It's no secret that we are all HR specialists, the best interview questions that will give us 100% correct information about the candidate. And such questions exist. But keep in mind that questions are just a tool, a filter that provides information only if the specialist understands what he wants to evaluate. And this is actually - much more important. Naturally, interview questions are needed first of all to evaluate professional quality candidate. But not only! These professional qualities may lie dead weight and in no way help this employee, and therefore a specific division / company, move towards its goals. If the work does not show the necessary business and personal qualities, if the energy, motivation, special attitude of the candidate, his values, his life position are not connected. So, depending on the level of the position, a specialist will be interested in the following set of competencies / personal and business qualities candidates:

During a job interview, hiring managers often ask very difficult questions with which they want to extract information from a candidate that the candidate may not want to reveal. Sometimes such questions are asked in order to look at the candidate's reaction or how he will behave in a stressful situation. No matter what HR managers are up to, it is important to be prepared for the most unexpected questions.

In her book 301 Smart Answers to Tough Interview Questions, Vicki Oliver advises preparing smart and thoughtful answers to the most difficult questions in advance.

Below are some of the most common interview questions that HR managers like to ask, but the answers given are not universal for every situation. It is important not to try to lie during the interview, as your lie at some point may come true and the employer is unlikely to like it.

1 question: What is your biggest weakness that is really a weakness and not a hidden strength?

Answer A: I'm very impatient. I expect my employees to start showing themselves from the very first assignment. And if they fail, I stop delegating authority to them and start doing everything on my own. But to compensate for this weakness, I can train employees by explaining to them exactly what is expected of them.

2. Question: Do you want to take my position?

Answer: Maybe in 20 years, but by then you will be running the company and you will need a good, loyal assistant to help you run the company.

3. Question: If you knew the company wasn't doing well, why didn't you leave sooner?

Answer A: I worked very hard to keep my job while other employees were being laid off, so I didn't have time to look for another job. With all the mergers and acquisitions that are taking place in our industry, layoffs are a common occurrence. Well, at least I did my best.

4. Question: Imagine that you have been working in our company for five years and you still have not been promoted. Many of our employees never get promoted. Does it upset you?

Answer A: I consider myself ambitious, but I'm also quite practical. As long as I am learning new things and growing as a specialist in my position, everything suits me. Different companies raise employees by the most different levels and I am sure that if I work for you, it will motivate and stimulate me for the next years.

5. Question: If you were running a company that produces a certain product, and suddenly the market drops sharply. What would you do?

Answer: I would explore new markets for this product, while I would encourage engineers to change the product so that it becomes more popular with its original audience.

6. Question: From your resume it appears that you were fired twice. How did you react to these layoffs?

Answer: After I recovered from the shock, both times I felt stronger. I did get fired twice, but I was able to bounce back both times and got a job that gave me more responsibility, paid more money, and ended up with more successful companies.

7. Question: Are you saying that now that you are over 40, you are ready to go to an initial position just to work in our company?

Answer: Sometimes you need to take a step back in order to accelerate your career growth. Working in an entry-level position will allow me to learn about your company and its work from the very beginning and in all its aspects. The jobs I've had before are so different from those offered by your company that I'm glad to be able to start from the beginning in the field you work in. The pay cut is worth it.

8. Question: Can you describe your dream job?

Answer: This is my dream job, which is why I applied for this position. I am very glad that I have the opportunity to work in your company and help grow your business.

9. Question: If you were selecting a candidate for this position, what qualities would you pay attention to?

Answer: I would pay attention to the following qualities:

• Ability to solve problems.
• Ability to build good working relationships.
• The ability to make deals.

A candidate who possesses these qualities can be an ideal assistant director. Let me tell you a little about my experience...

10. Question: Imagine that you are working with a person who attributes all your ideas to himself. How would you behave in this situation?

Answer: Firstly, in front of everyone, I would note and praise this person for those ideas that really belong to him. Sometimes it is important to be generous with praise, and this is enough for a person to reciprocate.

If that didn't solve the problem, I would try to create a work environment in which we each present our ideas to our superiors individually. If this did not help, then I would openly discuss the situation with this person.

However, if the person who uses my ideas is my boss, then I would treat the situation more carefully. To some extent, I believe that my job is to help my superiors. But if I get a salary increase or career advancement for my ideas, then I will be just happy.

11. Question: Tell us about times when you failed to meet deadlines.

Answer: I would love to do it, but to be honest, this has never happened.

12. Question: Have you ever made a mistake that caused your company to lose money?

Answer: To be honest, I am very glad that I cannot answer you this question, since nothing like this has ever happened.

13. Question: What is more important - to be lucky or skilled?

Answer: I think it's more important to be lucky, although rich experience and good qualifications also help a lot to create new opportunities. At my previous job, the belief of the authorities in me helped and instilled confidence that I could accept right decisions for our company. But, of course, it should be noted that I found myself in right time and in the right place.

14. Question: Have you ever been so confident in your decision that people around you called you inflexible or stubborn?

Answer A: I'm not at all humble and quiet, so there are probably a few people I've worked with who would call me inflexible. But this adjective never came up in my description of my personal qualities or in the recommendations that I was given. I guess in the end I was able to be both firm and flexible at the same time.

15. Question: You have an amazing list of achievements. But how well can you work in a team? We have several older employees in our company who need help with social media.

Answer: I had the experience of teaching my colleagues effective work on Twitter. There are some pitfalls there, but learning how to work in social networks is quite simple, and besides, social media can be a great tool to promote your business. Do you want me to tell you some secrets in working with social networks?

At the interview, you can theoretically hear more than 400 questions. But in practice, the interview most often comes down to 15 standard questions, depending on the specifics of a particular vacancy. Below are the most frequently asked interview questions and the correct answers to them.

At the interview, you can theoretically hear more than 400 questions. But in practice, the interview most often comes down to 15 standard questions, depending on the specifics of a particular vacancy. The following are frequently asked interview questions and the correct answers to them:

1. Interview questions: Tell us a little about yourself.

When answering a question, they pay attention to whether you state your biographical data or immediately lay out your “trump cards”, thereby emphasizing your desire and opportunity to take this position.

Correct answer. Describe your advantages over other similar candidates (experience successful work, special achievements in their professional field, natural abilities, etc.), emphasizing their desire and full readiness to take this position. Speak calmly and confidently, stating only the main thing about your qualifications, experience, responsibility, interest, diligence and decency.

Error. Formal and dry presentation of biographical data, excessive excitement or emphasized indifference, confusion in simple facts, emphasis on minor details, verbosity.

2. Interview questions: What difficulties do you see in life and how do you deal with them?

A person who takes an active life position, aimed at success, ready to take responsibility, successfully interacting with people and able to enjoy life, will answer that life does not happen without problems, but all difficulties can be overcome, and everything is in his hands, since he himself is a blacksmith your happiness. While passive, insecure, distrustful of others, the pessimist will answer that life is difficult and there are many problems in it, most of which are unsolvable, and everything is decided by fate or other people, but not by himself.

Correct answer. Speak out in a positive way: life does not happen without problems, but difficulties can be overcome, the fate and career of a person are in his hands, people, for the most part, are friendly and ready to cooperate, failures mobilize forces.

Error. A gloomy perception of reality: complaints about fate, bad luck, injustice and constant insoluble problems, blaming other people and external circumstances for everything.

3. Interview questions: What attracts you to work in this position?

You are expected to confirm that you are aware of the company's affairs, and sincerely believe that this particular position will allow you to maximize your aspirations, abilities, knowledge and experience, and the company will acquire an irreplaceable employee in your person.

Correct answer.“I have experience in this particular market segment, great connections, a lot of developments, etc.”

Error. Standard phrases: "I am attracted interesting job… prospect of growth… good salary.”

4. Interview questions: Why do you consider yourself worthy of this position?

Without false modesty, name your main advantages over other applicants, demonstrating your ability to convince. You have all the necessary experience and skills to be efficient and useful to the company. You are also expected to confirm that you are aware of the company's affairs.

Correct answer. Experience, specialized education and skills + list of successfully implemented projects.

Error. Weak arguments in your favor (“I have no work experience, but I would like to try”), an indication of formal personal data (“read my resume - everything is indicated there”).

5. Interview questions: What are your strengths?

Emphasize first of all the qualities that are useful for this work, confirmed by examples from your life during the years of study or work. Do not use clichés that are repeated thousands of times: “I am sociable, neat, executive”, etc. Specify what and how you have achieved, thanks to your strengths.

Correct answer. Indicate the qualities that are valued at this job in this position. For example, professionalism, activity, decency, goodwill towards people, truthfulness, devotion and the desire to achieve results.

Error. Modest answer: "Let others judge about it ...".

6. Interview questions: What are your weaknesses?

A smart candidate will never be heard repentance for sins and a long list of his shortcomings. He will try to turn the answer so as to indicate his merits.

Correct answer. Name 2 of your shortcomings, playing them as advantages, for example: Too demanding of myself and others ... I am often called a "workaholic", etc.

Error. Honest recognition of shortcomings (not familiar with such work, lacks special education, lazy, quick-tempered, etc.). It is also wrong to say that you have no shortcomings - this is perceived as a lack of self-criticism, a tendency to blame colleagues in case of failure.

7. Interview questions: Why did you leave your previous job?

It is bad if the reason for leaving was a conflict. Leaving work because of a conflict is an escape from difficulties, an admission of one's own defeat, which leaves an imprint on the self-esteem of the individual. A negative attitude towards people, the habit of conflict with employees, and especially with management, is a stable characteristic of a person and will definitely manifest itself in one form or another in a new job.

Correct answer. Speak positively about the previous place of work, managers and employees. The reason for dismissal is the desire to fully realize their potential, to get more hard work And high salary.

Error. A story about a conflict with management or employees, criticism of the previous place of work and people, recognition of the inefficiency of one's work.

8. Interview questions: Will your personal life interfere with work related to irregular working hours, business trips and so on?

This question is often asked to women. In an attempt to circumvent the law, some firms impose stringent conditions, such as not having children for a certain period of time, not taking sick leave to care for a child, not taking unpaid leave, etc. Realistically evaluate your capabilities. If you know in advance that you will not be able to stay after the formally designated working hours, it is better not to deceive yourself or the employer.

Correct answer. You are ready for additional loads, which, however, should be discussed more specifically.

Error. Immediately agree or refuse everything, explaining this by family difficulties.

9. Interview questions: Have you received other job offers?

Your credibility will increase if you tell about other job offers, but do not specify where exactly. Be sure to show your special interest in this particular job, giving arguments and examples of how the company will benefit by choosing you.

10. Interview questions: How do you imagine your position in 5-10 years?

Many people without initiative, who do not plan their careers and lives, answer that they do not imagine such distant prospects. And a person aimed at personal success will readily talk about his planned professional growth and possibly for personal purposes.

Correct answer. It should be answered that you are planning career growth in the future, having formulated the stages and goals of your personal career. It is better to answer flexibly, for example: I would like to work in the same organization, but in a more responsible job.

Error. Surprise and answers: “How do I know?”, “I have no idea.”

11. Interview questions: What changes would you make in your new job? What will be your first steps?

The question is often asked to applicants for managerial and administrative positions. You should show your familiarity with similar situations and the ability to take the initiative. But do not overdo it, showing a willingness not to leave stone unturned. Also beware of suggesting changes if you have not had the opportunity to familiarize yourself sufficiently with the state of affairs.

12. Interview questions: Who can you contact for feedback on your work?

Must readily provide phone numbers and addresses of former colleagues and leaders. Withholding such information will immediately reveal the lack of positive recommendations or the inexperience of the applicant.

13. Interview questions: What salary do you expect?

A Russian proverb says: "He who does not know his own price will always sell cheap." A good specialist always knows his worth and expects a high salary. Let better candidate will overestimate the expected payment of his work, than underestimate it.

It's best to try to evade a direct answer by saying that you don't think salary should be discussed in the first place. If the interviewer insists, still try to find out from him how much the company expects to offer. If you still have to give a figure, call a little above the average or the upper and lower limits of the expected amount.

Correct answer. Find out the salary range for this position and name a slightly higher figure than what you are willing to accept.

Error. Underestimate or overestimate yourself.

14. Interview questions: What are your biggest achievements?

Correct answer. Boldly and confidently give an example of your 1-2 most important achievements over the past 5 years. Where should you give figures (indicators) so that you can assess the measure of your success and your personal contribution. The interviewer will try to evaluate them on their own and against the achievements of other candidates.

Error. Lack of examples or the answer "My achievements are yet to come." It is very bad if the interviewer feels that you have never thought about this question, as this indicates that you have not yet reached a certain life experience and are sailing on the waves of life. Also, it is better not to give examples with small, important achievements for you.

15. Interview questions: What do you think a boss should be like?

In fact, they want to find out from you whether you are prone to conflicts with superiors.

Correct answer. A competent, strong leader who I could learn from, who would give me the chance to experience own forces, will instruct me, and, if necessary, give me a thrashing.

Error."Kind and understanding, who will allow me to make mistakes and mess with me." Also, the absence of all, in your opinion, the minuses of your current leader will be a mistake.

What questions do you have?

The most popular and especially important part of the interview is the part in which you are already allowed to ask questions. Never say that you have no more questions, because you can reveal yourself better and also be remembered by the interviewer. You can ask about the content of your future work, about what the company expects from a candidate for this position, why the person who held this position before you left, or to clarify something that remained unclear from the previous conversation.

You may also be asked questions on English language! That is why, be sure to read the article:

At the end of the interview, the recruiter usually asks each candidate if they have any questions. Often people get lost and do not find what to ask. And only after some time has passed (often when a person is already working in a company), questions pop up by themselves that you should have asked about in advance, and not take a pig in a poke and wonder “How did I get here? Where did I look? Why didn't I think of that?" This is the so-called "stair effect". I prepared a cheat sheet so that you,% habrauser%, are not at a loss.

General

2. Dress code?
Here I think no explanation is needed.

3. Vacation?
If you change jobs before the summer, then suddenly the question of vacation may arise. Especially if someone from the family has already “staken out” a vacation at their job. Employers are reluctant to give leave in the first six months or even give them only after a year. But if you really need it, you can bargain. The main thing is not to forget to remember this at the interview. The agreement must be recorded in the TD.

4. Business trips?
Some love, some don't. But when business trips last 2-3 months, this should be immediately clarified at the interview and taken into account.

5. Payment for processing?
If there is a provision for compensation for overtime, please kindly show it. Usually this clause is included in the collective agreement, but compensation is rarely paid in practice. But here you can’t lay a straw, but you will only know when you jump into the pool with your head.

6. Can I bring personal devices?
The question is both about access mode and working with them (if you are a developer mobile applications). The court also asks the following question:

7. Do they give devices for use or for work?
At our work, managers were given a working iPad and a laptop. nice bonus need to say.

8. VHI - additional health insurance?
What does it include. Ask about dental. For some companies, dentistry is not included in the VHI package. People then get upset when they have to pay their hard-earned money.

9. NDA?
Whether there is a? What does it include?

10. Training at the expense of the company?
Every year, or more often, lists of courses are compiled to which employees can be sent to improve their skills. You can ask what courses you can take this year. Does the company pay for them? And how much will they cost you personally? For example, there is a practice to require working in the company for some time or the return of the funds spent by the company on you. You may also be interested in this practice. But here they can lie to you.

11. Employee parking?

12. In what rubles is the salary paid - domestic or foreign?

13. Work from home?
Is it possible? Are there people who do this?

14. Is there a job description?
The employer loves to throw non-core work on ordinary workers. Delegation, so to speak. But no one will tell you about this in advance. They can be sent to refill cartridges or repair the printer. "You programmer"! This is especially popular in small companies. It’s worth being puzzled by the job description, because. this is a document according to which you do not have the right to hang additional duties that are not prescribed in it. However, in each instruction there is a paragraph with the following content - "follow the instructions of the leadership." It all depends on your quarrelsomeness.

15. Office?
Open space or cabinets. Is there furniture and equipment so you can go out on Monday and start working? There is no need to listen to the recruiter! Here you need:

16. Ask to see your future workplace?
A great offer can suddenly turn into a windowless room in the basement, without furniture, without a computer, or an open space buzzing like a hornet's nest. If they don’t want to show you the place, this is a reason to be wary and insist. On the way there and back, you can talk to your future colleagues and ask about questions that the recruiter might lie to you about. For example, at the expense of overtime, etc.

17. Job feedback?
Actually, the timing and nothing more.

18. About resume?
You can also ask about improving your resume. What hooked the recruiter, and where do you need to improve?

Salary

19. Probation period?
For what period? What is the salary for this period? Is it possible to review the results probationary period.

20. Professional development?
This paragraph is about certification, passing courses. I think you want not only to hang a piece of paper in a frame on the wall, but also to feel the heaviness in your purse from the increase. This issue can also be discussed in advance. If the employer is not interested in your professional growth, should you be interested in them?

21. Indexation and salary review?
The recruiter usually talks about this well, but he may forget.

22. Bank card?
Can I use my bank account to pay salaries? At my last job, I ran like this every month - I shifted! This is because the bank, on whose cards the employer credited money, had only 20 ATMs in a million-plus city.

23. Bonus?
On what factors does it depend and when is it charged (quarterly or monthly).

Labour Organization

25. Structure of the organization?
Can I ask for a diagram? structural divisions organization and show where your place will be here. Thus, you can easily calculate how many bosses you will have (I had 7 at one time). One might be puzzled by the question: who is involved in architecture and analytics? But these questions are not suitable for outsourcing companies, where everything is extremely simple and clear - team, team leader, architect, testers, project management, management and service (accounting, etc.).

By vacancy

27. Is the problem solved by the vacancy?
Vacancies are opened not just like that, but in order to eliminate some kind of need. This is the need you need to try to find out. What specific problem did the employer have, that only your help is required. For example, there are not enough people. Professionals with certain qualifications or knowledge are needed. It is necessary to increase the productivity of the team, etc.

Project

28. Tell us about the project?
When did it start? At what stage is it? What technologies are used in the project? What technologies are planned to be added to the project? How many people are involved in the project? Customer/monetization? Ask for a short speech about the project (let them dodge like startups :-) you won’t sweat at the interview anyway). What happens if funding stops tomorrow? Is it possible to ask for time for another project? What code will you have to work with (legacy / new) and how much can you change it? Hired for support or development?

29. What will I be able to write in 2-4 years on my resume?
This is a very important question, thanks to which you can get a good impression as a candidate with potential! If the answer to it is vague or something like “You can write the following: I worked at Horns and Hooves LLC, I got great experience working with horns and hooves” then the question needs to be clarified: What platforms and technologies are used? Are you using Agile/Scrum/DevOps or other methodologies? Continuous integration tools, VCS, TDD, what is used by Project Management, what is used for Bug-tracking.

30. What will I not write in my resume, but it will simplify / complicate my life?
When and who writes tests? Is there a test team? How testing is done: unit tests and blackbox tests. Is there a code review?

31. SW versions?
Another important issue to take into account. For example, who in 2 years will need 6 java if version 9 or even 10 is already released. The same goes for frameworks.

When all questions are asked, don't forget to ask to take you to your future workplace.

Fuuuh. There were many questions. And the answers to all questions will take a lot of time. If there is a desire, you can transfer these questions to the recruiter and ask them to answer these questions via email. But personally, I wouldn't do that. Firstly, the logic is as follows - "they want to hire me, they spend my time on an interview, let them spend a little of theirs." Secondly, if you ask so many questions to a recruiter, manager or future colleague, you will get the impression that the candidate is really interested in this vacancy. And this is better than a much vague answer to a hypothetical recruiter's question "Why do you want to work in our company?". And you will definitely stand out among other candidates. And this will increase the likelihood of a positive decision on your candidacy.

Hello, dear readers of business magazine RichPro.ru! In today's article, we will look at the questions of how to behave in an interview, namely how to successfully pass a job interview.

Compiling competent resume and sending it to various organizations, the success of your undertaking will be an invitation to an interview. It would seem that it can be difficult when meeting with an interlocutor, how to explain your position and get the coveted vacancy.

In fact, sometimes the desire to show oneself as a leader, incorrect behavior and even doubts when answering a question can make wrong impression about you and lead to a negative result.

There are many different rules that help build the right dialogue, convince a potential employer of your candidacy, and by following them you can gain confidence, forgetting about fears. We have already written about confidence and self-esteem in the article - ""

Certainly, job search– the process is always difficult and tedious, which is why it is important to put all the remaining efforts so that your invitation to an interview becomes the final stage.

So, from the article you will learn:

• How to pass a job interview - 5 steps;
• How to behave at an interview if you have no work experience - 7 tips and tricks 5 basic rules;
• Frequently asked questions and answers in a job interview;
• How to sell a pen in an interview?

How to behave at an interview to get hired - read the rules and recommendations further in the article

At its core, this is a regular meeting between you and a future employer, and perhaps even his representative, allowing you to discuss in more detail the details of your future cooperation.

In the course of the conversation, each makes for himself the final decision on the question of whether how the reverse side is suitable. That is, You you determine for yourself whether all the proposed conditions will really suit you, and supervisor organization concludes that professional suitability employee.

Today, there are many different species, types and even divisions interviews that employees of the enterprise can use in the process of selecting a candidate. It is worth at least a little understanding of them in order to be ready for any situation.

According to its type, an interview can be of 4 types.

Type of interview No. 1- Phone call

This is the first stage, which may entail a meeting with the immediate potential supervisor.

By a similar method they are used when the resume leaves interest, and the information described in it requires confirmation.

The call can come at any time, so no matter the situation, it is important to behave correctly. Even if you have been waiting for a decision from the employees of the company for a very long time and have finally contacted you, you should not answer the phone with pronounced joyful intonations.

The most banal question Are you comfortable talking now? can say a lot to an experienced HR worker. Decide for yourself whether you really have enough time to calmly answer all the questions.

If so, then say confidently: Yes, I am listening to you» Otherwise, let them know that you are a little busy and you can call back yourself via 2-3 minutes, specifying the phone number and name of the employee.

During this period, try to calm down, figure out which company contacted you, and find a draft resume sent. Review all the information that is described in it, focus on the most important details, and then, having prepared yourself for the conversation, dial the given number.

Type of interview No. 2- A personal meeting

Most common type of interview. It involves direct contact and is designed to test your professional characteristics. About how such communication takes place, what behavior to choose for it, and what is important for each of the meeting parties, we will consider a little later.

Type of interview No. 3- Communication with a group of candidates

Each vacancy includes search for the best employee. But, sometimes it happens that there can be several applicants at once and the manager of the organization holds a group meeting in order to understand which of the applicants who have arrived best meets the specified parameters.

At such a meeting, it is important to be able to show your professional skills, try to answer the questions asked most accurately and have the necessary degree of stress resistance.

Collective communication- it is always a rivalry with each other, the price of which is your ability to get the offered vacancy. But, do not resort to hard behavior And insult, and even more so to reveal superiority over interlocutors. Remember that your every wrong deed and even a spoken word can become reason for further rejection..

Type of interview No. 4- Commission

Sometimes, in order to simplify the process of selecting candidates, the interview is scheduled for one day, on which the leading employees gather various directions capable of doing final choice .

You are invited to a meeting where various questions are asked, and they can intersect and come from a whole group of people. As a result, a decision is made that will be known to you almost immediately.

This method allows you to immediately cover many areas of the enterprise and understand how the applicant really corresponds to the proposed position.

In any case, getting to such a meeting, you should understand that the task of the employee communicating with you is it's a selection . In fact, you will be considered for the degree of compliance with the portrait ideal employee. On how you are able to fulfill all the requirements of the proposed job description, adapt to the team, show their skills depends on the decision.

Depending on this, the interview can be divided into several types:

• stress interview . It is carried out mainly when the work itself involves the occurrence of such situations. It could be a job operator, telephone worker, transport logistics , manager trading floor , procurement organization etc. in essence, in the course of the conversation, a moment will be created that will determine the real traits of your character. by the most simple methods considered: raising your voice, repeating the same question at intervals, constantly interrupting your narration, inadequate grins, or discussing information that is not related to the main topic. There can also be 2 ways of behavior. Either you will try to answer each question without raising your own voice, or you will interrupt the speech in order to calmly explain that this point has already been discussed. It is important to understand that, causing your stressful condition an employee of the organization will observe and care. Therefore, a monotonous conversation will raise doubts, and this is already a sign of reflection on your candidacy.
• cinemalogy . A similar method is very often used in organizations with a multi-stage selection system. It allows you to fully consider your professional qualities. At the time of the meeting, you will be offered view video excerpt, where an unfinished situation or action, and most likely even just an abstract episode. Your task tell what was viewed, draw conclusions and suggest ways to solve the situation. Of course, a small enterprise with a limited staff will not resort to such measures of studying candidates. But, network companies working in the global market and even in conditions of regional cooperation are quite capable of arranging this type of interview. Leading employees who solve a number of tasks every day should easily navigate the situation and find the most optimal solutions.
• Testing . This is a preview of your candidacy. The main task is to correctly answer the questions posed, not only of a professional, but also of a psychological nature. There is a special rating scale, and special sensitive questions are included in the list in order to evaluate your reaction to them.
• The immersion method . It can be found, for the most part, in large, dynamically developing organizations. An open vacancy for a managerial position is likely to involve such an application. All essence is as follows: you are given a situation on which the further state of affairs in the organization depends, and here it is important not only to find a way out, but also to explain the reasons why you propose to do so.

Of course, the simplest positions of an ordinary line performer do not imply much difficulty in checking professional data when choosing a future employee. Therefore, most likely, the meeting will involve regular contact with the study of your resume, or rather confirmation of his data. and what professional qualities and skills to indicate we already wrote in the last article.

But if the company has a world-class level, and each department has several dozens or even hundreds of people subordinate to it, then prove their individuality and abilities you will have to meet several times, step by step, with several specialists.

When reviewing your resume, first of all, the employee of the personnel department will pay attention to general characteristics. He will try to recognize your analytic skills, character traits, basis of motivation and even life philosophy.

Quite a few an important factor compatibility with the organization itself is also considered. She is checked in two directions . It's no secret that any company has its own culture, well-established traditions And order of conduct.

It may also happen that your personal values ​​and style do not match what a potential employer offers. That is why, getting to such a meeting, it is important to ask the right questions in order to understand future compatibility.

2. Methods for selecting candidates at the interview 📄

Employees HR department, especially agencies working in this direction for quite a long time, have a lot of ways And methods, thanks to which you can evaluate a person from different angles.

1. Questionnaire. You are invited to fill out a specially created document in which there are a number of questions regarding your psychological state and professional skills. Then, by selecting the best candidates, a meeting is scheduled with the head representative of the department, where the vacancy is open.
2. Biography. In a preliminary communication, you are asked to tell about where you worked before, what educational institutions you graduated from, whether there was an internship or practice, and even how far you live from the place possible employment At the moment. With such questions, the interlocutor tries to understand whether you have experience, whether you are ready to overcome distances and how often you can count on you at the time of the necessary part-time work. Sometimes even the question of the reason for your dismissal can form a common opinion.
3. Criteria. Some vacancies require the mandatory presence of certain qualities. Therefore, a competent specialist can determine in advance the important elements for the future candidate to meet them. The selection process in this case is very simple. First they look at your resume, and then in a conversation they determine whether you fit the criteria.
4. Studying the situation. This technique has already been discussed earlier, but its essence is to clearly, quickly and correctly recognize the situation, understand its essence and find the right way to solve it.

A job interview may include one important feature . Filling out the form, being tested or even just talking to an interlocutor, you will be asked to leave the contacts of a person who can give a detailed description. And it doesn't matter if it will former employee or the manager with whom you said goodbye not so long ago, the main thing is that the information voiced at the interview does not differ even in small things.

5 important and basic stages of how to pass an interview

3. How to pass a job interview - 5 important steps 📝

Any meeting assigned to you by an employee of the personnel department can be programmed for the result, it is enough to prepare correctly and, anticipating the question, answer it with capacious phrases that inspire confidence in the interlocutor.

Usually, the interview has 5 main stages, each of which has its own significance. Try to study them, and this will help you realize how best to act at the moment.

Stage number 1. Making contact

Here the connection is established and the boundaries are marked. It is during this period that it becomes clear how your interviewer is set up. It is quite possible that the procedure for selecting candidates began quite a long time ago and during this time has accumulated fatigue, nervousness, stress, What negative may affect the outcome of your meeting.

Try to establish contact by showing your goodwill. Talking about neutral topics often helps. So, you might be asked Was it difficult to find us?" or " Did you get there quickly?". Think over your answer.

You can start the conversation yourself with the phrase " Good afternoon, the office of your company is so well located that we managed to get there quickly". Such a distraction will help relieve nervousness and provide a good platform for further conversation.

Stage number 2. Organization story

Most likely, the HR person will start by getting to know you and giving you some information about their company. By and large, this 2-3 offers about what they do, what vacancy is open and a description of the range of tasks performed in this position.

Even if you have prepared thoroughly in advance and know the entire history of the enterprise to the smallest detail, listen carefully, giving you the opportunity to establish closer communication.

Stage number 3. Interview

This is actually the stage at which you will discuss issues professional activity ranging from salary level to proposed responsibilities.

At the same time, pay attention Special attention into several aspects:

• The questions you are asked will most likely be spoken at an accelerated pace. There is nothing to worry about, as it is important to save time and understand the candidate's compliance based on the answers.
• All the topics discussed constantly alternate, opening new ones, then returning to the old ones. This method simply allows the practitioner to reduce the likelihood of receiving socially desirable responses.
• Each sentence written in the resume and voiced by you can be checked several times in various ways. Do not be surprised by this, and even more so do not be nervous.
• All recordings made by the interviewer during the communication will be hidden from you. This is normal practice, so there is no cause for concern. Most likely, there will be short notes of compliance with the criteria presented.
• Be prepared for the opportunity to improvise. Of course, as you prepare for an interview, the HR department makes plans, writes tests and has a well-defined script, but sometimes, depending on the situation and based on the assignments received, it becomes necessary to forget about the standards.

Stage number 4. Feedback

Here you need to ask your questions. It's best if there are no more than 5. Therefore, from the very beginning, think over a rough list, based on those points that are most important to you.

You can refine the content labor activity, designate the level of future responsibility, talk about a social package.

Stage number 5. End of the meeting

Such an initiative, for the most part, is manifested by the party that invited you for an interview.

Negotiations may result in 3 various options:

• refusal;
• invitation to an additional stage;
• recruitment for a job.

In any case, try to discuss the algorithm for further interaction. Most likely you will be asked to wait for an answer, specifying the approximate time frame.

4. Before you have an interview - 7 practical tips 💎

Preparing for an Interview - Planning Questions and Answers

Before going to a meeting it is important to properly prepare for it. You must not only make the right impression, but also make the potential employer believe in your uniqueness.

Worth understanding that one desire is simply not enough, and the time spent will not be wasted if everything is done correctly. Pay special attention to the details, they allow you to create the perfect image of the candidate.

Write a plan that you will adhere to at the time of collection, and cross off the completed action.

Prepare them ahead of time and put them in your bag. Check if you haven't forgotten anything. This is usually a standard list, including:

• Passport;
• Diploma of education;
• Employment book (if you have one);
• Copy of resume;
• Certificates and other documents confirming the completion of courses.

Try to take with you only what is directly related to your vacancy, so that later you do not bother yourself in the search, wasting your own time and the time of a company employee.

Try to collect all available information about the organization in which you will try to find a job tomorrow. Ask a series of questions and answer them yourself. " What is the period of operation of the company and the main activity?», « What is the current production, its range?», « Are there any negative points in the reputation and what are they connected with?»

In our age of developing technologies, it is very easy to find the necessary information on the Internet, among acquaintances and even from the secretary inviting you to a meeting. By defining such main aspects , it will be easier for you to focus on further points. You will initially, in your head, already form a picture of the upcoming activity, and this will make it easier to feel and choose a course of action at the time of the meeting.

Many companies now set a dress code for their employees. And this means that the form of clothing should be of the same type and most often strict. Anyway, invitation for an interview- this is the moment when you have to impress.

Therefore, choosing your image, stop it on a business suit. You will have to forget about sports style, jeans, blouses And T-shirts, not able to completely cover the stomach, and even more so to remove topics And mini skirts.

Check your condition nails, hair, eyebrows. Tidy up your shoes, purse, determine the fragrance with which you are going to go to the interview. Let the direction of clothing be conservative, this creates a feeling of confidence in a potential employer, but a small accent in the form of a beautiful brooch that goes well with the invented image will not be out of place.

Try on an outfit and pay attention to yourself in the reflection of the mirror. Is your suit too tight? Excessive zeal in this direction can lead to the fact that you become like a man in a case, and this will not add to your chances.

Remember 3 basic requirements that your clothes must meet:

• create a good first impression that will be positive later on;
• give a sense of comfort to you personally, which allows you to gain self-confidence;
• be subject to business style, because the interview is inherently an important event at which an agreement is made.

Give preference gray, white tones and dark blue shades. Do not include a headpiece in the kit, even if it creates a single whole with the image.

It is preferable for women to choose a knee-length skirt than strict trousers. try reduce the amount of bright color to a minimum and discard old unfashionable clothes, especially if they are already heavily worn.

Of course, every employer will tell you that appearance in work- not the main thing, but according to statistics, if you break down the reasons for the refusal on a scale, then a slight lack of knowledge is in 29th place, but “ miserable The image of a person confidently takes the first position. Therefore, we will pay special attention to it.

Check yourself for the following:

a) hands. You should have a neat manicure without flashy tones, dirt under the nails and protruding cuticles. Care requires not only nails, but also the hands themselves. Lubricate them with a mildly scented moisturizer before going out.

b) hairstyle. Think it over carefully so that it does not fall apart within half an hour, defining your meeting as slovenly. Cancel ponytails, protruding curls and disheveled. If possible, check with your hairdresser to create a finished look with the most appropriate styling.

c) accessories. Do not overload yourself with various rings, earrings, bracelets, belts, trying to prove to everyone that you are worthy. This trick doesn't work here. Everything should be in moderation, especially at an official event.

d) makeup. Look through the tones of the clothes and find their general combination with cosmetics on the face. Forget about bright colors visible from afar. Your task is to leave a pleasant impression of a serious business person.

d) aroma. Before going out, put on the perfume that will most clearly complete your look. Just do it carefully and in small quantities. Otherwise, you risk creating a pungent odor, which will cause discomfort during further communication.

Council number 4. Building a route

Think over the scheme of your movement and determine the time, taking into account the margin. You need to arrive at the office 15 minutes ahead of schedule. At the same time, during the road, traffic jams, waiting for transport And distance which must be walked.

Your task is to determine the exit time so that you can reach your destination at a calm, measured pace, without exposing yourself to unnecessary stressful situations and conflicts.

View the map of the city on the Internet, if possible, check the route with the secretary of the enterprise, and also write down the exact address.

Council number 5. Telling about yourself in an interview

This seems like a minor detail, but it actually has a very important place in the subsequent evaluation of your candidacy. Very often, an HR employee asks the same question “ Tell us a little about yourself?» in order to understand how you are able to offer yourself, find contact and correctly present information. Such a task at first glance is considered simple, but try to do it even now, without preparation. This is where potential difficulties arise.

First, you must steer your narrative towards the job you want, paying attention to your relevance and professionalism.

Secondly, select the correct information in case the interlocutor becomes interested in the facts of his personal life. think over your hobby, enthusiasm,psychological component of character. This question is often asked in order to form an opinion about your personality.

And, thirdly, scroll through your successes And failures that happened in the course of work. This question is considered to be a favorite during the interview, so it should not now take you by surprise.

Try not only to voice the answer, but also give examples, ways out of the situation that you have found. The entire story should take no more than 3 minutes. Speak the composed story clearly, training it in front of the mirror several times, otherwise your uncertainty may negatively affect the final result.

By the way, if you just graduated educational institution, and there is still no experience as such, except for internship, in this story you can include your ideas of what you would like to achieve in the proposed area.

Think over your meeting in advance and clarify the information that may be of interest to you during the conversation. By creating a howling question, you clarify the situation, but do not overdo it.

Council number 7. Positive mood

At the end of your preparation, remember that important to create the right attitude . Cheerful state of mind And pleasant emotions lead to a positive result faster than nervousness.

Of course, our body does not have a special toggle switch that can switch at the right time, but still some recommendations should not only be taken into account, but also observed.

• Go to bed early to get a good night's sleep and set your alarm to a light tune.
• Start the day by talking about the topics that give you the most confidence. Think about how your future life will change after employment. Perhaps now you need to spend less time on the road, or appear Additional income, increase in wages, a new team.
• Find motivation to make it more interesting to achieve results. For example, promise yourself to buy a new dress or exchange furniture, arrange a trip to the mountains, go to a restaurant with the first paycheck. Visualize the desire by writing it on a piece of paper.
• Convince yourself that all difficulties are temporary, and the day that began today is simply beautiful, and that it will bring you what you want.

There are some more tips that psychologists and experts give before attending an interview.

Firstly, do not eat breakfast very tightly and with foods that have a strong smell. Give up garlic, Luke, sausages. Control the amount of water you take.

Second, stop yourself alcohol And tobacco. Drinking even the smallest dose can reduce attention, concentration and leave a smell, and a smoked cigarette leaves a fragrance on clothes and an unpleasant state during a conversation. Hide your chewing gum and do not try to appear with it in front of the interviewer.

Thirdly, arriving behind 20 minutes before the start, you will be able to get acquainted with the situation, catch my breath, visit toilet room, if necessary, and a little repeat material.

Try to ask and be sure to remember the name and patronymic of the interlocutor, so that it is convenient to start and continue a dialogue with him. Disable mobile phone or put it on silent mode, thereby creating a favorable environment for yourself.

5 rules on how to behave at a job interview + interview questions and answers

5. How to behave in an interview - 5 basic rules 📋

Well, let's imagine that the preparation was successful, you woke up on time, set yourself up positively, arrived at the appointed time and even calmed down. What next, how to be at the moment of communication itself, and how to behave at an interview in front of a potential employer?

Everything here is actually not so difficult, it is enough to remember a few rules.

Rule number 1. smile

This is the easiest way to set the interlocutor to positive . Just be sure to watch your facial expressions. No need to do this by force, such insincere behavior immediately becomes noticeable, and many are also alarmed.

Try to remember some pleasant moment from your life. For example, baby phrases, a cat falling during a loud noise or a frame of your favorite comedy. Be natural, don't forget to smile.

Rule number 2. Control your voice

A nervous state, previous difficult moments of preparation can give you away at the most crucial moment, leading to a violation of the timbre of your voice. Sometimes the sound is lost altogether, and often turns into a squeaky sound, confirming the resulting uncertainty.

Knowing about your problem or even simply anticipating its possible appearance, try to prevent the causes that arise. If it's stressful, then calm yourself, take a special pill and imagine that everything possible has already been done.

And, if this is a fear of public speaking, then rehearse it in front of a mirror, pronounce the words in which you stumble.

Rule number 3. Posture and gestures

In order to look confident and serious, take the following position: both feet are on the floor, hands are on the table, the back is straight, the head is looking at the interlocutor, maintaining eye contact.

It is worth remembering that you can’t take a cheeky pose, scatter yourself on a chair, cross your legs and constantly pull something. Your restless hands will easily give away stressful moments, and besides, they can do harm by ruining a document on the interviewer's desk or breaking his pen.

If you still uncomfortable look a person in the eye, then find a more comfortable place on his face, where you constantly direct your gaze. This may be a point in the forehead or ear. Don't forget gestures.

Of course, a slight movement of the arms in front of oneself cannot harm, and the OBE, their constant spread, frequent swings, turns of the body, will create a negative impression.

Rule number 4. Hold your belly

Watch your speech. If a situation arises in which you need to answer a question, do it clearly. After finishing the story, it is better to remain silent than to fill in the gaps with awkward phrases. No need to be nervous, sometimes the employer checks your behavior with such silence.

Rule number 5. Keep the conversation going

In the process of communication, you will need to constantly respond, but even this must be done correctly. If suddenly, for some reason, it was not possible to hear what was said, there is no need to guess, use a simple question: “ Did I understand you correctly?"Do not go too deep, starting your story from the moment of birth. Speak clearly and to the point, trying to express your thoughts correctly. Remember, if the interviewer is interested in any details, he will definitely ask you about them again.

Now the rules of behavior have become clear, but here " What should I say?" And " How to answer correctly?' remains a topic of interest. Create an attitude for yourself that you come to a potential employer not to ask for an open vacancy, but to offer your professional skills.

Imagine that you have been made a business proposal, the details of which need to be discussed at the meeting. Realize that the final decision whether to work here or continue your search is largely up to you.

That is why know how to correctly offer yourself, setting the tone for the conversation. Learn the basics that will help you.

It is worth remembering that even if the final decision regarding your candidacy was made negative then you have experience to work with. Going to the next invitation, you will already understand what the possible mistakes were and will not repeat them.

Basic Interview Questions and Answers - Dialogue Examples

6. Job Interview Questions and Answers - 10 Examples 📃

It should be understood that in the process of communication you can be asked about anything, and you need to be prepared for any situation. Personnel departments, realizing that the candidate can be prepared in advance, act very cunningly without voicing a direct phrase. They can veil the question, build it with different meanings, try to catch you on craftiness, but do not despair, and there are instructions for these methods. Let's try to figure out what interviewers most often want to know about and how to give an answer more correctly, making your impression.

Consider the questions at the interview and the answers to them - 10 most popular questions when applying for a job

Question number 1. What can you tell about yourself?

This is the most frequently asked question in a job interview, which we have already covered and "broken down" earlier. It remains only to add that the interlocutor, most likely, wants to know about your education, personal achievements and professional skills, and he is not interested in the detailed facts of your childhood, youthful love and the number of loans you took out. Don't try lie, speak briefly, but not dry.

Answer:“With over … years of experience, I will tell you why I applied to your company and how I can meet the requirements for a candidate for an open vacancy. I lead an active lifestyle, I have great contact with people, I constantly deal with issues of my own development and self-realization. Still at the institute .... "

Question number 2. What attracts you to work in our company?

In order for the answer to be the most complete, you will need information about the history of the enterprise, the stages of its formation and the specifics of its activities. This is where the knowledge that you give yourself in the process of preparing for an interview will be important.

Forming your own story is also not difficult, just imagine what benefits could enter your life if you could use the services or products of this company.

Imagine a situation in which you plan to find a job in the cosmetics sales department.

Answer:“The use of cosmetics nowadays allows you to most correctly create your own image, giving a feeling of complete self-confidence. That is why its significance cannot be reduced to a minimum. I would like not only to know the secrets of the image in more detail, but also ...... "

Question number 3. What salary would you like to receive?

Everything is simple here, take into account the salary with the bonus that you were given monthly, and add to it 10-15%. It should be understood that an attempt to reduce the average level of wages in the region will speak of your incompetence, and if you name an exorbitant amount, then you will be mistaken for an ambitious specialist who is inflating his own worth.

Answer:“To date, the payment for my work was ... rubles. I would like to change my financial situation a little. Considering your requirements, the amount of work for this position and the overall workload, I believe that this should be reflected in an increase in wages to .... rubles »

Question number 4. You are raising small children, and the vacancy involves an irregular working day, what do you say?

Many employers initially try not to consider candidates in whose families children of school or kindergarten age are growing up. Their logic is simple. If the baby gets sick, then it is necessary to issue sick leave, look for a replacement employee, rearrange schedules and put up with delays.

Sometimes the upcoming work involves business trips, meetings, seminars, extra time and the manager wants to rely only on an employee who is able to fully devote himself to the labor process.

Answer:“Yes, such circumstances could cause some difficulty for me not so long ago, but today the problem has been completely resolved. In difficult periods, next to the baby will be ... "

Question number 5. What do you think is your main weakness?

In general, the question about the weaknesses of the candidate is very common during the interview. The employer in this case wants not so much to hear your real negative traits as to see how you can present such complex information.

Try to structure your speech in such a way that minuses" could sound like " plus". Do not list weaknesses, trying to joke inappropriately, in the end, it is better to pick up such insignificant moments that would not spoil the overall impression in the end.

Answer:“Because of my professionalism, I very often have to be distracted to help my colleagues at work, this one wastes personal time, but I cannot refuse. Moreover, the fulfillment of official duties is essential to me, so sometimes you have to stay after the working day to complete your undertakings.

Question number 6. Why did you leave your previous job?

There is no single correct answer here. Everyone speculates it himself, depending on the circumstances. Communicating about this, the interlocutor wants to hear not so much the true reason as to understand whether you are ready to stay in the specified vacancy and continue your work for many years.

After all, even the very fact of your dismissal and the search for a new workplace is already talking about the possibility of leaving this company for other prospects. The most incorrect answer would be the desire to talk about a bad boss, difficult relationships with colleagues, non-compliance with working conditions, and even less solidity of the organization. Even if this was the case, choose a more loyal reason that does not bring you negative points for the answer as a result.

By the way, an expression like: Didn't suit me wage, I wanted more, so I quit”, can tell about your motivation based on money and potential dismissal if more advantageous offer. What will be the result losing the moment of the interview. It is best to indicate household, neutral factors with whom difficulties arose in the normal rhythm of life.

Answer:“Unfortunately, the company's office has changed its location, and getting there has become very inconvenient. I am now forced to spend great amount travel time, but it can be devoted to labor processes. By the way, you could also move, having bought a house not so long ago.

Another common answer concerns the possibility of self-development. In this case answer sounds like this: “I worked for a company for a very long time regional level, where he managed to acquire the necessary experience and skills, now, trying to develop further, he is quite ready to try his hand at a larger organization "

Question number 7. Are you ready to evolve and where do you see yourself in 5 years?

First of all, the interviewer wants to hear about the desire of a potential employee to stay in the company, even after such a long period, and secondly, it will be important to understand that you are ready for self-development and career growth.

No need to attribute important achievements to yourself and reach for powerful peaks, especially voicing positions. It is enough to show your desire to change, to achieve more, but only within the framework of the organization in which you are trying to find a job.

Answer:“I would like to be active in your company, but in a higher position by then.”

Question number 8. Were there any conflicts at your previous place of work?

Such a formulation of the question is considered tricky, because the employee of the personnel department tries to understand your candidacy as accurately as possible, trying it on an already existing team.

Certainly, gross mistake there will be a desire to tell how you did not get along with your superiors, why you were loaded with work and how hard the work day was. But, and gross flattery in favor of the fact that everything was fine, namely, you were considered the soul of the company, will raise doubts, forcing you to think again.

Try to set yourself up in a serious way so that the words you utter seem firm and convincing.

Answer:“Yes, of course, such moments in the work cannot be avoided. But I set tasks for myself, the priority of which is the solution, and complex conflict situations arising in this process are solved by searching for the truth. First of all, it is important for me to set up the interlocutor in a positive way, so I try not to resort to aggravating the existing situation.

Question number 9. Who can I contact for feedback on your work?

Such a question presupposes the existence of contacts, in which case it is better to provide them than to refuse, coming up with new reasons. Even if it so happened that you left your previous place of work, slamming the door hard, and relations with your boss cannot be restored, you need to look for ways out.

The most correct would be to give the number of your former colleague with whom you have kept in touch. Present him as a leading specialist, even if he was on the same parallel with you. Call him an informal leader capable of managing the entire team.

Perhaps this call simply will not follow, but your part of the duties will remain fulfilled.

Answer:“Yes, of course, I will leave you a contact, and you can make a call at any time during the working day.”

Question number 10. Do you have any questions? What questions to ask in a job interview?

Even if during the conversation you understood all the points that were mentioned, it is important to prepare in advance those questions that could additionally interest you.

Answer:“I really want to work in your company and I am absolutely sure that I will cope with the proposed duties. But still, I would like to know if there will be additional stages of selection for the position?

In general, the list of topics and issues discussed with you can be much longer and more voluminous. It should be understood that not always the person talking to you can be correct. Sometimes you can hear questions related to personal life, related to marital status and even political views.

In any case, it is important for you to try to give a more loyal answer without demonstrating your emotions, and even more so the state of stress. Most likely, such topics are raised in order to determine your maximum compliance with an open vacancy.

Selling technique - How to sell a pen in an interview

7. Case - "How to sell a pen at an interview?" 🖍💸

This is the most common way to test a person for real definition of his abilities . Sometimes it seems that there is nothing difficult in making such a transaction, because we regularly visit stores, go to the market and make a lot of purchases. Therefore, such a task seems simple and easy to perform.

Really try to do this Right, so that your interlocutor wants to get money and give it for the simplest writing instrument. And you will understand that this is a whole art.

The execution of this task can be carried out both traditional and unconventional ways. It all depends on the personality of the person sitting in front of you.

If this is a strict serious employee, then the method you choose should be business , but if the main quality of a person is creativity , there are many more sales options.

It is worth remembering a few rules that will become assistants in both cases.

1. Ask for 1-2 minutes to prepare. There is no need to rush here, it is important to just focus. It is normal practice for a transaction to take a little time in advance.
2. Inspect the product and try to study it as correctly as possible. Find the positive qualities and benefits of this pen.
3. Identify your customer's needs. Determine what will become a priority in buying for such a person. maybe it's the uniqueness of the brand or a common need for writing.
4. Try to be truthful, do not exaggerate the cost of the item and its basic qualities.
5. Try to maintain eye contact at all times, so it will be easier to establish a connection and make a sale.
6. Work with related products. If you managed to sell a pen, offer a notebook, spare paste or plain paper. This will allow you to become visible among other candidates.

The traditional way Selling a pen involves several steps that are easy to follow just by remembering them.

Step 1. Introduction

You need to say hello, introduce yourself and clarify how best to contact a potential buyer. A properly worded speech would look something like this: “Good afternoon, my name is ..., I am a representative of the company .... How can I contact you"?

Step 2 Identification of needs

To do this, ask the right questions and formulate them in such a positive way that the dialogue can be continued further. For example: “I have a unique offer for you, can I ask questions? ..., how often do you have to work with documents, writing down the necessary information in your organizer?

Step 3. Pen Presentation

After the needs are identified, try to correctly offer this product, paying special attention to the benefit that the interlocutor receives when buying. In other words: "Thank you ... considering what you said, I would like to suggest a pen that will help you write down the most quickly important information at any moment" or "... a stylish pen that can emphasize your status as a business person."

Step 4. Objections

Of course, it is likely that your interviewer will object. In his case, this is justified by an attempt to fully reveal your abilities. For example: "Thank you very much, but I already have a beautiful pen, everything suits me in it."

Step 5: Defining Additional Arguments

Here you will need those qualities of the product that you studied in 2 minutes of preparation. Now your task is to offer him special conditions, which will not allow to refuse the planned deal. It looks like this: “Purchasing this inexpensive pen, you will receive a special gift card that will allow you to buy other goods at reduced prices” or “Only 3 pens left at a price of ... rubles, the next batch, I assure you, will be already more expensive.”

Step 6: Close the sale with a related product

Offer an additional copy or tell us that there are notebooks, spare pastes, other colors. For example: “Today, every customer gets the opportunity to purchase a unique pencil with an eraser if they have a pen” or “You only need one pen or maybe you can take the remaining 3, because the holidays are coming, and this will be a unique present for your colleagues.”

Step 7. Farewell

Thank the buyer for the purchased product and try to establish contact for the possibility of your future meetings. It is done like this: “Thank you very much ...., I am sure that you made the right choice. I will definitely contact you for the opportunity to make other unique offers. See you soon"!

For unconventional sales it is important that your buyer has sense of humor or share of creativity .

First, take the pen for yourself and ask your interlocutor for an autograph. Naturally, he will answer you: “But I have nothing,” so offer him to buy what is so necessary now.

Second, ask the question And you yourself, for example, could sell it". They will answer you: “Of course, no doubt, only the pen itself is not available now.” Now boldly say: I'm ready to sell you a pen, just show me a master class and complete the deal.

And, thirdly, the most cardinal option. Take the pen and go out the door. Naturally, you will be asked to return and hand over the item. Answer: " Can't sell, able to sell". Worth repeating again. Such methods only work when you have a person endowed with a sense of humor in front of you.

9. Video examples of how to successfully pass an interview 🎥

Video 1. Interview questions

Video 2. How to succeed in an interview

Video 3. How to interview for a sales manager position

8. Conclusion 🔔

No matter how difficult the upcoming interview may seem to you, you should not be afraid in advance, let alone refuse it. Learn all the tips, work on yourself and try to solve this problem in the most successful way.

Now, after reading this article, you should have a certain scenario of actions and answers to the questions: “ How to behave in a job interview?», « How to sell a pen in an interview?”, etc., becomes clear.