responsible storage,
• cargo handling,
• sorting of cargo upon receipt,
• palletizing.

And:

• order picking (pallet, box, piece);
• pre-sale preparation of goods (packaging in shrink film, weighing, additional labeling);
• delivery and forwarding of goods to individual consignees and retail chains;
• delivery to the client's address just-in-time (just in time);
• cross-docking;
• tracking of goods by arrival/dispatch, expiration and production dates (FIFO, LIFO, etc.);
• preparation and delivery of accompanying documents;
• dealing with defects, returns, recycling;
• rental of offices or workplaces on the territory of a warehouse complex for representatives of your company;
• provision of standard or individual reports at the client’s request;
• cargo insurance;
• inventory.

Why is this beneficial?

1. Because this will reduce the consumer cost of your product due to the acquisition of transport, logistics and warehouse services in a complex. Transportation, storage, distribution, packaging and other warehouse operations will cost you less in the long run.
2. Because it will help save time. You do not have to deal with the issues of sorting and packaging cargo, control the loading and unloading processes, create transportation plans and schedules and order transport - the safekeeping service implies this range of services.

How we are working

We provide a range of logistics functions for your choice:

• inventory storage
• supply of raw materials
• delivery of materials/finished products
• storage of temporarily unused equipment

Solution operator for working with store goods:

• storage of goods in a warehouse
• receiving and processing orders
• order picking
• product packaging
• delivery organization
• returns processing

We provide you with the logistics functions of the distribution company:

• acceptance of goods from manufacturers
• customs clearance
• storage
• equipment
• storage of advertising and handout materials
• delivery to dealers and retail outlets

We provide a full range of logistics functions:

• acceptance of goods from suppliers
• storage
• equipment
• delivery and forwarding of products to stores

Our advantages

• Availability of a universal vehicle fleet. You can quickly make shipments throughout Russia at any time.
• Safety guarantees – video surveillance and control system, protected area, awareness of the stages of logistics operations.
• You can order the service from any city.
• Many years of experience working with various types of cargo and many clients.

Still have questions?

Our specialists will be happy to answer you

Packaging of goods

Proper packaging is one of the most significant components of successful cargo transportation. The Business Lines company has extensive experience in the field of cargo transportation, which allows us to use well-thought-out technologies.

We offer the following types of packaging: pallet board, rigid packaging, additional cargo handling, bag, air bubble film. Several combined packaging methods can be used for one shipment (for example, bubble film and rigid packaging, bubble film and additional packaging).

1. The cargo packaging service is provided only at the Business Lines warehouse; the cargo is delivered to the terminal in the sender's packaging. For safe cargo transportation, high-quality primary packaging is important.
2. When ordering rigid packaging and pallet board packaging, the cost of transporting cargo will increase by 25%, since the dimensions of the cargo will increase.

Types of cargo packaging

Pallet board

The pallet board is a durable wooden container of adjustable height. The most reliable type of packaging protects cargo from unauthorized access and damage.

Dimensions of cargo accepted for packaging: height from 0.1 to 2.0 m; length: up to 1.15 m; width: up to 0.75 m; weight: up to 1000 kg.

Packaging cost: 200 rub/m3 (minimum cost - 120 rub.)

Examples of goods to be packed on a pallet board

Packaging contents

Euro pallet, pallet sides, pallet cover, polypropylene tape is used for fixation. At the client's request, a universal seal can be added.

Additional Information

• The goods indicated in the example are required to be packaged in a pallet board or in a crate (rigid packaging).
• Not used for air travel.
• It is a reusable container and is not transferred to the client.

• For additional cushioning of the cargo inside the pallet side, you can order bubble wrap packaging.

Rigid packaging

Rigid packaging (wooden lathing) is a wooden frame, suitable for almost any cargo, especially for the transportation of fragile, breakable, large and non-standard cargo. Protects against unauthorized access and damage.

Used for cargo whose dimensions do not allow the use of “Pallet side” packaging. The height of the load must not exceed 2.0 m.

Packaging cost: 700 rub/m3 (minimum cost - 300 rub.)

Examples of goods to be packed in rigid packaging

Packaging contents

Lumber, nails. At the client's request, the following can be added: pallet, stretch film, polypropylene tape, universal seal.

Additional Information

• The goods indicated in the example are required to be packed in a Lathing (Rigid Packaging) or in a Pallet Board.
• Rigid packaging is not produced for small-sized cargo, since it will increase the weight and volume of the cargo, and the cargo will no longer fit the parameters of a small-sized cargo.

• For additional cushioning of cargo inside rigid packaging, you can order bubble wrap packaging.

Bag

A bag with a plastic seal is used to pack small items. Provides no access to the contents and protects the cargo from loss. Helps keep cargo clean, prevents piece cargo from spilling and is used to group cargo into places.

Dimensions of cargo accepted for packaging: height up to 1.3 m; length and width up to 0.4 m.

Packaging cost: 70 rubles per unit.

Examples of goods to be packed in a bag

Packaging contents

White propylene bag, bag seal.

Additional Information

You can order additional packaging for the “Bag” package

Air bubble film

Polyethylene air bubble film is an elastic material that provides additional shock-absorbing protection for cargo during transportation. Applies if the cargo:

• especially fragile;
• has a glossy surface that is susceptible to scratches;
• contains voids;
• needs depreciation;
• requires additional fixation inside the package.

Packaging cost: 150 rubles/m3 (minimum cost - 80 rubles)

Examples of goods to be packed in bubble wrap

Packaging contents

Air bubble film, tape. At the client's request, the following can be used: pallet, polypropylene tape, universal seal.

Additional Information

Bubble wrap packaging can be combined with any other type of packaging.

Additional packaging

Additional cargo processing is an auxiliary type of processing that prevents the ingress of dust and protects jointly transported cargo from damage. Intended for goods presented in improper packaging (for example, in paper/fabric bags, wrapping paper), as well as goods in bags with open access to the internal contents.

Additional packaging can be used for goods with sharp corners, edges, and protrusions.

Packaging cost: 250 RUR/m3 (minimum order - 80 RUR)

Packaging contents

Stretch film, adhesive tape seal. At the client's request, the following can be used: pallets, polypropylene tape. cardboard, pallet cover.

Additional Information

Additional packaging can be used together

Sending cargo by trucks for individual orders

The “Transportation of cargo by trucks” service is an order of a vehicle with a carrying capacity of 20 tons for one client, which goes from the shipper’s address to the consignee’s address without overloading and visiting the terminal of the “Business Lines” company.

The car is provided individually for one client!

When ordering a truck, you can take advantage of the following additional services:

• Cargo insurance
• Changing the destination while the car is on the road
• Vehicle location notification
• Forecast of the car's arrival at the recipient
• Notification about car delay on the way

The main advantages of the service are optimal tariff plans for transportation of large consignments and minimum delivery times. Due to the fact that delivery is carried out without visiting our company’s terminals, you can save time and optimize transportation costs. Acceptance of cargo is carried out under the seal of the shipper with a mandatory mark on it in the CTN. If the sender does not have it, sealing can be done using a seal from Delovye Linii LLC - free of charge! Trailer sealing ensures the integrity of shipments throughout the entire delivery process.

• Favorable rates
• Minimum delivery times
• Guaranteed delivery of vehicle
• Sealing a vehicle
• Maximum safety of your cargo
• Wide geographical coverage

Terms of service

The standard time for loading/unloading a vehicle is 6 hours. Machine downtime during loading/unloading for more than 6 hours is paid at the rate of 500 rubles/hour.

Cancellation of a confirmed request for transportation later than 13:00 on the day preceding the day the vehicle is presented for loading is subject to a fee of 20% of the cost of transportation.

Cargo is accepted for transportation under the consignor's seal (or without it) without recalculating cargo spaces and checking with accompanying documents.

The sender must hand over to the driver properly executed documents for the transportation of cargo TTN (in form 1-T) in the amount of 4 pieces.

How to order

You can order transportation by a dedicated truck through the calculator in the “separate truck” mode or by filling out an application for cargo collection with the type of transportation “separate eurotruck”

For getting additional information You can contact the managers supervising shipments by Eurotrucks from the following cities and regions by phone

Hourly car rental

Please also pay attention to the new package rates for renting Eurotrucks for transportation around the city and the nearest suburbs.

This service allows you to provide a vehicle of the type and modification that you need to transport your cargo (goods). The car is provided without territorial and time restrictions, and you yourself determine the route of movement, operating hours, number of addresses, procedure for loading and unloading your cargo (goods).

The car is always provided empty and only for one client.

The service does not require entry to the Business Lines terminals.

Cost calculation

The total cost of the service is the sum (addition) of the following components:

• cost of time spent by the machine;
• the cost of travel outside the city;
• tariffs for additional services.

Calculation of time spent:

• calculation is carried out by multiplying the time spent during the execution of the order by the hourly rate;
• the time of delivery of the vehicle to the place of initial loading, indicated in the tariff table, is considered spent during the execution of the order and, when calculated, is added to the time spent on work;
• idle time of the vehicle during loading/unloading or waiting for loading/unloading is also considered machine operating time and is taken into account in calculating the cost;
• the time spent is rounded up to the nearest half hour;
• For each type of vehicle, a minimum order time is established - this is the rental time, which is paid even if the actual time of use of the vehicle is shorter. The minimum order time includes the time of delivery of the vehicle to the customer.
• if the “center” tariff is determined for the department and the car enters the city center, then the hourly rate at the “center” tariff is used for the entire order, otherwise – at the “city” tariff;
• The city mileage limit is 100 km. From the moment the 100 km mark is reached, the calculation takes place at a double hourly rate.

Calculation of travel outside the city:

• the calculation is carried out by multiplying the mileage traveled by the car outside the city by tariff rate per kilometer;
• if the work is completed in the suburbs, travel to the city limits (return of the car) is included in the mileage of travel outside the city.

Tariffs for additional services:

• If the client does not accompany his cargo, the “forwarding” service is provided, one hour of operation of this vehicle is added according to the rate of rubles/hour.
• Additional services “tail lift”, “manipulator”, “canopy” are paid at a fixed rate, which is added to the order amount.

At the end of the vehicle operation, the total number of hours and kilometers worked (if necessary) is calculated. The data is noted in the invoice and certified by the client’s signatures and seal.

When using a vehicle for a distance of more than 300 km, payment is negotiable.

Any form of payment is possible.

Tariffs apply to the provision of hourly cars in work time. The possibility of providing services at other times must be checked with our consultants.

Cancellations

All cancellations are accepted on weekdays/working days (Monday to Friday, excluding public holidays).

Refusals are accepted verbally over the phone.

Free order cancellation is possible if the cancellation is accepted before 17:30 on the working day preceding the order execution.

If the refusal is received later, but the car has not yet left, then the run is paid at the minimum order cost in accordance with the tariffs.

If the car was sent, but due to the client’s fault the service was not provided, then the idle run of the car is paid in the same way as the cost of the work (based on the total number of hours and kilometers outside the city, taking into account additional services ordered).

Division into city and suburb

In some cases, the administrative division into city and suburb does not coincide with that adopted at Business Lines LLC. The territories located within the city limits are:

• Moscow: located within the Moscow Ring Road;
• St. Petersburg: located in the ring Krasnoselskoe highway - Ring Road - st. 3rd Horse Lakhta;
• Penza: to traffic police posts when leaving the city;
• Perm: in the city center and surrounding areas;
• Samara: to traffic police posts when leaving the city;
• Ulyanovsk: in Zheleznodorozhny, Leninsky, Zasviyazhsky districts.

City center

For the following cities, city center boundaries are established for the application of the “center” tariff.

Moscow: the center is considered to be the territory inside the third transport ring.

St. Petersburg: the center is considered to be the part of the city bounded by the Obvodny Canal, the Neva and Bolshaya Nevka.

Order a service

To order the service, please fill out the application for cargo collection

Straight machine

The “Direct Vehicle” service is an order of a vehicle of any tonnage from 1.5 to 10 tons for one client, which goes from the shipper’s address to the consignee’s address without overloading and entering the terminals of the “Business Lines” company. The car is provided individually for one client!

This service involves direct delivery of cargo throughout the Russian Federation at distances from 100 to 1000 km from the city of delivery of the vehicle.

The main advantages of the service are optimal tariff plans for transporting large consignments and the fastest possible delivery times. Due to the fact that delivery is carried out without visiting our company’s terminals, you can save time and optimize transportation costs. In this case, you have the opportunity to choose required type transport to transport only your cargo and indicate the most convenient time for delivery of the vehicle. Acceptance of cargo is carried out under the seal of the shipper with a mandatory mark on it in the CTN. If the sender does not have a seal, sealing can be done with a seal from Delovye Linii LLC free of charge! Sealing your cargo ensures its integrity throughout the entire shipping process.

For any questions, you can contact our managers

Container Shipping

Container Shipping - freight transportation, in which cargo is transported using removable transport devices (containers). Container transportation refers to multimodal transportation.

Multimodal or combined transportation is the delivery of goods using several modes of transport. They are an example of an active combination of the capabilities of maritime, rail, road transport, while the cargo does not require additional repacking.

Our company’s specialists will develop the optimal route, taking into account the complex logistics chains of cargo delivery, and will also advise you on all emerging issues.

Terms of service

We offer cargo transportation services in 24-ton (20-foot) and 30-ton (40-foot) containers and wagons of various types (wagons, gondola cars, platforms).

Shipments are made directly from Moscow, St. Petersburg, Vladivostok, Nizhny Novgorod, Krasnoyarsk, Blagoveshchensk, Novosibirsk, Ulan-Ude, Yekaterinburg, Komsomolsk-on-Amur, Irkutsk, Kazan, Khabarovsk, Samara, as well as from nearby settlements.

To clarify information about the full list of cities and the possibility of providing carriages, you can contact our specialists.

Please familiarize yourself with the list of goods that are not accepted for transportation by containers.

The provision of the service is also regulated by the Charter of Railway Transport of the Russian Federation.

Service cost

The price list displays the maximum cost of transportation and delivery from/to the address to the most popular destinations.

For a more detailed cost calculation or to obtain information on areas not listed in the price list, fill out an application for cost calculation, contact an online consultant or call our 24-hour contact center by phone.

Additional services

Additionally, by agreement, you can order the following services:

• cargo insurance;
• services for packaging and storage of your cargo;
• repacking of cargo from one type of transport to another;
• cargo recalculation;
• surveyor's departure.

Placing an order

1. Download the application form here.

2. Send the completed form to e-mail with a signature and seal or by fax through the Call Center with the note “To the container transportation department.”

3. After receiving your application, our specialist will contact you to agree on transportation conditions.

You can also place an order for container transportation at any of our warehouses.

Transportation technology

Based on the application, the manager of the container transportation department issues an invoice. After payment of the invoice, the container is delivered to the sender.

Loading of cargo and securing it in a container is carried out by the client in accordance with the rules for placing cargo in the container. By prior agreement, such a service can be ordered from us.

The container is sealed in the presence of the sender, with paperwork completed and the Russian Railways seal installed.

The sealed container is delivered to the station for loading railway transport. As a rule, the container leaves the station within two to three days.

After handing over the container to Russian Railways, you can receive information about the location of the cargo and the estimated arrival time from our managers. This is a free service.

Notification of the arrival of cargo at the destination station is carried out by Russian Railways.

You can obtain information about the cost of storing a container at the station and the periods of free storage for each direction from the container transportation manager.