Science does not stand still, and now in order to watch your favorite show, you don’t have to install a dish on the roof. As, for example, in digital or analog TV. Now all this can be done using one small console and good internet. They will allow you to enjoy TV without annoying advertising, and the picture quality will also be reproduced in Full HD resolution. This technology is called IPTV.

You can purchase such an interactive console yourself. Or borrow it from your provider for a small fee. One of the companies providing the rental option is Rostelecom. The advantages of this company are that they initially configure the device so that getting started with it is completely easy. Let's look at how to connect a TV to Rostelecom.

You can borrow a device from the Rostelecom provider that will allow you to watch TV. Unlike antennas, it has many advantages:

1. Clear and widescreen image. There is also 3D, if the technology supports it.
2. The ability to pause, rewind, and also play a program that was on yesterday or even a month ago.
3. A rich collection of feature films and cartoons.
4. You can connect iptv not only to a TV, but to a PC and even a smartphone.
5. Parental control option to limit television viewing for children.

Basically, a TV set-top box from Rostelecom is connected and configured by employees of the organization. But sometimes you have to do it yourself. Therefore, to avoid unpleasant situations, let’s figure out how to do this.

What is included in the set-top box from Rostelecom

So, the console has been purchased. First you should look at the package. What does it include:

1. The device itself.
2. Power unit.
3. Remote controller remote control with batteries.
4. Several cables for connection:
   • classic HDMI. Almost any new TV has a connector for it;
   • VGA or “tulips”;
   • patch cord. Patch wire;
   • convector SCART.
5. Warranty and instructions.

For your information. Due to the variety of cables, even older TV models can be connected.

If any components are missing, you must contact the company directly.

How to connect a Rostelecom set-top box

Connecting the interactive receiver will not take much time. After all, the provider has already laid down the initial settings of the device. To get started you will need:

• router or network cable entering the apartment;
• TV;
• console;
• suitable cable;
• power unit.

To set up television from Rostelecom, you must:

1. Place the power supply aside. It will be the last thing you need.
2. Connect a network cable or patch cord from the router to the set-top box. However, when using the latter, you will need to configure it.
3. Now you need to connect the TV and iptv receiver. To do this, you need to take a suitable cable: HDMI, VGA or use a SCART adapter. It would be preferable, of course, to watch TV via HDMI, since it perfectly conveys image clarity.
4. The final step is to connect the set-top box to the network by inserting the power supply into the outlet.
5. For the convenience of users, all connectors on the rear wall are labeled: LAN – network cable, DC – power supply, AV – for VGA. There is also HDMI and USB.

Attention! “Tulips” are inserted into the corresponding connectors depending on the color. However, if there is no color, then they need to be connected like this: white on the left, and red on the right - they are responsible for the sound; yellow goes in the center - it conveys the picture.

How to set up a Rostelecom set-top box for your TV

Now you need to move on to the next thing - understand how to set up the Rostelecom set-top box. In order to start using interactive TV services, you need:

1. Turn on the TV.
2. Using the television remote control, switch to AV mode (if “tulips” were connected to the connector) or HDMI.
3. Immediately after this, the logo of the Rostelecom provider will appear on the screen.
4. Then testing of new equipment will begin. This will last for 10 minutes. If the software version is outdated, you will have to wait for an update.
5. Then a window will appear on the display where you must enter your username and password. They can be found in the service agreement.
6. If everything is correct, then iptv will work.
7. However, sometimes a PIN is requested next. In this case, you need to enter the combination of numbers “0000” or “1111”.
8. If it doesn't work, you should call hotline and explain your situation. Number – 8-800-100-08-00.

Video instruction

How to set up a remote control for a set-top box

The set-top box comes with a remote control (RC). With proper synchronization, they can turn on the TV and turn down the volume even without using a regular TV remote control.

In order to configure the remote control, there are two ways:

• automatically;
• manually - you will have to use special codes.

First, you should consider a simpler option - automatic synchronization.

1. Press the “OK” and “TV” buttons on the remote control at the same time.
2. Using the number keys, dial the combination “991”.
3. Then switch channels using the up or down arrows, thereby selecting the code.
4. The TV will turn off as soon as it finds the one it needs.
5. Turn it on again using the console remote control.
6. Save the settings by clicking "OK". The indicator light will flash to confirm.
7. Ready.

If it doesn’t work, then you need to open the instructions for your TV and find the code there. Or call technical support provider.

Interesting. You can also find the code on the Rostelecom website: section “for yourself” - “support” - “interactive TV” - “equipment”. Scrolling down the page, a picture of your remote control will appear, and a table next to it. It contains codes for various TV models.

Manual setting:

1. Press “OK” and “TV” together.
2. We type the found code.
3. If the TV begins to respond to the remote control, then save it to “OK”.

Connecting a TV to Rostelecom without a set-top box

Rostelecom subscribers will also be able to connect to iptv without special equipment. For this:

1. Download the Zabava application on your TV. This can be done easily if your device has a Smart TV.
2. Create an account on the application website by entering the necessary data: email and password. The first one will receive an email confirming your registration.
3. Define region.
4. Select the “Add Services” tab.
5. On the service selection line, indicate “Interactive TV”.
6. Subscribe.

Now you can use IP television on any device after logging in first.

How to connect Rostelecom television via a Wi-Fi router

Connecting via Wi-Fi is possible in two main ways, using:

• Wi-Fi adapter (D-LINK, TP-LINK, Asus). A Wi-Fi router is also required;
• media bridges from Motorola.

However, for this you will have to spend a little money, since they are not included in the kit.

In the first case, everything happens as follows:

1. The adapter is inserted into the set-top box (USB input). The latter must be connected to the TV via an HDMI or VGA cable.
2. The Wi-Fi router transmits the signal to the adapter, which transmits the signal to the interactive set-top box. And she is already sending a signal to the TV.

But to start working, you will have to tinker with the reverse settings. After all, it is not connected directly to the router. To do this, you need to call the Rostelecom hotline and follow the operator’s instructions step by step.

In the second case:

1. When using Motorola media bridges operating at a frequency of 5 GHz, it is advisable to purchase them from the Rostelecom organization.
2. First you need to unplug the TV and reverse.
3. Next, connect media bridges to each device.
4. After this, return power to them.
5. Media bridges are activated and communicate with each other. This is confirmed by the display changing to green.
6. Ready.
7. This option is more convenient, since you don’t have to configure anything.

Attention. The most reliable connection is still an Ethernet network cable.

Using Power Line Adapter

When connecting the set-top box using PWC, the Internet is transmitted through the electrical network through wiring in the apartment.

1. First, adapters are purchased. It is advisable to buy them immediately from Rostelecom.
2. Plug each adapter into a power outlet. And connect them using a cable to the router and set-top box, respectively.
3. Enable devices.
4. Ready.

Possible IPTV errors from Rostelecom

It also happens that the television stops working and errors begin to appear. We need to figure out why this is happening and how to fix it.

It's easy to connect an IP set-top box to your TV. The main thing is to follow the instructions described in the article. And also the one that came with the kit. Then unforeseen difficulties should not arise.

Smart TV technology itself is an innovation that allows modern television devices to interact with the Internet.

Television devices with smart TV capabilities appeared on Russian markets in 2009-2010.

The price of such a TV corresponded to the cost of several modern television devices at that time.

Smart TVs already have built-in wireless communication modules, with the help of which the television device can easily connect to Wi-Fi and perform various functions of PCs and smartphones.

The Rostelecom company has provided for a very important aspect: not everyone has the opportunity or desire to purchase expensive televisions in order to join the new technology.

For its customers who do not have a smart function, the largest television provider offers an interactive Smart TV set-top box for use, which includes the following components:

• the console itself;
• adapter;
• cable connecting the set-top box to the Internet source;
• universal remote control for TV (adjustable for any device);
• VSA cable;
• HDMI cable;
• batteries;
• warranty card.

Unfortunately, even if you have a smart TV, when using the services of Rostelecom, purchasing a set-top box is required condition provider.

How to install smart TV from Rostelecom?

To receive a set of equipment, you must first enter into an agreement with the provider.

To install and configure the equipment, the company sends a specialist to the address, but in remote areas the waiting period can reach a week.

That is why users are very interested in the process of independently connecting and setting up a set-top box from Rostelecom.

You should know that installation of equipment is possible only one day after concluding an agreement with the company.

Since this is the time the company needs to process your personal data.

The device is connected according to the following scheme:

1. The power cord must be connected to the set-top box.

2. Using a network cable, the interactive device must be connected to an Internet router or modem.

You can also use a Wi-Fi router to wireless connection to the Internet.

3. Connect the TV device to the set-top box using an HDMI or VSA cable.

4. After all the above manipulations, you can connect the set-top box to the network

How to set up a Rostelecom smart TV?

After connecting the interactive set-top box to the network, a list of acceptable local connections will appear on the screen of the television device.

That is, if the connection to the TV is via an HDMI cable, then you need to select this item.

After this, the start of the channel download process will be displayed on the screen. Installation usually takes 1-5 minutes (depending on Internet speed and connection quality).

When the download is complete, the set-top box will ask for your personal data: login and password.

This data is in your agreement with Rostelecom, and should be entered using a special universal remote control.

After confirmation of identification, a menu of further user settings, or a list of available channels, will appear on the TV screen, depending on the model of the interactive device.

This means that the equipment installation process and its configuration are completed.

Setting up the remote control for the Rostelecom smart TV set-top box

A very important step in setting up Rostelecom smart TV equipment is the process of synchronizing the special remote control included with the set-top box and the TV.

Without these devices synchronizing with each other, it can interfere with even simple actions such as changing channels and adjusting the volume.

There are two ways to synchronize the remote control from the Rostelecom set-top box with any television equipment:

1. Automatic setup . After turning on the set-top box, you need to press the “TV” and “OK” buttons on the remote control.

After the light diode on the graft blinks twice, you can begin the software installation. You need to dial the number combination 991 and press the channel switch button.

Thus, the codes embedded in the remote control are remembered by the TV. Once the codes are synced, the TV will turn off automatically.

This means the remote control was configured correctly.

2. Manual setting. If you have outdated television equipment, it is possible to use manual settings. You need to go to the menu item “For yourself”, then the sub-item “Support”, then “Interactive television”.

In the “Equipment” section, a list of devices will be presented, among which you need to find an image of the remote control.

You will see a list of required codes; you need to find the model name of your TV and remember the numbers corresponding to it.

After this, the TV should turn off. The remote control installation is complete.

Internet Rostelecom

Rostelecom is the largest Internet provider in our country. A huge selection of tariff plans and packages will suit the taste of any category of users

In different regions of our country, prices for the provision of Internet and television services may vary within acceptable limits.

This difference is due to the difference in the amount of average wages by region.

Also, the tariff plans themselves differ from each other in the stated speed of the Internet offered, the availability Wi-Fi router and consent to install an anti-virus program.

More detailed information according to Rostelecom’s proposals, you can view it on the company’s official website by selecting your locality in the list of cities.

Rostelecom subscribers are offered the following tariff plans:

“Comfortable Internet” (speed up to 100 Mbit/s, without Wi-Fi terminal, antivirus free for 1 month;

“Gaming” (speed up to 250 Mbit/s, gaming options, without Wi-Fi);

Basic tariff N1 (speed up to 60 Mbit/s, without Wi-Fi, antivirus free for 1 month);

Basic tariff N2 (speed up to 100 Mbit/s, without Wi-Fi, antivirus free for 1 month);

Basic tariff N3 (speed up to 200 Mbit/s, without Wi-Fi, antivirus free for 1 month).

Rostelecom channels

Interactive television Rostelecom presents various packages that differ in the number of TV channels:

Package “Easy+” - 62 channels;

YOUR Starter – 129 channels;

YOUR Optimal – 161 channels;

YOUR Advanced – 192 channels;

YOUR Premier – 58 channels;

YOUR Maximum – 233 channels.

There are also several additional packages, not included in the total cost of Rostelecom television services:

• All football (1 channel);
• MATCH! Football (3 channels);
• YOUR PERFECT HD (23 channels);
• ViP Viasat Premium (6 channels);
• Amedia +ViP Viasat Premium (10 channels);
• YOUR CINEMA (channel 21);
• Adult (5 channels);
• Shant Permium HD (1 channel).

Additional functions and applications of smart TV from Rostelecom

Smart TV from Rostelecom has a number of advanced options:

1. Access to various provider applications.

2. Control over viewing: pause, record, rewind, save video materials.

3. High quality 3D images.

4. Ability to use the service on 5 devices, including tablets and smartphones.

5. “Parental Control” service.

6. Availability of a large film library.

7. Online news, necessary information about the weather, exchange rates, program schedules and more.

Cost of smart TV set-top box from Rostelecom

The cost of a set of equipment varies from 3,000 to 4,000 rubles, but Rostelecom.

In order to attract a potential audience, it makes it possible to purchase equipment in installments or rent it for 1 ruble per month.

In the latter case, the period for using the set-top box is limited by the duration of the subscription agreement for the use of services.

Television has finally joined the World Wide Web. IPTV is television with interactive features, made possible thanks to the significant influence digital technologies to television transmission systems.

The two-way system of such television allows the viewer to give commands and transmit information feedback through electronic device, called a tuning block. The viewer can choose which program or movie he wants to watch, at what time, and can place orders in response to advertisements. Television and the Internet – two in one.

And in this article we will focus on the main points of how you can get IPTV in your home, how to properly connect the set-top box to a TV from the leading Russian provider Rostelecom, and provide some useful step-by-step instructions.

Rostelecom is the largest Russian telecommunications network, which offers its subscribers streaming access to hundreds of channels. The company received this status in April 2011, when the interregional communications companies Rostelecom, OJSC CenterTelecom, North-West Telecom, South Telecom, Volga Telecom, Ural Telecom, Sibir Telecom were merged. , " Far East Telecom and Dagsvyazinform.

Rostelecom is an organization with predominantly government participation. Provides services broadband access to the Internet (first place in Russia in terms of the number of subscribers), interactive TV, cellular, city and long-distance telephony, etc. According to the provider itself, its service is used by more than 100 million people throughout Russia.

The wide range of additional interactive services offered by the Interactive Television service is a significant advantage. Rostelecom users can:

The company's portal ZABAVA.ru offers a wide selection of licensed content, including high-quality videos, games, software and even karaoke. Rostelecom has several licensing agreements with the world's largest producers and music studios, including Universal-Studios, Warner-Bros., Disney and others, which will keep the portal's library up to date.

Social media generates more relevant and useful content than passive television, which still dominates but is rapidly declining. The TV's user-friendly menu, innovative system that recommends shows, and an extensive video rental library have already made significant contributions to the viewing experience.

“Interactive TV” is a unique product of Rostelecom, and the set-top box is an integral part of the SMART television system. It can be used by viewers to select the programs they want to watch, view program schedules and provide advanced options such as online shopping, online banking or access to e-mail through the Internet.

SmartLabs is Russian company and a leader in the development of service delivery platforms for interactive digital television (IPTV, OTT, DVB, hybrid, satellite television). Innovative client applications and user interfaces, STB set-top boxes are all that are successfully used by Rostelecom subscribers. At the moment, the provider offers SmartLabs set-top boxes that work via the Internet from any provider.

There are three ways to bring IPTV to your home:

1. Traditional contract– the client must visit the provider’s office and sign an agreement for a television package of channels, as well as for the rental or purchase of equipment (STB set-top boxes). In this case, the technician installs a television cable from Rostelecom into your apartment and makes all the connections.
2. Through the OTT multimedia platform Wink. You buy special equipment from Rostelecom “Interactive TV 2.0”, enter into an agreement for tariff plan and receive television via the Internet, regardless of its provider. That is, you won’t have to install another cable into your apartment; you will be able to receive IPTV through your Internet provider.
3. Online IPTV. Subscribers can watch all channels on a single video portal itv.rt.ru. Here you don’t even need a set-top box; you can access channels through any gadget with Internet access (including SMATR TVs).

What is included

Let's look at the standard equipment from Rostelecom under a classic contract. In the box with the set-top box (STB-receiver) you will find:

• TV set-top box;
• Power unit;
• Universal remote control;
• Cables: HDMI (1.5 m); AV (1.5 m); multi-core patch cord cable (3 m); RCA – SCART adapter;
• Batteries for the remote control;
• Warranty and documentation for connection and configuration.

Don't let it scare you a large number of cables included in the kit, you won't need all of them. It all depends on the model of your television receiver and which port you decide to connect the new set-top box to.

Connecting the set-top box to the TV

Connecting a Rostelecom set-top box to a TV is possible through:

• HDMI;
• "Tulips";
• SCART.

The highest quality digital signal transmission will be carried out via an HDMI cable. Therefore, if your TV has this port, then it is more important to use this connection.

If the HDMI port is missing or occupied by other wires, then it is possible to connect the set-top box via an AV cable, which has a mini-jack on one side and 3 RCA plugs (“tulips”) on the other side. We connect a mini-jack to the output of the set-top box, and “tulips” to the TV input on the TV. Carefully follow the color markings: yellow is video, white and red are audio transmission.

And if there is a SCART connector on the back panel of your TV, then you can use the RCA - SCART adapter, which is included in the equipment package. This is a special type of connection that cannot be confused with anything else - a metal box with 20 contacts.

An STB set-top box can only be connected to a TV set. It is impossible to connect to a computer or laptop!

But in addition to connecting to the TV, the STB receiver needs to be connected to the Internet. And there are also several ways:

1. Via internet cable.
2. Via Wi-Fi adapter.
3. Via PLC device.

Via Internet cable

The easiest and most reliable way to connect the Internet to a TV is to connect the set-top box via a patch cord. This method is recommended by the provider himself.

The receiver has a special connector - an Ethernet port, into which the Internet cable is connected. The second end of the cord must be connected to the LAN port of the router (router, ADSL modem or ONT terminal). As a rule, there are no problems with connection, but then the router will need to be configured.

Simply physically connecting an Internet cable to the LAN port of the router will not allow you to watch interactive TV. This port must be specified in the software settings. To do this, follow these steps:

• Open the “Settings” program for your router (for D-Link DIR-300 models this will be Click’n’Connect);
• Go to the “IPTV” section;
• Activate the “IGMP Proxy” option;
• Select “Bridge” mode;
• Just indicate the number of the LAN port into which you connected the IPTV set-top box.

After this, save all changes, reboot the router and start the television.

This method is good for everyone, except for one thing: the wires will have to be pulled throughout the apartment right up to the TV. If the repair is not completed yet, then there is no inconvenience; the cables can be successfully hidden under the baseboard, for example. However, if the apartment has already been renovated, then appearance may spoil. Then you can consider other connection options.

Via Wi-Fi

There are two ways to connect wireless IPTV:

• Using a WI-FI adapter that can work in “Client” mode;
• Using Motorola media bridges.

Not all models of WI-FI adapters support work with Rostelecom set-top boxes. Experts advise buying devices with Ralink technology, which is used in their products by D-Link, ASUS or TP-LINK. To avoid mistakes, it is better to get expert advice from Rostelecom service support regarding specific adapter models.

A Wi-Fi adapter is a wireless device that is installed in the USB port of your TV set-top box and allows you to receive an Internet signal from your router using the IEEE 802.11x wireless data transfer protocol.

Schematically, a WI-FI connection looks like this: a WI-FI router transmits a wave signal to a WI-FI adapter, which is installed in the USB port on the STB receiver. And the set-top box itself transmits the received signal to the TV via cable (HDMI, RCA or SCART).

The WI-FI adapter will operate in “Client” mode, that is, the signal will be received not from the Internet provider, but through your router. Therefore, be sure to disable the “DHCP server” function in the adapter settings. To do this, follow these instructions:

1. Connect the WI-FI adapter to your PC.
2. Open any convenient web browser (Firefox, Opera, Google Chrome, Internet Explorer, etc.).
3. In the address bar, enter the address of your equipment (by default it is 192.168.0.1.).
4. Next, a window will open with your username and password, enter them (you can look in the instructions for the router, if you haven’t changed them, it will be admin/admin).
5. In settings local network router, find the “LAN” or “Network” section.
6. Check the box next to “Disable DHCP server”.

To successfully set up interactive television from Rostelecom through a router, you need to check three points:

• Is the router configured for IPTV (in the router settings in additional options, you need to assign the value “Basic” to the “WLAN Settings” item);
• Is this function active (by default in many devices it is disabled, it is enabled through the item “Enable multicast transmission over a wireless network (WMF)”);
• Are the ports of the LAN group separated from the WAN ports for IPTV over WiFi (in the “Security” settings, the WPS option should be disabled, and the required port should be added in the “Port Grouping”).

If you need to specify a virtual network identifier - VLAN ID - in the router settings, then this data can be obtained from the provider in the technical department.

A simpler and more stable connection can be made using Motorola VAP-2400 media bridges. This is a special device that can be purchased from the Rostelecom operator. It operates at a rare frequency (5 GHz), which is no longer used by any equipment in the house, so the signal will always be reliable and stable:

1. Unplug the TV and receiver.
2. Connect one VAP-2400 device to the router.
3. Connect another VAP-2400 device to the receiver connected by wire to the TV.
4. After all devices are connected, connect the power supply. One device will automatically switch to access point (transmitter) mode. The other device will be set to client (receiver) mode.
5. Wait until they detect each other and establish a connection (the wireless indicator should turn green).
6. Now you can turn on the TV receiver and use the entire range of digital TV services from Rostelecom.

Via PLC adapter

If you don’t want to bother with complex Wi-Fi connection settings, then you have a great opportunity to use the electrical network in your apartment for wired, but hidden communication. This makes it possible to connect digital TV even to an old TV.

The connection diagram for Rostelecom interactive television via PLC adapters looks like this: one PLC device is plugged into an outlet and connected with a cable to the router, and the second PLC device is connected to the set-top box and is also inserted into the nearest outlet. Both devices find each other without unnecessary settings, and they use electrical wiring to transmit the signal. No visible cords, everything is nicely hidden in the wall.

PLC adapters use Power Line Communications technology and are capable of transmitting data at speeds of up to 500 Mbit/s.

Setting up the remote control

As stated above, Rostelecom equipment includes a universal remote control. So that you don’t have another remote control lying on your coffee table, you can configure the control of your TV and set-top box on one device. The setting can be done in two ways.

Auto-tuning:

1. Take the universal remote control in your hands and press the two buttons “OK” and “TV” at the same time. Keep them pressed until the “TV” indicator blinks twice.
2. On the digital panel of the remote control, dial the combination “991”.
3. Find the channel switch button and slowly cycle through the channels until the TV detects the appropriate code and turns off on its own.
4. When the code is selected, save the changes. The indicator on the “TV” button should blink twice again.

Manual search:

1. On the universal remote control, simultaneously press the two buttons “OK” and “TV” for a few seconds. Wait until the last one blinks 2 times.
2. On the digital panel of the remote, enter the code for your TV. The remote control indicator should blink 2 times.
3. If the code is entered and accepted by the receiver, you can change the volume on the TV. If nothing changes, the procedure will have to be repeated.

Where can I get the code to set up a universal remote control? You can see it in the instructions for the TV, on the manufacturer’s website or in.

First inclusion and activation of the service

When you have made all the physical connections between the Rostelecom set-top box and the TV, all you have to do is turn on the TV and activate the service:

1. Connect the set-top box to the network.
2. Turn on the TV.
3. Switch to AV mode.
4. The logo of the provider company should appear on the television display.
5. Next, the equipment check will start, which can take up to 7-10 minutes. If at this stage the check reveals that the firmware of your receiver is out of date, then the software update process will begin, which will also take time.
6. After all the checks, a window with two fields will appear on the TV screen: login and password.
7. Enter the requested data according to the information in your contract and confirm it.

That's all for setting up the receiver. You should now have all the channels from your package.

TV setup

You can watch Rostelecom television without a set-top box. You can choose any convenient device with a screen and access to global network. Rostelecom's interactive television is connected through its online multimedia platform. This service is paid, but not too expensive (from 99 rubles per month). And you won’t need to buy or rent any additional equipment.

When you conclude an agreement, the operator will provide you with a special promotional code, which will activate full access to the platform. But you can get acquainted with the service without a promotional code, just enter the address itv.rt.ru in the address bar of any browser (you can also use it on SMART TV).

Possible problems

If you have made the connection and carried out the settings according to our instructions, but there is still no television, then the reasons may be as follows:

• The receiver uses the IP address from the router's DHCP server (this function has not been disabled on the adapter);
• The service is not active (if you have just activated the service, it may not be available for 24 hours, since the operator has not yet managed to enter the data under your contract into the network);
• No payment (forgot to pay subscription fee for this month);
• You entered your login and password incorrectly;
• If a rabbit is running on the screen, then the problem is most likely related to access to the software (errors in setting up the router or port on the part of Rostelecom).

This is far from full list everyone possible reasons. Errors can be either your fault or the provider's. Yes, and there may well be defects in the assembly of equipment or system failures.

To eliminate your mistakes, disconnect all devices from the network and from each other and make a new connection and settings. If the second attempt does not bring results, contact Rostelecom support.

Note.

Interactive television from Rostelecom can only be connected using a special set-top box. The company is fighting with all its might for the TV market, so it sells to customers modern equipment and convenient service.

Features of consoles

Digital television is supplied based on technical solutions from SmartLabs. This is a leading manufacturer of equipment for interactive TV in our country. The consoles have a good reputation. They are bought in many countries around the world under different brands.

Today there are about a dozen models of the Rostelecom set-top box. The company reserves the right to decide what equipment to use in different regions of the country. Usually clients don't have to choose. But that's not scary. No matter where you live, ITV will work consistently. The only condition for this is good bandwidth and a stable Internet connection.

Modern Rostelecom iptv set-top boxes are high-performance devices with which customers have the opportunity to use all the latest developments in the field of interactive TV.

As a rule, the company supplies equipment from the STB Mini series. Four models are current: SML-5010, SML-5050, SML-5041, SML-5010CT.

Most often, the junior model 5010 is supplied to the market, the capabilities of which are more than enough for all services of a digital TV provider.

There are other SmartLabs devices on the market under the Rostelecom brand. They were produced earlier and are still actively used in many Russian homes. In some regions, these slightly outdated but still functional set-top boxes are being delivered to customers. Some of them: SML-482 HD, SML-282 HD Base, SML-292 HD Premium.

Expert opinion

Telekom Telekomych

Telecommunications expert and just a nice guy

It is better to avoid the following models: Infomir MAG-250, Infomir MAG-200, IPTV RT STB HD Standart, IPTV HD 101 (103), Yuxing YX-6916A, Motorolla VIP1003. They are hopelessly outdated. The technical characteristics of the “old guys” are not good enough to “pull” modern content and services.

Comparison table of technical characteristics for some models

Set-top box equipment from Rostelecom

The device is never delivered just like that. Included in the package:

• Remote control (remote control);
• power adapter;
• adapter;
• wires for connection: HDMI, network cable and composite cable;
• documentation and instructions.

Standard TV connection scheme via set-top box

1. A cable is installed into the apartment, through which the router gains access to the Internet.
2. The router distributes network access via Wi-Fi to mobile devices.
3. An Ethernet cable runs to the computer.
4. The same cable goes to the TV set-top box from Rostelecom.
5. It, in turn, is connected to the TV with an HDMI, RCA or S-Video cable.

The diagram is shown more clearly in the figure below.

You can connect the set-top box in other ways:

• Wi-Fi connection. This method is rarely used. You will have to purchase a media bridge from Motorola. It is not cheap, and finding it today is not so easy. The advantage of this approach is operation in the rare 5 GHz band. Wireless connectivity goes further than usual. You can get by with an additional Wi-Fi adapter. But not all consoles will work with it. And the router must be able to separate the adapter from the LAN ports.
• You can also use the electrical connection method using PLC adapters. But for this you will need to purchase additional equipment and configure all devices on working together. Data is transmitted securely. But voltage surges can harm the system.

Will it be possible to watch IPTV on TV without a set-top box?

IN Lately Rostelecom is developing the Wink service, which allows you to watch digital television from computers, mobile devices and on TVs with Smart TV, Android TV or Apple TV. To access, you need to install the Wink application and enter authorization data for an account with a paid subscription.

However, when concluding a contract, you cannot ignore the need to purchase equipment. After all, the service is activated only if the client purchases or leases the device.

Brief setup instructions

After you have connected all the equipment with wires according to the diagram in this article, turn on the TV. A window for entering activation data will appear on the screen. You can find out your login and password in the agreement that was signed to connect to the interactive television service.

As soon as access is confirmed, text prompts for setting up the system will begin to appear on the screen. Follow these directions and you can customize the services to suit your needs.

Possible problems and troubleshooting

Even a new set-top box from Rostelecom can sometimes malfunction. Most problems are non-critical and can be easily fixed. In some cases, you will have to call technical support.

But in most cases, our guide will help you.

How to reboot

To do this, press the POWER button on the remote control. When pressed, the button must be held for 10 seconds. Don't forget to point the remote control at the console itself. Some people out of habit point it at the TV, which causes the signal to become unstable.

When turned on, it shows a cartoon

When you first connect the device to the TV, sometimes a table is displayed on the screen, and then a cartoon. Don't be afraid of this. This is a signal that the device is connected to the wrong port. Plug the cable into the LAN port that is configured for TV equipment.

"No IP address" error

This error indicates that there is no signal. The router may have been configured incorrectly. Sometimes the signal disappears due to the fault of the provider. This can be clarified by calling the support service.

If the device worked fine before, the settings are fine. Try reconnecting all the plugs to make sure the contact is secure. If the Internet works and the signal from the provider is received properly, the cable is damaged. Sometimes he rubs against furniture legs. You need to check the wires for integrity or replace them with new ones.

"Server not found" error

Typically, this malfunction appears due to a breakdown of network equipment. As a rule, it is not possible to eliminate it on your own. You'll have to call technical support.

Login and password do not match

During the initial setup, this error appears if you have entered the activation data carelessly. Double-check them in your contract. They usually consist of numbers only. They do not contain special characters or letters.

If the problem arose as a result of changing equipment, you need to call your provider. The fact is that each device is tied to specific authorization data. And apparently, the binding process is simply not completed yet. You need to find out how long it will take for your login and password to work.

Error "Wired interface unavailable"

This problem occurs when the Internet connection is poor. Make sure you can access it from your computer or phone. If the network is really unstable, try rebooting the router. Sometimes rebooting the console itself or reconnecting the wires helps.

Rostelecom set-top box does not respond to the remote control

This issue occurs because a control conflict has occurred. Sometimes the TV control code is the same as the equipment control code. In this case, you need to configure the remote control on the set-top box using another suitable code. The process is described in detail in step by step guide on TelecomDom.

Popular questions

How to reset settings

To reset the settings on the remote control, you need to hold two buttons simultaneously (OK + POWER) for two seconds. After this, you need to enter the numbers 977, which will reset the settings to factory settings.

If you plan to replace the equipment or transfer it to another person, then you also need to reset it to factory settings. Enter the “Service Management” menu item, select “Other” and move to the right. Here select the “Deactivation” function.

Don't forget to pre-register for the Wink service. Log in there with your username and password for the Rostelecom set-top box. This will allow you to maintain access to all content and use it on other equipment.

Is it necessary to be connected to the Internet from Rostelecom?

No, television from Rostelecom will work if your Internet speed is good. In this case, the provider does not matter.

How many channels are available to set-top box users?

Rostelecom is constantly working to increase the number of channels available for viewing. Your limit is limited only by the paid package. Most users have access to 100 - 200 channels.

There are exclusive packages that allow you to view content in very high quality or at special conditions. It is always better to find out the latest information on the official website.

At what speed should the Internet work?

The quality of video and sound media content directly depends on the speed of the Internet. Theoretically, you can watch television in low quality even with a low Internet speed. But for comfortable viewing, the network must work with throughput minimum 0.9 megabits per second.

How many TVs does one set-top box serve?

The device can serve a maximum of two TVs. To connect a second screen you will have to use a PCA cable, because the HDMI port is already occupied. The content on their screens will be shown synchronously.

For separate viewing different channels you need to connect on different devices paid service"Multiroom".

What can you do with the set-top box besides watching television?

The device allows you to access social networks and Youtube. You can even check your balance and manage some services through the program menu. If you have an account in the Wink service, then access to content and TV channels will appear for your computer and mobile devices.

Having concluded an agreement for the Interactive Television service, Rostelecom subscribers most often immediately receive a set of equipment. But the company usually schedules a technician to come out for initial setup in a day or two, while suburban residents sometimes have to wait a whole week. Don't want to waste so much time? We will tell you how to connect digital television from Rostelecom, and whether it can be done without the help of specialists. Knowledge of connection diagrams and configuration technologies will also be useful for experienced subscribers, for example, when buying a new TV or moving equipment to another room.

What is included in the digital television package from Rostelecom

Rostelecom provides its subscribers with two options for digital television services - "" and "Interactive TV 2.0". The main difference between them is that version 2.0 can work in conjunction with the Internet from any provider. The earlier package requires that the router for digital television and broadband access belongs to Rostelecom. To connect version 2.0, we recommend that you wait for the company’s technicians to avoid problems with possible incompatibility of equipment settings from different providers. It is also better to wait for the technicians if you connect the Internet and interactive TV at the same time.

If you already have a router from RTK installed and working, you can configure Rostelecom digital television equipment yourself. The basic kit includes a set-top box, a network cable and a universal remote control. If desired, the cable can be replaced with a video sender or Wi-Fi adapter, but the initial setup must still be carried out with a corded connection.

Rostelecom offers set-top boxes for digital television in two versions - “Standard” and “Premium”. Any of them can be used with both versions of interactive TV, and they are configured in exactly the same way. The only difference is that premium category equipment is complemented by a built-in 500GB hard drive and supports 3D technologies. Well and in cost, of course. But no matter what set of equipment you choose, the connection algorithm will be the same.

Connecting a Rostelecom digital television set-top box

You should not try to install an STB set-top box on the day of concluding an agreement with Rostelecom. To process your documents, interior work with equipment and joining your personal account new service the provider needs time. Typically, these operations take about 24 working hours, and until they are completed, your digital TV will not work, even if you have made all the settings correctly. You can find out whether the service has been linked by calling the Rostelecom contact center at 8-800-1000-800.

If the CC operator has confirmed the availability of interactive TV for you, you can begin installing the set-top box. The connection diagram for Rostelecom digital television will generally look like in the picture.

After this, connect the STB to the TV using tulips or an HDMI cable. The latter is not always included in the package provided by the provider. But if your TV model supports this technology, it is better to purchase this cable additionally to ensure a clear picture and maximum sound quality when using the service. When all the cord connections are installed, you can plug the power plug of the set-top box into the outlet.

How to set up digital television from Rostelecom

The next stage is setting up digital television. Turn on the set-top box and TV, and use the remote control to switch the latter to AV mode. If you used an HDMI cable, then select this particular signal source in the menu that appears.

A splash screen will appear on the TV screen, indicating that the Rostelecom digital television set-top box has started loading. This process takes about a minute. After its completion, the equipment will ask you to enter your login and password to use the service. You can take this data from the contract concluded with the provider. The login and password will necessarily be completely digital, since they are entered using

After identification, the settings menu (or channel list, depending on the model of the set-top box) will appear on the screen. This will mean that the connection was completed successfully. At this stage, you can already use all the functions of interactive TV. But for ease of use, we recommend additional configuration of the remote control.

Setting up a remote control for interactive TV

After connecting the Rostelecom digital TV set-top box, you need to check whether the remote control attached to it is synchronized with your TV. Without synchronization, even simple actions such as turning on and off the TV or adjusting the sound from the set-top box will be impossible. For them you will have to use the TV remote control, which is not always convenient.

There are two ways to synchronize the remote control for a Rostelecom digital television set-top box with a TV of any model - enter synchronization codes manually or trust the automation. First, we will describe the easiest, automatic option.

Plug in the equipment, after loading it, press the TV and OK buttons on the STB remote control. As soon as the diode on the first button lights up and goes out twice, you can make settings, the remote control is switched to programmable mode. Enter the combination 991 on the numeric keypad and press the key that scrolls through channels.

With each subsequent press of this button on the remote control issued by Rostelecom, digital television codes will be configured. The device will begin to cycle through the synchronization codes embedded in it, sending the TV a signal to turn off.

If the TV turns off, this will mean that the code has been selected. To save it, press OK on your remote. The diode under the TV button should go out twice and light up again, signaling that the parameters have been saved. After this, you can turn on the equipment again and try to control the sound on the TV using the remote control from the Rostelecom set-top box. If it works, it means the synchronization was carried out correctly.

Owners of rare or outdated TV models may need to manually configure the remote control when connecting to Rostelecom digital TV. To do this you will need the hardware synchronization code. You can find out the meaning of the code on the Rostelecom website.

Go to the “For Yourself” section, then the “Support” menu, the “Interactive Television” submenu. Find the “Equipment” link on the page and follow it. In the new window, scroll down the page until you see the image of the remote control. A list of codes will be attached below it. Find your TV model in it and remember the numbers next to it.

If for some reason you cannot access the site, contact the company's support service. The operator will prompt you with the necessary numbers. After this, put the remote control into settings mode, as described above. But after the TV button blinks twice, do not press the channel switching key, but enter the code you saw in the list using the numeric keypad. The TV should turn off.

Attention: Each TV model has several synchronization codes. If one of them does not work, try the remaining combinations.

Common IPTV Errors

Even with correct setting Equipment malfunctions may occur from time to time. Most often, complaints that Rostelecom digital television does not work come from new subscribers who are not familiar with the procedure for providing the service. So, if you see that only 10 channels are available for you to watch, and the rest for some reason do not work, in 99% of cases this means that you are overdue for payment.

Check your TV service balance, pay off the debt, and within 24 hours broadcasting will resume in full.

If the “No IP address” message appears on the screen when you turn on the TV, try rebooting the power supply. To do this, unplug the TV, then the set-top box, and then the router. After a couple of minutes, turn on the router to the network. Wait until all the lights on it turn green, then turn on the set-top box and TV. Be sure to follow the power-off sequence!

If, after turning on, you notice that some indicator is missing on the router, or it is lit in red/orange, call technical support.

Another common mistake: “No signal”. It occurs when turned on and most often indicates an incorrectly selected signal source. Another option is a broken cord connection. Check the integrity of the cable, try to reconnect all the plugs connecting the set-top box, TV and router. The rarest reason for such an error is the failure of the console. But only a specialist can diagnose it, so you can’t do it without calling technical support.

If the problem is with the company’s equipment, it will be taken away for repair. But, since digital television cannot work on a TV without a Rostelecom set-top box, you will be given a working STB during the repair. You already know how to connect it.

Digital TV without wires

Many subscribers are interested in how to connect Rostelecom digital television via Wi-Fi. There is such a possibility, but to implement it you will need a set-top box with a special port for a Wi-Fi adapter. In this case, it is better to entrust the router settings to specialists (note that this service is most likely paid for at Rostelecom). But most importantly, the quality of broadcasting with such a connection will be unsatisfactory.

Television involves transmitting a very large data stream that a wireless network may simply not be able to handle. And if you are connected to the Internet via Wi-Fi, be prepared for the fact that the image on the TV will constantly slow down and crumble. If you don't want to run wires around your apartment, the best option There will be a purchase from the same Rostelecom of devices called “video sender”. Belonging to the category of PowerLine adapters, they will allow you to establish a reliable wireless connection and transmit up to five video streams.