, dated 15.12.2006 N 770, dated 27.03.2007 N 185, dated 27.01.2009 N 50, dated 21.08.2012 N 842, dated 04.10.2012 N 1007, dated 05.01.2015 N 6, dated 19.09. 2015 N 994, from 12/23/2015 N 1406, from 12/23/2016 N 1465, from 05/30/2018 N 621, from 01/28/2019 N 50, from 12/05/2019 N 1601)

I. General provisions

1. These Rules have been developed in accordance with the Law Russian Federation"On the Protection of Consumer Rights" and regulate relations between buyers and sellers in the sale of certain types of food and non-food products food products.

2. The buyer is understood as a citizen who intends to order or purchase, or who orders, purchases or uses goods exclusively for personal, family, household and other needs not related to the implementation of entrepreneurial activity. dated 06.02.2002 N 81)

The seller is understood as an organization, regardless of the organizational legal form, as well as individual entrepreneurs selling goods under a retail purchase and sale agreement (hereinafter referred to as the agreement).

3. Operating hours of the seller - state or municipal organization established by decision of the relevant authorities executive power or local governments.

The operating hours of a seller - an organization of a different organizational and legal form, as well as an individual entrepreneur - are established by them independently.

In the event of a temporary suspension of its activities (for scheduled sanitary days, repairs and other cases), the seller is obliged to promptly provide the buyer with information about the date and timing of the suspension of activities.

4. The range of goods offered for sale, the list of services provided, as well as forms of service are determined by the seller independently in accordance with the profile and specialization of its activities.

When implementing retail at the buyer’s location outside of retail facilities by directly familiarizing the buyer with the product: at home, at the place of work and school, in transport, on the street and in other places (hereinafter referred to as peddling trade), the sale of food products (with the exception of ice cream, soft drinks) is not allowed drinks, confectionery and bakery products in the packaging of the manufacturer of the goods), medicines, medical products, jewelry and other products made of precious metals and (or) precious stones, weapons and ammunition for them, copies of audiovisual works and phonograms, programs for electronic computers and databases data. dated 02/06/2002 N 81, dated 07/12/2003 N 421, dated 03/27/2007 N 185, dated 10/04/2012 N 1007, dated 01/05/2015 N 6, dated 09/19/2015 N 994, dated 05/30/20 18 N 621)

5. When carrying out its activities, the seller is obliged to comply with the mandatory requirements for the organization and implementation of trading activities established by regulatory legal acts of the Russian Federation. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

6. The seller must have the necessary premises, equipment and inventory that ensure, in accordance with the legislation of the Russian Federation on technical regulation, the preservation of the quality and safety of goods during their storage and sale at the point of sale, appropriate trading conditions, as well as the ability for buyers to correctly select goods. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

7. The seller is obliged to have and maintain measuring instruments in good condition, in a timely manner and in in the prescribed manner carry out their metrological verification.

To ensure that the buyer has the correct price, measure and weight of the purchased product in trading floor Appropriate measuring equipment must be installed in an accessible location.

8. The seller is obliged to have a book of reviews and suggestions, which is provided to the buyer upon his request.

9. These Rules are brought to the attention of buyers by the seller in a clear and accessible form.

10. The seller is obliged to bring to the attention of the buyer the company name (name) of his organization, its location (address) and operating hours, placing the specified information on the organization’s sign. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

The seller - an individual entrepreneur must provide the buyer with information about state registration and the name of the body that registered him.

If the activity carried out by the seller is subject to licensing, then he is obliged to provide information about the number and validity period of the license, as well as about the authority that issued it.

This information is placed in places convenient for the buyer to review.

Similar information should also be brought to the attention of buyers when trading in temporary premises, at fairs, from trays and in other cases if trading is carried out outside the seller’s permanent location.

When carrying out peddling trade, the seller's representative must have a personal card certified by the signature of the person responsible for its registration and the seal of the seller (if there is a seal), with a photograph, indicating the last name, first name, patronymic of the seller's representative, as well as information about the seller. (as amended by Resolutions of the Government of the Russian Federation dated 02/06/2002 N 81, dated 12/23/2016 N 1465)

11. The seller is obliged to promptly, in a clear and accessible form, bring to the attention of the buyer the necessary and reliable information about the goods and their manufacturers, ensuring the possibility of the correct choice of goods. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

The information must necessarily contain: (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

Name of product; (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

location (address), corporate name (name) of the manufacturer (seller), location (address) of the organization (organizations) authorized by the manufacturer (seller) to accept claims from buyers and carry out repairs and Maintenance goods, for imported goods - the name of the country of origin of the goods; (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

information on mandatory confirmation of conformity of goods in the manner prescribed by the legislation of the Russian Federation on technical regulation; (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

information about the main consumer properties of the product; (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

information on the energy efficiency of goods for which the requirement for such information is determined in accordance with the legislation of the Russian Federation on energy saving and on increasing energy efficiency; (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

rules and conditions for the effective and safe use of the product; (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

warranty period, if it is established for a specific product; (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

service life (expiration date), if it is established for a specific product, as well as information about the necessary actions of the buyer after the specified period and possible consequences if such actions are not performed, if the goods, after the specified period, pose a danger to the life, health and property of the buyer or become unsuitable for their intended use; (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

the price in rubles and the conditions for the purchase of goods, including when providing a loan - the size of the loan, the full amount to be paid by the consumer, and the repayment schedule for this amount. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

If the product purchased by the buyer has been used or the defect(s) have been corrected, the buyer must be provided with information about this. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

The seller must warn the buyer about any defects in the product not only orally, but also in writing (on the product label, sales receipt or other means). (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

12. The seller is obliged, at the request of the consumer, to familiarize him with the accompanying documentation for the goods, containing for each name of the goods information on mandatory confirmation of conformity in accordance with the legislation of the Russian Federation on technical regulation (certificate of conformity, its number, its validity period, the body that issued the certificate, or information about the declaration of conformity, including its registration number, its validity period, the name of the person who accepted the declaration and the body that registered it). These documents must be certified by the signature and seal of the supplier or seller (if there is a seal) indicating his location (address) and telephone number. (as amended by Resolutions of the Government of the Russian Federation dated October 4, 2012 N 1007, dated December 23, 2016 N 1465)

13. The sale of goods made from objects of the animal world (fur and leather clothing, haberdashery, decorative items, footwear, food products) belonging to species listed in the Red Book of the Russian Federation is carried out in the presence of appropriate documentation for the goods confirming that these objects of fauna were obtained in accordance with the legislation of the Russian Federation on the basis of a permit (administrative license) issued by the federal executive body in the field of environmental protection. Sale of goods imported into the Russian Federation made from objects of the animal world falling under the Convention on international trade endangered species of wild fauna and flora is carried out on the basis of a permit from the competent authority of the exporting country, and goods confiscated as a result of a violation of this Convention - on the basis of a permit from the authorized body. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

endangered - on the basis of permission from the competent authority of the exporting country.

When selling such goods, the seller is obliged to provide the buyer, at his request, with information about documents confirming the availability of the appropriate permit.

14. The seller must also provide other information about the goods provided for by federal laws and other regulatory legal acts of the Russian Federation. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

15. Information about the product, its manufacturer and seller must be brought to the attention of the buyer in the ways established by federal laws and other regulatory legal acts of the Russian Federation, and if they are not specified by these acts, then in the ways adopted for certain types of goods. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

The volume of mandatory information about the product, its manufacturer, transmitted to the buyer along with the product (on the product, consumer packaging, packaging, tag, label, in technical documentation) must comply with the requirements of federal laws and other regulatory legal acts of the Russian Federation. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

Information about the seller, goods and their manufacturers is brought to the attention of buyers in Russian, and additionally, at the discretion of the seller, in the state languages ​​of the constituent entities of the Russian Federation and the languages ​​of the peoples of the Russian Federation.

16. The consumer must also be provided with clear and reliable information about the services provided, their prices and conditions for the provision of services, as well as about the forms of service used when selling goods (pre-orders, sales of goods at home and other forms).

17. When selling goods, the buyer is given the opportunity to familiarize himself with the necessary goods independently or with the help of the seller.

The buyer has the right to inspect the offered product, demand that its properties be tested in his presence or a demonstration of its operation, unless this is excluded due to the nature of the product and does not contradict the rules adopted in retail trade.

The seller is obliged to carry out quality and safety checks (inspection, testing, analysis, examination) of the goods offered for sale in the case where the checks are provided for by the legislation of the Russian Federation or the terms of the contract. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

18. The prices of goods sold by the seller, as well as other terms of the contract, must be the same for all buyers, with the exception of cases where federal laws or other regulatory legal acts allow the provision of benefits for certain categories of buyers.

19. The seller is obliged to ensure the availability of uniform and clearly written price tags for the goods sold, indicating the name of the goods, grade (if available), price per weight or unit of goods. It is allowed to issue price tags on paper or other information media visually accessible to buyers, including with electronic display of information, using slate boards, stands, and light displays. (as amended by Decree of the Government of the Russian Federation dated December 23, 2015 N 1406)

When selling goods through peddling trade, the seller's representative is required to have a price list certified by the signature of the person responsible for its preparation, indicating the name and price of the goods, as well as the services provided with the consent of the buyer. (as amended by Decree of the Government of the Russian Federation dated December 23, 2015 N 1406)

20. The agreement is considered concluded in proper form from the moment the seller issues to the buyer a cash receipt or sales receipt or other document confirming payment for the goods, unless otherwise provided by federal law or an agreement between the seller and the buyer.

In case of retail trade, together with the goods (with the exception of food products specified in paragraph two of clause 4 of these Rules), the buyer is given a sales receipt, which indicates the name of the goods and information about the seller, the date of sale, quantity and price of the goods, and also the signature of the seller’s representative. . (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

21. Settlements with customers for goods are carried out using cash registers, except for cases provided for by the legislation of the Russian Federation.

22. Services offered by the seller in connection with the sale of goods can only be provided with the consent of the buyer.

The buyer has the right to refuse the services offered during the sale of goods, and also to demand from the seller the return of amounts paid for services provided without his consent.

The seller does not have the right to condition the sale of some goods on the mandatory purchase of other goods or the mandatory provision of services in connection with their sale, except in cases where the goods are subject to technical requirements cannot be assembled and (or) installed (connected) without the participation of appropriate specialists.

In the case of delivery of large-sized goods by the buyer, the seller is obliged to ensure loading of the goods onto the buyer’s vehicle free of charge.

23. The seller is obliged to transfer to the buyer goods of proper quality,

in containers and (or) packaging, with the exception of goods that by their nature do not require packaging and (or) packaging, in a specific set (set of goods) and completeness, with documents and accessories related to the product. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

Requirements for the quality, container and (or) packaging of the transferred goods, their completeness, accessories and documentation, set of goods, as well as the conditions for delivery of goods are established by the legislation of the Russian Federation.

24. The seller is obliged to transfer the goods for which an expiration date has been established to the buyer in such a way that it can be used for its intended purpose before the expiration date.

25. When selling goods with the condition that the buyer accepts them within a certain period, the seller cannot sell the goods to another buyer during this period.

Unless otherwise provided by the contract between the seller and the buyer, the buyer’s failure to appear or failure to take other necessary actions to accept the goods within the period specified in the contract may be considered by the seller as the buyer’s refusal to purchase the goods.

26. The buyer has the right, within 14 days from the moment of transfer of a non-food product of proper quality to him, unless a longer period is announced by the seller, to exchange the purchased product for a similar product of a different size, shape, dimension, style, at the place of purchase and other places announced by the seller, colors or configuration, making the necessary recalculation with the seller in case of a difference in price.

If the seller does not have the goods necessary for exchange, the buyer has the right to return the purchased goods to the seller and receive the amount of money paid for it or exchange it for a similar product when the corresponding goods first go on sale. The seller is obliged to inform the buyer who has demanded the exchange of a non-food product about its availability for sale.

The buyer's request for an exchange or return of goods is subject to satisfaction if the goods have not been used, their presentation, consumer properties, seals, labels are preserved, and there is evidence of the purchase of the goods from this seller, with the exception of goods that are not subject to exchange or return according to the specified in this paragraph on the grounds in accordance with the list approved by the Government of the Russian Federation.

27. A buyer to whom a product of inadequate quality is sold, if its defects were not specified by the seller, has the right, at his own discretion, to demand from the seller:

replacement with a product of a similar brand (model, article);

replacement with the same product of another brand (model, article) with a corresponding recalculation of the purchase price;

proportionate reduction in the purchase price;

immediate, free of charge elimination of product defects;

reimbursement of expenses incurred by the buyer or a third party to eliminate defects in the goods. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

In this case, the buyer also has the right to demand full compensation for losses caused to him as a result of the sale of goods of inadequate quality.

The buyer has the right to demand replacement of a technically complex or expensive product in the event of a significant violation of the requirements for its quality (detection of fatal defects, defects that cannot be eliminated without disproportionate costs or time, or are identified repeatedly, or appear again after their elimination, and other similar disadvantages).

In relation to technically complex goods, the buyer’s specified requirement must be satisfied in accordance with the list of such goods approved by the Government of the Russian Federation.

If defects are discovered in a product whose properties do not allow them to be eliminated (food products, perfumes and cosmetics, household chemicals and other goods), the buyer has the right, at his choice, to demand the replacement of such a product with a product of adequate quality or a commensurate reduction in the purchase price.

Instead of presenting these requirements, the buyer has the right to refuse the purchased goods and demand a refund of the amount of money paid for the goods.

In this case, the buyer, at the request of the seller and at his expense, must return the received goods of inadequate quality.

When returning to the buyer the amount of money paid for the goods, the seller does not have the right to withhold from it the amount by which the value of the goods has decreased due to its full or partial use, loss presentation or other similar circumstances.

If the buyer makes a demand that the seller eliminate defects in a durable product or replace such a product, the buyer has the right to simultaneously demand that, for the period of repair or replacement of a product of inadequate quality, a similar product of adequate quality is provided, with the exception of goods on the list approved by the Government of the Russian Federation for which this requirement does not apply.

28. The seller or an organization performing the functions of the seller on the basis of an agreement with him is obliged to accept goods of inadequate quality from the buyer, and, if necessary, check the quality of the goods. The buyer has the right to participate in checking the quality of the goods.

If a dispute arises about the reasons for the appearance of defects in the goods, the seller or an organization performing the functions of the seller on the basis of an agreement with him is obliged to conduct an examination of the goods at his own expense. The buyer has the right to challenge the conclusion of such an examination in judicial procedure. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

The buyer's absence of a cash or sales receipt or other document certifying the fact and conditions of purchase of the goods is not a basis for refusal to satisfy his demands and does not deprive him of the opportunity to refer to witness testimony in confirmation of the conclusion of the contract and its terms. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

29. The deadlines for the seller to satisfy the buyer’s requirements, as well as liability for violating these deadlines, are determined in accordance with the Law of the Russian Federation “On the Protection of Consumer Rights”.

30. The buyer has the right to present the requirements specified in paragraph 27 of these Rules in relation to defects in the goods if they are discovered during the warranty period or expiration date.

The warranty period of the product and its service life are calculated from the date of sale of the product to the buyer. If the day of sale of the goods cannot be determined, this period is calculated from the date of manufacture of the goods. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

The shelf life of a product is determined by the period calculated from the date of manufacture of the product, during which it is suitable for use, or the date before which the product is suitable for use.

If the buyer is deprived of the opportunity to use the product due to circumstances depending on the seller (the product requires special installation, connection or assembly, it has defects, etc.), the warranty period is calculated from the date the seller eliminates such circumstances. If the day of delivery, installation, connection, or assembly of the goods cannot be determined, the warranty period is calculated from the date of conclusion of the purchase and sale agreement. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

For seasonal goods(clothing, fur goods, shoes and other goods) the warranty period is calculated from the onset of the corresponding season, the onset of which is determined by the authorized state body of the constituent entity of the Russian Federation, based on the climatic conditions of the location of the buyers.

If the warranty period is less than two years and defects in the goods are discovered by the buyer after the expiration of the warranty period, but within two years, the seller is liable if the buyer proves that the defects in the goods arose before its transfer to the buyer or for reasons that arose before that moment. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

31. If a warranty period or expiration date is not established for the goods, claims related to defects in the goods may be presented by the buyer, provided that the defects are discovered within a reasonable time, but within two years from the date of transfer of the goods to the buyer or within a longer period established in accordance with federal law or treaty. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

II. Features of the sale of food products

32. Information on food products in accordance with the legislation of the Russian Federation on technical regulation, depending on the type of goods, in addition to the information specified in paragraphs 11, 12 and 13 of these Rules, must contain: (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

name of ingredients included in food products, including food additives;

information about nutritional value(calorie content of the product, content of proteins, fats, carbohydrates, vitamins, macro- and microelements), weight or volume; (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

purpose, conditions and scope of application (for children's products, dietary foods and dietary supplements); (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

methods and conditions of preparation (for concentrates and semi-finished products) and use (for baby and dietary food products); (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

storage conditions (for goods for which mandatory requirements for storage conditions have been established);

date of manufacture and date of packaging of the goods; (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

contraindications for consumption in case of certain types of diseases (for goods, information about which must contain contraindications for consumption in case of certain types of diseases);

information on state registration (for food products subject to state registration). (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

Paragraph 10 - No longer valid. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

33. Before they are delivered to the sales floor or other place of sale, goods must be freed from containers, wrapping and binding materials, and metal clips. Contaminated surfaces or parts of the product must be removed. The seller is also obliged to check the quality of the goods (according to external signs), presence on them necessary documentation and information, carry out the rejection and sorting of goods.

Non-industrial food products sold in food markets are subject to sale after a veterinary and sanitary examination with the issuance in the prescribed manner of a veterinary certificate (certificate) of the established sample, which must be presented to the buyer upon his request. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

Organizations implementing retail sales alcoholic products, before serving alcoholic products on the sales floor, the authenticity of federal special stamps and excise stamps is checked visually, as well as using access to information resources Federal Service for Regulation of the Alcohol Market. (as amended by Decree of the Government of the Russian Federation dated August 21, 2012 N 842)

33.1. In a sales area or other place of sale, the placement (display) of dairy, milk compound and milk-containing products must be carried out in a way that allows them to be visually separated from other food products, and must be accompanied by the information label “Products without milk fat substitute.” (as amended by Decree of the Government of the Russian Federation dated January 28, 2019 N 50)

34. In the case of pre-sale packaging and packaging of loose goods produced by the seller, the volume of packaged goods with short terms shelf life should not exceed the volume of their sales during one trading day.

The packaged product indicates its name, weight, price per kilogram, cost of the plumb line, date of packaging, expiration date, number or name of the weigher.

When selling food products packaged and packaged by the manufacturer with the weight indicated on the packaging, they are not additionally weighed.

Unpackaged and unpackaged food products are not subject to sale, with the exception of certain types of goods, the list of which is approved in the manner established by federal law. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

35. Weighted food products are transferred to the buyer in packaged form without charging additional packaging fees.

For packaging, materials are used that meet the mandatory requirements established by the legislation of the Russian Federation on technical regulation. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

36. The price of food products sold by weight is determined by net weight.

37. At the buyer's request gastronomic goods can be sold to him in cut form. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

Bread and bakery products weighing 0.4 kg or more (except for products in the manufacturer's packaging) can be cut into 2 or 4 equal parts and sold without weighing.

Bread and bakery products are sold in small retail outlets only in packaged form.

38. In places where food products are sold, related non-food products may be sold and services provided Catering. At the same time, trade in related goods and provision of public catering services should not lead to a deterioration in the quality and safety of food products and the conditions of their sale established by the legislation of the Russian Federation on technical regulation. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

III. Features of the sale of textile, knitwear, clothing and fur goods and shoes

40. Products offered for sale must be grouped by type, model, size, height and displayed on the sales floor. Taking into account the peculiarities of trade, samples of goods offered for sale can be displayed on the sales floor, for which the buyer is given the opportunity to select and purchase the goods he needs.

Knitted, sewing, fur goods and shoes for men, women and children must be placed separately in the sales area.

Fabrics are grouped by type and type of fiber from which they are made, fur products - by type of fur.

Each fabric sample must also be accompanied by information about the percentage of fibers from which it is made, and fur products - information about the type of fur.

41. Products must have labels indicating their name, article number, price, size (for clothing, linen and other garments, shoes, hats) and height (for clothing and linen), the type of fur and the color of its color (for clothing, hats fur headdresses and collars). (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

42. The seller is obliged to provide the buyer of clothing, outer knitwear, hats, fur goods and shoes with conditions for trying on the goods. For this purpose, trading floors should be equipped with fitting booths with mirrors, banquettes or benches, and stands.

43. Measuring woolen fabrics, batting and other heavy, bulky fabrics when selling to a buyer is carried out by placing a rigid standard meter on the fabric lying on the counter (table) in a loose state without folds. Thin and light fabrics are measured with a rigid standard meter by throwing the fabric onto the counter while applying the fabric freely without tension to the meter.

Measuring all types of fabrics, except woolen fabrics and knitted fabrics, can also be done by placing the fabric on a counter (table), on one side of which a stamped metal measuring tape is mounted.

It is prohibited to add cut fabric to the purchase, as well as to sell pieces of fabric with a factory label and stamp (hazovykh ends), if the factory finish is damaged and the stamp is not placed on the wrong side.

44. The person carrying out the sale, when selling fabrics, clothing, fur goods and shoes, in the presence of the buyer, checks the quality of the goods (by external inspection), the accuracy of the measure (quantity), and the correctness of the calculation of the purchase price.

45. Fabrics, clothing, fur goods and shoes are transferred to the buyer in packaged form without charging additional packaging fees.

46. ​​In case cash receipt the product does not contain the name of the product, article number, grade (if available); along with the product, the buyer is given a sales receipt, which indicates this information, the name of the seller, the date of sale and the price of the product and is signed by the person directly selling the product. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

IV. Features of the sale of technically complex household goods

47. Household radio-electronic equipment, communications, computing and duplicating equipment, photographic and film equipment, watches, musical goods, electrical appliances, machines and tools, household gas equipment and devices, other technically complex household goods, before being delivered to the sales floor or to the point of delivery of the purchase, must undergo pre-sale preparation, which includes: unpacking the goods, removal of factory grease, dust, shavings; inspection of the goods; checking the completeness, quality of the product, the availability of the necessary information about the product and its manufacturer; if necessary, assembly of the product and its adjustment. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

48. Samples of goods offered for sale must be placed on the sales floor, have labels indicating the name, brand, model, article, price of the product, as well as brief annotations containing its main specifications.

49. At the buyer’s request, he must be familiar with the structure and operation of the goods, which must be demonstrated in assembled, technically sound condition. Products that do not require special equipment for connection are shown in working condition.

50. The person carrying out the sale, at the request of the buyer, checks in his presence the quality of the goods, its completeness, the presence of documents related to it, and the correctness of the price.

51. When transferring technically complex household goods to the buyer, the set of accessories and documents installed by the manufacturer of the goods (technical passport or other document replacing it indicating the date and place of sale, operating instructions and other documents) are simultaneously transferred to the buyer.

In the case provided for in paragraph 46 of these Rules, along with the goods, the buyer is also given a sales receipt containing the information specified in this paragraph. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

52. The seller or an organization performing the functions of the seller under an agreement with him is obliged to assemble and (or) install (connect) at the buyer’s home a technically complex product, the independent assembly and (or) connection of which by the buyer in accordance with mandatory requirements or technical documentation attached to the product (technical data sheet, operating instructions) is not allowed. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

The seller is obliged to bring information about the organizations performing the specified work to the attention of the buyer when selling goods.

If the cost of assembly and (or) installation of the product is included in its price, then the specified work must be performed by the seller or the relevant organization free of charge.

V. Features of the sale of perfumery and cosmetic products

53. Information on perfumery and cosmetic products, in addition to the information specified in paragraphs 11 and 12 of these Rules, must contain, taking into account the characteristics of a particular product, information about its purpose, ingredients included in the product, action and effect, restrictions (contraindications) for use, methods and conditions of use, net weight or volume and (or) number of units of the product in consumer packaging, storage conditions (for goods for which mandatory requirements for storage conditions are established), as well as information on state registration (for goods subject to state registration) . (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

54. Before being delivered to the sales area, perfume and cosmetic products are unpacked and inspected, the quality (by external signs) of each item of goods and the availability of the necessary information about it are checked.

55. The buyer should be given the opportunity to familiarize himself with the smell of perfumes, colognes, eau de toilette using litmus papers soaked in a fragrant liquid, snuff samples provided by the manufacturers of the goods, as well as other properties and characteristics of the goods offered for sale.

56. When transferring goods in packaging with cellophane wrapping or branded tape, the buyer must be asked to check the contents of the package by removing the cellophane or branded tape. Aerosol packaging of goods is checked by the person carrying out the sale to ensure the functioning of the packaging in the presence of the buyer.

VI. Features of the sale of cars, motorcycles, trailers and numbered units (as amended by Decree of the Government of the Russian Federation dated October 20, 1998 N 1222)

57. Cars, motorcycles and other types of motor vehicles, trailers and numbered units for them must undergo pre-sale preparation, the types and volumes of which are determined by the product manufacturers. In the service book for the product or another document replacing it, the seller is obliged to make a note about such preparation. (as amended by Decree of the Government of the Russian Federation dated October 20, 1998 N 1222)

58. When demonstrating a product offered for sale, the buyer is provided with free access to it.

59. When transferring the goods to the buyer, a set of accessories and documents installed by the manufacturer are simultaneously transferred, including a service book or other document replacing it, as well as a document certifying ownership of a vehicle or a numbered unit, for their state registration in established by law Russian Federation is ok.

If the buyer loses a document certifying ownership of a vehicle or a numbered unit, the seller is obliged, upon application of the owner and presentation of a passport or other document replacing it, to issue a new document marked “duplicate” indicating the series, number and date of the previously issued document .

60. When transferring the goods, the person carrying out the sale checks in the presence of the buyer the quality of the work performed on the pre-sale preparation of the goods, as well as its completeness.

Along with the goods, the buyer is also given a sales receipt, which indicates the name of the goods and the seller, the brand of the goods, the numbers of its units, the date of sale and the price of the goods, as well as the signature of the person directly carrying out the sale.

VII. Features of the sale of jewelry and other products made of precious metals and (or) precious stones (as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)

61. The sale of jewelry and other products made of precious metals produced in the Russian Federation, imported into its territory, subject to hallmarking in the manner established by the legislation of the Russian Federation, is carried out only if these products have imprints of state assay marks, as well as imprints of name marks (for products domestic production). (as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)

It is allowed to sell jewelry and other items made of domestically produced silver weighing up to 3 grams inclusive (excluding inserts) without the imprint of a state hallmark. (as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)

The sale of cut diamonds made from natural diamonds and cut emeralds is carried out only if there is a certificate for each such stone or set (batch) of precious stones sold. (as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)

62. Information about jewelry and other products made of precious metals and (or) precious stones, cut emeralds and diamonds offered for sale, in addition to the information specified in paragraphs 11 and 12 of these Rules, must contain extracts from regulatory legal acts establishing the procedure for testing and analysis and hallmarking of jewelry and other products made of precious metals and certification of precious stones. (as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)

63. Jewelry and other products made of precious metals and (or) precious stones must undergo pre-sale preparation before being delivered to the sales floor, which includes inspection and sorting of such products, checking for the presence of state hallmarks and name marks on them (for domestically produced products ), as well as the safety of seals and labels, sorting by size. (as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)

64. Jewelry and other products made of precious metals and (or) precious stones put up for sale must be grouped according to their purpose and have sealed labels indicating the name of the product and its manufacturer, type of precious metal, article number, sample, weight, type and characteristics of the inserts, including the processing method that changed the quality, color and cost characteristics of the precious stone, as well as the price of the product (prices for 1 gram of the product without inserts). (as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)

When using materials of artificial origin that have the characteristics (properties) of precious stones as inserts, the labels must indicate information that the stone is not a precious stone. (as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)

65. Jewelry and other products made of precious metals and (or) precious stones, as well as cut precious stones must have individual packaging. (as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)

66. When transferring the purchased goods to the buyer, the person carrying out the sale checks the presence of a state hallmark stamp on it and its quality, the presence of a name stamp (for domestically produced products), as well as a certificate for a cut gemstone. (as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)

67. At the request of the buyer, in his presence, the purchased jewelry and other products made of precious metals and (or) precious stones without a label weighing up to 1 kg are weighed on scales having an error in determining the mass of no more than 0.01 g, and weighing from 1 kg to 10 kg - on scales with a determination error of no more than 0.1 g. (as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)

68. In the case when, in order to verify the correctness of the labeling of a product, including weight, it is necessary to remove the label, a report is drawn up with the subsequent indication of the report number on the store duplicate label. The manufacturer's label is saved and placed on the product along with a duplicate. (as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)

69. If the cash register receipt for a product does not contain the name of the product, sample, type and characteristics of the precious stone, article number, along with the product the buyer is given a sales receipt indicating this information, the name of the seller, the date of sale and the price of the product and the person directly those selling the goods must sign. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

VIII. Features of the sale of medicines and medical devices (as amended by Resolutions of the Government of the Russian Federation dated October 20, 1998 N 1222, dated January 5, 2015 N 6)

70. Sale of medicines (dosed medicines, ready for use and intended for the prevention, diagnosis and treatment of human and animal diseases, preventing pregnancy, increasing animal productivity) is carried out in accordance with the Federal Law “On the Circulation of Medicines” and taking into account the features defined by these Rules. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

71. Information about medicinal products in addition to the information specified in paragraphs 11 and 12 of these Rules, as well as provided for in Article 46 Federal Law“On the circulation of medicinal products” must contain information about the state registration of the medicinal product, indicating the number and date of its state registration (with the exception of medicinal products manufactured by the seller (pharmacy institution) according to doctors’ prescriptions). (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

72. Information about medical products (instruments, devices, instruments, equipment, materials and other products used for medical purposes separately or in combination with each other, as well as together with other accessories necessary for the use of these products for their intended purpose, including special software, and intended by the manufacturer for the prevention, diagnosis, treatment and medical rehabilitation of diseases, monitoring the condition of the human body, conducting medical research, restoration, replacement, changing the anatomical structure or physiological functions of the body, preventing or terminating pregnancy, the functional purpose of which is not realized through pharmacological, immunological , genetic or metabolic effects on the human body) in addition to the information specified in paragraphs 11 and 12 of these Rules, must contain information about the number and date of the registration certificate for a medical product issued by the Federal Service for Surveillance in Healthcare in the prescribed manner, as well as taking into account features of a particular type of product, information about its purpose, method and conditions of use, action and effect, restrictions (contraindications) for use. (as amended by Decree of the Government of the Russian Federation dated January 5, 2015 N 6)

73. The seller must provide the buyer with information about the rules for dispensing medications. (as amended by Decree of the Government of the Russian Federation dated January 5, 2015 N 6)

74. The seller is obliged to ensure the sale of medicines of the minimum range necessary for the provision of medical care, the list of which is established by the Ministry of Health of the Russian Federation. (as amended by Resolutions of the Government of the Russian Federation dated 01.02.2005 N 49, dated 04.10.2012 N 1007)

75. Before being supplied to the sales floor, medicines and medical products must undergo pre-sale preparation, which includes unpacking, sorting and inspection of the goods; checking the quality of the product (by external signs) and the availability of the necessary information about the product and its manufacturer (supplier). (as amended by Decree of the Government of the Russian Federation dated January 5, 2015 N 6)

Pre-sale preparation of medical devices also includes, if necessary, removal of factory grease, checking the completeness, assembly and adjustment. (as amended by Decree of the Government of the Russian Federation dated January 5, 2015 N 6)

76. The sale of medicines and medical devices is carried out on the basis of doctors’ prescriptions presented by buyers, issued in the prescribed manner, as well as without prescriptions in accordance with the instructions for the use of medicines and medical devices. (as amended by Resolutions of the Government of the Russian Federation dated 02/01/2005 N 49, dated 10/04/2012 N 1007, dated 01/05/2015 N 6)

77. The clause is no longer valid. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

IX. Features of the sale of animals and plants (as amended by Decree of the Government of the Russian Federation dated October 20, 1998 N 1222)

78. Information about animals and plants offered for sale, in addition to the information specified in paragraph 11 of these Rules, must contain their species name, information about the characteristics of keeping and breeding.

The seller must also provide information about:

the number and date of the permit (license) for hunting certain types of wild animals, issued in accordance with the procedure established by the legislation of the Russian Federation; (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

number and date of the permit for the import into the territory of the Russian Federation of certain species of wild animals and wild plants, issued by the competent authority of the exporting country or other body authorized to issue such a permit (in relation to wild animals and wild plants imported into the Russian Federation that are subject to the Convention on international trade in species of wild fauna and flora that are endangered or confiscated as a result of a violation of this Convention);

number and date of the certificate of inclusion of the zoological collection, part of which is the wild animal offered for sale, in the register of zoological collections registered with the state, issued in accordance with the procedure established by the legislation of the Russian Federation (in relation to wild animals bred in captivity and being part of the zoological collection) .

79. Animals intended for sale must be kept in accordance with generally accepted standards of humane treatment of animals in conditions that meet sanitary, veterinary and zoohygienic requirements for keeping animals. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

80. If the cash register receipt for the goods does not contain the species name and number of animals or plants, along with the goods the buyer is given a sales receipt, which indicates this information, the name of the seller, the date of sale and price and is signed by the person directly selling the goods . (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

The buyer is also provided with information about the number and date of one of the documents specified in paragraph 78 of these Rules (when selling a wild animal or wild plant), and a veterinary certificate (certificate) issued in the prescribed manner certifying that the animal is healthy. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

X. Features of the sale of household chemicals (as amended by Decree of the Government of the Russian Federation dated October 20, 1998 N 1222)

81. Information on household chemicals (washing, cleaning and other products for the care of premises, furniture, dishes, household equipment and household items, linen, clothing, shoes, cars; adhesives, varnishes, paints and other paints and varnishes; disinfectants and means for combating household insects and rodents, intended for use in domestic conditions; chemical substances, their compounds and products made from them, intended for repair and finishing works in domestic conditions, and other similar goods) in addition to the information specified in paragraphs 11 and 12 of these Rules, must contain:

the name of the ingredients included in household chemical products;

date and number of the technical certificate (for goods for which mandatory requirements have been established to confirm their suitability for use in construction);

storage conditions (for goods for which mandatory requirements for storage conditions have been established).

82. Before supplying household chemical goods to the sales floor (placement at the point of sale), they must undergo pre-sale preparation, which includes removing the shipping container, sorting the goods, checking the integrity of the packaging (including the functioning of aerosol packaging) and the quality of the goods (based on external signs ), availability of necessary information about the product and its manufacturer, instructions for using the products, and correct prices.

83. Household chemicals offered for sale should be grouped by type depending on the purpose of the products in order to ensure ease of selection.

84. When transferring household chemical goods in aerosol packaging to the buyer, the functionality of the packaging in the retail premises is not checked.

XI. Features of the sale of pesticides and agrochemicals (as amended by Decree of the Government of the Russian Federation dated October 20, 1998 N 1222)

86. Information about pesticides and agrochemicals, in addition to the information specified in paragraphs 11 and 12 of these Rules, as well as provided for in Article 17 of the Federal Law "On the Safe Handling of Pesticides and Agrochemicals", must contain information about the state registration number of the pesticide or agrochemical, its hazard class , concentration of the active substance, net weight or volume, date of manufacture, first aid for poisoning. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

At the buyer's request, the seller is obliged to familiarize him with a copy of the certificate of state registration of the pesticide or agrochemical. (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

87. Before being supplied to the sales floor, pesticides and agrochemicals must undergo pre-sale preparation, which includes unpacking and checking the quality of packaging; sorting; checking the availability of necessary information, instructions for use, and correct prices.

88. In the sales area, pesticides and agrochemicals should be grouped by purpose (insecticides for plant protection, insecticides for animal protection, fungicides, herbicides, rodenticides, mineral fertilizers, organic fertilizers, soil soil, ameliorants, feed additives).

The seller is obliged to ensure compliance with mandatory safety requirements when storing, placing on the sales floor and selling pesticides and agrochemicals.

89. Pesticides and agrochemicals are sold only in the manufacturer’s packaging.

XII. Features of the sale of copies of audiovisual works and phonograms, programs for electronic computers and databases (as amended by Decree of the Government of the Russian Federation dated March 27, 2007 N 185)

90. The sale of copies of audiovisual works, phonograms, programs for electronic computers and databases in retail trade using trays and tents is not allowed.

When selling copies of audiovisual works, phonograms, programs for electronic computers and databases, the seller is obliged to provide the buyer, in addition to the information specified in paragraph 11 of these Rules, the following information about the product offered for sale, the presence of which is mandatory on each copy (packaging):

name, location of the manufacturer of a copy of an audiovisual work, phonogram, program for electronic computers and database; (as amended by Resolutions of the Government of the Russian Federation dated January 27, 2009 N 50, dated December 5, 2019 N 1601)

technical characteristics of the medium, as well as recordings of audiovisual works, phonograms, programs for electronic computers and databases;

registration number of the electronic computer program or database, if they have been registered.

In relation to copies of films, the seller is also obliged to provide the buyer with the following information:

number and date of the rental certificate issued in accordance with the procedure established by the legislation of the Russian Federation;

the name of the film, the country and studio where the film was shot, the year of its release;

basic filmographic data (genre, summary, information about the scriptwriter, director, composer, leading actors, etc.);

duration of the film (in minutes);

91. Copies of audiovisual works, phonograms, programs for electronic computers and databases, before being submitted to the sales floor (placement at the point of sale), must undergo pre-sale preparation, including inspection and verification of the integrity of the packaging of each unit of goods, as well as the availability of the necessary information about the product and its manufacturer, the absence of which prevents the seller from fully complying with the requirements provided for in paragraph 90 of these Rules.

92. When transferring the paid goods to the buyer, the seller checks the integrity of its packaging, and at the buyer’s request, provides him with the opportunity to familiarize himself with fragments of an audiovisual work, a phonogram, a program for electronic computers and a database. Trading areas must be technically equipped to provide the buyer with the opportunity to check the quality of purchased copies of audiovisual works, phonograms, programs for electronic computers and databases.

93. Sales of copies of audiovisual works, phonograms, programs for electronic computers and databases are carried out only in the manufacturer’s packaging.

XIII. Features of the sale of weapons and ammunition for them (as amended by Decree of the Government of the Russian Federation dated October 20, 1998 N 1222)

94. Sale of civilian weapons intended for use by citizens for self-defense, for sports and hunting, main parts (barrel, bolt, drum, frame, receiver) of civilian and service (if their buyers are citizens awarded with service weapons) firearms (hereinafter referred to as weapons), as well as ammunition for civilian weapons, is carried out in accordance with the Federal Law “On Weapons”, the Rules for the circulation of civilian and service weapons and ammunition for them on the territory of the Russian Federation, approved by the Decree of the Government of the Russian Federation of July 21, 1998. N 814, as well as the features defined by these Rules.

95. Each unit of a weapon offered for sale (with the exception of mechanical sprayers, aerosol and other devices filled with tear or irritant substances) must have an individual number, a weapon manufactured since January 1, 1994, in addition, a brand, and each primary packaging of cartridges - mark of conformity in accordance with the legislation of the Russian Federation on technical regulation. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

96. Information about weapons, in addition to the information specified in paragraphs 11 and 12 of these Rules, must, taking into account the characteristics of a particular weapon, contain information about the content of precious metals and precious stones in artistically designed models of weapons; the procedure for returning to the seller for the destruction of technically faulty mechanical sprayers, aerosol and other devices, cartridges filled with tear or irritant substances, or the specified goods whose shelf life or storage has expired.

97. Pre-sale preparation of weapons and ammunition may include unpacking, depreservation, cleaning and lubrication of weapons; opening sealed cartridge packages; external inspection of weapons and cartridges, checking the presence of the manufacturer’s mark and individual number on the weapon and their compliance with established standards and passport data; checking the availability of information about the control shooting of firearms with a rifled barrel in the prescribed manner, about the type, sample and weight of precious metals, the type, quantity and characteristics of precious stone inserts used in artistically designed weapons; checking for completeness, technical condition weapons, availability of necessary information about the product and its manufacturer, correct price; if necessary, assembly and adjustment of weapons.

98. Weapons and ammunition offered for sale must be placed on the sales floor, have labels indicating the name, brand, model, price of the product, as well as brief annotations containing its main technical characteristics.

99. At the buyer’s request, he must be familiarized with the design of the weapon mechanism, which must be demonstrated in assembled and technically sound condition.

100. The sale of weapons and ammunition is carried out upon presentation by the buyer of the following documents:

passport or other document proving the identity of the buyer;

a license to purchase a certain type and type of weapon;

a license or permit to store, store and carry weapons (for the acquisition of basic and spare parts and cartridges for weapons owned by the buyer);

a document certifying the buyer’s right to hunt, and permission to store and carry weapons used for hunting purposes (for the purchase of hunting bladed weapons).

101. Along with the goods, the buyer is given a sales receipt signed by the person directly carrying out the sale, which indicates the name of the goods and the seller, brand, type, individual number of the weapon, date of sale and price of the goods, information about precious metals and precious stones used in artistic registered weapons, information about control shootings of firearms with a rifled barrel (in the absence of such information in the weapon passport); a set of accessories and documents installed by the manufacturer, as well as a buyer’s license (permit) completed by the seller to purchase (carry, carry and store) a weapon or a document certifying the buyer’s right to hunt.

103. When replacing weapons, cartridges of inadequate quality, or in case of their return upon termination of the contract, the buyer is obliged to provide the seller with a document proving his identity, as well as a license (permit) to purchase (carry, carry and store) weapons of which he is the owner, or a document certifying his right to hunt.

Replacement of weapons and cartridges of inadequate quality is carried out with models corresponding to the type and type specified in the buyer’s license (permit) to purchase (carry, carry and store) weapons of which he is the owner, or in a document certifying his right to hunt.

Replacement of weapons, cartridges of inadequate quality or their return upon termination of the contract is formalized by an act in the prescribed manner.

XIV. Features of the sale of building materials and products (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

104. Timber and lumber (round timber, beams, boards, business slabs, etc.), wood products and wood materials(wooden parts, door and window blocks, kits for the construction of garden houses, outbuildings, etc.), building materials (brick, cement, crushed stone, sand, foundation and paving blocks, reinforced concrete pillars, roofing, hydro- and heat-insulating materials, glass etc.), metal products (pipes, fasteners, rolled profile materials, wire, metal mesh, etc.), tools (hand tools for working metal, wood, measuring tools, for painting, etc.), construction products (sanitary -technical equipment, locks and hardware, wallpaper, linoleum, artificial Decoration Materials etc.) must undergo pre-sale preparation, which includes inspection of the product, its sorting and sorting, checking for completeness, availability of the necessary information about the product and its manufacturer.

105. Construction materials and products are placed separately according to sizes, brands, grades and other characteristics that determine their scope and consumer properties.

106. The buyer’s selection of building materials and products can be carried out both on the sales floor and directly in the places where they are stored.

107. Information about construction materials and products offered for sale, in addition to the information specified in paragraphs 11 and 12 of these Rules, must contain, taking into account the characteristics of a particular product, information about the material, finish, brand, type, size, grade and other basic indicators characterizing this product.

When selling building materials in a certain set (garden houses, outbuildings, etc.), the consumer must be provided with information containing information about the name and quantity of products included in the set, the degree and methods of their processing (presence and method of impregnation, humidity and drying method and etc.).

108. Sheet glass is sold in whole sheets or cut to sizes specified by the buyer.

Remaining glass up to and including 20 centimeters in width is paid for by the buyer and given to him along with the main purchase.

109. Unpackaged fasteners sold by weight are sold at a specially equipped goods release location equipped with weighing instruments.

110. The seller is obliged to provide the buyer with the opportunity to check the correct weight, measure and grade of the purchased goods.

For these purposes, information is placed in a place accessible to the buyer indicating the conversion factors of round timber and lumber into dense cubic mass, the cubic capacity of lumber, and the rules for their measurement. At the buyer's request, the seller is obliged to familiarize him with the procedure for measuring building materials and products established by the standards.

111. Along with the goods, the manufacturer’s documentation related to the goods is transferred to the buyer. If the cash register receipt does not contain the name of the product, the main indicators characterizing the product, and the quantity of the product, the buyer is also given a sales receipt, which indicates this information, the name of the seller, the date of sale and the price of the product and is signed by the person directly selling the product. (as amended by Decree of the Government of the Russian Federation dated October 4, 2012 N 1007)

112. When transferring building materials and products in a certain completeness, the person carrying out the transfer checks in the presence of the buyer the presence of the products included in the kit, as well as the availability of documentation attached to this product, including an inventory of the building materials and products included in the kit, instructions for assembly.

113. The seller must provide conditions for the removal of timber and construction materials by the buyer’s transport.

XV. Features of selling furniture (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

114. Information about furniture, in addition to the information specified in paragraphs 11 and 12 of these Rules, must contain information:

about the functional purpose;

about the materials from which the furniture is made and which are used in its decoration;

about the methods, terms, conditions of delivery and transfer of goods to the buyer.

115. Samples of furniture offered for sale must be displayed on the sales floor in such a way as to ensure easy access to them for inspection by buyers.

116. The seller is obliged to carry out pre-sale preparation of furniture, which includes checking the completeness, the presence of parts necessary for assembly, furniture assembly diagrams (if the furniture is dismountable), as well as checking the presence of all items included in the set (set) of furniture.

117. When selling furniture, the buyer is given a sales receipt, which indicates the name of the product and the seller, the article number, the number of items included in the furniture set (set), the number of necessary accessories, the price of each item, the total cost of the furniture set, and the type of upholstery material.

118. Assembly and delivery of furniture is carried out for a fee, unless otherwise provided by the contract.

XVI. Features of the sale of liquefied petroleum gas (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

119. Cylinders filled with liquefied hydrocarbon gas (hereinafter referred to as gas) that have passed technical inspection and are in good condition are subject to sale.

120. Information about gas and gas cylinders, in addition to the information specified in paragraphs 11 and 12 of these Rules, must contain information:

about the type of gas and its physical and chemical characteristics;

on the technical condition of the cylinder (cylinder number, weight of the empty cylinder, date of its manufacture and date of the next technical examination, working and test pressure, capacity), which are indicated on the surface of the cylinder or the plate attached to it.

121. Gas-filled cylinders must undergo pre-sale preparation, which includes inspecting the cylinder, checking its technical condition for leaks and the presence of mechanical damage (by external signs), checking the gas filling level by weighing or another method that ensures the specified control, as well as availability of necessary information about the product.

122. The buyer has the right to request a control weighing of the gas cylinder.

123. The seller is obliged to familiarize the buyer, who independently transports the purchased gas cylinder, with the safety rules during its transportation, as well as when replacing an empty cylinder.

124. Together with the gas-filled cylinder, the buyer is given a sales receipt, which indicates the name of the seller, the cylinder number, the mass of gas in the cylinder, the price of the goods, the date of sale, and also the signature of the person directly carrying out the sale.

Along with the product, the buyer is given the text of the rules for the safe use of gas at home.

XVII. Features of selling non-periodical publications (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

125. Information about non-periodical publications offered for sale (books, brochures, albums, cartographic and musical publications, sheet art publications, calendars, booklets, publications reproduced on technical media), in addition to the information specified in paragraph 11 of these Rules, must contain:

output information in accordance with the requirements of the standards;

information on the procedure for making a preliminary order for the purchase of non-periodical publications, if this form of trade is used by the seller.

At the buyer's request, the seller provides reference and bibliographic information at his disposal about published non-periodical publications.

126. Before being placed at points of sale, non-periodical publications must undergo pre-sale preparation, which includes an inspection of the goods to check for external signs of the absence of defects (printing defects, damage) and the presence of the necessary information about the publication, as well as being supplied with the required appendices and dust jacket. For publications reproduced on technical media, the integrity of the packaging of each item of goods and the presence of the publisher’s (manufacturer’s) trademark are additionally checked.

127. Non-periodical publications available for sale are exhibited on the sales floor or included in catalogs of publications available.

Instead of price tags issued in accordance with the requirements of paragraph 19 of these Rules, it is allowed to indicate the price on each copy of the publication offered for sale.

The buyer must be given the opportunity to freely familiarize himself with the contents of non-periodical publications offered for sale and check the quality of the paid goods. For this purpose, when selling publications reproduced on technical media, the seller must have appropriate audio, video or computer equipment.

128. Sale by subscription of a multi-volume non-periodical publication published in separate volumes is carried out on the basis of a written agreement, which must include the company name (name), location (legal address) of the seller, last name, first name, patronymic and place of residence of the buyer, the name of the multi-volume publication, the number of volumes included in the publication, the price of the publication, the deadline for transferring the publication as a whole, the payment procedure, the procedure for notifying the buyer about volumes on sale, the deadline for receiving the next volume after notification. A deposit clause may be included in the contract.

XVIII. Features of the sale of used non-food products (as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

129. Information about used goods, in addition to the information specified in paragraph 11 of these Rules, must contain information about the condition of the goods, any shortcomings in them, sanitary and anti-epidemic measures taken in relation to the goods, technical characteristics (for technically complex goods), the purpose of the goods and the possibility of using it for its intended purpose or for other purposes.

Information characterizing the condition of a used product, including its shortcomings, is indicated on the product label.

If a used product is offered for sale, in respect of which information must be provided on confirmation of its compliance with established requirements, expiration date or service life, but such information is missing, the seller, when selling the specified product, is obliged to inform the buyer that the conformity of the product the established requirements must be confirmed, an expiration date or service life must be established for it, but information about this is not available.

130. Used medical products, medicines, personal hygiene items, perfumes and cosmetics, household chemicals, sewing and knitwear, hosiery, and disposable tableware are not subject to sale. (as amended by Decree of the Government of the Russian Federation dated January 5, 2015 N 6)

131. Used goods must undergo pre-sale preparation, which includes inspection of the goods, sorting them by type and degree of loss of consumer properties, checking the quality (by external signs), the functionality of the goods, completeness, and the availability of the necessary documentation.

If used goods are offered for sale, in respect of which, in accordance with sanitary rules sanitary and anti-epidemic measures must be carried out (cleaning, washing, disinfection, disinsection), however, there are no documents confirming their implementation; the seller is obliged to carry out these measures in the process of pre-sale preparation of goods.

132. Used goods offered for sale must be grouped by type.

133. When transferring technically complex household goods that have been used, the buyer is simultaneously given (if the seller has them) the relevant technical documents (technical passport or other document replacing it, operating instructions), as well as a warranty card for the goods confirming the buyer’s right to use the remaining warranty period.

134. The buyer to whom a used product of inadequate quality was sold, if its defects were not specified by the seller, has the right, at his own discretion, to make the demands provided for in paragraph 27 of these Rules.

The requirements specified in paragraphs two and five of paragraph 27 of these Rules may be presented by the buyer, unless otherwise follows from the nature of the goods or the essence of the obligation. SCROLL
DURABLE GOODS, WHICH ARE NOT SUBJECT TO THE BUYER'S REQUIREMENT FOR FREE PROVISION TO HIM FOR THE PERIOD OF REPAIR OR REPLACEMENT OF A SIMILAR GOODS

(as amended by Resolutions of the Government of the Russian Federation dated October 20, 1998 N 122 2, dated October 4, 2012 N 1007)

1. Cars, motorcycles and other types of motor vehicles, trailers and numbered units for them, except for goods intended for use by disabled people, pleasure craft and watercraft

2. Furniture

3. Electrical household appliances used as toiletries and for medical purposes (electric shavers, electric hair dryers, electric hair curling irons, medical electric reflectors, electric heating pads, electric bandages, electric blankets, electric blankets, electric hair dryer brushes, electric hair curlers, electric toothbrushes, electric hair clippers and other devices that come into contact with mucous membranes and skin) (as amended by Decree of the Government of the Russian Federation dated October 20, 1998 N 1222)

3. Perfume and cosmetic products

4. Textile goods (cotton, linen, silk, wool and synthetic fabrics, goods from nonwovens type of fabrics - ribbons, braid, lace and others); cable products (wires, cords, cables); construction and finishing materials (linoleum, film, carpeting and others) and other goods sold by the meter (as amended by Decree of the Government of the Russian Federation dated October 20, 1998 N 1222)

5. Sewing and knitted products (sewing and knitted linen products, hosiery products)

6. Products and materials made entirely or partially from polymer materials and those in contact with food (tableware and kitchen utensils, containers and packaging materials for storing and transporting food products, including for single use) (as amended by Decree of the Government of the Russian Federation dated June 22, 2016 N 568)

7. Household chemicals, pesticides and agrochemicals (as amended by Decree of the Government of the Russian Federation dated October 20, 1998 N 1222)

8. Household furniture (furniture sets and sets)

9. Jewelry and other products made of precious metals and (or) precious stones, cut precious stones (as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)

10. Cars and motorbikes, trailers and numbered units for them; mobile means of small-scale mechanization of agricultural work; pleasure boats and other household watercraft

11. Technically complex household goods for which warranty periods are established (household metal-cutting and woodworking machines; household electrical machines and appliances; household radio-electronic equipment; household computing and copying equipment; photographic and film equipment; telephones and fax equipment; electric musical instruments; toys electronic; household gas equipment and devices; wrist and pocket watches, mechanical, electronic-mechanical and electronic, with two or more functions) (as amended by the Decree of the Government of the Russian Federation dated 06.02.2002 N 81)

Taking into account the very difficult economic situation in the country, the Russian Government was forced to introduce a number of amendments and additions to articles of laws that in one way or another affect small and large businesses. The Government Decree in the latest edition came into force in January 2016. The main changes affected:

• concessions in the form of tax holidays for individual entrepreneurs;
• tightening rules for the sale of tobacco and alcoholic beverages, etc.

We propose to dwell on the topic of trade and its rules for individual entrepreneurs in food and non-food groups of goods.

Trade Rules 2018: Government Decree

The main changes affected the rules for the sale for individual entrepreneurs of certain groups of non-food and food products by any means: off-site/outbound trade, indoors, on trading platforms, in stores, at catering establishments, etc. New rules have been introduced for individual entrepreneurs for the design of price tags, according to which the buyer will have access to complete information on all products.

The new rules affected retail and wholesale sales. It is planned to develop similar standards for other types of services. Also changed rules for registration of new entrepreneurs (IP) and taxation standards.

Food products: criteria

By decree of the Russian Government from the end of last 2017, changes were adopted to the rules for the sale of food, as well as certain groups of non-food products (for individual entrepreneurs). The same Resolution, which came into force in January of this year 2018, established a list of long-life products for which no replacement is provided for the buyer (consumer), as well as a non-food group of goods of improper type that cannot be returned or exchanged.

A commission fee has been established, rules for compliance with epidemiological standards, etc. in retail trade organizations and public catering establishments have been prescribed. The full list can be found on official thematic resources or download the full text for free online on our page.

Trade of non-food products in the Russian Federation 2018

The updated rules are designed to improve the quality of customer service for entrepreneurs (IEs). They established special regulations for regulatory authorities. But the basic standards, including preparatory work, remained unchanged:

• products must be of the proper type and reach the shelves only after sorting and thorough quality checks;
• products must have price tags;
• the seller must have a health certificate, a hat and special clothing;
• If there are weighing products, there must be scales at the workplace; for some groups, a cash register is required.

The store sales rules oblige sellers/managers to set up a buyer's corner, which must contain a book of complaints and suggestions, licenses for groups of goods subject to licensing, and must also contain information about the operation of the outlet and the protection of consumer rights. Upon request, the seller is obliged to provide sanitary documents for any product.

Calculation of UTII in 2018 for individual entrepreneurs, example retail trade

Calculation of UTII ( Single tax for imputed income) for retail trade for individual entrepreneurs consists of five indicators that are correctly multiplied among themselves:

• BD – base yield is 1.8 thousand per sq.m., provided the area exceeds 5 sq.m.;
• FP is a physical indicator; the size of the usable area (retail space) is used as it;
• NB – in this option equals 15%;
• K1 - the deflator coefficient is established by Government Decree on an annual basis, for 2017-2018 it is 1.798;
• K2 - the adjustment coefficient has a regional reference and can range from 0.05 to a whole unit.

The formula for calculating tax for one month is as follows: BD*FP*NB*K1*K2=UTII.

Rules for trade in alcoholic beverages from January 1, 2018

These rules for the sale of alcoholic products dictate their own rules, starting from delivery/reception and ending with its sale. When accepting goods of alcoholic and low-alcohol products, the seller/other person responsible for accepting the goods is required to check the products for compliance with the invoice (quality, quantity, integrity of excise taxes, condition, etc. parameters). Goods must be provided with price tags with complete and accessible information for the buyer, stored in appropriate conditions, in accordance with the manufacturer’s recommendations, etc.

Alcoholic and low-alcohol products can only be sold in stationary premises intended for retail or wholesale trade. When selling goods in this group, mandatory scanning is required (all barcodes must be accessible) and consumers must be issued receipts (i.e., mandatory sales through cash machine). The sale of alcohol from January 1, 2018, sales time is also limited: retail sales are prohibited from 23.00 to 8.00.

EGAIS is prescribed to monitor and regulate compliance with rules and requirements in accordance with the Government Decree, which began to come into force in January of this year (responsibility for exercising control lies). In order to simplify the tasks, entrepreneurs (IEs) were required to connect to public access through a special program that is connected via a computer (cash register). These rules are an innovation not only for the Russian Federation; similar norms are also contained in the legislation of the countries of the former CIS: in the Republic of Belarus, in Ukraine, etc.

Beer law beer sales in 2018 beer trade rules

Trade is the most important sector of the economy. The turnover of goods, carried out both within the state and on the international market, is the main component of the state economy. And yet, trade is not an economically sustainable industry. Given the rapidly changing economic situation in the country, the trade law requires regular updates.

Federal Law “On the Fundamentals of State Regulation of Trade Activities in the Russian Federation” N 381-FZ was adopted by the State Duma on December 18 and approved by the Federation Council on December 25, 2009. The law in question came into force on December 28 of that year.

A valid normative act consists of 5 chapters and 22 articles. Like other Federal laws of the Russian Federation, FZ-381 regularly undergoes a series of necessary amendments. The latest amendments to the valid document have been introduced July 3, 2016. The changes introduced in this way to the Federal Law on Trade, with January 1, 2017 years came into force.

The provisions of the regulatory act under consideration regulate financial, economic, legal and social relations arising in the field of trade. This Federal Law establishes the basis for federal regulation of trade activities on the territory of the Russian Federation.

This Federal Trade Law has the following objectives:

• Ensuring a synthesis of subjects of the economic space of the Russian Federation by establishing a set of rules in the field of trade;
• Promoting the expansion of economic ties to meet the needs of economic sectors;
• Guarantee of compliance with the legal rights of participants in trading activities;
• Separation of powers of state and regional authorities in relation to trade.

The standards established by the actual trade law do not apply to relationships formed as a result of:

• Foreign trade;
• Organization of tenders;
• Sales of products in retail markets;
• Acquisition and sale of shares, real estate, thermal and electrical energy.

In addition, we suggest studying the norms of Federal Law 208 on joint stock companies. Latest edition

Basic Concepts

The list of basic terminology used in this Federal Trade Law includes the following concepts:

• Trading activities (trade)- type of activity involving the purchase and sale of goods;
• Wholesale- buying or selling goods in large quantities;
• Retail- sale or purchase of goods in single copies or in small quantities for personal purposes;
• Shopping facility- a place intended for the demonstration and sale of products sold;
• Stationary retail facility- maintenance located in the building;
• Non-stationary retail facility- mobile or mobile maintenance;
• Commercial network- a complex of two or more technical equipment belonging to a specific entity or entities, in accordance with the provisions of the Federal Law “On the Protection of Competition”;
• Foodstuffs- edible products, alcohol and drinks;
• Product promotion services- services in the field of advertising for the purpose of promoting a particular product in market conditions.

A complete list of terminology used in Federal Law 381 is provided in Art. 2 of this Federal Law.

In order to study in detail the provisions of the law in question, it is necessary to familiarize yourself with its text. Current text of the Federal Law “On the fundamentals of state regulation of trade activities in the Russian Federation” N 381-FZ the latest version can be downloaded

Amendments to the trade law

The last significant amendments to the Federal Trade Law were made on July 3, 2016. The amending document was the Federal Law “On Amendments to the Federal Law “On the Fundamentals of State Regulation of Trade Activities in the Russian Federation” and the Code of the Russian Federation on Administrative Offenses” N 273-FZ.

According to the actual amendments, the text paragraph 4 of article 9 states that a business entity may be awarded a monetary reward for carrying out the necessary operations to provide food products. The amount of remuneration is determined and agreed upon by the trading parties.

Amendments made to article 13 of a valid Federal Law, the prohibitions imposed in relation to the host entity are clarified. A business enterprise supplying food products is not authorized to:

• Violate the provisions of the current regulatory act “On the Protection of Competition”;
• Unlawfully increase or decrease prices;
• Prohibit the counterparty from cooperating with other suppliers;
• Block other suppliers from entering the market.

Deferment of payment under the trade law

According to the amendments made to part 7 of the article under consideration, its text stipulates that the deadline for payment for food products is determined as follows:

• Products with a short shelf life (up to 10 days) paid no later than 8 working days from the date of delivery;
• Food with an average shelf life (from 10 to 30 days) paid within 25 calendar days;
• Products whose expiration date exceeds 30 days, must be paid within 40 calendar days from the date of receipt.

In comparison with last year’s indicators, the maximum terms for installment payments for goods already delivered have been reduced by 5-10 calendar days.

The main criterion for installment plans is the timing acceptable storage supplied products. Thus, the relationship between the supplier and the recipient becomes more transparent, which makes the trading process itself better.

Outbound trade

Outbound trade is an activity strictly regulated by this regulatory act. First of all, the mobile structure on which the goods are located should not interfere with vehicle traffic and pose a danger to the health and lives of customers.

The seller must have a certificate of conformity or a declaration that allows him to engage in trading activities. In most cases, all necessary documentation is provided to the seller by the supplier of goods or the owner of the mobile shop.

The mobile structure must comply with technical and sanitary standards. In case of violations, the person carrying out activities in the area in question will called to account in accordance with the provisions of valid law.

RESOLUTION COUNCIL OF MINISTERS OF THE REPUBLIC OF BELARUS

On approval of the Rules for the sale of certain types of goods and catering and the Regulations on the procedure for developing and approving the assortment list of goods

Changes and additions:

Resolution of the Council of Ministers of the Republic of Belarus of May 8, 2015 No. 393 (National Legal Internet Portal of the Republic of Belarus, 05/13/2015, 5/40518) ;

- changes and additions were made that came into force on October 21, 2016, with the exception of changes and additions that will come into force on January 22, 2017, February 3, 2017 and July 1, 2017.;

Resolution of the Council of Ministers of the Republic of Belarus of October 17, 2016 No. 828 (National Legal Internet Portal of the Republic of Belarus, October 20, 2016, 5/42773) - amendments and additions were made that entered into force on October 21, 2016 and January 22, 2017, with the exception of changes and additions that will enter into force on February 3, 2017 and July 1, 2017.;

Resolution of the Council of Ministers of the Republic of Belarus of October 17, 2016 No. 828 (National Legal Internet Portal of the Republic of Belarus, October 20, 2016, 5/42773) - changes and additions were made that came into force on October 21, 2016, January 22, 2017 and February 3, 2017, with the exception of changes and additions that will come into force on July 1, 2017.;

Resolution of the Council of Ministers of the Republic of Belarus of October 17, 2016 No. 828 (National Legal Internet Portal of the Republic of Belarus, October 20, 2016, 5/42773) - amendments and additions were made that came into force on October 21, 2016, January 22, 2017, February 3, 2017 and July 1, 2017.;

Resolution of the Council of Ministers of the Republic of Belarus of November 14, 2018 No. 824 (National Legal Internet Portal of the Republic of Belarus, November 20, 2018, 5/45818) ;

Resolution of the Council of Ministers of the Republic of Belarus of May 10, 2019 No. 287 (National Legal Internet Portal of the Republic of Belarus, 05.14.2019, 5/46425)

In accordance with paragraph three of paragraph 1 of Article 35 of the Law of the Republic of Belarus dated January 8, 2014 “On government regulation trade and public catering in the Republic of Belarus" The Council of Ministers of the Republic of Belarus DECIDES:

1. Approve the attached:

Rules for the sale of certain types of goods and catering;

Regulations on the procedure for developing and approving the assortment list of goods.

2. Legal entities and individual entrepreneurs who, on the date of entry into force of this resolution, have not sold confectionery products, beer, on the consumer packaging of which the manufacturer has not applied in a clear and legible font the information for the buyer provided for by technical regulatory legal acts in the Belarusian or Russian language in a technological way that ensures its preservation and difficulty in removing throughout the entire shelf life, the right to sell the specified confectionery and beer before their expiration date.

3. Grant the right to the Ministry of Antimonopoly Regulation and Trade to provide explanations on the procedure for applying the Rules for the sale of certain types of goods and the implementation of public catering and the Regulations on the procedure for developing and approving the assortment list of goods.

4. Recognize as invalid the resolutions of the Council of Ministers of the Republic of Belarus in accordance with the appendix.

5. This resolution comes into force after its official publication.

RULES
sales of certain types of goods and catering

CHAPTER 1
GENERAL PROVISIONS

1. These Rules regulate the relationship between buyers and sellers when selling certain types of goods (with the exception of medicines) and providing public catering.

2. For the purposes of these Rules, the terms and their definitions are used in the meanings established by the laws of the Republic of Belarus of January 9, 2002 “On the Protection of Consumer Rights” (National Register of Legal Acts of the Republic of Belarus, 2002, No. 10, 2/839; 2008 ., No. 170, 2/1463) and dated January 8, 2014 “On state regulation of trade and public catering in the Republic of Belarus” (National Legal Internet Portal of the Republic of Belarus, 01.21.2014, 2/2126), as well as the following terms and their definitions:

showcase - a part of retail equipment on the outside of a permanent structure (building, structure), used for displaying goods and catering products;

kiosk is a non-stationary retail facility that is a closed-type structure that does not have a sales area. The kiosk can be located in a permanent structure (building, structure);

pavilion is a non-stationary retail facility, which is a closed-type structure with a sales floor. The pavilion can be located in a permanent structure (building, structure);

tent is a non-stationary retail facility that is a temporary prefabricated structure. The tent may have an entrance for buyers;

buyer - individual intending to purchase or purchasing goods, public catering products from a seller for personal, family, home and other similar use not related to business activities;

seller - a legal entity, individual entrepreneur engaged in retail trade, public catering;

seller's employee - an individual hired to sell goods and serve customers by a legal entity, individual entrepreneur based employment contract(contract) or civil agreement, or an individual entrepreneur serving customers personally;

discount - a reduction by the seller of the retail price of goods and public catering products set by him;

technically complex household goods - goods used for household purposes, which are characterized by the consumption, production, transformation or transmission of various types of energy, including muscular power, characterized by one or a combination of functions for household purposes;

merchandise department (section) - part of the retail space of a store, pavilion, where goods are sold that are connected by a common demand and satisfy the individual needs of the population;

sales receipt – a document confirming the fact of purchase of goods, which indicates information about the seller and the goods;

product label (label) – a carrier of information about goods and their manufacturers, located on the goods themselves, inserts or labels attached or attached to the goods;

trade equipment - items and means (furniture, devices, mechanisms) for placement, packaging, storage, movement, display of goods, catering products, as well as customer service;

services related to the sale of goods - services to assist customers in making a purchase (organizing the delivery of goods, packaging goods, assembling gift sets, overwrapping carpets, cutting fabrics and hemming curtains, minor alterations of garments, tinting paints and varnishes, cutting glass, cutting fibreboards, installing batteries, organizing after-sales service and others similar services), services to create additional convenience for customers when making a purchase (organization and maintenance of recreational facilities, provision of mother and child room services, sale of food products with organization of consumption on site and other similar services), other services related to the sale of goods;

price tag - a paper or other visually accessible medium of information for buyers, including with electronic display of information, the use of slates, stands, light displays, used as a means of conveying information to buyers about goods, catering products and their prices.

3. The procedure and conditions for the sale of goods and catering are established by sellers independently, unless otherwise specified by these Rules and (or) acts of legislation.

The seller is obliged to comply with consumer protection laws, General requirements fire safety, sanitary and epidemiological requirements, security requirements environment, requirements in the field of veterinary medicine, requirements of technical regulations of the Republic of Belarus, the Customs Union and the Eurasian economic union, other mandatory requirements of technical regulatory legal acts, rules for the use of measuring instruments, including the obligation to use verified and serviceable measuring instruments.

4. Sellers independently establish the operating hours of their retail trade facilities, public catering facilities, operating hours without (outside) retail facilities without coordination with local executive and administrative bodies, other government bodies and ensure compliance with them.

The exception is the operating hours of such facilities after 23.00 and until 7.00, which is subject to agreement with the city, district executive committee, and local administration in Minsk.

If it is necessary to temporarily suspend the operation of a retail facility, public catering facility for repairs, planned sanitary days, and in other cases, the seller, before carrying out the planned activities, brings information about this to the attention of buyers by posting an announcement indicating the reasons and period of suspension of the operation of the retail facility, public catering facility nutrition.

5. Buyers are served in accordance with the established operating hours of retail facilities, public catering facilities, and sellers engaged in retail trade without (outside) retail facilities.

It is prohibited to deny customers access to the sales area as the seller’s closing time approaches. 10 minutes before the end of the opening hours, the seller can warn customers that the opening hours are ending.

Customers' entry into public catering facilities may be stopped 30 minutes before they close due to the end of the seller's working hours.

All customers who are in a retail facility or public catering facility at the end of their work must be served.

The operation of cash registers and software cash registers of the seller stops upon completion of settlements with the last buyer.

6. In retail facilities and public catering facilities, additional services related to the sale of goods and catering may be provided. However, the provision of such services should not lead to a deterioration in the quality of customer service.

7. The seller is obliged to bring to the attention of buyers on a sign and (or) information plate located on all doors intended for entry of buyers, or the facade of a permanent structure (building, structure) in which a retail facility, public catering facility is located, in another accessible to familiarize buyers with the place, your name (company name), and if the seller is an individual entrepreneur - last name, first name, patronymic (if any), name of the retail facility, public catering facility (if such a name exists), type of public catering facility ( if available), operating mode.

There is no requirement to issue a sign or information plate in public catering procurement facilities (shops).

The seller is also obliged to inform buyers otherwise in an accessible way, accepted in trade, public catering:

information about the location of the book of comments and suggestions;

information about the special permit (license) number, government agency or government organization who issued this special permit (license) (if the type of activity being carried out is subject to licensing);

information about the location of the seller;

if the seller is an individual entrepreneur - in addition to the information specified in paragraphs two and three of this part, also information about its state registration and the name of the body that carried it out state registration as an individual entrepreneur, place of residence.

When carrying out delivery and distribution trade, trade at markets, fairs, as well as other forms of retail trade carried out without (outside) retail facilities, the information specified in this paragraph must be brought to the attention of buyers in any place accessible to buyers.

The information specified in this paragraph must be brought to the attention of buyers in the Belarusian and (or) Russian languages ​​(with the exception of trademark designations).

8. The seller's employee must have a badge indicating his own name and position. At the discretion of the seller, the surname and (or) patronymic (if any) of the seller’s employee is also indicated on the badge.

9. In the windows of retail facilities, samples of only those goods that are on sale are displayed, as well as elements of compositional design that are inventory or materials. Samples of goods in the display case are sold at the discretion of the seller after checking their quality.

It is prohibited to display samples of alcoholic beverages in display cases that can be viewed from outside retail facilities.

10. The seller is obliged to promptly bring to the attention of buyers the necessary and reliable information about goods, public catering products, services provided related to the sale of goods, and the provision of public catering.

The information should contain:

name of goods, public catering products;

indication of regulatory documents establishing requirements for the quality of goods (for goods produced under such regulatory documents), unless otherwise provided technical regulations Customs Union, Eurasian Economic Union;

information about the basic consumer properties of goods, public catering products, and in relation to food products - about the composition, nutritional value (for products intended for children's, medical and dietary nutrition - calorie content, the presence of vitamins), an indication that the food product is genetically modified, if it contains genetically modified components (components), information about special properties (special nutritional properties, indications and contraindications for use by certain age groups population, as well as for certain types of diseases) food products, including biologically active food additives, declared properties of specialized food products in the presence of documents confirming the declared properties;

price and terms of payment for goods, public catering products, if these conditions differ from the usual terms of payment for the relevant goods, public catering products;

warranty period, if established;

recommendations and (or) restrictions on the use, including preparation, of food products if their use without these recommendations and (or) restrictions is difficult or may cause harm to the health of customers, their property, or lead to a decrease or loss of the taste properties of food products ;

date of manufacture, unless otherwise provided by law, technical regulations of the Customs Union, Eurasian Economic Union, as well as service life, and (or) shelf life, and (or) shelf life of goods, public catering products, established in accordance with legislation, indication of conditions storage of goods, public catering products, if they differ from the usual storage conditions of the relevant goods, public catering products or require special storage conditions, as well as information about the necessary actions of buyers after the specified periods and the possible consequences of failure to perform such actions, if the goods, public catering products food after the specified period poses a danger to life, health, heredity, property of customers and the environment or becomes unsuitable for its intended use;

name (company name), location of the manufacturer, and also, if available, an organization engaged in importing goods into the territory of the Republic of Belarus for their subsequent sale on the territory of the Republic of Belarus, a representative, a repair organization; if the manufacturer (representative, repair organization) is an individual entrepreneur or the import of goods into the territory of the Republic of Belarus for their subsequent sale on the territory of the Republic of Belarus was carried out by an individual entrepreneur - last name, first name, patronymic (if any) and place of residence of the individual entrepreneur;

country of origin of goods, if it does not coincide with the location (residence) of the manufacturer;

information on mandatory confirmation of conformity of goods subject to mandatory confirmation of conformity;

quantity (weight, volume, length, area) or completeness of goods;

bar identification code, if mandatory marking of goods with such a code is provided for by law;

information about the energy efficiency classes of goods in cases where their establishment is provided for by law, technical regulations of the Customs Union, the Eurasian Economic Union;

necessary information about the rules and conditions for the effective and safe use of goods, including their care, if this is relevant based on the nature of the goods;

information about the services provided related to the sale of goods, catering, tariffs for them and the conditions for their provision;

other information that, in accordance with legislation, technical regulations of the Customs Union, the Eurasian Economic Union or relevant agreements, is required to be provided to buyers, including information related to the relevant agreement and provided at the request of buyers.

If the goods purchased by customers have been used, have a defect(s), or the defect(s) have been corrected, customers must be provided with information about this. If such goods are purchased, the specified information must be reflected in the sales receipt.

When selling goods confiscated or otherwise turned into state income, buyers must be provided with information that the goods are confiscated or otherwise turned into state income.

Goods packaged and packaged in consumer packaging not at the place of their manufacture, in addition to the information specified in part two of this paragraph, must contain information about the prepacker and packer.

When selling non-food products whose service life and (or) shelf life have expired, but whose sale is permitted in the manner established by the Government of the Republic of Belarus, buyers must be provided with information about the expired service life and (or) shelf life of the goods, the date and number of the permit for their further sale and the period during which the goods can be used.

Information products in the form of media products mass media, printed publications, audiovisual works, phonograms, games, including games with an electronic display, computer games and programs on any type of media or in the form of information disseminated through cultural events (hereinafter referred to as information products) must have an age category sign assigned in the prescribed manner, except for cases where the presence of such a sign is optional in accordance with legislative acts.

11. The information specified in paragraph 10 of these Rules is brought to the attention of buyers in the Belarusian and (or) Russian languages ​​in documents attached to the goods, on consumer packaging, product labels (labels), price tags, on the menu, wine list, and in other ways , adopted for certain types of goods, unless otherwise provided by international legal acts constituting the law of the Eurasian Economic Union.

Fancy names (words) in the names of goods that do not characterize their purpose, consumer properties and application may be indicated in the language provided for in the labeling of goods by the manufacturer, provided that the name of the goods, which determines their intended use, is indicated in the Belarusian and (or) Russian languages .

Trademark designations, as well as brand names and the location of the manufacturer of goods, may be indicated in the language of the country where the manufacturer is located in letters of the Latin alphabet and Arabic numerals provided that the name of the country of manufacture is indicated in Belarusian and (or) Russian.

12. Buyers are given the opportunity to independently or with the help of the seller familiarize themselves with the goods and demand a demonstration of their operation, unless this is excluded due to the nature of the goods and does not contradict these Rules.

13. The seller has no right to prevent buyers from entering the sales area with the buyer’s belongings.

The seller may create appropriate conditions for the temporary placement of the buyer’s belongings (shopping bags, packages, briefcases, and other similar items).

14. The selection of goods, public catering products by buyers into bags, packages, briefcases, and other similar items belonging to buyers is not carried out.

Buyers have the right to select goods, catering products into baskets or shopping carts, and other similar means provided to buyers by the seller.

15. When serving customers, measuring instruments must be located in such a way that customers can see the process of weighing (measuring) goods.

In order for customers to independently check the quantity of purchased goods and catering products in stores and pavilions, appropriate measuring equipment must be installed in a place accessible to customers with information about the possibility of its use by customers independently (check scales, other means of measuring physical quantities).

When selling goods that are packaged and packaged by the manufacturer with the weight indicated on the packaging, they are not additionally weighed by the seller.

16. In stores and pavilions, conditions must be created for customers to independently pack the goods they have purchased or ensure that the goods are packaged by the seller. The place for packing goods should be located in such a way that customers have the opportunity to approach it with a basket or shopping cart.

17. When selling large-sized non-food products, as well as goods whose unit weight is 25 kilograms or more, the seller is obliged, at the buyer’s request, to ensure the loading of such goods onto the buyer’s vehicle free of charge in the place for loading goods provided by the trade and technological process.

If the trade and technological process does not determine a place for loading goods, the seller is obliged, at the buyer’s request, to ensure the loading of goods onto the buyer’s vehicle located near the retail facility or in the seller’s parking lot free of charge.

18. The price of goods, public catering products, as well as other terms of the retail purchase and sale agreement (hereinafter referred to as the agreement) must be the same for all buyers, with the exception of cases of granting discounts to certain categories of buyers, as well as during other events aimed at promoting goods , catering products and attracting customers.

Information about the amount of discounts is brought to the attention of buyers as a percentage of the established price of goods, catering products, or in absolute terms in banknotes on price tags, in the menu, and in other ways.

19. The price of goods and public catering products is indicated in Belarusian rubles, unless otherwise established by legislative acts.

20. The seller is obliged to sell goods and public catering products to the buyer at the price indicated on the price tag (in the menu) for these goods and public catering products, except in cases where goods and public catering products are sold at a lower price.

21. The seller ensures the availability of price tags for goods indicating their name, grade (if available), quantity, price per unit of quantity of goods or unit of goods, country of manufacture of goods, unless otherwise established by these Rules. At the discretion of the seller, other information may be indicated in the price tag.

22. When selling sewing, outerwear and linen knitwear, corsetry, hosiery and fur products, hats, shoes, haberdashery goods, printed products, stationery, toys and games using the self-service method, it is allowed, instead of a price tag, to bring to the attention of buyers the information provided for in paragraph 21 of these Rules on product labels (labels), consumer packaging, and other means.

23. When placing food products in refrigeration equipment, selling goods in kiosks, tents, non-isolated retail facilities, auto shops, using mobile means of peddling ( vending machines, carts, trays, baskets, other devices) it is allowed, instead of price tags, to display a list of goods available for sale indicating the information provided for in paragraph 21 of these Rules.

24. When the seller completes sets of goods (set of goods), the price tag for the set of goods indicates the price for the set, which includes the price of all goods included in such a set, including the price of consumer packaging. Buyers must also be brought to the attention of other information provided for by these Rules for each item of goods included in the set of goods.

25. The agreement is considered concluded in proper form from the moment the buyer is issued a payment document confirming payment for goods and public catering products, unless otherwise provided by law or the agreement.

An agreement may be concluded by agreement of the parties with the condition that the buyer accepts goods and public catering products within the period specified in this agreement. The terms of such an agreement are determined by the seller.

26. The seller is obliged to transfer to the buyer goods of proper quality in consumer packaging, with the exception of goods that by their nature do not require packaging, in a certain set (set of goods) and complete with documents and accessories related to the goods.

Goods not packaged by the manufacturer in consumer packaging, which by their nature require packaging, are transferred to the buyer in packaged form without charging a fee for consumer packaging.

The type of consumer packaging is determined by the seller and must ensure the preservation of the quality and consumer properties of the goods.

27. The seller does not have the right to condition the sale of some goods, public catering products on the mandatory purchase of other goods, public catering products.

28. Offered by the seller paid services related to the sale of goods can only be provided with the consent of the buyer.

The buyer has the right to refuse such services, as well as demand from the seller the return of amounts paid for these services provided without his consent.

The exception is cases when goods according to technical requirements cannot be assembled and (or) installed (connected) without the participation of appropriate specialists.

29. Payment for goods and public catering products is made in the form of non-cash and (or) cash payments in the manner prescribed by law.

30. In case of return of goods, settlements with buyers are made in the same order in which their payment was made, unless otherwise established by agreement of the parties.

31. If the payment document confirming payment for non-food products does not contain the name of the goods, indicators characterizing the consumer properties of these goods, at the request of the buyer, the seller is obliged, simultaneously with the goods, to transfer to the buyer a sales receipt in which this information is indicated.

32. Buyers check the correctness of payment for purchased goods and public catering products at the place of payment.

33.1. for minors under the age of 18 alcoholic and low-alcohol drinks (with a volume fraction of ethyl alcohol not exceeding 7 percent), beer, tobacco products, liquids for electronic systems smoking, playing cards, products structurally similar to pneumatic and throwing weapons (pneumatic pistols, revolvers and rifles, bows and crossbows, with the exception of toys); erotic products, products containing elements of eroticism, violence and cruelty, products on sex education and sex education - to minors who have not reached the age category of children, among whom distribution of such products is allowed; minors under the age of 16 – pyrotechnic products for household use; minors under 15 years of age - also matches, lighters, toxic chemicals, flammable liquids;

33.2. goods that are not tobacco products, electronic smoking systems, systems for tobacco consumption, produced as an imitation of the appearance of tobacco products and (or) using the names of types of tobacco products in the names (additional names) of such goods;

33.3. tobacco products, electronic smoking systems, liquids for electronic smoking systems, systems for tobacco consumption, alcoholic beverages, poppy seeds, beer, low-alcohol drinks, erotic products, products containing elements of eroticism, violence and cruelty, sexual products, sex education products and sex education, fishing nets and other tools for catching fish or other aquatic animals, made using network materials, information products, biologically active food additives used to enrich human food, in places, forms and cases provided for by legislative acts.

34. Information about the prohibition of sale individual goods minors are placed in places where these goods are sold. If a dispute arises, the buyer is required to present a document containing a photograph confirming his age.

35. When selling goods using mobile means of peddling (vending machines, carts, trays, baskets, other devices) or without them, the sale of plant protection products, technically complex household goods, copies of audiovisual works, computer programs and phonograms, clothes from natural fur and leather, as well as food products, with the exception of:

ice cream;

soft drinks, tea, coffee, juice products, including bottling;

confectionery and bakery products, dry potato products and breakfasts, culinary products;

fresh vegetables, fruits and melons;

live fish.

It is allowed to carry out peddling trade in food products in train cars of international, interregional and regional business class lines, subject to the conditions of their storage and sale established by law.

36. The rules for the sale of goods during retail trade in a certain form, approved by the Council of Ministers of the Republic of Belarus, may establish additional requirements for the sale of certain types of goods.

CHAPTER 2
FEATURES OF PUBLIC CATERING

37. When providing public catering, the seller independently determines the rules of behavior of buyers in public catering establishments that do not contradict the law.

38. Pre-orders for serving customers in public catering establishments are made in accordance with the procedure approved by the Ministry of Antimonopoly Regulation and Trade.

39. Information about public catering products, goods, services related to public catering, discounts may be brought to the attention of customers through a menu, wine list, price tags, and other means.

40. At the buyer’s request, the seller is obliged to provide information on the composition of public catering products and methods of processing.

41. The wine list indicates the name of the alcoholic beverages, the country of their manufacture, the capacity of the consumer packaging and their price, the volume and price of the serving, and other information at the discretion of the seller.

42. If there is a menu and a wine list, additional registration of price tags is not required.

43. The price of champagne and sparkling wines is indicated per bottle, portioning is carried out at the discretion of the seller.

CHAPTER 3
FEATURES OF FOOD PRODUCTS SALES

44. In stores, pavilions, auto stores, online stores, when indicating the price of food products, the weight or volume of which is less than (more than) 1 kilogram or 1 liter, with the exception of goods in a certain set, alcoholic, low-alcohol drinks and beer, eggs, and also other food products, the weight or volume of which is less than 50 grams or 50 milliliters, the seller, in addition to information about the price of goods, is obliged to indicate on the price tags, in other sources of information about the price of goods distributed to an indefinite number of persons in such retail outlets, on the websites of these Internet - stores, the price of such goods per 1 kilogram or 1 liter.

45. The price of food products sold by weight is determined by the net weight.

If requested by the buyer, the price and weight of such products shall be verified before delivery to the buyer.

46. ​​When selling packaged food products by weight, the seller is obliged to provide buyers, in addition to the information provided for by these Rules, with information about their net weight, price per 1 kilogram, weight price, date of packaging, packaging time (for especially perishable goods).

47. When released to the buyer, food products must be freed from wrapping, binding materials and metal clips, unless otherwise provided by agreement between the seller and the buyer.

47 1. In places of sale of milk-containing products with milk fat substitutes, the consumer packaging of which contains information about availability vegetable oils, their display is carried out in a way that allows you to visually separate these products from other food products, and is accompanied by the information inscription “Products with milk fat substitute.

48. Food products of proper quality are not subject to exchange or return.

CHAPTER 4
FEATURES OF SALES OF TOBACCO PRODUCTS, LIQUIDS FOR ELECTRONIC SMOKING SYSTEMS

49. In shop windows, on (in) other trade equipment Open display of tobacco products (samples thereof), liquids for electronic smoking systems (samples thereof) is not allowed, with the exception of display cases and other commercial equipment of duty-free shops.

50. Information about sold tobacco products, liquids for electronic smoking systems is placed in the form of a list of tobacco products, liquids for electronic smoking systems, indicating their names, arranged in alphabetical order (starting with the names of tobacco products, liquids for electronic smoking systems in Belarusian and ( or) Russian languages), and prices. It is allowed to make changes and (or) additions to the list of tobacco products, liquids for electronic smoking systems by hand or by other means.

The text of the list of tobacco products, liquids for electronic smoking systems is made in letters of the same size and black font on a white background, with the exception of the list of tobacco products, liquids for electronic smoking systems in the menu of a public catering facility, and is compiled without the use of any graphic images and drawings .

51. Demonstration of tobacco products, liquids for electronic smoking systems, provision by the seller of the necessary and reliable information about the sold tobacco products, liquids for electronic smoking systems, including information about their consumer properties, can be carried out at the request of the buyer, with the exception of minors aged up to 18 years of age, after reading the list of tobacco products and liquids for electronic smoking systems.

52. It is allowed to open commercial equipment in which tobacco products and liquids for electronic smoking systems are stored for the purpose of demonstrating them, distributing them to customers, and replenishing inventory.

CHAPTER 5
FEATURES OF SALE OF TEXTILES, FOOTWEAR AND FUR GOODS, SEWING AND KNITTING CLOTHING, HOSIERY AND HATGEAR

53. The sale of clothing made from natural fur and leather is carried out only in stores, pavilions, non-isolated retail facilities, at auctions, fairs held in permanent structures (buildings, structures), unless otherwise established by the rules for the sale of goods when carrying out retail trade in a certain form, approved by the Council of Ministers of the Republic of Belarus.

54. Textile, footwear and fur goods, sewing and knitwear, hats must undergo pre-sale preparation, which includes unpacking, sorting and inspection of goods, checking the quality of goods (by external signs), and, if necessary, cleaning and ironing.

55. Each fabric sample must be accompanied by information about its width and the percentage of fibers from which it is made.

When selling shoes, customers must be provided with information about the compliance of metric, line-mass and inch shoe sizes.

56. The seller is obliged to provide buyers of footwear and fur goods, sewing and knitted clothing, and hats with conditions for trying them on. For these purposes, places where clothing is sold are equipped with fitting rooms with mirrors and rugs, for hats with mirrors, for shoes with mirrors, benches or banquettes, stands and rugs.

57. Measuring woolen fabrics, batting and other heavy, bulky fabrics is done by placing a square wooden meter on the fabric lying on the counter in a loose state without folds. Thin and light fabrics are measured with a wooden meter by throwing the fabric onto the counter while holding the fabric loosely against the meter without tension.

Measuring all types of fabrics, except woolen and knitted fabrics, can also be done by placing the fabric on a counter, on one side of which a metal measuring tape is installed, verified in the prescribed manner.

58. It is prohibited to sell pieces of fabric with a factory label and stamp (khaz ends) if the factory finish is damaged and the stamp is not placed on the reverse side.

59. When transferring textile, footwear and fur goods, sewing and knitwear, hosiery and hats, the quality of the goods must be checked in the presence of the buyer (by visual inspection).

CHAPTER 6
FEATURES OF SALES OF TECHNICALLY COMPLEX HOUSEHOLD GOODS

60. Technically complex household goods (household television, video and radio equipment, acoustic equipment, magnetic recording equipment, photographic and film equipment, computing and copying equipment, watches, communications equipment (telephone sets of all types, answering machines, amplifying switching devices , telefaxes, modems and more), household electrical goods (refrigerators and freezers, washing machines, electrical machines and appliances, dishwashers, electrical appliances for processing and cooking, electric heating devices, electric blankets, electric heating pads, power tools, electrical instrumentation, transformers , electric lighting fixtures, sewing machines, electric lawn mowers, electric bells, electric shavers, electric hair dryers, electric hair curlers, electric massage devices), walk-behind tractors, chainsaws, bicycles, and other similar products) must undergo pre-sale preparation, which includes unpacking and inspection of the goods, checking the completeness and quality of goods, availability of necessary documentation, information about goods and their manufacturers, if necessary, assembly of products and their adjustment.

61. Technically complex household goods must have product labels (labels) indicating the name, brand, model, article, price of the goods, as well as brief annotations containing their main technical characteristics, including the energy efficiency class (if installed).

62. When selling spare parts for technically complex household goods, the seller is obliged to provide buyers, in addition to the information specified in part two of paragraph 10 of these Rules, information about the brand, model, year of manufacture, and other characteristics of the spare parts, allowing to establish that this spare part complies specific technically complex household goods.

63. Technically complex household goods must be displayed in assembled and technically sound condition. At the buyer's request, the seller must familiarize him with the design and operation of the goods. Products that do not require special equipment for connection are shown in working condition.

64. When transferring technically complex household goods, in the presence of the buyer, quality and completeness must be checked, the availability of accessories and documents installed by the manufacturer (operating instructions, technical passport or other document replacing it indicating the name of the seller, date and place of sale, as well as other details intended to be filled out by the seller), which are transferred to the buyer simultaneously with the goods.

65. Installation, connection, adjustment and commissioning of technically complex household goods, for which, in accordance with the technical and operational documentation, a ban has been established regarding the independent performance of these works by the buyer, as well as mandatory instructions on the rules for using the goods are carried out by the seller or a legal entity or an individual entrepreneur authorized to perform the specified work by law or the seller.

If there are restrictions imposed by the manufacturer on persons performing the specified work, the seller is obliged to bring to the attention of buyers information about the legal entity or individual entrepreneur authorized to carry out the work.

If the cost of installation, connection, adjustment or commissioning of technically complex household goods is included in their price, then the corresponding work must be performed free of charge. In this case, the buyer has the right to demand, and the seller is obliged, upon his request, to provide information about the cost of such work included in the price of the goods.

These works must be carried out within the time frame specified in the contract, but no later than seven calendar days from the date of delivery of the goods to the buyer.

If the cost of installation, connection, adjustment or commissioning of technically complex household goods is not included in their price, then the seller, who performs this work independently, is obliged to inform the buyer about their cost simultaneously with providing information about the price of the goods.

CHAPTER 7
FEATURES OF SALES OF PERFUME AND COSMETICS PRODUCTS

66. When selling perfumery and cosmetic products, buyers are given the opportunity to get acquainted with the smell of perfumes, colognes, eau de toilette using paper or fabric testers to get acquainted with odors (blotters) soaked in a fragrant liquid, and with the consumer properties of cosmetic products - using samplers , as well as in other ways provided by product manufacturers.

67. It is not allowed to remove the wrapper or branded tape from the packaging of perfume and cosmetic products, or check the functionality of the aerosol packaging before the buyer pays for the goods.

CHAPTER 8
FEATURES OF SALE OF COPIES OF AUDIOVISUAL WORKS, COMPUTER PROGRAMS AND PHONOGRAMS

68. When selling copies of audiovisual works, computer programs and phonograms, the seller is obliged to provide buyers, in addition to the information specified in parts two and seven of paragraph 10 of these Rules, on each copy (packaging) of such goods the following information:

name, location of the manufacturer of a copy of an audiovisual work, computer program or phonogram;

technical characteristics of the audio or video medium, as well as recordings of audiovisual works and phonograms;

In relation to copies of films, the seller is also obliged to provide buyers with the following information:

the name of the film, the country and studio where the film was shot, the year of its release;

basic filmographic data (genre, summary, information about the scriptwriter, director, composer, leading actors, etc.);

length of the film (in minutes).

69. In the case of the sale of copies of audiovisual works, computer programs and phonograms on tangible media complete with a printed publication, the information provided for in paragraph 68 of these Rules is not required, provided that information about the goods included in the set is provided in the printed publication or on the packaging goods, and information about these goods provided for by law.

70. When transferring paid copies of audiovisual works, computer programs and phonograms, the integrity of their consumer packaging must be checked in the presence of the buyer, and the buyer must be given the opportunity to familiarize himself with fragments of the audiovisual work, computer program or phonogram.

71. Sales of copies of audiovisual works, computer programs and phonograms are carried out only in the manufacturer’s consumer packaging.

72. The requirements of this chapter, with the exception of the requirements of paragraphs 70 and 71 of these Rules, apply to the sale of copies of audiovisual works, computer programs and phonograms without a tangible medium.

CHAPTER 9
FEATURES OF SALE OF USED NON-FOOD PRODUCTS

73. The sale of used non-food products, with the exception of second-hand books, in the same product department (section) together with new goods is not allowed.

74. Used personal hygiene items, medical products, perfumes and cosmetics, household chemicals, sewing and knitted underwear, hosiery, corsetry, goods for newborns (rattles, teethers, bottles) are not subject to sale. , pacifiers), bed linen, toys, disposable dishes, gas equipment without examination by the relevant services gas industry for suitability for further use, animal skins without appropriate manufacturer's marking.

75. Information about used non-food products, in addition to the information specified in part two of paragraph 10 of these Rules, must contain information about the condition of the goods, any shortcomings in them, sanitary and anti-epidemic measures taken in relation to the goods (if any).

Information about used spare parts for technically complex household goods, in addition to the information specified in part one of this paragraph, must contain information about the brand, model, year of manufacture, and other characteristics of such a spare part, allowing it to be established that this spare part corresponds to specific technical requirements. complex household goods.

Information characterizing the condition of used non-food products, including their shortcomings, must be indicated on the product label (label), as well as on the sales receipt.

76. Used non-food products must undergo pre-sale preparation, which includes inspection of goods, sorting by type, degree of wear, quality check (by external signs), operability, completeness, and the availability of the necessary documentation.

77. Buyers to whom used non-food products of inadequate quality were sold, if their defects were not specified by the seller, have the right, at their choice, to make demands provided for by the legislation on the protection of consumer rights.

78. Used non-food products of proper quality are not subject to exchange or return.

79. Used non-food products are transferred to customers in the same manner as new ones, unless otherwise established in this chapter.

When transferring used technically complex household goods to the buyer, simultaneously with the goods, the relevant documents (technical passport or other document replacing it, operating instructions), as well as warranty cards for goods confirming the buyer’s right to use the remaining warranty period.

80. The specifics of the sale of used non-food products accepted by agreement between the commission agent and the principal for commission are regulated by the Rules for commission trade in non-food products, approved by Resolution of the Council of Ministers of the Republic of Belarus dated June 1, 2007 No. 744 “On approval of the Rules for commission trade in non-food products and introducing amendments to the resolution of the Council of Ministers of the Republic of Belarus dated April 7, 2004 No. 384" (National Register of Legal Acts of the Republic of Belarus, 2007, No. 144, 5/25341; National Legal Internet Portal of the Republic of Belarus, 06/26/2014, 5/ 39042).

CHAPTER 10
FEATURES OF SALES OF VEHICLES AND AUTO PARTS

81. Motor vehicles, trailers for them, self-propelled vehicles (hereinafter referred to as vehicles) must undergo pre-sale preparation.

The scope of work on pre-sale preparation of new vehicles is determined by their manufacturers or authorized representatives of used manufacturers - the seller.

82. When selling auto parts - engines, bodies, cabins, chassis, frames, other spare parts for vehicles, the seller is obliged to provide buyers, in addition to the information specified in part two of paragraph 10 of these Rules, information about the make, model, year of manufacture, and other characteristics of auto parts , allowing you to establish that this auto part corresponds to a specific type (make, model) vehicle.

83. Vehicles offered for sale are placed in specialized stores or on sites where conditions have been created that guarantee free access for buyers to them for inspection.

84. When transferring vehicles in the presence of the buyer, the completeness of the vehicle and the quality of the services provided for its pre-sale preparation must be checked.

85. When transferring motor vehicles with an engine displacement of 50 cubic centimeters or more and a maximum design speed of more than 50 kilometers per hour, trailers for them, except for side trailers for motorcycles, wheeled tractors, trailers and engines for them, self-propelled vehicles and engines for them it, as well as bodies, cabins, chassis, frames of vehicles, the buyer, together with an invoice-certificate drawn up in the manner prescribed by law, is simultaneously given a set of accessories and documents installed by the manufacturer, as well as other documents necessary for the state registration of vehicles, making changes to documents related to registration.

86. When selling a vehicle or vehicle chassis that has not previously been registered in the Republic of Belarus and delivering them to buyers or to the place of state registration on their own, the seller is issued temporary license plates received in the prescribed manner from the internal affairs bodies.

CHAPTER 11
FEATURES OF SALES OF BUILDING MATERIALS

87. Information about building materials offered for sale, in addition to the information specified in part two of paragraph 10 of these Rules, must contain, taking into account the characteristics of specific goods, information about the material, finish, brand, type, size, grade, and other basic indicators characterizing the goods.

When selling building materials in a specific set (garden houses, outbuildings, etc.), buyers must be provided with information about the name and quantity of materials included in the set, the degree and methods of their processing (presence and method of impregnation, humidity, drying method, etc.).

88. Construction materials must undergo pre-sale preparation, which includes inspection and sorting of goods, quality control (by external signs), completeness, availability of the necessary information about the goods and their manufacturers.

89. The selection of building materials by buyers can be carried out both on the sales floor and, at the discretion of the seller, directly at storage areas accessible to buyers.

90. The seller is obliged to provide buyers with the opportunity to check the quantity and grade of goods purchased. For these purposes, information indicating the conversion coefficients of round timber and lumber into dense cubic mass, the cubic capacity of lumber, and the rules for their measurement is posted in a retail facility in a place accessible to customers. At the buyer's request, the seller is obliged to familiarize him with the procedure for measuring building materials established by technical regulatory legal acts.

91. When transferring building materials, in the presence of the buyer, their quality, completeness, and the presence of documentation attached by the manufacturer, which is transferred to the buyer simultaneously with the goods, must be checked.

The transfer of building materials intended for sale in the manufacturer's packaging, by agreement of the parties, can be carried out without checking the completeness and availability of documentation specified in part one of this paragraph, if such verification requires opening the manufacturer's packaging. Information on the sale of building materials without checking the completeness and availability of documentation may be indicated in the sales receipt.

92. Sale of building materials packaged and packaged by the manufacturer in consumer packaging, the contents of which cannot be changed without opening or damaging it, by the piece, by weight or a certain amount is at the discretion of the seller.

The price of building materials sold by the piece, by weight or in a specific quantity is indicated together with the price per unit of quantity of goods or unit of goods.

CHAPTER 12
FEATURES OF SALE OF PRECIOUS METALS, PRECIOUS STONES, JEWELRY AND OTHER HOUSEHOLD PRODUCTS

93. Sale of jewelry and other household products, gold leaf, silver leaf, coins made of precious metals, with the exception of coins made of precious metals in circulation and being a means of payment in the Republic of Belarus (hereinafter referred to as coins), precious metals in the form of measured ingots (hereinafter referred to as – measured ingots) and cut precious stones* is carried out only in stores and pavilions located in permanent structures (buildings, structures), unless otherwise established by the rules for the sale of goods during retail trade in a certain form, approved by the Council of Ministers of the Republic of Belarus.

It is allowed to sell jewelry and other household silver products in kiosks, non-isolated retail facilities located in shopping centers, by a seller who has a stationary retail facility in these shopping centers, specified in a special permit (license) for activities related to precious metals and precious stones , the component work and service of which is retail trade in precious metals and precious stones.

After the end of operation of a kiosk or non-insulated retail facility, storage of jewelry and household silver items in such a kiosk or non-insulated retail facility is not permitted.

* For the purposes of this chapter, the terms and their definitions are used in the meanings established by the Law of the Republic of Belarus of June 21, 2002 “On Precious Metals and Precious Stones” (National Register of Legal Acts of the Republic of Belarus, 2002, No. 73, 2/859; National legal Internet portal of the Republic of Belarus, 12/19/2013, 2/2091).

94. When selling jewelry and other household products, gold leaf, silver leaf, coins, ingots, cut precious stones, the seller is obliged to provide buyers with the following information on the product label (label), in addition to the information specified in part two of paragraph 10 of these Rules:

name and standard of precious metal;

weight of the product in grams (for personal jewelry and toiletries made of silver - if necessary);

size of the ring, bracelet, chain, length of the connecting link of the bracelet;

name of the material of the inserts (if any);

characteristics of the insert (for precious stones) and a technical regulatory legal act establishing the requirements for the insert (if any).

95. The sale of jewelry and other household products subject to mandatory stamping with the state hallmark in accordance with the legislation of the Republic of Belarus is carried out only if such products have imprints of the state hallmarks of the Republic of Belarus.

96. The sale of precious stones that are not set in jewelry and other household products is allowed only in cut form in special packaging, the integrity of which is not compromised, if there is a certificate of conformity (quality certificate) for each stone.

97. Jewelry and other household products, gold leaf, silver leaf, coins, measured ingots, cut precious stones are placed in commercial equipment that ensures their safety.

Jewelry and other household items may be displayed in retail equipment in such a way that customers can inspect and/or try them on themselves without the participation of the seller.

98. When selling jewelry and other household products, gold leaf, silver leaf, coins, measured ingots, cut precious stones, a sales receipt is issued for each such product in two copies, which indicates the name of the product and the seller, article number, fineness, weight of the precious metal (if information about it is available), number of the certificate of conformity (certificate of quality) for certified faceted precious stones, date of sale, price of the product, signature of the person making the sale. When transferring precious stones to the buyer, a certificate of conformity (quality certificate) is also given.

The first copy of the sales receipt, together with the sales report, is transferred by the financially responsible person to the accounting department, the second - to the buyer along with the product, as well as documentation attached to jewelry and other household products, gold leaf, silver leaf, coins, measured ingots, cut precious stones (if its availability).

99. When transferring jewelry and other household products, gold leaf, silver leaf, coins, measured ingots, cut precious stones, in the presence of the buyer, the presence of an imprint of the state hallmark of the Republic of Belarus must be checked on them, the number of the certificate of conformity (quality certificate) must be checked against faceted gemstone with a number on the individual packaging.

CHAPTER 13
FEATURES OF SALE OF PYROTECHNIC PRODUCTS FOR HOUSEHOLD PURPOSE

100. The sale of pyrotechnic products for household use is permitted:

Hazard classes I and II - in stores, pavilions, kiosks, non-isolated retail facilities located on the sales area of ​​stores, pavilions, shopping center areas;

IIIa hazard class - in specialized stores selling pyrotechnic products, as well as product departments (sections) selling pyrotechnic products;

Hazard class III - in specialized stores selling pyrotechnic products.

101. The sale of pyrotechnic products for household use is not allowed in retail facilities located in the basement floors of permanent structures (buildings, structures), as well as those included in the gas station complex.

102. When placing pyrotechnic products for household purposes on the sales floor, a display is used in which the buyer does not have direct access to these products.

It is prohibited to sell pyrotechnic products for household use without instructions for their use and not in the manufacturer’s packaging.

103. Storage of pyrotechnic products for household use is carried out in metal cabinets (safes).

It is not allowed to store ammunition and pyrotechnic products for household use, gunpowder with primers or loaded cartridges together in the same metal cabinet (safe).

The doors to the cabinet (safe) may only be opened when releasing or replenishing the stock of pyrotechnic products for household use.

Pyrotechnic products for household use are located no closer than 0.5 meters from the heating devices of the heating system.

104. The number of pyrotechnic products for household purposes placed in retail facilities is established based on:

Hazard class I - 1200 kilograms of household pyrotechnic products by gross weight for every 25 square meters of retail space, in retail facilities with a retail area of ​​less than 25 square meters, kiosks, non-insulated retail facilities - no more than 333 kilograms of such products by gross weight;

Class II, subclass IIIa, hazard class III – no more than 50 kilograms of pyrotechnic products for household use by gross weight.

CHAPTER 14
FEATURES OF SALES OF PLANT PROTECTION PRODUCTS

105. When selling plant protection products*, the seller is obliged to provide buyers, in addition to the information specified in part two of paragraph 10 of these Rules, on each unit of container with a plant protection product, recommendations for its use, transportation and storage, indicating the state registration number.

______________________________

* For the purposes of this chapter, the terms and their definitions are used in the meanings established by the Law of the Republic of Belarus of December 25, 2005 “On Quarantine and Plant Protection” (National Register of Legal Acts of the Republic of Belarus, 2006, No. 6, 2/1174; National Legal Internet portal of the Republic of Belarus, 07/21/2016, 2/2396).

106. Only plant protection products that have passed the state registration of plant protection products and are included in State Register plant protection products and fertilizers permitted for use on the territory of the Republic of Belarus.

107. Plant protection products are sold only in the manufacturer’s packaging.

POSITION
on the procedure for developing and approving the assortment list of goods

1. These Regulations determine the procedure for developing and approving the assortment list of goods, as well as cases when such a list is not required.

2. For the purposes of these Regulations, the terms and their definitions are used in the meanings established by the Law of the Republic of Belarus of January 8, 2014 “On state regulation of trade and public catering in the Republic of Belarus” (National Legal Internet Portal of the Republic of Belarus, 01/21/2014, 2/ 2126), Decree of the President of the Republic of Belarus dated September 22, 2017 No. 345 “On the development of trade, public catering and consumer services” (National Legal Internet Portal of the Republic of Belarus, September 26, 2017, 1/17274), as well as the following terms and their definitions:

type of goods – a set of goods of a certain group, united by a common name and purpose;

combined assortment of goods - a combination of several groups of goods related by common demand and satisfying the individual needs of the population;

variety of goods - a set of goods of a certain type, distinguished by a number of particular characteristics (brand, model, article, grade, weight, volume, other characteristics);

mixed assortment of goods - a combination of individual types of food and non-food products of everyday demand;

universal assortment of goods - a set of food or non-food products of everyday demand.

3. Assortment list of goods is developed and approved by the trade entity for the retail facility in which retail trade is carried out, except for the cases specified in paragraph 5 of these Regulations.

A trading entity develops an assortment list of goods based on its own determination of the assortment of goods offered for sale based on the list of goods to be included in the assortment list of goods, approved by the Ministry of Antimonopoly Regulation and Trade (hereinafter referred to as the list of goods to be included in the assortment list of goods), depending on the type and type (if any) of the retail facility, the availability of retail space and its size.

The assortment list of goods indicates groups (subgroups), types of goods and the number of their varieties. The number of varieties of goods included in the assortment list of goods must be no less than in the list of goods to be included in the assortment list of goods for the corresponding type and type (if any) of the retail facility, the size of the retail space (if any). For goods whose demand is seasonal, the assortment list of goods indicates the period for their sale.

When developing an assortment list of goods for a store with a universal assortment of goods, the size of the store’s retail space, allocated respectively for food or non-food products, with a mixed range of food and non-food products, is taken into account.

The assortment list of goods for a specialized and highly specialized store, depending on its specialization, includes groups (subgroups), types of goods of this group (subgroup) and the number of their varieties. Other types of goods from other groups (subgroups) offered for sale in such a store may not be included in the assortment list of goods.

New groups (subgroups) and (or) types of goods may not be included in the assortment list of goods for the period of studying consumer demand, which should not exceed five months. The decision to study consumer demand for new groups (subgroups) and (or) types of goods, as well as the start date and duration of this period must be established by local regulations legal act subject of trade.

Groups (subgroups) and (or) types of goods whose sale in a retail facility is carried out exclusively on pre-orders, as well as used non-food products may not be included in the assortment list of goods.

4. When carried out on the territory rural areas retail trade in alcoholic beverages using a car shop, the route and assortment list of goods for such a car shop are subject to agreement with the local executive and administrative body.

5. An assortment list of goods is not required when selling goods:

using mobile means of distribution (vending machines, carts, trays, baskets, other devices);

on shopping places at markets, fairs, using other forms of retail trade carried out without (outside) retail facilities;

in tents;

in non-isolated retail facilities;

in duty free shops;

in retail facilities owned by postal operators, which are entrusted with the mandatory provision of universal postal services;

in retail facilities where printed publications are sold, including printed media mass media, the volume of which in retail trade turnover is at least 25 percent;

in stores selling property seized, seized or converted into state income in any other way;

in pharmacies, veterinary pharmacies, specialized stores and pavilions selling medical, orthopedic and optical products;

in retail establishments selling exclusively used non-food products, including commission trade;

in retail outlets for the sale of exclusively unsold seasonal, undemanded remnants of single sizes of non-food products, as well as non-food products with minor defects in appearance and (or) refurbished (Stock store, stock store);

in stores created by the manufacturer, in which goods of such manufacturer are sold;

in stores created by a trade entity that has the right to sell goods using a trademark (trademarks) or brand name (brand names) of the manufacturer (manufacturers), including under the terms of a comprehensive entrepreneurial license (franchise) agreement, in which the sale of goods of such type is carried out manufacturer(s);

in retail facilities for the sale of national goods of one country, created in accordance with international treaties and (or) international obligations of the Republic of Belarus by trade entities that are representative offices on the territory of the Republic of Belarus of foreign legal entities and foreign organizations created in accordance with the laws of foreign states.

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resolutions of the Council of Ministers of the Republic of Belarus that have lost force

1. Resolution of the Council of Ministers of the Republic of Belarus dated April 7, 2004 No. 384 “On approval of the Rules for retail trade certain types goods and public catering" (National Register of Legal Acts of the Republic of Belarus, 2004, No. 58, 5/14061).

2. Subclause 3.5 of clause 3 of the resolution of the Council of Ministers of the Republic of Belarus dated March 16, 2005 No. 285 “On some issues of organizing work with the book of comments and suggestions and introducing amendments and additions to some resolutions of the Council of Ministers of the Republic of Belarus” (National Register of Legal Acts of the Republic of Belarus , 2005, No. 52, 5/15728).

3. Subclause 2.1 of clause 2 of the resolution of the Council of Ministers of the Republic of Belarus dated March 6, 2006 No. 317 “On certain issues of regulating the retail trade of beer and low-alcohol drinks, the definition of retail facilities, public catering facilities in which the consumption of beer and low-alcohol drinks is allowed, and introducing amendments and additions to some resolutions of the Council of Ministers of the Republic of Belarus on issues of retail trade” (National Register of Legal Acts of the Republic of Belarus, 2006, No. 40, 5/21026).

4. Resolution of the Council of Ministers of the Republic of Belarus dated September 11, 2006 No. 1179 “On introducing additions and changes to the Resolution of the Council of Ministers of the Republic of Belarus dated April 7, 2004 No. 384” (National Register of Legal Acts of the Republic of Belarus, 2006, No. 149 , 5/22903).

5. Clause 2 of the Resolution of the Council of Ministers of the Republic of Belarus dated June 1, 2007 No. 744 “On approval of the Rules for commission trade in non-food products and amendments to the Resolution of the Council of Ministers of the Republic of Belarus dated April 7, 2004 No. 384” (National Register of Legal Acts of the Republic of Belarus , 2007, No. 144, 5/25341).

6. Resolution of the Council of Ministers of the Republic of Belarus dated February 15, 2008 No. 206 “On introducing amendments to the Resolution of the Council of Ministers of the Republic of Belarus dated April 7, 2004 No. 384” (National Register of Legal Acts of the Republic of Belarus, 2008, No. 44, 5 /26803).

7. Resolution of the Council of Ministers of the Republic of Belarus dated June 17, 2008 No. 887 “On introducing amendments to the Resolution of the Council of Ministers of the Republic of Belarus dated April 7, 2004 No. 384” (National Register of Legal Acts of the Republic of Belarus, 2008, No. 149, 5 /27874).

8. Resolution of the Council of Ministers of the Republic of Belarus dated August 4, 2008 No. 1115 “On introducing amendments to the Resolution of the Council of Ministers of the Republic of Belarus dated April 7, 2004 No. 384” (National Register of Legal Acts of the Republic of Belarus, 2008, No. 188, 5 /28109).

9. Subclause 2.4 of clause 2 of the resolution of the Council of Ministers of the Republic of Belarus of January 14, 2009 No. 26 “On some issues of consumer protection” (National Register of Legal Acts of the Republic of Belarus, 2009, No. 31, 5/29207).

10. Resolution of the Council of Ministers of the Republic of Belarus dated December 11, 2009 No. 1619 “On introducing amendments and additions to the Resolution of the Council of Ministers of the Republic of Belarus dated April 7, 2004 No. 384” (National Register of Legal Acts of the Republic of Belarus, 2009, No. 302 , 5/30889).

11. Resolution of the Council of Ministers of the Republic of Belarus dated February 23, 2010 No. 258 “On introducing amendments to the resolutions of the Council of Ministers of the Republic of Belarus dated December 12, 2003 No. 1623 and April 7, 2004 No. 384” (National Register of Legal Acts of the Republic of Belarus , 2010, No. 54, 5/31334).

12. Subclause 1.14 of clause 1 of the resolution of the Council of Ministers of the Republic of Belarus dated April 28, 2010 No. 640 “On introducing amendments and additions to certain resolutions of the Council of Ministers of the Republic of Belarus on issues of control (supervisory) activities and invalidating certain resolutions of the Government of the Republic of Belarus” ( National Register of Legal Acts of the Republic of Belarus, 2010, No. 118, 5/31768).

13. Clause 2 of the resolution of the Council of Ministers of the Republic of Belarus dated May 25, 2010 No. 779 “On introducing amendments and additions to certain resolutions of the Council of Ministers of the Republic of Belarus on retail trade” (National Register of Legal Acts of the Republic of Belarus, 2010, No. 132 , 5/31898).

14. Resolution of the Council of Ministers of the Republic of Belarus dated August 30, 2010 No. 1257 “On introducing amendments to the Resolution of the Council of Ministers of the Republic of Belarus dated April 7, 2004 No. 384” (National Register of Legal Acts of the Republic of Belarus, 2010, No. 211, 5 /32408).

15. Subclause 1.2 of clause 1 of the resolution of the Council of Ministers of the Republic of Belarus dated July 9, 2013 No. 602 “On introducing amendments and additions to certain resolutions of the Council of Ministers of the Republic of Belarus on the implementation of retail trade and public catering” (National Legal Internet Portal of the Republic of Belarus, 07/12/2013, 5/37536).

16. Subclause 1.3 of clause 1 of the Resolution of the Council of Ministers of the Republic of Belarus dated December 20, 2013 No. 1113 “On introducing amendments and additions to certain resolutions of the Council of Ministers of the Republic of Belarus on retail trade” (National Legal Internet Portal of the Republic of Belarus, December 27, 2013 , 5/38196).

Organizations specializing in the sale of food products are the most complex in the field of trade. This is due to various difficulties in organizing a business on the part of the law, which places high demands on retail stores. This area is actively developing and, according to experts, in the near future those stores that are focused on the middle and lower price segment will become the most sustainable.

Any trading activity is subject to trade rules approved by the Government of the Russian Federation.

Qualified lawyers on our portal have the ability to free of charge, provide advice and explain what trading rules exist and the changes made in 2020.

Selling goods is the most popular type of business chosen by entrepreneurs. Each category of goods (food, non-food) has its own rules and characteristics. At the legislative level, the Government adopts and publishes requirements that every seller must know and use in their work activities.

The 2020 rules for the sale of food products for retail stores imply the procedure for the preparatory process before sale. The following are the 2020 requirements that must be met throughout the entire sales process for retail stores:

1. Retail pavilions are required to have a legal form, have an address, name, sign with operating hours and activity profile.
2. Preparation. All products must be placed on the counter before sales begin. The goods must be sorted by type, type and department, observing the storage regime. Availability of price tags and short description goods - required.
3. Sellers. Employees of the food products department are required to have a medical book, uniform, neat appearance appearance and the presence of a headdress. Each employee is required to wear an information plate indicating the organization, position held and the employee’s full name.
4. Goods. The main requirements include expiration date, storage conditions, sales procedure, price, etc.
5. Other requirements. Basically, these include those conditions that are aimed at respecting consumer rights - scales, cash registers, the presence of a complaint book and a consumer corner.

These are just the basic rules and requirements that apply to the sale of food products. retail stores. Next, sanitary rules, norms, standards and changes that came into force in 2020 will be discussed.

Separately, it is necessary to note those rules and regulations that apply to the organization of the work of a trade pavilion. Based on the above, the store must have an external sign that contains information about the organization. Regarding the rules internal organization, the store manager is obliged to post department guidelines for the consumer, namely:

• signs about the location of sections or groups of goods;
• Full name of sales department employees;
• Price list for services provided in the store (if any).

Also in the consumer corner, it is necessary to provide customers with information about the rules for retail sales of products and contact information about organizations that regulate the activities of the store.

It is necessary to pay attention that if the pavilion sells raw meat, then an information poster about cutting meat according to its grades must be placed in a visible place for the buyer.

It is worth considering in detail the design of price tags for products. So, in 2020, the following requirements apply to the design of price tags:

1. Products packaged in a store must have an insert indicating the name, weight and price. The packaging must contain the same standards.
2. The details of the organization indicated on the price tag must be easy to read and certified by the seal of the company and the signature of the employee who is financially responsible.
3. Having scales in the store is a must. Any measuring equipment must be in good working order and have inspection marks from the appropriate authority.
4. A product that has some kind of defect or shortcoming must be equipped with an information plate. When purchasing this product, the customer must also be informed orally about its defect.

Thus, by observing all the standards required for the sale of food products in 2020, you can protect yourself from unscheduled inspections by Rospotrebnadzor, and always keep the organization’s reputation at a high level.

Sanitary standards and requirements

The main act that regulates the rules for facilities where goods are sold is SanPiN No. 2.3.5. 021-94 “Sanitary rules for food trade enterprises.” It contains generalized rules of other legislative documents: SNiPs, GOSTs, regulations, etc. These standards remain in effect in 2020. Rospotrebnadzor monitors compliance with all SanPiN requirements.

There are rules that apply to all companies engaged in food trade: warehouses, sales bases, storage facilities, retail and wholesale stores and so on. In the case of designing a new facility or reconstructing old ones retail premises, you must adhere to SanPiN. Only in agreement with Rosprotrebnadzor can new facilities be put into operation.

All standards of the above document are divided into “cut-off” and “compliance” standards. From a legal perspective, cut-off standards make it difficult to open retail stores. And “compliance standards” allow for proper modifications to be made to the premises in order to meet all the requirements and open a retail pavilion.

Prohibited:

1. Accommodation fish stores, the total area of ​​which is more than one thousand square meters, in residential buildings on the ground or second floors.
2. It is prohibited to load or unload goods near windows or entrances to the house. These actions should be carried out only from the end of a residential building that does not have window openings, on the side of the road, if the store has special premises equipped for this.
3. It is strictly prohibited to carry out night delivery, loading and unloading of goods into stores located in a residential building. If complaints are received from residents, this will be the reason for a visit from the inspection body.

If violations are detected, the organization may be subject to penalties ranging from five minimum wages and above. If serious or repeated violations are detected, Rospotrebnadzor has the right to suspend the operation of a retail outlet for three months or close the store altogether.

Most of the requirements and rules of SanPiN and SNiP refer to “compliance standards”. The implementation of all of them depends on the knowledge, experience and integrity of the organization.

You can obtain complete information about all the rules for the sale of food products in force in 2020 from the qualified lawyers of our portal. Employees will answer all your questions around the clock online free of charge.

Norms and standards in choosing a land plot

When constructing a new retail pavilion, it is necessary to check the Sanitary Regulations and Regulations for 2020 at the stage of selecting a land plot. The main requirements include:

• the area under the site is not swampy;
• lack of nearby garbage dumps;
• the absence of nearby animal breeding organizations and processing enterprises, etc.

SNiP 2.04.01-85 regulates the premises of the food products pavilion in the area of ​​the water supply system. Based of this act It is prohibited to erect a new building without internal system sewerage. If the store is located, for example, in a residential building, then its sewerage system should not be combined with the sewerage system of the house. Thus, it is necessary to equip a separate branch. This is due to the fact that food pavilions place a large load on the central drainage system.

In addition, the rules of this SNiP stipulate other additional requirements that must be taken into account when selecting premises for a grocery store.

Additional requirements

Regarding the ventilation system when choosing an object for a food pavilion, Rospotrbnadzor does not make many requirements. Basically, the autonomy of the system is checked.

Lighting standards are not a problem at the moment, because... all modern lighting are manufactured on the basis of SNiP-a “Natural and artificial lighting. Design standards".

You should also familiarize yourself with the norms and standards that relate to the equipment and decoration of food pavilions. Quite a lot of attention is paid to the characteristics of the room. Thus, refrigeration equipment or display cases must fit into the overall layout and comply with fire regulations. Also, based on SNiP No. 2.09.04.87, standards and requirements for arranging “cabins” for employees must be observed. Often they are easily followed when constructing an object. In 2020, these norms and standards continue to apply without changes.

If the store belongs to a specific category, for example, trade in fresh food products, then such a retail outlet is required to have a warehouse equipped with ventilation, temperature-humidity conditions and the absence of natural light.

Those heads of organizations who do not find time to study the requirements, norms and standards for the arrangement of trade pavilions can contact qualified lawyers on our website, who can advise free of charge and around the clock.