MINISTRY OF SOCIAL DEVELOPMENT AND LABOR OF THE ASTRAKHAN REGION

RESOLUTION

ON THE PROCEDURE OF INTERACTION OF THE PROVIDERS OF SOCIAL SERVICES PROVIDING SOCIAL SERVICES IN THE STATIONARY FORM OF SOCIAL SERVICES IN THE TRANSFER OF THE RECIPIENT OF SOCIAL SERVICES

In accordance with the "Procedure for the provision of social services by social service providers in the Astrakhan region" the Ministry social development and labor of the Astrakhan region decides:

1. Approve the attached .

2. Department of social support organization and social service(Shakhmanova I.T.) ensure that a copy of this Resolution is sent to:

to the communication agency mass communications Astrakhan region - within three working days from the date of its signing;

To the prosecutor's office of the Astrakhan region - no later than seven working days from the date of its signing;

To the Department of Justice Russian Federation in the Astrakhan region - within seven days after its adoption;

Suppliers of legal reference systems LLC "Astrakhan-Garant-Service" and LLC " Information Center"ConsultantService" for inclusion in electronic bases data in electronic form and on paper - within seven days after the adoption of the decision.

3. Department of Public Relations and communication technologies(Durnova L.V.) to post the text of this Resolution on the official website of the Ministry www.minsoctrud.astrobl.ru.

4. This Resolution enters into force after 10 days from the date of its official publication.

PROCEDURE FOR INTERACTION OF SOCIAL SERVICE PROVIDERS PROVIDING SOCIAL SERVICES IN THE STATIONARY FORM OF SOCIAL SERVICES IN THE TRANSFER OF THE RECIPIENT OF SOCIAL SERVICES

Deputy Prime Minister
Astrakhan Region - Minister
social development and labor
Astrakhan region
O.A. PETELIN

Approved
Ministry Decree
social development and labor
Astrakhan region
dated April 4, 2016 N 11

PROCEDURE FOR INTERACTION OF SOCIAL SERVICE PROVIDERS PROVIDING SOCIAL SERVICES IN THE STATIONARY FORM OF SOCIAL SERVICES IN THE TRANSFER OF THE RECIPIENT OF SOCIAL SERVICES

1. This Procedure for the interaction of social service providers providing social services in a stationary form of social service, when transferring a recipient of social services (hereinafter referred to as the Procedure) was developed in accordance with, in order to establish a mechanism for transferring a recipient of social services to another social service provider providing social services in a stationary form of social service.

2. This Procedure applies to social service providers providing social services in the stationary form of social service (hereinafter referred to as the provider), the list of which is determined in accordance with the nomenclature of social service organizations in the Astrakhan Region, approved by Order of the Government of the Astrakhan Region dated October 31, 2014 N 460 - Pr "On the nomenclature of social service organizations in the Astrakhan region".

4. The transfer of the recipient from one supplier to another is carried out in agreement with the Ministry of Social Development and Labor of the Astrakhan Region (hereinafter referred to as the Ministry).

5. The approval by the Ministry of the transfer of the recipient is carried out on the basis of an application submitted by the supplier, with whom the recipient is in social service, of an application for the transfer of a citizen to another supplier (hereinafter referred to as the application for transfer) with the following documents attached:

Application for the transfer of a recipient of social services to another provider of social services, drawn up in the form in accordance with Appendix No. 1 to this Procedure;

Recipient's personal file;

Bypass sheet, drawn up in the form in accordance with Appendix N 2 to the Procedure, approved by the Decree of the Government of the Astrakhan Region of December 12, 2014 N 572-P.

When transferring minor recipients, data from medical examinations conducted in accordance with the Rules for conducting a medical examination of orphans and children left without parental care, placed under supervision in an organization for orphans and children left without parental care, approved by the Decree of the Government of the Russian Federation dated February 26, 2015 N 170, and (or) the Procedure for the medical examination of orphans and children left without parental care, approved by Order of the Ministry of Health of the Russian Federation dated April 11, 2013 N 216n.

The validity of the bypass list or medical examinations referred to in this paragraph may not exceed 6 months from the date of their issue.

6. Ministry:

On the day of receipt of the application for transfer and the documents specified in paragraph 5 of this Procedure, register them in the register of applications for the transfer of recipients of social services to another provider of social services, approved in the form in accordance with Appendix No. 3 to this Procedure;

Within 2 working days following the day of registration, coordinates the documents specified in paragraph two of this clause;

Within 1 working day, after the agreement period specified in paragraph three of this clause, sends a notification about the suppliers recommended for transfer with attachments of documents received in accordance with clause 5 of this Procedure to the supplier who applied for the transfer.

7. The transfer of recipients suffering from mental disorders is governed by the legislation of the Russian Federation on psychiatric care.

8. The transfer of minors who are in specialized organizations for minors and have the status of "orphan", "left without parental care", is carried out taking into account the provisions of the Decree of the Government of the Russian Federation of May 24, 2014 N 481 "On the activities of organizations for orphans and children, left without parental care, and on the placement of children left without parental care in them "and Decree of the Government of the Astrakhan Region dated 08.21.2015 N 429-P" On the procedure for issuing a referral for placement of orphans and children left without parental care, under supervision in an organization for orphans and children left without parental care.

9. Recipients of social services with special social services are transferred to another provider in accordance with subparagraph 4.4 of the Procedure approved by Decree of the Government of the Astrakhan Region dated December 12, 2014 N 572-P.

The transfer of the recipient to another provider does not require a revision of the individual social services program, except in cases:

Expiration of the individual program of social services;

Changes in the circumstances that determine the need for the provision of social services;

The personal will of the recipient to change the individual program of social services (hereinafter referred to as the individual program) in accordance with paragraph 12 of this Procedure.

10. Supplier at least 30 days before the expiration of the individual program:

Notifies the recipient in writing;

Sends to the Ministry the conclusion on the implementation of the individual program in the form approved (hereinafter referred to as the conclusion on the implementation of the individual program) in two copies, with appropriate marks.

11. The recipient has the right, personally or through an authorized representative, during the period of validity of the individual program, to apply to the ministry with an application to revise the individual program in the form in accordance with Appendix No. 2 to this Procedure, attaching the current individual program and documents confirming the need for its revision.

12. The revision of the individual program is carried out by the ministry, taking into account the results of the previous individual program in accordance with subparagraphs 1.7 - 1.9 and within the time period established by subparagraph 1.14 of the Procedure approved by Decree of the Government of the Astrakhan Region dated 12.12.2014 N 572-P.

The application specified in paragraph 11 of this Procedure is registered in the register of applications for the revision of the individual program for the provision of social services, approved in the form in accordance with Appendix No. 4 to this Procedure.

Appendix N 1. Application for the transfer of recipients of social services to another provider of social services

Appendix No. 1
to the Decree of the Ministry
social development and labor
Astrakhan region
dated April 4, 2016 N 11

application is submitted)

citizen)

_____________________________________,

(date of birth of the citizen)

personality)

Russian Federation)

______________________________________

availability))

______________________________________

______________________________________

(last name, first name, patronymic (if any)

representative, name

citizen

______________________________________

______________________________________

______________________________________

______________________________________

government agency, agency

local government, public

associations)

Application for the transfer of social service recipients to another social service provider

I ask you to provide me with social services in a stationary form

social services provided

To the processing of personal data about yourself in accordance with Article 9

Federal Law of July 27, 2006 N 152-FZ "On Personal Data" for

inclusion in the register of recipients of social services:

(agree/disagree)

__________ ________________________________ "______" ___________________ G.

(signature) (full name) date of filling out the application

Appendix N 2. Application for the revision of the individual program for the provision of social services

Appendix No. 2
to the Decree of the Ministry
social development and labor
Astrakhan region
dated April 4, 2016 N 11

_____________________________________,

(name of the body in which

application is submitted)

from __________________________________,

(last name, first name, patronymic (if any)

citizen)

_____________________________________,

(date of birth of the citizen)

______________________________________

(details of the document certifying

personality)

_____________________________________.

(citizenship, information about the place

residence (stay) in the territory

Russian Federation)

______________________________________

(contact phone, e-mail (with

availability))

from _________________________________

______________________________________

______________________________________

(last name, first name, patronymic (if any)

representative, name

government agency, agency

local government, public

associations representing the interests

citizen

______________________________________

______________________________________

______________________________________

______________________________________

(details of the document confirming

powers of the representative, details

identity document

representative, address

government agency, agency

local government, public

associations)

Statement on the revision of the individual program for the provision of social services

Please review my individual provision program

social services to provide me with social services in the form of

social services __________________________________________________

___________________________________________________________________________

(the desired form of social service is indicated)

social service provider ______________________________________________

___________________________________________________________________________

(indicate the desired provider(s) of social services)

I need social services: ____________________________________________

__________________________________________________________________________.

(the desired social services and the frequency of their provision are indicated)

I need social services for the following reasons

___________________________________________________________________________

___________________________________________________________________________

(indicate the circumstances that worsen or may worsen the conditions

life of a citizen)

___________________________________________________________________________

and (or) in connection with a change in the need for social services for the following

reasons _______________________________________________________________

___________________________________________________________________________

(the reasons that led to the change in the need for social

__________________________________________________________________________.

I confirm the accuracy and completeness of this information.

"___" __________ ____ G. _______________ (________________________________)

(date) (signature) (signature)

Annex N 3. JOURNAL OF REGISTRATION OF APPLICATIONS FOR THE TRANSFER OF RECIPIENTS OF SOCIAL SERVICES TO ANOTHER PROVIDER OF SOCIAL SERVICES PROVIDING SOCIAL SERVICES IN THE STATIONARY FORM OF SOCIAL SERVICE

Appendix No. 3
to the Decree of the Ministry
social development and labor
Astrakhan region
dated April 4, 2016 N 11

Annex N 4. JOURNAL OF REGISTRATION OF APPLICATIONS FOR THE REVISION OF THE INDIVIDUAL PROGRAM FOR THE PROVISION OF SOCIAL SERVICES

Appendix No. 4
to the Decree of the Ministry
social development and labor
Astrakhan region
dated April 4, 2016 N 11

Registration N 35394

In accordance with subparagraph 5.2.97 7 of the Regulations on the Ministry of Labor and social protection of the Russian Federation, approved by Decree of the Government of the Russian Federation of June 19, 2012 N 610 (Collected Legislation of the Russian Federation, 2012, N 26, Art. 3528; 2013, N 22, Art. 2809; N 36, Art. 4578; N 37, 4703; N 45, item 5822; N 46, item 5952; 2014, N 21, item 2710; N 26, item 3577; N 29, item 4160; N 32, item 4499; N 36 , item 4868), I order:

1. Approve the attached Approximate procedure for the provision of social services in the form of social services at home.

Minister M. Topilin

Approximate procedure for the provision of social services in the form of social services at home

1. The approximate procedure for the provision of social services in the form of social services at home (hereinafter referred to as the Approximate Procedure) determines the rules for the provision of social services, including urgent social services, in the form of social services at home to citizens of the Russian Federation, foreign citizens and stateless persons, constantly refugees residing on the territory of the Russian Federation who are recognized as needing social services in the form of social services at home and who are provided with a social service or social services (hereinafter referred to as recipients of social services).

2. Social services in the form of social services at home include activities for the provision of social services to recipients of social services, which is aimed at improving their living conditions while maintaining the stay of recipients of social services in their usual favorable environment - their place of residence.

3. When determining the types of social services necessary for a citizen, provided in the form of social services at home, the need of the recipient of social services to receive such services, the nature of the circumstances that worsen or may worsen the conditions of his life are taken into account.

4. To consider the issue of providing social services in the form of social services at home, an application for the provision of social services is submitted in writing or electronically, drawn up in the form approved by order of the Ministry of Labor and Social Protection of the Russian Federation dated March 28, 2014 N 159n "On approval of the application form for the provision of social services" (registered by the Ministry of Justice of Russia on May 26, 2014 N 32430) (hereinafter referred to as the application).

Recipients of social services have the right to participate in legal relations for the provision of social services in the form of social services at home personally or through a legal representative (hereinafter referred to as the representative). social services the right to personal participation in legal relations for the receipt of social services.

5. The approximate procedure for the provision of social services in the form of social services at home, with the exception of urgent social services, the provision of which is provided for in paragraph 7 of the Model Procedure, includes the following actions:

1) acceptance of the application;

3) explaining to the recipient of social services or his representative the procedure for receiving documents that must be submitted to recognize a citizen in need of social services and make a decision on the provision of social services in the form of social services at home;

4) analysis of the submitted documents necessary for making a decision on the provision of social services in the form of social services at home, and making a decision on the provision of social services in the form of social services at home to the recipient of social services or a decision to refuse to provide social services in the form of social services at home house in accordance with Part 2 of Article 15 of the Federal Law of December 28, 2013 N 442-FZ "On the Fundamentals of Social Services for Citizens in the Russian Federation" (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 2013, N 52, Art. 7007; 2014, N 30, article 4257) (hereinafter referred to as the Federal Law);

5) drawing up an individual program for the provision of social services (hereinafter - an individual program);

6) conclusion of an agreement on the provision of social services in the form of social services at home between the provider of social services and the recipient of social services (representative) (hereinafter referred to as the agreement);

7) provision of social services to the recipient of social services in the form of social services at home in accordance with the concluded agreement;

8) termination of the provision of social services in the form of social services at home due to the occurrence of the grounds provided for in paragraph 43 of the Model Procedure.

6. The deadlines for performing the actions provided for in paragraph 5 of the Model Procedure cannot exceed the deadlines established by legislative and regulatory legal acts Russian Federation and subjects of the Russian Federation.

The time for the implementation of the actions provided for in subparagraphs 1 - 3 of paragraph 5 of the Approximate Procedure should not exceed 15 minutes from the moment the application is received.

The term for the implementation of the actions provided for in subparagraph 4 of paragraph 5 of the Approximate Procedure should not exceed 5 working days 1 from the date of submission of the application and documents necessary for making a decision on the provision of social services in the form of social services at home.

The term for the implementation of the actions provided for in subparagraph 5 of paragraph 5 of the Approximate Procedure should not exceed 10 working days 2 from the date of submission of the application and documents necessary for making a decision on the provision of social services in the form of social services at home.

The term for the implementation of the actions provided for in subparagraph 6 of paragraph 5 of the Approximate Procedure should not exceed 1 day 3 from the date of submission to the social service provider of an individual program and documents necessary for making a decision on the provision of social services in the form of social services at home.

7. The provision of urgent social services in the form of social services at home includes the following actions:

1) acceptance of an application, as well as receiving from medical, educational or other organizations that are not part of the social service system, information about citizens in need of the provision of urgent social services in the form of social services at home (hereinafter referred to as recipients of urgent social services);

2) informing about the procedure for providing social services in the form of social services at home, types of social services, terms, conditions for their provision, tariffs for these services and their cost for the recipient of social services, about the possibility of receiving these services free of charge;

3) explaining to the recipient of social services or his representative the procedure for receiving documents that must be submitted for making a decision on the provision of urgent social services in the form of social services at home;

4) analysis of the submitted documents necessary for making a decision on the provision of urgent social services in the form of social services at home, and making a decision on the provision of urgent social services in the form of social services at home to the recipient of social services or a decision to refuse to provide urgent social services in the form social services at home in accordance with current legislation;

5) provision of urgent social services to the recipient of social services in the form of social services at home;

6) drawing up an act on the provision of urgent social services in the form of social services at home, which is confirmed by the signature of the recipient of urgent social services;

7) termination of the provision of urgent social services in the form of social services at home due to the occurrence of the grounds provided for in paragraph 43 of the Model Procedure.

8. The deadlines for performing the actions provided for in paragraph 7 of the Model Procedure cannot exceed the deadlines established by the legislative and regulatory legal acts of the Russian Federation and the constituent entities of the Russian Federation.

The time for the implementation of the actions provided for in subparagraphs 1 - 3 of paragraph 7 of the Approximate Procedure should not exceed 15 minutes from the moment the application is received.

The term for the implementation of the actions provided for in subparagraphs 4-5 of paragraph 7 of the Approximate Procedure is determined within the timeframe determined by the need of the recipient of social services (immediately) 4 .

The term for the implementation of the actions provided for in subparagraph 6 of paragraph 7 of the Approximate Procedure should not exceed 1 business day from the date of provision of urgent social services to the recipient of social services in the form of social services at home.

The term for the implementation of the actions provided for in subparagraph 7 of paragraph 7 of the Model Procedure is determined in accordance with part 10 of Article 8 of the Federal Law.

9. The decision to provide social services in the form of social services at home is made on the basis of the following documents:

1) identity document of the recipient of social services (representative);

2) a document confirming the authority of the representative (if the representative applies);

3) a document confirming the place of residence and (or) stay, actual residence of the recipient of social services (representative);

4) documents (information) confirming that the recipient of social services has circumstances that worsen or may worsen the conditions of his life, which served as the basis for recognizing a citizen in need of social services in the form of social services at home;

5) documents on living conditions and family composition (if any) of the recipient of social services, income of the recipient of social services and members of his family (if any), property belonging to him (them), necessary to determine the average per capita income for the provision of social services free of charge;

6) individual program (if there is a valid individual program);

7) other documents required for the provision of social services in the form of social services at home, provided for by the procedure for the provision of social services by social service providers, approved in accordance with paragraph 10 of Article 8 of the Federal Law.

10. The documents necessary for making a decision on the provision of social services in the form of social services at home are submitted by the recipient of social services personally or are subject to submission as part of interdepartmental information interaction in accordance with the requirements of Article 7 of the Federal Law of July 27, 2010 N 210-FZ "On the organization of the provision of state and municipal services"(Collected Legislation of the Russian Federation, 2010, N 31, Art. 4179; 2011, N 27, Art. 3880; N 49, Art. 7061; 2012, N 31, Art. 4322; 2013, N 27, Art. 3477) .

11. Social services in the form of social services at home are provided to recipients of social services in accordance with individual programs and on the basis of an agreement 5 .

12. When concluding an agreement, recipients of social services (representatives) must be familiarized with the conditions for the provision of social services in the form of social services at home, the internal regulations for recipients of social services, receive information about their rights, obligations, types of social services that will be provided to them , terms, order, their provision, the cost of providing these services.

13. Social services in the form of social services at home are provided to their recipients by the provider of social services at the place of residence of the recipients of social services in their usual favorable environment - their place of residence.

14. The recipient of social services is provided with the following types of social services in the form of social services at home:

1) social and domestic, aimed at supporting the life of recipients of social services in everyday life;

2) socio-medical, aimed at maintaining and preserving the health of recipients of social services by organizing care, assisting in the implementation of recreational activities, systematic monitoring to identify deviations in the state of health;

3) socio-psychological, providing assistance in correcting the psychological state of recipients of social services for adaptation to social environment, including the provision of psychological assistance anonymously using a helpline;

4) socio-pedagogical, aimed at preventing deviations in the behavior and development of the personality of recipients of social services, the formation of their positive interests, including in the field of leisure), organizing their leisure, helping the family in raising children;

5) social and labor, aimed at providing assistance in employment and in solving other problems related to labor adaptation;

6) social and legal, aimed at providing assistance in obtaining legal services, including free of charge, in the protection of rights and legitimate interests recipients of social services;

7) services to increase the communication potential of recipients of social services with disabilities, including children with disabilities;

8) urgent social services.

15. In the form of social services at home, the provision of social services is provided, included in the list of social services provided by social service providers, approved by the law of the subject of the Russian Federation 6 (hereinafter - the List).

16. Provision to citizens, at their request, expressed in writing or electronically, for a fee of additional social services in the form of social services at home, in addition to the social services included in the List, is carried out by the state authorities of the constituent entities of the Russian Federation within the powers established by part 2 of the article 11 of the Federal Law.

17. The per capita norm for financing social services provided in the form of social services at home is established by the constituent entity of the Russian Federation as part of the implementation of paragraph 10 of Article 8 of the Federal Law, taking into account guidelines according to its calculation, approved by the Government of the Russian Federation in accordance with paragraph 2 of Part 1 of Article 7 of the Federal Law.

18. When calculating the volume of provision of social services in the form of social services at home, the norms and standards established in accordance with paragraphs 6, 7 of part 2 of Article 7, paragraphs 5, 6 of Article 8 of the Federal Law are taken into account, based on which the provision of social services in the form social services at home, including nutritional standards.

If the relevant norms and standards are not established, the volume of provision of social services in the form of social services at home cannot be less than the volume provided for the recipient of social services in the individual program and contract.

19. The main indicators that determine the quality of social services in the form of social services at home provided to recipients of social services are:

1) indicators characterizing the satisfaction of social service recipients with social services, the absence of justified complaints, the number of positive reviews about the work of the social service provider;

2) ensuring the openness of documents in accordance with which the provider of social services operates in the field of social services at home (charter (regulation); guidelines, rules, instructions, methods of working with recipients of social services and their own activities; operational documents for equipment, devices and equipment, other documents);

3) the number of recipients of social services covered by social services from this social service provider;

4) the availability of accommodation conditions for social service providers (including the availability of social services for disabled people and other persons, taking into account the limitations of their life activity);

5) the staffing of the social service provider with specialists and their qualifications;

6) the availability of special and technical equipment (equipment, devices, apparatus of the premises of the social service provider;

7) availability of information on the procedure and rules for the provision of social services, the organization of social services at home;

8) improving the quality of social services and the efficiency of their provision (determined on the basis of measures aimed at improving the activities of the social service provider in the provision of social services);

9) other indicators determined in the procedure for the provision of social services by social service providers, approved in accordance with paragraph 10 of Article 8 of the Federal Law.

20. When assessing the quality of social services in the form of social services at home, provided to recipients of social services, the following criteria are used:

1) the completeness of the provision of social services in the form of social services at home, including taking into account the volume of social services provided, the timing of the provision of social services, and other criteria that allow assessing the completeness of the provision of social services;

2) the timeliness of the provision of social services, including taking into account the degree of need of the recipient of social services;

3) the effectiveness (efficiency) of the provision of social services (improvement of the living conditions of the recipient of social services).

21. Assessment of the quality of the provision of social services includes an assessment of:

1) assistance in the purchase and home delivery of food, essential industrial goods, sanitation and hygiene products, care products, books, newspapers, magazines, purchase of fuel, payment for housing and communal services and communication services, which must meet the needs of recipients of social services in the timely acquisition of the necessary food and industrial goods, as well as in solving issues in the field of public services, communications;

2) providing assistance in cooking, eating (feeding), providing water, cleaning residential premises, sending mail, organizing assistance in repairing residential premises, which should ensure that the needs and requirements of recipients of social services in solving these problems in order to create them normal conditions life;

3) ensuring short-term care for the children of the recipient of social services, which must meet not only the criteria of necessity, timeliness, but also the safety of children;

4) provision of hygiene services to persons who, due to health reasons, are unable to independently take care of themselves, which should ensure the implementation of the procedures necessary for recipients of social services without causing any harm to their health, physical or moral suffering and inconvenience;

5) other social services provided by the provider of social services.

22. Assessment of the quality of the provision of social and medical services includes an assessment of:

1) timely and to the extent necessary, the implementation of procedures related to the preservation of the health of recipients of social services;

2) monitoring the recipients of social services to identify deviations in their health status;

3) carrying out procedures related to the preservation of the health of recipients of social services, recreational activities that must be carried out with the utmost care and caution without causing any harm to recipients of social services;

4) measures to consult recipients of social services on social and medical issues, which should ensure the provision of qualified assistance to recipients of social services in the correct understanding and solution of the specific problems they face related to maintaining health;

5) assisting in the implementation of classes on adaptive physical education which should ensure that the recipients of social services master an accessible and safe for health complex of physical exercises in order to systematically perform it to improve their health;

6) other social and medical services provided by the provider of social services.

23. Assessment of the quality of socio-psychological services includes an assessment of:

1) socio-psychological counseling, which should ensure the provision of qualified assistance to recipients of social services in establishing interpersonal relationships, including for preventing and overcoming family conflicts;

2) psychological assistance, the provision of which should help the recipient of social services to discover and mobilize internal resources, solve the socio-psychological problems that have arisen;

3) socio-psychological patronage, which should, on the basis of systematic monitoring of recipients of social services, ensure timely identification of situations of mental discomfort, personal (intrapersonal) or interpersonal conflict and other situations that worsen the living conditions of recipients of social services, in order to provide them with the necessary socio-psychological services;

4) other socio-psychological services provided by the provider of social services.

24. Assessment of the quality of socio-pedagogical services includes an assessment of:

1) training in practical skills of general care for seriously ill recipients of social services, recipients of social services with disabilities, including children with disabilities;

2) organizing assistance to parents and other legal representatives of disabled children brought up at home in teaching such children self-service skills, communication skills aimed at personal development;

3) socio-pedagogical correction, including diagnostics and counseling, the implementation of which should ensure the provision of qualified and effective pedagogical assistance, which is needed by recipients of social services receiving social services in the form of social services at home;

4) the formation of positive interests (including in the field of leisure) and the organization of leisure (holidays, excursions and other cultural events), which should ensure the satisfaction of the sociocultural and spiritual needs of recipients of social services (both adults and children), broadening their horizons, spheres communication, increasing the creative activity of recipients of social services.

5) other socio-pedagogical services provided by the provider of social services.

25. Assessment of the quality of social and labor services includes an assessment of:

1) measures taken to use the labor opportunities of social service recipients and to train them in available professional skills, their sufficiency and timeliness;

2) measures taken to assist in finding employment;

3) ongoing activities related to the organization of obtaining or assistance in obtaining education and (or) qualifications for persons with disabilities (including children with disabilities) in accordance with their physical capabilities and mental abilities, which are determined by the extent to which the conditions created by the social service provider for the pre-school education of disabled children and their schooling, as well as for the education of adults with disabilities, contribute to the successful and effective implementation of educational work and training;

4) other social and labor services provided by the provider of social services.

26. Assessment of the quality of social and legal services includes an assessment of:

1) assistance in the preparation and restoration of documents, which should provide an explanation to the recipients of social services of the content required documents depending on their purpose, presentation and writing (if necessary) of the text of documents or filling out forms, writing cover letters;

2) rendering efficiency legal assistance recipients of social services, which should ensure a timely and objective solution of the legal problems facing the recipient of social services;

3) other social and legal services provided by the provider of social services.

27. Assessment of the quality of services provided in order to increase the communicative potential of recipients of social services with disabilities, including children with disabilities, includes an assessment of:

1) teaching disabled people (disabled children) how to use technical means rehabilitation, which should develop in the disabled (disabled children) practical skills of the ability to independently use these means;

2) carrying out social and rehabilitation measures that should contribute to the restoration social status recipients of social services with disabilities, including children with disabilities, to improve the interaction of the recipient of social services with society;

3) training recipients of social services with disabilities, including children with disabilities, the skills of behavior in everyday life and in public places which should ensure the formation of the recipient of social services as an independent person, cultured, polite, prudent and benevolent in relation to others, as well as teaching the internal discipline of a person who is able to serve himself in everyday conditions;

4) training recipients of social services with disabilities, including disabled children, in computer literacy skills, which should develop practical skills in the recipients of social services to be able to independently use a computer;

5) other services provided in order to increase the communication potential of recipients of social services with disabilities, including children with disabilities, provided by the provider of social services.

28. Assessment of the quality of urgent social services in the form of social services at home includes an assessment of the timeliness and completeness of the scope of social services provided in relation to the need of the recipient of social services for specific social services.

29. The indicators of the quality of the provision of social services in the form of social services at home and the evaluation of the results of their provision by social service providers are determined based on the results of the provision of social services in relation to each specific recipient of social services.

30. The conditions for the provision of social services in the form of social services at home are established in accordance with clause 5 of part 3 of Article 27 of the Federal Law, taking into account the conditions established by the recipient of social services in the individual program and contract.

31. When receiving social services in the form of social services at home, recipients of social services have the right to:

1) respectful and humane attitude;

2) choice of a social service provider;

3) receiving free of charge in an accessible form information about their rights and obligations, types of social services, terms, procedure and conditions for their provision, tariffs for these services and their cost, about the possibility of receiving these services free of charge;

4) refusal to provide social services;

5) ensuring conditions of stay in social service organizations that meet sanitary and hygienic requirements, as well as for proper care;

6) free visits by representatives, lawyers, notaries, representatives of public and (or) other organizations, clergy, as well as relatives and other persons in the daytime and in the evening;

7) confidentiality of personal information that became known during the provision of services;

8) protection of their rights and legitimate interests, including in court.

32. The recipient of social services is obliged to inform the provider of social services in writing in a timely manner about changes in the circumstances that necessitate the provision of social services in the form of social services at home.

33. When providing social services in the form of social services at home, the social service provider is obliged:

1) observe the rights of man and citizen;

2) ensure the inviolability of the person and the safety of recipients of social services;

3) ensure that recipients of social services (representatives) are familiarized with the title documents on the basis of which the provider of social services operates;

4) ensure the safety of personal belongings and valuables of recipients of social services;

5) provide recipients of social services with the opportunity to use communication services, including the Internet information and telecommunications network, postal services;

6) inform recipients of social services about the rules fire safety, operation of the provided instruments and equipment;

7) provide recipients of social services with living conditions that meet sanitary and hygienic requirements, as well as proper care;

8) perform other duties related to the implementation of the rights of recipients of social services to social services in the form of social services at home.

34. The result of the provision of social services in the form of social services at home is the improvement of the living conditions of the recipient of social services.

35. Social services in the form of social services at home are provided free of charge, for a fee or a partial fee.

The decision on the conditions for the provision of social services in the form of social services at home (free of charge, for a fee or partial payment) is made on the basis of the documents submitted by the recipient of social services (representative), taking into account the average per capita income of the recipient of social services, the value living wage established in the subject of the Russian Federation, as well as tariffs for social services.

The calculation of the average per capita income in relation to the recipient of social services, with the exception of the persons specified in paragraph 36 of the Approximate Procedure, is made on the date of application and is carried out on the basis of documents (information) provided for by the procedure for the provision of social services by social service providers, approved in accordance with paragraph 10 of Article 8 Federal law, on the composition of the family, the presence (absence) of income of family members or a single citizen and property belonging to them (him) on the right of ownership.

36. Social services in the form of social services at home are provided free of charge:

1) minor children 7 ;

2) persons affected by emergencies, armed interethnic (interethnic) conflicts 8 ;

37. Social services in the form of social services at home are provided for a fee or a partial fee, if on the date of application the average per capita income of the recipient of social services exceeds the maximum per capita income for the provision of social services free of charge, established by the law of the subject of the Russian Federation.

38. Social services in the form of social services at home are provided free of charge if, as of the date of application, the average per capita income of the recipient of social services is below the limit value or equal to the limit value of the average per capita income for the provision of social services free of charge, established by the law of the subject of the Russian Federation 10.

39. The amount of the monthly fee for the provision of social services in the form of social services at home is calculated on the basis of tariffs for social services, but cannot exceed fifty percent of the difference between the average per capita income of the recipient of the social service and the maximum per capita income for the provision of social services free of charge, determined in in accordance with paragraph 5 of Article 31 of the Federal Law.

40. The procedure for approving tariffs for social services in the form of social services at home on the basis of per capita norms for financing social services is established in accordance with paragraph 11 of Article 8 of the Federal Law.

41. Payment for the provision of social services in the form of social services at home is made in accordance with the contract.

42. The provider of social services has the right to refuse (suspend) the recipient of social services in the provision of social services in the form of social services at home, including temporarily, if the recipient of social services does not submit the documents necessary for the provision of social services specified in paragraphs 5, 7 of the Model order, which the recipient of social services in accordance with applicable law is obliged to provide personally.

43. The grounds for termination of the provision of social services in the form of social services at home are:

1) a written application of the recipient of social services on the refusal to provide social services in the form of social services at home 11 ";

2) the expiration of the term for the provision of social services in accordance with the individual program and (or) the expiration of the contract 12 ;

3) violation by the recipient of social services (representative) of the conditions stipulated by the contract 13 ;

4) death of a recipient of social services or liquidation (termination of activities) of a social service provider;

5) a court decision on recognizing the recipient of social services as missing or dead;

6) conviction of the recipient of social services to serving a sentence in the form of deprivation of liberty.

1 Part 2 of Article 15 of the Federal Law.

2 Part 4 of Article 16 of the Federal Law.

3 Part 1 of Article 17 of the Federal Law.

4 Part 2 of Article 21 of the Federal Law.

5 The approximate form of the contract is approved in accordance with Part 13 of Clause 2 of Article 7 of the Federal Law.

6 Clause 9 of Article 8 of the Federal Law.

7 Part 1 of Article 31 of the Federal Law.

8 Part 1 of Article 31 of the Federal Law.

9 Part 3 of Article 31 of the Federal Law.

10 Part 2 of Article 31 of the Federal Law

11 Article 18 of the Federal Law.

12 Part 1 of Article 16 of the Federal Law.

13 Paragraph 2 of Part 1 of Article 11 of the Federal Law.

In order to prepare for the entry into force of the Federal Law of December 28, 2013 N 442-FZ "On the Basics of Social Services for Citizens in the Russian Federation" (hereinafter - the Federal Law N 442-FZ) and the Decree of the Moscow Government of December 26, 2014 N 829- PP "On social services for citizens in the city of Moscow" (hereinafter referred to as Decree of the Government of Moscow N 829-PP) I order:

1. The departments of social protection of the population of the administrative districts of the city of Moscow, social service organizations subordinate to the Department of social protection of the population of the city of Moscow, to ensure compliance with the requirements of part 2 of Article 35 of Federal Law N 442-FZ, according to which for recipients of social services who have the right to receive social services arose before December 31, 2014 inclusive, the conditions for the provision of social services from January 1, 2015 cannot be worsened in comparison with the conditions established as of December 31, 2014.

2. Approve:

2.1. Application form for the provision of social services (Appendix 1).

2.2. The form of the register of applications for the provision of social services (Appendix 2).

2.3. The form of the act of material and household inspection of the living conditions of recipients of social services (Appendix 3).

2.4. The form of the decision of the department of social protection of the population of the administrative district of the city of Moscow on recognition as needing social services (Appendix 4).

2.5. The form of an individual program for the provision of social services (Appendix 5).

2.6. The form of an individual schedule for the provision of social services in the form of social services at home (Appendix 6).

2.9. The form of the contract for the provision of social services (Appendix 9).

2.10. The form of the act on the provision of urgent social services (Appendix 10).

2.11. Application form for waiver of social services (Appendix 11).

3. The departments of social protection of the population of the administrative districts of the city of Moscow, social service organizations subordinate to the Department of Social Protection of the Population of the City of Moscow, ensure, before April 1, 2015, the drafting of individual programs for the provision of social services to recipients of social services accepted for social services before December 31, 2014 year inclusive.

4. The departments of social protection of the population of the administrative districts of the city of Moscow, together with social service organizations subordinate to the Department of Social Protection of the Population of the City of Moscow, by May 1, 2015, shall ensure:

1) signing individual programs for the provision of social services;

2) sending the second copies of individual programs for the provision of social services to recipients of social services.

5. The Department of Social Services Organization (P.A. Keller), taking into account Annex 9 to this Order, by January 12, 2015, prepare and send to the departments of social protection of the population of the administrative districts of the city of Moscow, social service organizations subordinate to the Department of Social Protection of the Population of the City of Moscow , the form of the act of acceptance of the rendered social services according to the forms of social services.

6. To empower the departments of social protection of the population of the administrative districts of the city of Moscow with the powers to:

1) making decisions on recognizing a citizen in need of social services;

2) signing an individual program for the provision of social services;

3) making decisions on denial of social services;

4) issuance of a duplicate of the individual program for the provision of social services.

7. The revision of the individual program for the provision of social services is carried out at the request of the recipient of social services in the manner similar to the preparation of a new draft individual program for the provision of social services.

8. With regard to recipients of social services who are provided with social services in the form of social services at home and (or) in a semi-stationary form from January 1, 2015, unless otherwise provided by the legislation of the Russian Federation, the calculation of the monthly payment for social services is established in accordance with parts 1 and 2 of Article 32 of Federal Law N 442-FZ and Decree of the Government of Moscow N 829-PP.

9. I reserve control over the execution of this order.

Head of Department V.A. Petrosyan

Appendix 1 to the order of the Department of Social Protection of the Population of the City of Moscow dated December 30, 2014 N 1171

APPLICATION FORM FOR THE PROVISION OF SOCIAL SERVICES ________________________________ (name of the body (provider of social services) ________________________________ to which the application is submitted) dated _____________________________ (surname, name, patronymic of a citizen) _______________, _______________ (date of birth (SNILS citizen) of a citizen) ________________________________ (details of an identity document ) ________________________________ (citizenship, information about the place of residence (stay) ________________________________ on the territory of the Russian Federation) ________________________________ (contact phone number, e-mail (if any) from _____________________________ (last name, first name, patronymic (if any) of the representative, name of the state body, local authority self-government, public association representing the interests of a citizen ________________________________ details of the document confirming the authority of ________________________________ representative, details of the document confirming ________________________________ the identity of the representative, address of residence, address of the state body, local government body, public association) ________________________________ To be filled in if the application is submitted by a person or a state body, a local government body, a public association representing the interests of a citizen. I ask you to provide me with social services in the form of social service _________________________________________________, provided by ____________ (indicate the form of social service) (indicate _________________________________________________________________. provider (suppliers) of social services at the choice of the applicant) I need social services: ____________________________________________ (the necessary social services are indicated _________________________________________________________________________________ and the frequency of their provision) I need the provision of social services for the following reasons: ________________________________________________________________ (circumstances that worsen or may worsen the living conditions of a citizen are indicated) Living conditions and family composition: ________________________________________ (residence conditions and family composition are indicated) _________________________________________________________________________________Information on income taken into account for calculating the average per capita income of the recipient(s) of social services: _________________________________________________________________________________________________________________ I confirm the accuracy and completeness of this information ____________________ For the processing of personal data about myself in accordance with Article 9 of the Federal Law of July 27 2006 N 152-FZ "On Personal Data" for inclusion in the register of recipients of social services: _________________________ (agree / disagree) _________________ (__________________) "__" ___________________ (signature) (full name) date of filling out the application ________________________________ In accordance with article 15 of the Federal Law of December 28, 2013 N 442-FZ "On the Fundamentals of Social Services for Citizens in the Russian Federation" Articles 31 and 32 of the Federal Law of December 28, 2013 N 442-FZ "On the Basis for Social Services for Citizens in the Russian Federation" Collected Legislation of the Russian Federation, 2006 , N 31, art. 3451, 2010, N 31, Art. 4196; 2011, N 31, art. 4701, 2013, N 30, Art. 4038.

Appendix 2 to the order of the Department of Social Protection of the Population of the City of Moscow dated December 30, 2014 N 1171

FORM OF THE JOURNAL OF REGISTRATION OF APPLICATIONS FOR THE PROVISION OF SOCIAL SERVICES

Appendix 3 to the order of the Department of Social Protection of the Population of the City of Moscow dated December 30, 2014 N 1171

FORM OF THE ACT OF SURVEY OF MATERIAL AND HOUSEHOLD AND SOCIAL CONDITIONS OF RESIDENCE OF THE RECIPIENT OF SOCIAL SERVICES dated "___" ___________ 201__ Surname ______________ First name _______________ Patronymic _______________________ Date of birth _________________ Passport data _______________________________________________________________ Pension certificate N ________________________________________________ Home address, phone: ________________________________________________ __ (actual) ________________________________________________________________________ (at the place of registration) Social status of the applicant _______________________________________________ Grounds, entitling to benefits _________________________________________________________________________________________________________________ (documents certifying the right to benefits)_________________________________________________________________________________Disability group _____________________________________________________________Date of establishment of disability ____________________________________________Date of the next examination _______________________________________Marital status _______________________________________________________________ (single, living with relatives - indicate the degree of relationship, living with tenants) _______________________________________________________________________________________________________________________________________________________________________________________________________________ Sources and amounts of income ___________ ________________________________________________________________________________________________________________ Income of other family members _________________________________________________________________________________________________________________Average per capita income _____________________________________________________________Address and telephone number of relatives _________________________________________________________________________________________________________________ Assistance provided by relatives: ________________________________________ (financial, in-kind, care, housekeeping assistance) Carers ____________________________________________________________________________________________________________________________ a private house, a separate apartment, a room in a communal apartment, living space, floor) Availability of communal amenities: ______________________________________ (water supply, gas, central heating, bath, elevator, etc.) Departmental ownership of housing ____________________________________________ (private, state, municipal, departmental) ___________________________________________________________________________ Housing privatized or non-privatized _________________________________Availability of a housing subsidy _________________________________________________Degree of self-service _____________________________________________________________________________________________________________________________ (moves freely around the city, within the district of residence, only within housing, only with outside help) _________________________________________________________________________________ Reason for applying _________________________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________________________________________Names and positions of the specialists who conducted the survey _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________With act I have read (a) ___________________________, I confirm the accuracy of the information received from me. I agree to the processing and (or) dissemination of the personal data specified in this act. Full name, position of the persons participating in the survey

Annex 4 to the order of the Department of Social Protection of the Population of the City of Moscow dated December 30, 2014 N 1171

FORM OF THE DECISION OF THE DEPARTMENT OF SOCIAL PROTECTION OF THE POPULATION OF THE ADMINISTRATIVE DISTRICT OF THE CITY OF MOSCOW ON RECOGNIZING A CITIZEN IN NEED OF SOCIAL SERVICES Moscow "___" __________ 20__ Having considered the application for the provision of social services ___________________________________________________________________________ (surname, name, patronymic, year of birth, address of place residence) _________________________________________________________________________ act of examination of the material living and social conditions of residence of the recipient of social services, _____________________________________________, (other documents, specify) in accordance with Part 2 of Article 15 of the Federal Law of December 28, 2013 N 442-FZ "On the Fundamentals of Social Services for Citizens in the Russian Federation": 1. Recognize _______________________________________________________________ (last name, first name, patronymic, year of birth, address of residence) _______________________________________________________________________________ in need of social services.2. The average per capita income of a recipient of social services is _____________ The amount of the monthly payment for the provision of social services cannot exceed _________________________________________________________ rubles.3. TTSSO "________________" by "___" __________ 20__, together with the applicant, draw up a draft individual program for the provision of social services and submit it for signing to the Department of Social Protection of the Population of __________________ Administrative District of Moscow.4. TCSO "________________" (provider of social services) within a day from the date of submission of the individual program for the provision of social services to ensure the conclusion of an agreement on the provision of social services.

Appendix 5 to the order of the Department of Social Protection of the Population of the City of Moscow dated December 30, 2014 N 1171

FORM OF THE INDIVIDUAL PROGRAM FOR THE PROVISION OF SOCIAL SERVICES ___________________________________________________________________________ (name of the body authorized to draw up an individual program for the provision of social services) Individual program for the provision of social services "____" _________ ____, N _____________ (date of compilation)1. Surname, name, patronymic (if any) _________________________________2. Gender _______________________ 3. Date of birth ___________________________4. Address of residence: postal code ___________ city (district) ______________________________ settlement ___________________ street _____________________ building N ________ building ______________ apartment _____________ phone ___________________5. Workplace address: postal code ___________ city (district) ______________________________ street _______________ house N ________________ telephone ___________________6. Series, passport number or data of another identity document, date of issue of these documents, name of the issuing authority _____________________________________________________________________________7. Contact e-mail (if any) ______________________________________________8. An individual program for the provision of social services was developed for the first time, repeatedly (underline as appropriate) for a period up to: _____________________9. Form of social service _______________________________________________10. Types of social services:

I. Social

II. Socio-medical

III. Socio-psychological

IV. Socio-pedagogical

V. Social and labor

VI. Socio-legal

VII. Services to increase the communication potential of recipients of social services with disabilities, including children with disabilities

13. Refusal of social services, social services:

14. Activities for social support:

Appendix 6 to the order of the Department of Social Protection of the Population of the City of Moscow dated December 30, 2014 N 1171

INDIVIDUAL SCHEDULE FOR THE PROVISION OF SOCIAL SERVICES IN THE FORM OF SOCIAL SERVICE AT HOME ________________________________________________________________________ Address of residence: __________________________________________________ Number of the individual program for the provision of social services ───┬──────┬───────┬────────┬───────┐│ │ │ │ │ │ │ │ │ │ │├──── ───┼───────┼───────┼───────┼───────────────────┼────────┼──── ────┼───────┼────────┤│ │ │ │ │ │ │ │ │ │ ───┴───────┴───────┴─────────┴──────────────────┴───────────────── ──────┘Social Services Month _____________ Year 20___Week N ______┌────────────────────────────┬───────── ┬───────┬────────┬────────┬────────┬────────┐│Day of the week │Mon │Tue │Wed │Thu │Fri │Sat │Sun │├────────────────────────────────────┼─────── ─┼───────┼────────┼────────┼────────┤│ Service code, time │ │ │ │ │ │ │ │ │ │ │ │ │ ───────┴───────┴────────┴─────────┘Week N ────┬───────┬──────────────────────────────────┬────── ─┬───────┐│Day of the week │Mon │Tue │Wed │Thu │Fri │Sat │Sun │├────────────────────────────────── ────┼────────┼────────┼───────────────── ──┤│Service code, time │ │ │ │ │ │ │ ││provision ──┴────────┴──────────┴────────────────────────── ┘ Week N ______┌───────────────────┬─────────────────┬──────────── Weekday ────────────────┼───────┼──────────────── ─────┼───────┼───────┤│Service code, time ──────────────┴──────────────────────────────────┴──── ───┴───────┴────────┘Week N ______┌──────────────────┬───────── Day weeks │Mon │Tue │Wed │Thu │Fri │Sat │Sun │├───────────────────────────────────────────────── ┼───────┼───────┼────────┼────────┼─────────┤│Service code, time │ │ │ │ │ │ │ ││provision │ │ │ │ │ │ │ ──────┴───────┴───────┴───────┴────────┘Total social services rendered ________________ (by service codes)Total home visits ________________________________________________________ (in relation to services provided directly at home) Social worker _____________ _____________________ signature First name Surname Recipient of social services ____________________ _____________________ Signature First name

Appendix 7 to the order of the Department of Social Protection of the Population of the City of Moscow dated December 30, 2014 N 1171

METHODOLOGICAL RECOMMENDATIONS FOR THE DEVELOPMENT OF AN INDIVIDUAL PROGRAM FOR THE PROVISION OF SOCIAL SERVICES

I. General provisions

1. An individual program for the provision of social services (hereinafter referred to as the Program), in accordance with Part 1 of Article 16 of the Federal Law of December 28, 2013 N 442-FZ "On the Fundamentals of Social Services for Citizens in the Russian Federation" (hereinafter referred to as the Federal Law), is a document in which indicates the form of social services, types, volume, frequency, conditions, terms for the provision of social services, a list of recommended social service providers, as well as social support measures carried out in accordance with Article 22 of the Federal Law.

2. The program is drawn up based on the citizen's need for social services, is reviewed depending on the change in this need, but at least once every three years. The revision of the Program is carried out taking into account the results of the implemented individual program.

The program may be revised upon the application of a citizen or his legal representative for the provision of social services or an appeal in his interests by other citizens, an appeal government agencies, local governments, public associations.

Refusal to accept an application for revision of the Program is not provided for by the Federal Law.

3. The program for a citizen or his legal representative is advisory in nature, for a social service provider it is mandatory.

4. The form of the Program is approved by the authorized federal body executive power in the field of social protection of the population. The program is drawn up in the form of a single document in two copies. The first copy of the Program, signed by an authorized official of the Department of Social Protection of the Population of the City of Moscow, is transferred to the citizen or his legal representative within a period of not more than ten working days from the date of filing the citizen's application for the provision of social services. The second copy of the individual program remains in the authorized body of the subject of the Russian Federation.

5. In the event of a change in the place of residence of the recipient of social services, the individual program drawn up at the former place of residence remains valid in the scope of the list of social services at the new place of residence.

6. In case of loss of the Program, the desire of the recipient of social services to change the list, volume, terms for the provision of social services at the request of the recipient is compiled new program in the manner prescribed by federal law.

7. The Program is terminated due to the death of the recipient of social services, recognition of him as dead or missing, or in case of refusal of the recipient of social services in social services within five working days from the date of submission of the application.

8. The entry into force of a court decision on recognizing a recipient of social services as incapable, with limited capacity does not terminate the Program. At the request of the guardian, appropriate changes may be made to the Program.

II. The procedure for organizing work on drafting the Program

9. The drafting of the Program is preceded by the exit of the Commission for the Assessment of Individual Needs in Social Services (hereinafter referred to as the Commission) to the applicant's home for the purpose of an interview (if possible) and drawing up an act of examining material, living and social living conditions. Taking into account the state of health, the participation of the applicant in the drafting of the program is mandatory. The opinion of close relatives can be taken into account solely in the interests of the applicant.

The commission is formed by order of the head of the territorial center of social services with the obligatory involvement of public associations, veteran organizations.

The assessment of the individual need for social services is carried out by the Commission within five days from the date of the application regarding the need to provide the applicant with social services, with the exception of urgent social services provided in in due course immediately.

10. Individual means assessment includes:

1) determination of living conditions, marital status of the client;

2) study of the possibility of implementation by the client various kinds life independently;

3) determination of the degree of individual needs of the client in the provision of social services;

4) determination of the duration (permanent, temporary, one-time), conditions (free, paid) for the provision of social services;

5) definition of types of social services.

11. When determining the individual need for social services, the following socio-economic factors are taken into account: problems associated with factors of the social environment, including marital status, the presence or absence of close relatives who are obliged in accordance with the law to provide assistance and care, the remoteness of their residence, housing and economic problems, psychosocial and other circumstances.

12. Depending on the existing disability, to independently satisfy their basic life needs due to limited ability to self-service and (or) independent movement, the applicant may be provided with social services at home, in a stationary and semi-stationary form.

An indication for social care at home is limited self-care or the ability to self-care at a regular frequency with the help of others using assistive technology if necessary.

An indication for social service at home by stationary social service institutions is limited self-service or inability to self-service, the need for constant outside help and complete dependence on other people.

An indication for the provision of social services in a semi-stationary form in a day care unit (hereinafter referred to as DST) is maintaining the ability to self-service and active movement of elderly and disabled citizens, being in a difficult life situation minors.

13. Identification based on conducting individual evaluation the need for home care in the absence of an established disability group does not prevent the adoption of the appropriate form for social services.

14. Depending on whether a citizen has close relatives who are obliged, in accordance with the current legislation, to support and take care of their disabled relatives in need of assistance, the order of priority for admission to social services and the participation of close relatives in the provision of social services, including their payment, are established. .

The assignment of persons to the category of close relatives who are obliged to support and take care of their disabled relatives in need of assistance is regulated by the legislation of the Russian Federation.

III. Features of filling out the draft Program

15. Items 1-3, 6 of the draft Program are filled in in accordance with the passport of a citizen of the Russian Federation or other identity document.

16. Paragraph 5 of the draft Program is filled in if the applicant is in labor relations With legal entity any organizational and legal form or an individual entrepreneur.

18. Paragraph 9 of the draft Program is filled out based on the typology of forms of social services provided for by Federal Law N 442-FZ of December 28, 2013 "On the Basics of Social Services for Citizens in the Russian Federation".

19. The central place in the Program is point 10 - here a list of social services is formulated by types of social services in which the need is established. The name of the social service must be indicated in strict accordance with the established legislation.

With regard to the scope of the provision of services, the provisions of the standard for the provision of social services should be guided.

The frequency of the provision of social services must be fixed as specifically as possible, indicating the range of time and day for the provision of social services, and in the case when this is not possible due to the position of the applicant or for other reasons, indicate the frequency in detail in the individual weekly care plan.

The term for the provision of the service is indicated taking into account the time standards for the provision of social services approved by the Department of Social Protection of the Population of the City of Moscow.

The section "Mark on the implementation of social services" is filled out upon expiration of the Program or when it is revised.

21. Paragraph 12 of the Program is filled in based on the need to implement the principle of maximum proximity of the organization of social services to the address of the applicant's place of residence.

22. When filling out paragraph 13 of the Program, it should be taken into account that the refusal of social services terminates the individual program only in relation to the relevant social service organization. Federal law does not prohibit an applicant from applying for a new Program after an unlimited period of time.

23. When completing item 14 of the Program:

the type of social support is indicated in accordance with Article 22 of the Federal Law;

"recipients of social support" means the recipient of social services, his parents, guardians, custodians, other representatives of minor children.

Appendix 8 to the order of the Department of Social Protection of the Population of the City of Moscow dated December 30, 2014 N 1171

METHODOLOGICAL RECOMMENDATIONS FOR THE CONCLUSION, AMENDMENT AND TERMINATION OF AGREEMENTS ON THE PROVISION OF SOCIAL SERVICES

I. General provisions

1. Social services are provided to a citizen on the basis of an agreement on the provision of social services (hereinafter referred to as the Agreement) concluded between a social service provider and a citizen or his legal representative, within a day from the date of submission of an individual program for the provision of social services to the social service provider.

2. The essential terms of the Agreement are the provisions determined by the individual program, as well as the cost of social services if they are provided for a fee or a partial fee.

3. Relations related to the execution of the Agreement are regulated in accordance with the legislation of the Russian Federation, primarily Chapter 39 Civil Code Russian Federation.

4. The contract is subject to conclusion when providing social services at home, in stationary and semi-stationary form (for example, day care departments).

II. The procedure for concluding, executing, amending and terminating the Agreement

5. The draft Agreement is drawn up by the territorial center of social services (hereinafter - TSSO) on the basis of an approximate form of an agreement on the provision of social services, approved by the authorized federal executive body in the field of social protection of the population. The specified form is exemplary, therefore, additional, specifying provisions in the Agreement may be present by agreement of the parties.

6. The draft agreement is drawn up after the signing by an authorized official of the Department of Social Protection of the Population of the City of Moscow of an individual program for the provision of social services (hereinafter referred to as the Program).

7. A single contract for the provision of social services is concluded with the client. The Program is an integral part of the Agreement. On behalf of the TCSO, the contract is concluded by the director or head of the TCSO branch, and on the part of the client, the client himself or a legal representative or other capable person authorized by a power of attorney.

8. Before concluding the Agreement, the TCSO is obliged to bring to the client information containing the following information:

information about the location (legal address) of the TCSO branch and contact numbers of the quality control service for the provision of social services;

certificate of inclusion in the register of social service providers;

list of basic and additional social services;

information on the standards of provision, the procedure for the provision of social services, the tariffs for these services.

About familiarization with the information that the contractor is obliged to provide to the client, a corresponding entry is made in the Agreement.

9. At the request of the client, when concluding the Agreement, the TCSO is obliged to provide:

charter, duly registered, regulations on the branch;

forms of exemplary contracts for the provision of social services;

standards for the provision of social services, approved in the prescribed manner.

1) on payment for services rendered within 10 days after the expiration of the reporting month;

2) on the term of the contract, equal to the term of the Program.

11. The contract is concluded in two copies. The first copy remains with the client, the second copy is kept by the TCSO (at the provider of social services).

12. Every month, the client and the TCSO sign an act of acceptance of the social services provided under the Agreement (both free and paid).

13. TTSSO provides accounting of concluded, executed, terminated Agreements, as well as accounting of social services rendered under them. The specified accounting must be associated with the relevant Programs.

14. Amendments to the Agreement are carried out solely due to a significant change in legislation on the initiative of the TCSO or on the initiative of the client, his legal representative. Changes are made by drawing up two copies of a single document, which is its integral part.

15. Termination of the Agreement is carried out by mutual agreement of the parties or at the initiative of the recipient of social services, his legal representative. Termination of the Agreement is executed by drawing up two copies of a single document, which is its integral part.

Appendix 9 to the order of the Department of Social Protection of the Population of the City of Moscow dated December 30, 2014 N 1171

FORM OF THE AGREEMENT ON THE PROVISION OF SOCIAL SERVICES Moscow "___" _________ ___, N ______________________________________________________________________________________________, (full name of the social service provider) hereinafter referred to as the "Contractor", represented by ______________________________ (position, surname, name, patronymic (if any) ________________________________________________, acting on the basis of the authorized representative of the Contractor) ________________________________________________________________________ , on the one hand, (the basis of authority: charter, power of attorney, etc.) and ________________________________________________________________________, (last name, first name, patronymic (if any) of a citizen recognized as in need of social services) hereinafter referred to as the "Customer" ______________________________________________, (name and details of the document , certifying the identity of the Customer) residing at: ___________________________________________________, (address of the place of residence of the Customer) 1 represented by ___________________________________________________________________, (last name, first name, patronymic (if any) of the legal representative of the Customer) ________________________________________________________________________________, (name and details of the identity document of the legal representative of the Customer) acting on the basis of ________________________________________________, (grounds of authority, court decision, etc.) residing at the address: ___________________________________________________, (the address of the place of residence of the legal representative of the Customer is indicated), on the other hand, collectively referred to hereinafter as the "Parties", has concluded this Agreement as follows. I. Subject of the Agreement 1. The Customer instructs, and the Contractor undertakes to provide social services to the Customer on the basis of an individual program for the provision of social services of the Customer, issued in the prescribed manner (hereinafter referred to as the Services, an individual program), which is an integral part of this agreement, and the Customer undertakes to pay for these Services, with the exception of cases when the legislation on social services for citizens in the Russian Federation provides for the provision of social services free of charge. 2. Services are provided to the Customer good quality in accordance with the procedure for the provision of social services, approved by the authorized state authority. 3. The terms and conditions for the provision of a specific Service are established in accordance with the terms and conditions provided for the provision of the relevant Services by an individual program, and in the form agreed by the Parties are an annex to this Agreement. 4. Place of provision of Services: ______________________________________________ (the address of the place of provision of services is indicated) 5. Based on the results of the provision of Services, the Contractor submits to the Customer an acceptance certificate for the Services rendered, signed by the Contractor, in 2 copies, drawn up in the form agreed by the Parties, which is an integral part of this agreement. 3 II. Interaction of the Parties

6. The contractor is obliged:

a) provide the Customer with Services in accordance with the individual program, this Agreement and the procedure for the provision of social services, approved by the authorized state authority;

b) provide free of charge in an accessible form to the Customer (legal representative of the Customer) information about his rights and obligations, about the types of Services that are provided to the Customer, the terms, procedure and conditions for their provision, about the tariffs for these Services, their cost for the Customer or about the possibility getting them for free;

c) use information about the Customer in accordance with established by law the Russian Federation on personal data with the requirements for the protection of personal data;

d) provide the Customer with the opportunity to freely visit his legal representatives, lawyers, notaries, representatives of public and (or) other organizations, clergy, as well as relatives and other persons in the daytime and in the evening;

e) ensure the safety of personal belongings and valuables of the Customer;

f) timely inform the Customer in writing about changes in the procedure and conditions for the provision of the Services provided in accordance with this Agreement, as well as their payment;

g) keep records of the Services provided to the Customer in the prescribed manner;

h) perform other duties in accordance with the norms of the current legislation.

7. The contractor has the right:

a) refuse to provide the Services to the Customer in case of violation of the terms of this Agreement, as well as in the event that the Customer receiving the Services in the stationary form of social services, medical contraindications specified in the conclusion of the authorized medical organization;

b) require the Customer to comply with the terms of this Agreement, as well as compliance with the internal regulations for recipients of social services;

c) receive from the Customer information (information, documents) necessary to fulfill its obligations under this Agreement. In case of failure to provide or incomplete provision of such information (information, documents) by the Customer, the Contractor has the right to suspend the performance of its obligations under this Agreement until the required information (information, documents) is provided;

d) unilaterally change the amount of payment for the Services established in section III of this Agreement, in the event of a change in the average per capita income of the Customer and (or) the maximum value of the average per capita income established by the law of the subject of the Russian Federation, notifying the Customer in writing within two days from the date of such changes.

8. The Contractor is not entitled to transfer the fulfillment of obligations under this Agreement to third parties.

9. The Customer (legal representative of the Customer) is obliged to:

a) comply with the terms and conditions of this Agreement;

b) submit, in accordance with the regulatory legal acts of the constituent entity of the Russian Federation, the information and documents necessary for the provision of the Services, provided for by the procedure for the provision of social services, approved by the authorized state authority, as well as information and documents for calculating the average per capita income for the provision of social services free of charge for the purpose of implementation Federal Law "On the Basics of Social Services for Citizens in the Russian Federation" in accordance with the Rules for determining the average per capita income for the provision of social services free of charge, approved by Decree of the Government of the Russian Federation of October 18, 2014 N 1075 (Collected Legislation of the Russian Federation, 2014, N 43, Art. .5910);

c) inform the Contractor in a timely manner about changes in the circumstances that necessitate the provision of Services, affecting the amount of average per capita income for the provision of social services free of charge in order to implement the Federal Law "On the Fundamentals of Social Services for Citizens in the Russian Federation";

d) pay for the Services in a timely manner in the amount and on the terms provided for in this Agreement;

e) inform the Contractor in writing about the occurrence (change) of circumstances entailing a change (termination) of this Agreement;

f) notify the Contractor in writing of the refusal to receive the Services provided for by this Agreement;

g) comply with the procedure for the provision of social services, corresponding to the form of social services, as well as the internal regulations for recipients of social services;

h) inform the Contractor about the identified violations of the procedure for the provision of social services, approved by the authorized state authority.

10. The Customer (legal representative of the Customer) has the right to:

a) respectful and humane treatment;

b) to receive free of charge in an accessible form information about their rights and obligations, the types of Services that will be provided to the Customer in accordance with the individual program, the terms, procedure and conditions for their provision, the tariffs for these Services, their cost for the Customer;

c) refusal to provide the Services;

d) to protect their rights and legitimate interests in accordance with the legislation of the Russian Federation;

e) to ensure the conditions of stay in social service organizations that meet sanitary and hygienic requirements, as well as for proper care;

f) for free visits by legal representatives, lawyers, notaries, representatives of public and (or) other organizations, clergy, as well as relatives and other persons during the day and evening;

g) to protect their personal data when used by the Contractor;

h) the safety of personal belongings and valuables of the Customer while staying with the Contractor;

i) demand termination of this Agreement in case of violation by the Contractor of the terms of this Agreement.

4 III. Cost of the Services, terms and procedure for payment 11. The cost of the Services provided for by this Agreement is ____________ rubles per month. 12. The Customer pays for the Services ________________________________ (indicate the payment period _________________________________________________________________________________ (monthly, quarterly, semi-annual or other payment period _________________________________________________________________________________ in rubles), the time of payment (for example, no later than a certain date of the period, _________________________________________________________________ payable, or no later than a certain date of the period, ___________________________________________________________________________ of the previous (next for the payment period), method of payment (for cash ___________________________________________________________________________ payment/by bank transfer to the account specified in section VII of this ___________________________________________________________________________ 5 of the Agreement, or indicate that the Customer receives the Services free of charge (strike out the unnecessary) 6 IV. Grounds for changing and terminating the Agreement 13. Conditions, on which this Agreement is concluded, may be changed either by agreement of the Parties, or in accordance with the current legislation of the Russian Federation. 14. This Agreement may be terminated by agreement of the Parties. At the initiative of one of the Parties, this Agreement may be terminated on the grounds provided for by the current legislation of the Russian Federation. 15. This Agreement is considered terminated from the date of written notification by the Contractor to the Customer of the refusal to execute this Agreement, unless other terms are established by this Agreement. V. Responsibility for non-fulfillment or improper 7 fulfillment of obligations under the Agreement 16. The Parties shall be liable for non-fulfillment or improper fulfillment of obligations under this Agreement in accordance with the legislation of the Russian Federation. VI. Term of the Agreement and other conditions 17. This Agreement shall enter into force on the date of its signing by the Parties (unless otherwise specified in the Agreement) and shall be valid until _________________________. (specify term) 18. The contract is made in two copies, having equal legal force. VII. Address (location), details and signatures of the PartiesContractor CustomerFull name of the executor Surname, name, patronymic (if any) of the CustomerAddress (location Data of the document certifying the executor) identity of the CustomerTIN of the executor Customer's address Bank details contractor Bank details of the Customer Position of the head Surname, name, patronymic (if any) of the contractor of the legal representative of the Customer Data of the identity document of the legal representative of the Customer Address of the legal representative of the Customer ___________________/_____________ _____________________/______________ (surname, initials) (personal (surname, initials) (personal signature ) signature) M.P. 7007; 2014, N 30, art. 4257).3 The parties, at their discretion, have the right to supplement this section with other conditions.4 The parties, at their discretion, have the right to supplement this section with other conditions.5 Parts 1 and 3 of Article 31 of the Federal Law "On the Fundamentals of Social Services for Citizens in the Russian Federation" (Collected Legislation of the Russian Federation, 2013, No. 52, art. 7007; 2014, N 30, art. 4257).6 The parties, at their discretion, may supplement this section with other terms.7 The parties, at their discretion, may supplement this section with other terms.

Appendix 10 to the order of the Department of Social Protection of the Population of the City of Moscow dated December 30, 2014 N 1171

FORM OF THE ACT ON THE PROVISION OF URGENT SOCIAL SERVICES "___" __________ 20__ Social service organization ____________________________________________________________________________________________ represented by (name of social service organization) ________________________________________________________________________________, (position, full name) acting on the basis of _________________________________, referred to in (name document) hereinafter referred to as the "Supplier", on the one hand, and _______________________________, (full name of the citizen) hereinafter referred to as the "Recipient", on the other hand (hereinafter referred to as the Parties), have drawn up this act stating that urgent social services have been provided in the period from "___" __________ 2___ to "___" ____________ 2___ in the following volume: The above services were provided in full and on time. The parties have no mutual claims. Supplier Recipient_______________________________ _________________________________________________________________ ___________________________________________/_____________________/ __________/______________________/(signature) (position, initials, (signature) (initials, surname) surname) M.P.

Appendix 11 to the order of the Department of Social Protection of the Population of the City of Moscow dated December 30, 2014 N 1171

FORM OF APPLICATION FOR REFUSAL IN SOCIAL SERVICES __________________________________________________________ (name of the body (provider of social services), __________________________________________________________ to which the application is submitted from _________________________________________________ (last name, first name, patronymic (if any) of a citizen) __________________________, ________________________ (date of birth of a citizen) (SNILS of a citizen) ____________________________________________________ ( details of an identity document) __________________________________________________________ (citizenship, information about the place of residence (stay) ____________________________________________________ on the territory of the Russian Federation) ____________________________________________________ (contact phone number, e-mail (if any) dated* __________________________________________________________ last name, first name, patronymic (if any) of the representative, ____________________________________________________ details of the document confirming the powers of _________________________________________________ of the representative, details of the document confirming ____________________________________________________ the identity of the representative, address of the place of residence ________________________________* To be filled in if the application is submitted by a person representing the interests of the citizen. Application for refusal to provide social services I refuse to provide social services for the following reasons: ________________________________________________________________________________________________________________________________ (reasons are filled in at the request of the applicant) since ____________________________________________________________ 20_______ (indicate the date from which the provision of social services is terminated) _________________ (__________) "___" ________________________ (signature ) (full name) (date of filling out the application) APPLICATION ACCEPTED ____________________ (__________) "___" ________________________ (position, signature) (full name) (date of filling out the application)

on filling out an individual program for the provision of social services,

including using an automated information system

AIS "Social services"

1. An individual program for the provision of social services (hereinafter referred to as the IPPSU) in accordance with Part 1 of Article 16 of the Federal Law of December 28, 2013 "On the Basics of Social Services for Citizens in the Russian Federation" (hereinafter referred to as the Federal Law) is a document that indicates the form of social services, types, volume, frequency, conditions, terms for the provision of social services, a list of recommended social service providers, as well as social support measures carried out in accordance with Article 22 of the Federal Law.

1.2. The IPPSU form was approved by order of the Ministry of Labor and Social Protection of the Russian Federation of November 10, 2014 No. 000n "On the approximate form of an agreement on the provision of social services, as well as on the form of an individual program for the provision of social services."

2. The decision to recognize a citizen as in need of social services (with the exception of social services in a stationary form with permanent residence) and to draw up an IPPSU is made in the form of an order of the social protection authority for the population of the municipal district (urban district) of the Leningrad Region (hereinafter - OSZN MO).

The decision to recognize a citizen as in need of social services in a stationary form with permanent residence and to draw up an IPPSU is made by the Committee for Social Protection of the Population of the Leningrad Region (hereinafter referred to as the Regional Committee).

3. Filling in the IPPSU is carried out by the body of social protection of the population using an automated information system AIS "Social Services" (hereinafter - AIS "Social Services") based on the individual needs of the recipient of social services.

To determine the individual need for social services, an assessment is made of the living conditions of a citizen, as well as circumstances that worsen or may worsen the conditions of his life.

When assessing the living conditions of a citizen, it is recommended to proceed, among other things, from the living conditions and composition of the citizen’s family, income taken into account for calculating the average per capita income for the provision of social services free of charge, medical documents characterizing the state of health of a citizen and the absence of medical contraindications to receiving social services in a social service organization providing social services in a stationary form (based on the conclusion of a medical organization); the results of the implemented IPSP, other conditions that determine the individual need of a citizen for social services.

Assessment of the individual needs of a citizen includes:

1) identification of living conditions and family composition of a citizen, income taken into account for calculating the average per capita income for the provision of social services free of charge, medical documents, results of an implemented individual program for the provision of social services, other conditions that determine the individual need of a citizen for social services (the presence of problems related to with factors of the social environment, including marital status, the presence or absence of close relatives who are obliged in accordance with the law to provide assistance and care, the remoteness of their residence, economic problems, psychosocial and other circumstances);

2) studying the possibility of a citizen performing various types of life independently and determining the form of social service.

To determine the individual need for social services of a disabled person, including children with disabilities, an individual rehabilitation program developed by federal agency medical and social expertise.

Depending on the existing limitations of life activity, to independently satisfy their basic life needs due to the limited ability to self-service and (or) independent movement, the need for only one of the forms of social service can be established: at home, in a stationary or semi-stationary form.

For the elderly and disabled:

An indication for social care at home is limited self-care or the ability to self-care at a regular frequency with the help of others using assistive technology if necessary.

An indication for the provision of social services in a semi-stationary form in a day stay is the preservation of the ability to self-service and active movement of elderly and disabled citizens, the presence of minors in a difficult life situation.

Indications for social services in the stationary form of social services with temporary stay are limited self-service, inability to self-service, need for constant outside assistance.

3) determination of the duration / frequency (permanent, temporary, one-time) and conditions for the provision of social services;

4) determination of the types of social services for the selected forms of social services in accordance with the list approved by the regional law No. 72-oz.

4. When filling out the ICPSU:

4.1. When determining the scope of the provision of services, one should be guided by the standards for the provision of social services approved by the Government Decree Leningrad region № 000.

4.2. In paragraph 10, the columns “Name of the service”, “Volume of the provision of the service”, “Frequency of the provision of the service” are filled in by the OSZN MO based on the results of the need assessment in the development of the ICPSU.

The columns "Term for the provision of services" and "Completion note" of paragraph 10 are filled in by the supplier upon the execution of the IPSAS.

In the column "Terms of Service" indicate:

In a copy of the IPPSU citizen (manually):

date of commencement of the provision of a social service - the date of commencement of the first contract concluded with the supplier for the provision of this service;

expiration date for the provision of a social service - the date of expiration of the last contract concluded with the supplier for the provision of this service, regardless of the number of contracts and the timing of their conclusion during the period of validity of the IPSSU (in the event that the contract with the supplier is terminated during the period of the IPSSU and services under the IPSSU are provided not in full, the supplier does not set an end date);

In the AIS "Social Services" each provider consistently enters:

date of commencement of the provision of a social service - the date of commencement of the contract concluded with the supplier for the provision of this service;

expiration date for the provision of a social service - the date of expiration of the contract concluded with the supplier for the provision of this service.

In a copy of the IPPSU in the personal file of a citizen stored in the OSZN MO, a mark is not put.

"completed" - the citizen was provided with all the services provided for by the IPSSU in full;

“not fulfilled” - services were not provided to the citizen under the concluded agreement (indicating the reason for non-fulfillment: death, unwillingness of the citizen, family circumstances, changes in health status, etc.)

“partially performed” - a citizen was provided with one or more services, but not all of the services provided for by the IPSAS, or services were provided in an amount less than provided for by the IPSSU (indicating the reason for partial implementation: death, unwillingness of the citizen, family circumstances, changes in health status and etc.).

Filling in is carried out in the AIS "Social Services" by each provider sequentially as of the end date of the provision of the social service (the expiration date of the contract concluded with the supplier for the provision of this service) and, if possible, in a copy of the citizen's IPPSU (manually). In a copy of the IPPSU in the personal file of a citizen stored in the OSZN MO, a mark of completion is not put.

4.3. In paragraph 11 of the IPSP, the authorized body indicates the necessary conditions that must be observed by the provider of social services when providing social services, taking into account the form of social service.

An entry is made “in accordance with the Decree of the Government of the Leningrad Region dated January 1, 2001 No. 000 “On Approval of the Procedures for the Provision of Social Services by Social Service Providers in the Leningrad Region”.

4.5. Clause 13 “Refusal of social services, social services” is filled in by the social service provider together with the recipient of social services when concluding an agreement on the provision of social services, if a citizen refuses to conclude an agreement for 1 or more services from the services recommended in the IPSSU (for except for the services included in the package).

Refusal of services included in "group services" is not allowed.

4.6. Paragraph 14 "Measures for social support" indicates the recipient's need for assistance in providing the appropriate type of assistance that is not related to social services: medical, psychological, pedagogical, legal, social.

In the column "Recipient" - the full name of the citizen for whom the IPPSU is drawn up is indicated.

In the column "Mark of completion" the following information is indicated:

“completed” - the citizen was assisted in providing this type of assistance;

“not fulfilled” - the citizen was not provided with social support (indicating the reason for non-compliance: death, unwillingness of the citizen, family circumstances, changes in health status, etc.).

Information is entered manually into a copy of the citizen's IPPSU and into the AIS "Social Services".

4.7. The IPSU number is assigned in the AIS "Social Services" automatically. Assigning a number to the IPPSU in a different order is unacceptable.

5. At the request of the recipient of social services in the event of a change in his personal data (last name, first name, patronymic, address of residence without changing the municipal district), on the basis of the application of the recipient of social services and supporting documents, appropriate changes are made to the IPSSU.

In the AIS "Social Services" replacement is carried out while maintaining the IPSU number, validity period, volume and list of social services.

A citizen is given a new copy with new data to replace the previously issued one. A copy of the ICPSU previously issued to a citizen, an application and copies of supporting documents certified in the prescribed manner, are attached to the citizen's personal file.

On the basis of the newly issued IPSSU, a citizen concludes an additional agreement with the social service provider to the contract on the provision of social services.

6. In case of loss of the ICPSU, the recipient of social services, on the basis of his personal application, indicating the reasons and circumstances of the loss, is issued a duplicate (with the list, volume and terms of the provision of social services preserved) of the previously issued ICPSU with the obligatory mark "Duplicate", the terms and reasons for its issuance . The application is attached to the personal file of the citizen.

In the AIS "Social Services" program, in the "Note" column, it is also necessary to indicate the timing and reasons for issuing a duplicate.

7. In the event of a change in a citizen's need for social services:

7.1. When changing the form of social services, changing the list or volume of recommended services, the ICPSU should be reviewed.

The revision is carried out taking into account the results of the implemented IPSP at the request of a citizen or his legal representative or an appeal in his interests by other citizens, an appeal from state bodies, local governments, public associations in a manner similar to the preparation of a new IPSP.

In the AIS "Social Services" the closure of the current ICPSU is carried out in connection with a change in need (implementation results) and the formation of a new ICPSU.

A citizen is given a new IPPSU in his hands instead of the previously issued one.

A copy of the ICPSU previously issued to a citizen, an application and copies of supporting documents certified in the prescribed manner, are attached to the citizen's personal file.

On the basis of a newly issued IPSSU, a citizen concludes a new contract (additional agreement) on the provision of social services with a social service provider.

8. The operation of the IPSU is terminated due to:

with the death of a recipient of social services;

recognition of him as dead or missing;

expiration of the IIPSS;

full implementation of the ICPSU;

personal application of a citizen (legal representative) on the refusal of social services;

a court verdict that has entered into legal force, in accordance with which a citizen is sentenced to serving a sentence of imprisonment;

a change in circumstances due to which a citizen was recognized as needing social services (determination of need in another form of social services).

If one of the circumstances listed above is revealed in the AIS "Social Services", it is necessary to close the IPPSU within a month from the date of detection.

9. When the ICPSU is closed, a Conclusion on Compliance (hereinafter referred to as the Conclusion) is attached to the personal file of a citizen.

The conclusion is filled in by the OSZN based on an assessment of the state of the citizen at the current moment and comparing it with the state at the time of the citizen's application for recognition as needing social services.

In the column "Assessment of the results of the implementation of the IPSSU" for each type of social services recommended by the IPSSU, an entry should be made characterizing changes in living conditions and (or) the ability of the recipient of social services to independently provide their basic living needs as a result of the provision of this type of social services (for example, improvement living conditions and (or) expanding the ability of the recipient of social services to independently provide for their basic life needs).

If, upon expiration of the ICPSU, the citizen did not apply to the social protection authority and there is no possibility of assessing the change in his condition, information about the services provided (if any) or the entry “no information about the services provided” and the note “IPPSU is closed in connection with the expiration of the period of validity without the presence of a citizen.